Keate House Residential Home

9 Brookfield Road, Lymm WA13 0QL
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10 82 Reviews
  • Keate House Residential Home, Lymm
Keate House Residential Home is situated in the heart of Lymm, Cheshire, offering the highest quality residential, dementia, respite and day care services for adults over 65.

Keate House is dedicated to providing the highest quality of care for its residents, delivering person-centred care solutions by offering choice, encouraging independence and managing individual needs. The award-winning home is proud to be established as one of the key providers in the North-West region that truly makes a difference for its residents and the community.

The home and gardens:
> Communal areas include 4 lounge areas for relaxing and socialising, including a purpose-designed area to support those living with dementia. All floors can be accessed via the three lifts available and stairlifts to support.
> Well-established gardens include a summer house for residents to enjoy, sheltered areas for activities regardless of weather conditions, a sensory walk and The Keate Arms - Keate House's very own bar!
> A nourishing and varied menu is provided and special diets can be catered for by an award-winning catering team.

Activities and events:
> Keate House offers a diverse award-winning activity programme for residents and families, with a focus for both in-house recreation and opportunities in the local community and beyond (supported by its very own mini-bus). Keate House's ethos ensures that everyone can have equal benefit from a comprehensive activity programme regardless of ability.
> Activities include (but are not limited to): exercise classes, dementia-friendly activities, animal therapy, singing and live entertainment, private swimming sessions, trips into the local community and beyond, seasonal events, themed parties, and more!

Keate House extends a warm invite for anyone to come and visit the home in person to see first-hand what it has to offer. Please get in touch for further information.

Care Provided by Keate House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1145 – £1445
  • Self-Funded Residential Dementia Care: £1245 – £1525
  • RESPITE Self-Funded Residential Care: £1475 – £1475
  • RESPITE Self-Funded Residential Dementia Care: £1475 – £1475

Fees dependent upon room allocation (Standard, Plus, Platinum or Platinum+ available), and upon care requirements. All rooms are inclusive of our hospitality package, which includes of monthly chiropody, monthly reflexology, fortnightly hair appointments, free Wi-Fi and daily newspapers.

These prices are only a guideline, please contact Keate House Residential Home to find out the exact price for your requirements.

Contact Keate House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Keate House Residential Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Keate House Residential Home Ltd
  • Privately Owned

Person in Charge

  • Diane Clarkson (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Keate House's doors are open around the clock for visiting the home and loved ones. An invitation to dine with loved ones can be arranged with notice.

Parking

  • Free parking on site

Keate House Residential Home Reviews (82)

