Willowbank Care Home provides long term, short term and respite care for up to 19 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times. Residents receive individual care plans which are tailored to their needs and interests and take into account their social and cultural preferences.
Residents are encouraged to personalise their rooms and can have a say in the décor...
Willowbank Care Home provides long term, short term and respite care for up to 19 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times. Residents receive individual care plans which are tailored to their needs and interests and take into account their social and cultural preferences.
Residents are encouraged to personalise their rooms and can have a say in the décor to ensure that they feel at home. The home has a spacious lounge where residents can socialise and watch television, as well as a smaller, quiet lounge. Residents can enjoy the fresh air and good weather in the home’s front and rear gardens.
Nutritious and well-balanced meals are provided for the residents, which they can eat in the communal dining room or in their bedrooms if they prefer. All dietary requirements can be catered for and residents’ likes and dislikes are taken into account.
Residents can enjoy an active social life thanks to the busy activities programme organised by the activity coordinator. This includes crafts, quizzes, discussion groups and entertainment.
The price(s) shown are provided by the care home. Contact Willowbank Care Home for full pricing details and T&Cs.
Contact Willowbank Care Home to confirm what's included and get a personalised quote:
Willowbank Care Home has a Review Score of 9.8 (9.832) out of 10, based on 26 reviews in the last 2 years.
Over all time Willowbank Care Home has 86 reviews.
Ruth is very happy at Willowbank and has excellent care from all the staff. She is treated with dignity and respect. Willowbank has excellent staff and very caring and everyone has beautiful individual rooms the food is cooked on the premises and everyone has a good choice of mains and desserts....
Ruth is very happy at Willowbank and has excellent care from all the staff. She is treated with dignity and respect. Willowbank has excellent staff and very caring and everyone has beautiful individual rooms the food is cooked on the premises and everyone has a good choice of mains and desserts. Everytime we visit we are made very welcome. Thank you Willowbank.
Thank you for the lovely response, we are very happy that your mother is treated so well by staff at Willowbank. This is the service we will continue to provide.
My mum was in this carehome for over 3 yrs till she passed away , she had excellent care right up to her death , the staff really looked after her like she was their mum , they showed her patience , kindness , support and love . I can not thank them enough for the care my mum received and I still...
I highly recommend this carehome to anyone concerned about welfare for their elderly relatives .
Thank you for your amazing review E.D, I am so happy that your mum was here and we had the pleasure to look after her, she was a wonderful lady. I cannot express enough the devotion and love that you and your family gave her, she was truly blessed.
We go on a regular basis, once a month. They do not know when we will turn up, but we always get a friendly greeting. The home is always clean and tidy with no smells. I find the staff very caring and encouraging. Annette, the manager, keeps us informed as we act as next of kin and is never too...
We go on a regular basis, once a month. They do not know when we will turn up, but we always get a friendly greeting. The home is always clean and tidy with no smells. I find the staff very caring and encouraging. Annette, the manager, keeps us informed as we act as next of kin and is never too busy to listen if we have any concerns. It is certainly the best place for my sister in law.
your mother in law is very happy and settled here, this makes me very happy.
On arrival were greeted like old friends. E was having her hair done by the hairdresser. When she had finished, she was brought into the main lounge and helped to find a seat where both my wife and I could also sit around her. It is noticeable that the staff are always around, and in the main...
On arrival were greeted like old friends. E was having her hair done by the hairdresser. When she had finished, she was brought into the main lounge and helped to find a seat where both my wife and I could also sit around her. It is noticeable that the staff are always around, and in the main lounge, I feel that the care the residents receive is excellent. If it has a fault, it does not look like a first-class hotel, which some care homes try to achieve.
we continue to offer person centred care to our services user's to help them to feel more at home.
My dad has been here about 4 months now and is well looked after. It is a homely place with caring staff.
My dad has been here about 4 months now and is well looked after. It is a homely place with caring staff.
Thank you for your lovely response, I am glad that your dad has settled in well and is improving. He is a joy to look after.
Excellent care. Always kind and inform me how he is doing, always clean and tidy and happy. 100% happy with his care.
Excellent care. Always kind and inform me how he is doing, always clean and tidy and happy. 100% happy with his care.
I am very happy that you are happy with the care that we provide. Your husband is a huge character in the home, it is a privilege to care for him.
Happy with the care my nan receives at Willowbank. The staff really do care and treat the residents with dignity. My nan has come on leaps and bounds.
Happy with the care my nan receives at Willowbank. The staff really do care and treat the residents with dignity. My nan has come on leaps and bounds.
Thank you for your lovely respond, your nan is a part of Willowbank now, so happy she has settled in well, we enjoy having her here.
I secured a move for my mum to Willowbank after her spending over 6 months in her previous home. What a difference and what an amazing place! The staff can't do enough to help mum, but seeing them interact with the other residents is a joy to watch. On her second day, she was up and dressed to join...
