Willowbank Care Home provides long term, short term and respite care for up to 19 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times. Residents receive individual care plans which are tailored to their needs and interests and take into account their social and cultural preferences.
Residents are encouraged to personalise their rooms and can have a say in the décor...
Willowbank Care Home provides long term, short term and respite care for up to 19 residents in a warm and friendly atmosphere, where they are treated with dignity, respect and compassion at all times. Residents receive individual care plans which are tailored to their needs and interests and take into account their social and cultural preferences.
Residents are encouraged to personalise their rooms and can have a say in the décor to ensure that they feel at home. The home has a spacious lounge where residents can socialise and watch television, as well as a smaller, quiet lounge. Residents can enjoy the fresh air and good weather in the home’s front and rear gardens.
Nutritious and well-balanced meals are provided for the residents, which they can eat in the communal dining room or in their bedrooms if they prefer. All dietary requirements can be catered for and residents’ likes and dislikes are taken into account.
Residents can enjoy an active social life thanks to the busy activities programme organised by the activity coordinator. This includes crafts, quizzes, discussion groups and entertainment.
The price(s) shown are provided by the care home. Contact Willowbank Care Home for full pricing details and T&Cs.
Contact Willowbank Care Home to confirm what's included and get a personalised quote:
Willowbank Care Home has a Review Score of 9.8 (9.832) out of 10, based on 26 reviews in the last 2 years.
Over all time Willowbank Care Home has 86 reviews.
I like being here. It's good.
I like being here. It's good.
Thank you for your lovely review. We are very happy that you are happy here at Willowbank and very happy to be looking after you.
The manager is very good and has excellent interest in you as a person and also with regard to other members of this establishment.
The manager is very good and has excellent interest in you as a person and also with regard to other members of this establishment.
Aww thank you for the lovely feedback Irene, Very happy that you are enjoying your stay at Willowbank Rest Home.
Willowbank provides a very warm, caring environment for people who can no longer live in their own homes. The care is kind and thoughtful, the staff are always friendly and welcoming. They are warm yet professional when dealing with residents. Food and drink is plentiful and always looks...
Willowbank provides a very warm, caring environment for people who can no longer live in their own homes. The care is kind and thoughtful, the staff are always friendly and welcoming. They are warm yet professional when dealing with residents. Food and drink is plentiful and always looks appetizing. Thoroughly happy with Mum's care.
The manager is very informative and will always...
All in all, everything here appears to run smoothly and both staff and residents seem happy.
Thank you for your very kind words. We are very happy that your father is happy at Willowbank and we will continue to make his stay with us as happy as possible.
The staff were very kind, caring and thoughtful and my mum was treated with dignity and respect. She loved the food and everything was cooked freshly every day. The manager was very helpful when needed.
The staff were very kind, caring and thoughtful and my mum was treated with dignity and respect. She loved the food and everything was cooked freshly every day. The manager was very helpful when needed.
This is the most amazing care home, the staff are absolutely amazing and have been fabulous looking after my Nan. The manager is wonderful and is always available to speak to.
To two ladies in particular, you were fabulous and the wonderful lady who sat with her until the very end with all the...
This is the most amazing care home, the staff are absolutely amazing and have been fabulous looking after my Nan. The manager is wonderful and is always available to speak to.
To two ladies in particular, you were fabulous and the wonderful lady who sat with her until the very end with all the love and care you could possibly give.
We could not thank you all enough.
Amazing ladies!
Excellent service, staff and care. Very clean and comfortable, couldn't do enough for my wife's wellbeing.
Excellent service, staff and care. Very clean and comfortable, couldn't do enough for my wife's wellbeing.
I am happy staying at Willowbank. Friendly staff and management. Good home cooking and activities.
I am happy staying at Willowbank. Friendly staff and management. Good home cooking and activities.
Thanks Micheal, we are glad that you are happy at Willowbank and enjoying your stay.
Extremely happy at the home.
Extremely happy at the home.
Thanks Louisa, We are glad that you are extremely happy and enjoying your stay at Willowbank.
Found the staff are very caring and considerate. I felt they went the extra mile and worked well with us as the family members.
Found the staff are very caring and considerate. I felt they went the extra mile and worked well with us as the family members.
I find the home a nice place to stay, affable and friendly staff. Happy residence and enjoying my time there, though its only been a week.
I find the home a nice place to stay, affable and friendly staff. Happy residence and enjoying my time there, though its only been a week.
There have been a lot of improvements over the last few months. This is ongoing and I cannot fault the care given by all the girls.
There have been a lot of improvements over the last few months. This is ongoing and I cannot fault the care given by all the girls.
Very good no complaints.
Very good no complaints.
It is very nice looking after your mum Thomas, she is very well liked within the home, happy she has settled.
All very pleasant. Encouraging activities. Food OK. Fairly comfortable. Well looked after.
All very pleasant. Encouraging activities. Food OK. Fairly comfortable. Well looked after.
We are committed to providing high standard person-centred care and we are pleased with your positive review.
I have been in this care home for just over a week and I'm very happy here. All the ladies are very kind and helpful. Meals are hot and very good. As said, everything is very good.
I have been in this care home for just over a week and I'm very happy here. All the ladies are very kind and helpful. Meals are hot and very good. As said, everything is very good.
We are pleased to hear that you are very happy with the care and services you are receiving at Willowbank.
I am very happy with the way my dad is looked after.
I am very happy with the way my dad is looked after.
Thanks, John, we are so pleased to hear that you are happy with our care and services.
Excellent.
Excellent.
Thanks Louise, we are so glad and pleased that you and your father are happy with the services and care we provided.
The home is very welcoming when I go to visit my mum. The staff are exceptional and work extremely hard. There have been many improvements with outside garden area and refurbishment which makes the building light and airy.
I met up with mum's social worker when she first went in and he stated...
The home is very welcoming when I go to visit my mum. The staff are exceptional and work extremely hard. There have been many improvements with outside garden area and refurbishment which makes the building light and airy.
I met up with mum's social worker when she first went in and he stated that it was one of the best care homes he had seen! The main thing is, mum is happy there - her only complaint is that she gets too much food! :)
We are pleased to hear that your Mum is happy at Willowbank.
My mum is very happy here and she is being cared for by the wonderful carers here.
My mum is very happy here and she is being cared for by the wonderful carers here.
Thanks, Deborah, we are glad to hear that your Mum is happy at Willowbank and also your feedback about the services we provide.
Very good standards of care etc. Staff good and responsive to needs. Activities good as well as food. Small minor complaint. No mirror over sink and I find it difficult to shave, lighting rather poor. Staff are very attentive to people's needs.
Very good standards of care etc. Staff good and responsive to needs. Activities good as well as food. Small minor complaint. No mirror over sink and I find it difficult to shave, lighting rather poor. Staff are very attentive to people's needs.
Thank you for taking the time to review your stay with us, I am very pleased to hear that our staff and services met your needs and expectation, sorry for any inconvenience, we always try our best to improve our services.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Hard working - approachable
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