10

Keate House Residential Home has a Review Score of 10 (9.993) out of 10, based on 24 reviews in the last 2 years.
Over all time Keate House Residential Home has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Keate House Residential Home
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Total of 82, showing 61-80
Review from Karen E (Daughter of Resident) published on 19 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum started living at Keate House just before the first lockdown in February 2020. She has received excellent care from all the staff. She really enjoys the company and friendly and caring attitude of all the staff. Keate House has managed all the difficulties of the pandemic extremely well; I have
particularly valued the ability to speak to mum through video calls even when I couldn’t visit. Thank you for the wonderful dedication of all working at Keate House, I am very grateful.
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential HomeHi Karen, thank you so much for leaving the time to leave a review of our services - we are glad that our services are meeting your standards. I will share your comments with our team.
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Review from Elaine H (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Keate House after a difficult time. She settled in very quickly and often says how happy she is there. It's lovely to see the range of activities provided always enthusiastically led by the team. The home is very welcoming and homely with a lovely garden.
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential HomeHi Elaine, thank you for taking the time to leave a review of our home. I will pass your kind comments on through the team and will be happy to assist if you need anything at all.
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Review from Gill F (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad became a resident at Keate House over two years ago following a number of serious falls at home which meant it was no longer possible for him to live alone. Keate House has more than met our expectations and indeed has far exceeded them. The staff are highly motivated and led by a strong management
team that is forward-thinking and always developing different aspects of the home. As dad's needs have changed Keate House has recognised this and adapted his care accordingly. He is very well looked after by friendly, considerate staff who manage all situations with a sense of humour and a kind word. He has a very comfortable, well-appointed bedroom and ensuite which is always clean, and the housekeeping throughout the home is to the highest standard. The food is excellent; the chef and his team work hard at producing interesting menus to suit all tastes. The activities and entertainment are superb, very well planned and coordinated, always relevant to the season or occasion.
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential HomeHi Gill, thank you so much for your kind words about Keate House. We're always glad reading these reviews to find when our services exceed expectations and that our efforts to make our services outstanding are recognised. I will pass on your comments through the team and we look forward to seeing you soon.
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Review from Sandra J (Daughter of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walking through the front door of Keate House it instantly feels like home. The care mum receives is second to none. I am a registered nurse and am confident that everyone, residents and staff are treated with respect and dignity with all their needs catered for at all times. Staff know the residents
very well and know how to deal with any issues that arise. Mum’s dementia has slowly worsened in the two and half years she has lived there and her changing needs have been regularly assessed and care adapted appropriately. I am kept well informed of any issues. Activities available are diverse and well thought out with lots of fun and laughter. The staff have a great team ethos and will find any reason to dress up and get the residents involved in associated activities based on themes which is great fun for all. During lockdown, they have helped us maintain contact with mum abiding by whatever government guidance is at the time. You will not be disappointed by this amazing residential home.
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential HomeThank you Sandra for such kind words about our home and the team, I will be sure to pass these comments on to all. If you need anything in the meantime you know where to find us, otherwise, we look forward to seeing you soon.
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Review from Alison J (Daughter of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum broke her hip in September 2019 and then had a period of rehab care in Warrington. As she was no longer able to care for herself safely I looked into care homes. Keate House was the first I visited and after meeting the staff and seeing the facilities I was delighted to know that there was a vacancy
and I cancelled the other viewings. 18 months, on I am delighted we made the decision we did. Mum is happy safe has made friends and really enjoys the craft sessions etc. There is a programme of events every week. Covid hasn't made visits easy for residents and their families, but the staff do everything they can to ensure there is regular contact.
Thank you Keate House.
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential HomeHi Alison, thank you so much for taking the time to leave a lovely review. We're glad you are happy with our services. If you need anything you know where to find us and we look forward to seeing you soon.
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Review from Michael R (Son of Resident) published on 28 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Keate House just before the first lockdown. We were concerned about her welfare but felt reassured as caring staff implemented actions needed to counter the virus. The house has got a warm atmosphere which makes you feel welcome. The quality of care is very good,and around the clock.
My mother is in a home that is safe, caring and provides comfortable living. Good gardens provide more enjoyment in good weather.
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential HomeHi Michael, thanks for your brilliant review. It's been a strange year to say the least, but as always it is a pleasure to care for your mother. We're excited to open our doors as soon as we can to celebrate with everyone, but in the meantime, I'll let the staff know of your kind review. Many thanks - Cameron Rowe, Accounts Assistant
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Review from Sue D (Daughter of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad became a resident during the COVID lockdown period.
Even though it was an unusual/confusing time due to COVID Dad settled in well.
He has been well looked after and seems happy to be involved in the many activities the home provides.
The staff are always friendly and willing to help with
questions.
Look forward to being able to visit him more often.
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential HomeHi Sue,
Thank you so much for your kind words, I'll be sure to pass your comments through to the staff. We look forward to opening our doors for the masses again as soon as we can.
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Review from Cath B (Daughter of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot be more positive about Keate House. My dad has been a resident there for two years and is as happy as I have ever seen him. He is so well cared for, the staff seem to know him really well, all his preferences and idiosyncrasies! When he is poorly they keep me really well informed, and when
needed the GP, has called me. Before the pandemic, I popped in regularly at different times of the day and was always made welcome. During the pandemic, Keate House has have embraced Zoom calls for family members and built a visiting hut in super quick time. The activity programme is amazing, inventive and looks like great fun. It is a very special place for your loved family member.
Reply from Cameron Rowe, Accounts Assistant at Keate House Residential HomeHi Cath, thanks for your kind words and for taking the time to leave a review. We're really glad our services are up to standard, and that your Dad is enjoying his time with us. It is always a pleasure to care for him, and if you need anything further you know where to find us. In the meantime, I will pass your kind words on to our team.
Many thanks and take care.
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Review from Christina E (Daughter of Resident) published on 11 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After being admitted from hospital into Keate House during COVID-19, my dad has settled fantastically well into his new setting. Staff are always highly attentive and caring for his needs, and it's great to see them go the extra mile to make sure his stay is comfortable at this time. Activities and
events are very impressive and it's great to keep up to date on their Facebook page. Medications are safely managed and the home itself has a warm and comfortable feel. Nice spacious bedroom with a wide TV for him to relax in as he pleases. Couldn't be happier with the service.
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Review from Patricia F (Daughter of Resident) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident of Keate House for 6 months, during this time he has settled in, his health has improved, he is calmer and his overall mood has improved. He is made to feel like part of a family and he joins in with lots of activities. All of the staff are lovely, patient and caring, taking
time to get to know their residents, nothing is too much trouble. I am extremely grateful to all the staff at Keate House for making Dad's life so much happier and secure.
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Review from Judy L (Daughter of Resident) published on 28 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having been an independent lady with care provided solely from her two daughters, we never thought Mum (93) would accept or choose to go into a care home.
Mum has settled amazingly well into Keate House where she has lived since September 2018.
She is well looked after by caring, friendly staff. She
loves all of her meals, her bedroom is comfortable, clean and warm (although she is rarely in it!) and her complex medication is dealt with professionally. She has enjoyed being part of a wider community whilst facing no pressure to join in with the many activities on offer.
She has gradually absorbed the friendly, community atmosphere throughout.
My sister and I are welcomed into the home at any time we turn up and Mum can come and go with us as she pleases.
We never thought we would be happy with a care home situation but are very relieved that Keate House has worked out so well for us all.
Many thanks to you all.
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Review from Christina G (Daughter of Resident) published on 12 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident for almost two years and moved recently due to changing health needs. Keate House provided him with a safe, caring and supportive home. There is always a warm welcome with a friendly family atmosphere. The staff are extremely caring and are well led by a strong, knowledgeable
management team. There is a full range of excellent daily activities to provide stimulation and also strong links with the local community. My father was happy to live there and made many friends who he will miss.
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Review from Ann H (Daughter of Resident) published on 12 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having not had a break/holiday for almost two years, finding somewhere suitable for my mum, who has Parkinson’s disease, to also have a break was quite hard but thank goodness for Keate House where she was well looked after. I had a lovely break in Lanzarote and I have booked the next respite knowing
my mum will be well cared for. Thank you.
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Review from Stephen H (Son of Resident) published on 5 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service with genuinely thoughtful care staff. Very good communications, eg Face Book. However, the service is expensive.
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Review from Bill (Son of Resident) published on 12 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Friendly cheerful staff and carers who are attentive and responsive. Good standard of cleanliness. Facilities and activities recently expanded. Medications are tightly controlled and professionally administered.