I secured a move for my mum to Willowbank after her spending over 6 months in her previous home. What a difference and what an amazing place! The staff can't do enough to help mum, but seeing them interact with the other residents is a joy to watch. On her second day, she was up and dressed to join other residents in the dining room after being bedbound for the previous 6 months. She improved physically, mentally and emotionally in less than 2 weeks. I can't speak highly enough of the management and staff.
Thank you so much for your lovely review. We strive in our commitment to help service user's progress and encourage interactions with others. Your mum is inspirational and has come far.
The home is very good. The staff are very helpful and friendly.
The home is very good. The staff are very helpful and friendly.
Very welcoming home with wonderful staff. Made mum feel welcome straight away. Annette was very informative in briefing myself on all procedures and activities at the time. Always kept me informed of everything in relation to mum. Highly recommend.
Very welcoming home with wonderful staff. Made mum feel welcome straight away. Annette was very informative in briefing myself on all procedures and activities at the time. Always kept me informed of everything in relation to mum. Highly recommend.
Thankyou so much for the lovely feedback its been a pleasure looking after your mum
I am happy.
I am happy.
I am so happy that you have settled in at Willowbank and enjoying your time here. You are such a pleasure to care for.
I like it here. Staff are nice.
I like it here. Staff are nice.
I am so happy that you like it here and are happy. Keep that smile on your face.
Since my mum became a resident of Willowbank 8 months ago, her general wellbeing has improved significantly. She has Alzheimers but has settled really well and appears happy. When I visit she always has a smile on her face and is well presented. Willowbank has a home atmosphere with cheerful staff...
Since my mum became a resident of Willowbank 8 months ago, her general wellbeing has improved significantly. She has Alzheimers but has settled really well and appears happy. When I visit she always has a smile on her face and is well presented. Willowbank has a home atmosphere with cheerful staff who attend to her every need. They make me feel welcome when I visit and I come away knowing my um is being well looked after which gives me peace of mind. Thank you to management and staff of Willowbank.
Thank you so much for your lovely review. I am so glad that she has settled well and you are happy with our services.
All staff seem very professional and caring and build a good rapport with residents in difficult circumstances. My brother seems to be very well looked after and happy.
All staff seem very professional and caring and build a good rapport with residents in difficult circumstances. My brother seems to be very well looked after and happy.
Thank you for your response Norman, I am glad that your brother is happy.
We the family are very happy for Mum to be here.
We the family are very happy for Mum to be here.
So glad that you are happy with the care given at Willowbank l.Your mum is a pleasure to care for.
All the staff are very caring and very professional, and mum always smiles at them, which shows how happy she is. She is very well cared for at all times. All staff and other...
All the staff are very caring and very professional, and mum always smiles at them, which shows how happy she is. She is very well cared for at all times. All staff and other residents have become like our family.
Thank you for your heart warming response, I am so happy she settled well into her new forever home
The manager is very understanding staff are good. Food is good, enjoyed the zoo.
The manager is very understanding staff are good. Food is good, enjoyed the zoo.
Thank you for your lovely feedback, so goad you enjoyed our day out at the zoo, illuminations next
I find the home very good. It is well run by the manager who has a light cheery approach. The staff seem to enjoy there work and when needed are there for you, I have never been resident in a home before, but feel settled and at home here thank you staff, and manager.
I find the home very good. It is well run by the manager who has a light cheery approach. The staff seem to enjoy there work and when needed are there for you, I have never been resident in a home before, but feel settled and at home here thank you staff, and manager.
Thank you for your lovely response. So glad you are enjoying your stay at Willowbank.
Mum came to Willowbank on 24th Feb 2025, and after being at home being looked after by carers, our dad and family, we have noticed mum is a lot happier and able to feed herself and enjoy socialising with the other residents. I have noticed from my first day in Willowbank how caring and kind the...
Mum came to Willowbank on 24th Feb 2025, and after being at home being looked after by carers, our dad and family, we have noticed mum is a lot happier and able to feed herself and enjoy socialising with the other residents. I have noticed from my first day in Willowbank how caring and kind the staff are. It's like one big happy family. I have just one concern that the new GP has stopped giving mum her B12 and I have asked the care home to chase this up please.
Thank you for your response, I am glad that your mum is happy at Willowbank. Responding to your comment re GP, it took a while for them to get back to us after several messages sent. This is now rectified. Should you have any further concerns, please do not hesitate in letting me know :)
Mum arrived at Willowbank in December 2024. She was greeted by the staff on duty all stood together to welcome her. She settled in from day one and is very happy living at Willowbank. The staff are very caring and friendly when we visit once a week. Mum is always cared for with dignity and has...
Mum arrived at Willowbank in December 2024. She was greeted by the staff on duty all stood together to welcome her. She settled in from day one and is very happy living at Willowbank. The staff are very caring and friendly when we visit once a week. Mum is always cared for with dignity and has lovely meals prepared in the house. The home is spotless and Mum's bedroom is lovely. Thank you, Willowbank, for looking after mum.
Thank you so much for the lovely response, we are very happy to care for your mum.
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Hard working - approachable
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 19 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowbank Care Home to verify any information. View our terms and conditions. Willowbank Care Home has an Enhanced Service -what an Enhanced Service includes.