Willowbank Care Home provides long term, short term and respite care for up to 19 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times. Residents receive individual care plans which are tailored to their needs and interests and take into account their social and cultural preferences.
Residents are encouraged to personalise their rooms and can have a say in the décor...
Willowbank Care Home provides long term, short term and respite care for up to 19 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times. Residents receive individual care plans which are tailored to their needs and interests and take into account their social and cultural preferences.
Residents are encouraged to personalise their rooms and can have a say in the décor to ensure that they feel at home. The home has a spacious lounge where residents can socialise and watch television, as well as a smaller, quiet lounge. Residents can enjoy the fresh air and good weather in the home’s front and rear gardens.
Nutritious and well-balanced meals are provided for the residents, which they can eat in the communal dining room or in their bedrooms if they prefer. All dietary requirements can be catered for and residents’ likes and dislikes are taken into account.
Residents can enjoy an active social life thanks to the busy activities programme organised by the activity coordinator. This includes crafts, quizzes, discussion groups and entertainment.
The price(s) shown are provided by the care home. Contact Willowbank Care Home for full pricing details and T&Cs.
Contact Willowbank Care Home to confirm what's included and get a personalised quote:
Willowbank Care Home has a Review Score of 9.8 (9.832) out of 10, based on 26 reviews in the last 2 years.
Over all time Willowbank Care Home has 86 reviews.
Since my dad has been in Willowbank, he has been cared for very well. The home is very person centred and staff keep me updated with everything and are kind, friendly and professional. My dad has settled very well. A big thank you to a particular staff member for the support he has given dad and...
Since my dad has been in Willowbank, he has been cared for very well. The home is very person centred and staff keep me updated with everything and are kind, friendly and professional. My dad has settled very well. A big thank you to a particular staff member for the support he has given dad and our family..
Thank you so much for your lovely response, we are very happy looking after your dad, he is a pleasure to care for.
Since my father-in-law arrived at Willowbank, I could not think of anywhere else better. His appearance and care are amazing, thanks to the manager and all the staff. They are amazing, very kind, caring and professional, and always keep us informed. Thank you to Willowbank and staff.
Since my father-in-law arrived at Willowbank, I could not think of anywhere else better. His appearance and care are amazing, thanks to the manager and all the staff. They are amazing, very kind, caring and professional, and always keep us informed. Thank you to Willowbank and staff.
Thank you for your lovely review. Your mother in law is an amazing lady who is full of character and makes us laugh. She is infectious :) It is a pleasure to have and care for her at Willowbank.
The care provided by Willowbank has been fantastic, my mum has improved mobility and her overall health is better. I would recommend Willowbank.
The care provided by Willowbank has been fantastic, my mum has improved mobility and her overall health is better. I would recommend Willowbank.
Thank you for your response, we are very happy to have mum at Willowbank.
I can't compare Willowbank to any other care home as I haven't been in any others. Staff are very welcoming, friendly and caring and my son seems reasonably content there.
I can't compare Willowbank to any other care home as I haven't been in any others. Staff are very welcoming, friendly and caring and my son seems reasonably content there.
thank you for taking time to fill in the form, it is a pleasure to look after your son
My Mum has been at Willowbank for 8 months at first, she was a bit unsettled and missed her own home. As the weeks went on she has settled in well and now is quite happy to stay. The rooms are nice and clean and she is allowed to add her personal touches. The food is good and the staff goes beyond...
My Mum has been at Willowbank for 8 months at first, she was a bit unsettled and missed her own home. As the weeks went on she has settled in well and now is quite happy to stay. The rooms are nice and clean and she is allowed to add her personal touches. The food is good and the staff goes beyond expectations.
Thank you for your lovely review. I hope that your mum is doing well, and glad that she enjoyed her stay.
Nothing was too much trouble to help my relative to settle in Willowbank. From the bottom, to the top, of all staff, were amazing. The care and compassion was excellent from arranging care to the end. We felt that Willowbank was a safe and happy environment, which my relative enjoyed.
Nothing was too much trouble to help my relative to settle in Willowbank. From the bottom, to the top, of all staff, were amazing. The care and compassion was excellent from arranging care to the end. We felt that Willowbank was a safe and happy environment, which my relative enjoyed.
That is so lovely Carole, thank you so very much for your lovely words.
From the manager, staff who care for Mum,...