The only criticism is their inability to effectively manage my mother's requirement to

lose weight.
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Review from Gill K (Daughter of Resident) published on 7 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Keate House welcomed my mum very warmly and helped her settle in easily. The carers are always approachable and extremely helpful.
Activities are available and inclusive and well thought out.
Would recommend Keate House to anyone
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Review from Charles R (Son of Resident) published on 7 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Keate House is well led and well run and maintains a consistently high standard of care and attention to their residents, including individual preferences for culinary and social activities.
Keate House attends to the individual health needs of all residents, supported by their good access to and
communications with local surgeries.
Keate House works hard at providing a varying programme of social activities to which all residents are encouraged to join whenever they wish.
The Keate House staff are notable for their good humour, approachability, efficiency, and for providing the easy-going and 'family-feel' ambience within the house.
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Review from Jon H (Resident) published on 5 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite our initial fears, my Mum is very happy at Keate House. The team there have looked after her during some difficult times and always been amazing.
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Review from James M (Son of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care and attention given by so many of the carers and all managers/supervisors in the team. Many thanks for looking after my mother so well.
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Review from Paul H (Grandson of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident for 8 years.
At all times the care she has received has been first class.
The staff are always warm, caring, patient and treat the residents with respect.
The rooms and facilities are kept clean and well furnished and regular activities are arranged for the residents'
benefit.
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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for Keate House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for Keate House Residential Home is calculated as follows: ( (285 Excellents x 5) + (2 Goods x 4) ) ÷ 287 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Keate House Residential Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 24 Dec 2025

