We are a preferred provider for LCC. Costing of fee will be confirmed after assessment complete prior to admission.
Additional costs include chiropodist, hairdresser and private transport to appointments if appropriate.
These prices are only a guideline, please contact Across The Bay to find out the exact price for your requirements.
Roadside public parking outside of the home of which no charge. Please note that it is public parking and not private to Across the Bay.
Across The Bay has a Review Score of 8.1 (8.125) out of 10, based on 1 reviews in the last 2 years. Over all time Across The Bay has 3 reviews.
Review from Michelle L (Daughter of Resident) published on 27 June 2025
Submitted via Website •
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Reply from Melanie Shaw, Registered Manager at Across The Bay
Thank you so much for your lovely message , it truly means a lot to all of our team. We feel very lucky to care for your dad, and it's been a real privilege getting to know you all over the years. You really are part of the Across The Bay family, and we're so glad to hear that you feel the same way.Your kind words about the team and the care we provide mean so much. We'll make sure to share them with everyone, they'll be touched to hear it.Thank you again for your ongoing support and for always being such a warm and lovely part of our community.With warmest wishes,From all our team .
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Review from Rosella R (Wife of Resident) published on 21 June 2017
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from K S (Daughter of Resident) published on 9 June 2017
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
The Review Score of 8.1 (8.125) out of 10 for Across The Bay is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Across The Bay is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.208 Points relating to the number of positive Reviews for Across The Bay is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 1 Positive Reviews ÷ 4.8 = 0.208
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Dec 2021
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Across The Bay to verify any information. View our terms and conditions. Across The Bay has an Basic Service - more info.