Fees dependent upon room allocation (Standard, Plus, Platinum or Platinum+ available), and upon care requirements. All rooms are inclusive of our hospitality package, which includes of monthly chiropody, monthly reflexology, fortnightly hair appointments, free Wi-Fi and daily newspapers.
These prices are only a guideline, please contact Keate House Residential Home to find out the exact price for your requirements.
Keate House's doors are open around the clock for visiting the home and loved ones. An invitation to dine with loved ones can be arranged with notice.
Free parking on site
Keate House Residential Home has a Review Score of 10 (9.971) out of 10, based on 29 reviews in the last 2 years. Over all time Keate House Residential Home has 75 reviews.
Review from Cath B (Daughter of Resident) published on 7 April 2021
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Overall Experience
5.0 out of 5
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential Home
Hi Cath, thanks for your kind words and for taking the time to leave a review. We're really glad our services are up to standard, and that your Dad is enjoying his time with us. It is always a pleasure to care for him, and if you need anything further you know where to find us. In the meantime, I will pass your kind words on to our team.
Many thanks and take care.
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Review from Christina E (Daughter of Resident) published on 11 August 2020
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5.0 out of 5
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Review from Patricia F (Daughter of Resident) published on 17 June 2019
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5.0 out of 5
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Review from Judy L (Daughter of Resident) published on 28 May 2019
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5.0 out of 5
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Review from Christina G (Daughter of Resident) published on 12 February 2019
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5.0 out of 5
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Review from Ann H (Daughter of Resident) published on 12 February 2019
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5.0 out of 5
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Review from Stephen H (Son of Resident) published on 5 October 2018
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5.0 out of 5
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Review from Bill (Son of Resident) published on 12 September 2018
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4.0 out of 5
The only criticism is their inability to effectively manage my mother's requirement to
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Review from Gill K (Daughter of Resident) published on 7 September 2018
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4.0 out of 5
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Review from Charles R (Son of Resident) published on 7 September 2018
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5.0 out of 5
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Review from Jon H (Resident) published on 5 September 2018
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5.0 out of 5
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Review from James M (Son of Resident) published on 26 June 2017
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5.0 out of 5
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Review from Paul H (Grandson of Resident) published on 2 June 2017
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5.0 out of 5
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Review from J M D (Power of Attorney of Resident) published on 1 June 2017
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4.0 out of 5
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Review from David P (Son of Resident) published on 30 May 2017
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5.0 out of 5
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The Review Score of 10 (9.971) out of 10 for Keate House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.971 for Keate House Residential Home is calculated as follows: ( (336 Excellents x 5) + (10 Goods x 4) ) ÷ 346 Ratings = 4.971
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Keate House Residential Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Feb 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 3 hours ago
We currently hold two vacancies for either residential or dementia care placements. This can be under a permanent or respite (short stay) basis. Both rooms are supported with an en suite (featuring toilet and basin), with one of the vacant rooms also having a personal wet room (featuring a private shower). Rooms come fully furnished with fitted wardrobes and drawers, single divan beds, widescreen TV, telephone point, complimentary Wi-Fi, call bells (and additional aids/adaptive mobility equipment provided as required at no extra cost). Rooms are close to all facilities including dining rooms, lounges, and reception area. These rooms come with an all-inclusive package of newspapers, hair appointments, podiatry, reflexology, and Wi-Fi. Please call for a viewing or tour.
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Job Title: Registered Care Manager
Joined: 2008
Diane has worked in Health and Social Care since 2004. She joined Keate House in 2008 and has been working as Keate House's Registered Care Manager since 2015. Diane has a Level 5 Diploma in Leadership and Management, accompanied by a Level 5 Higher-Degree Apprenticeship in Adult Social Care. Diane is passionate about adult social care and has a particular interest in working with people living with dementia, supporting them alongside her team to achieve great outcomes through personalised care. Diane believes that a happy team creates a happy home.
Job Title: Business Manager
Joined: 2014
Mathew has been the Business Manager of Keate House since 2014 and has been a key member in supporting the growth of the home through the years, in line with developments in the care industry. Mathew proactively continues to develop Keate House's outstanding approach to care, working closely with all departments of the home to communicate new and exciting developments which enhance the quality of care and the Keate House experience.
Job Title: Quality Lead
Joined: 2016
Ryan joined the team in 2016 as a Care Assistant, although he was often regarded as Keate House's 'Jack of all Trades' - working on the Activities and Administration teams in addition to Senior Care work. In 2023, Ryan became Keate House's Quality Lead - managing compliance framework, promoting residents' best interests, and upholding the highest standards of care throughout the home.
Job Title: Accounts Assistant
Joined: 2024
Andrew joined the team in March 2024 and has established himself as an integral member of Keate House's administration team. With high proficiency in administration, computing and finance, Andrew is the lead contact for anything financial or accounts-based at home. Andrew is currently working towards his professional Accountancy qualifications with the Association of Accounting Technicians (AAT).
Job Title: Administration Manager
Joined: 2014
Rachel joined the administration team at Keate House in 2014. With vast experience in HR and business, Rachel manages the administrative processes of Keate House, in addition to supporting current and prospective residents with their experience at Keate House. Rachel works closely with the management team to uphold the highest levels of communication, ensuring that quality of care is complimented by fantastic service.
Job Title: Unit Manager
Joined: 2006
Katie joined the team in 2006, working through the years in various roles from Care Assistant, Senior Care Assistant, Medication Lead, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.
Job Title: Unit Manager
Joined: 1999
Mo is Keate House's longest-standing member of staff, who joined the team in 1999! She has worked through the years in various roles from Care Assistant, Senior Care Assistant, Deputy Manager, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.
Job Title: Unit Manager
Joined: 2014
Donna joined the team in 2014, working through the years in various roles from Care Assistant, Senior Care Assistant, Senior Lead, and more. In 2024, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.
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