We currently hold two vacancies for either residential or dementia care placements. This can be under a permanent or respite (short stay) basis. Both rooms are supported with an en suite (featuring toilet and basin), with one of the vacant rooms also having a personal wet room (featuring a private shower). Rooms come fully furnished with fitted wardrobes and drawers, single divan beds, widescreen TV, telephone point, complimentary Wi-Fi, call bells (and additional aids/adaptive mobility equipment provided as required at no extra cost). Rooms are close to all facilities including dining rooms, lounges, and reception area. These rooms come with an all-inclusive package of newspapers, hair appointments, podiatry, reflexology, and Wi-Fi. Please call for a viewing or tour.

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Awards / Recognitions (10)

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Meet the Team (8)

Diane

Diane Clarkson

Job Title: Registered Care Manager Joined: 2008

Diane has worked in Health and Social Care since 2004. She joined Keate House in 2008 and has been working as Keate House's Registered Care Manager since 2015. Diane has a Level 5 Diploma in Leadership and Management, accompanied by a Level 5 Higher-Degree Apprenticeship in Adult Social Care. Diane is passionate about adult social care and has a particular interest in working with people living with dementia, supporting them alongside her team to achieve great outcomes through personalised care. Diane believes that a happy team creates a happy home.

Mathew

Mathew Clarkson

Job Title: Business Manager Joined: 2014

Mathew has been the Business Manager of Keate House since 2014 and has been a key member in supporting the growth of the home through the years, in line with developments in the care industry. Mathew proactively continues to develop Keate House's outstanding approach to care, working closely with all departments of the home to communicate new and exciting developments which enhance the quality of care and the Keate House experience.

Ryan

Ryan Lees

Job Title: Quality Lead Joined: 2016

Ryan joined the team in 2016 as a Care Assistant, although he was often regarded as Keate House's 'Jack of all Trades' - working on the Activities and Administration teams in addition to Senior Care work. In 2023, Ryan became Keate House's Quality Lead - managing compliance framework, promoting residents' best interests, and upholding the highest standards of care throughout the home.

Andrew

Andrew Jardine

Job Title: Accounts Assistant Joined: 2024

Andrew joined the team in March 2024 and has established himself as an integral member of Keate House's administration team. With high proficiency in administration, computing and finance, Andrew is the lead contact for anything financial or accounts-based at home. Andrew is currently working towards his professional Accountancy qualifications with the Association of Accounting Technicians (AAT).

Rachel

Rachel Entwistle

Job Title: Administration Manager Joined: 2014

Rachel joined the administration team at Keate House in 2014. With vast experience in HR and business, Rachel manages the administrative processes of Keate House, in addition to supporting current and prospective residents with their experience at Keate House. Rachel works closely with the management team to uphold the highest levels of communication, ensuring that quality of care is complimented by fantastic service.

Katie

Katie Ochman

Job Title: Unit Manager Joined: 2006

Katie joined the team in 2006, working through the years in various roles from Care Assistant, Senior Care Assistant, Medication Lead, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

Mo

Mo Mayes

Job Title: Unit Manager Joined: 1999

Mo is Keate House's longest-standing member of staff, who joined the team in 1999! She has worked through the years in various roles from Care Assistant, Senior Care Assistant, Deputy Manager, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

Donna

Donna McPhee

Job Title: Unit Manager Joined: 2014

Donna joined the team in 2014, working through the years in various roles from Care Assistant, Senior Care Assistant, Senior Lead, and more. In 2024, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

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