From the manager, staff who care for Mum, cleaners and kitchen staff, they all make everyone feel welcome.
Thank you so much for your lovely words. Your mum is part of the Willowbank family and has settled in very well. It's like she has been here for years, we are very happy to have her here.
Very happy.
Very happy.
It is a pleasure looking after you, so glad you like it here.
Love it here.
Love it here.
It is a joy looking after you as always. Glad you enjoy it at Willowbank.
No problem - very helpful.
No problem - very helpful.
Thank you for your kind words, it is lovely to care for you.
Perfect, absolutely wonderful. Good at their job.
Perfect, absolutely wonderful. Good at their job.
Thanks for your lovely comments, it is an absolute pleasure looking after your aunt.
The manager is excellent and very organised and caring.
The manager is excellent and very organised and caring.
Thank you for your review; we are very happy to help your mother.
Visiting my wife at Willowbank frequently, I always feel welcome. I find the staff are friendly, helpful and compassionate to the needs of residents. I am satisfied that my wife is settled and is receiving the care she deserves thanks to the dedication of the staff.
Visiting my wife at Willowbank frequently, I always feel welcome. I find the staff are friendly, helpful and compassionate to the needs of residents. I am satisfied that my wife is settled and is receiving the care she deserves thanks to the dedication of the staff.
Thank you for your review Ian, it is very much appreciated. It is an absolute pleasure caring for your wife.
My brother was a Willowbank resident for two years until he sadly passed away this month. He received an exceptional level of care, compassion and support from the Willowbank care team - especially in the days and weeks leading up to his passing. This support also extended to the family. They...
My brother was a Willowbank resident for two years until he sadly passed away this month. He received an exceptional level of care, compassion and support from the Willowbank care team - especially in the days and weeks leading up to his passing. This support also extended to the family. They really are unsung heroes.
Thank you so much for your lovely review. it has been an absolute pleasure looking after your brother, he will be sadly missed. We will also miss you, you have been an inspiration showing the love and dedication that you had to him. Our staff work as a team, they really are, unsung hero as you stated. Take care.
Lovely care home, very caring staff, nothing too much trouble. Nice food always. Clean and tidy. Sorry, my husband had to leave and to go into hospital. He enjoyed his time there.
Lovely care home, very caring staff, nothing too much trouble. Nice food always. Clean and tidy. Sorry, my husband had to leave and to go into hospital. He enjoyed his time there.
Thank you so much for your lovely comments. It has been a pleasure looking after your husband, and I wish him all the luck for the future.
Saw my relative in Willowbank, he seemed happy enough. Staff very nice and approachable. The home seems very nice and clean.
Saw my relative in Willowbank, he seemed happy enough. Staff very nice and approachable. The home seems very nice and clean.
We take hygiene very seriously at Willowbank, like our service users to...
Thank you for your review and your kind comments. Our home works hard as a team to try and make service user's enjoy there stay and help them to be comfortable. I appreciate your comments and will strive to get full ratings.Our staff are fully trained in all areas, and give the best care that they can.
The resident is treated with care and respect. Nothing is too much. Regular activities are provided to stimulate but no pressure to join in is applied. I would be happy to stay here.
The resident is treated with care and respect. Nothing is too much. Regular activities are provided to stimulate but no pressure to join in is applied. I would be happy to stay here.
Thank you for your lovely rating, we are very happy that you would like to stay here, I will be happy to save you a bed.
We are very happy with the care that mum receives at Willowbank from all the staff. The residents are looked after with genuine care and affection. Weekly activities are well thought out and enjoyable. We always feel welcome by the staff when we visit which is most days. I would highly recommend...
We are very happy with the care that mum receives at Willowbank from all the staff. The residents are looked after with genuine care and affection. Weekly activities are well thought out and enjoyable. We always feel welcome by the staff when we visit which is most days. I would highly recommend Willowbank.
Thank you for your lovely rating, we are glad to care for your mum.
My father has been a resident in the care home for 20 months, and his care has been consistently good and often excellent. The care, love and respect from many of the staff made his transition to the care home much easier for him. As his condition has deteriorated over time, the home has been able...
Overall, my experience of my father’s time at Willowbank has been very good.
Thank you for your responses. We are very happy looking after your father.
I've made friends here.
I've made friends here.
Thank you for your comments. Willowbank is a very sociable home. We are glad that you enjoy it.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Hard working - approachable
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