Keate House Residential Home

9 Brookfield Road, Lymm WA13 0QL
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Top 20 carehome certificate
10 75 Reviews
  • Keate House Residential Home, Lymm
Keate House Residential Home is situated in the heart of Lymm, Cheshire, offering the highest quality residential, dementia, respite and day care services for adults over 65.

Keate House is dedicated to providing the highest quality of care for its residents, delivering person-centred care solutions by offering choice, encouraging independence and managing individual needs. The award-winning home is proud to be established as one of the key providers in the North-West region that truly makes a difference for its residents and the community.

The home and gardens:
> Communal areas include 4 lounge areas for relaxing and socialising, including a purpose-designed area to support those living with dementia. All floors can be accessed via the three lifts available and stairlifts to support.
> Well-established gardens include a summer house for residents to enjoy, sheltered areas for activities regardless of weather conditions, a sensory walk and The Keate Arms - Keate House's very own bar!
> A nourishing and varied menu is provided and special diets can be catered for by an award-winning catering team.

Activities and events:
> Keate House offers a diverse award-winning activity programme for residents and families, with a focus for both in-house recreation and opportunities in the local community and beyond (supported by its very own mini-bus). Keate House's ethos ensures that everyone can have equal benefit from a comprehensive activity programme regardless of ability.
> Activities include (but are not limited to): exercise classes, dementia-friendly activities, animal therapy, singing and live entertainment, private swimming sessions, trips into the local community and beyond, seasonal events, themed parties, and more!

Keate House extends a warm invite for anyone to come and visit the home in person to see first-hand what it has to offer. Please get in touch for further information.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Detention Under Mental Health Act

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1145 – £1445
  • Self-Funded Residential Dementia Care: £1245 – £1525
  • RESPITE Self-Funded Residential Care: £1475 – £1475
  • RESPITE Self-Funded Residential Dementia Care: £1475 – £1475

Fees dependent upon room allocation (Standard, Plus, Platinum or Platinum+ available), and upon care requirements. All rooms are inclusive of our hospitality package, which includes of monthly chiropody, monthly reflexology, fortnightly hair appointments, free Wi-Fi and daily newspapers.

These prices are only a guideline, please contact Keate House Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Keate House Residential Home Ltd

Person in charge

  • Diane Clarkson (Registered Care Manager)

Local Authority / Social Services

Admission Criteria

  • Call for details
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (7)

Visiting

  • Keate House's doors are open around the clock for visiting the home and loved ones. An invitation to dine with loved ones can be arranged with notice.

Parking

  • Free parking on site

Keate House Residential Home Reviews (75)

Total of 75, showing 21-40
10

Keate House Residential Home has a Review Score of 10 (9.971) out of 10, based on 29 reviews in the last 2 years. Over all time Keate House Residential Home has 75 reviews.

Overall Experience

  • 70
  • 5
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75
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9
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Review from N P (Daughter of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Keate House has been Mum’s home for the last eighteen months. My brother and I had done our best to keep her in her own home, but were struggling. The move was hard for all of us, however, over a short period of time we began to see Mum more relaxed, less anxious and happy in the company. The staff
put us at ease and gave us the confidence to ‘let go’ and pass responsibilities to them. Mum is really well cared for by people who care. The staff are responsive and respectful and are very keen to engage with families. The activities that they put on are great, you only have to check out the photos on their social media page. It has been a difficult few years, but having Mum so well looked after has meant I’ve been able to relax and really enjoy my time with her. I would highly recommend Keate House. As part of my job, I have experience of several care homes and Keate House knocks the socks off them all!

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thank you so much for taking the time to leave such a kind review. I will be sure to pass on your comments through the team and we look forward to seeing you soon.

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Review from Lynn D (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care provided at Keate House is outstanding. Nothing is too much trouble and our family is in no doubt that Mum is being cared for in the best place, by the best people. The activities schedule is amazing and every member of the Keate House team has exceeded my expectations in their response
to any queries, questions or requests. Cannot recommend them highly enough to anyone who is seeking high quality care and support for a loved one.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thank you so much for taking the time to leave us a review. We look forward to catching you on your next visit and I will be sure to pass through your comments to the team.

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Review from M P (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has cared for my mother for over six years. I am always impressed with their schedule of activities and the efforts they go to, to keep residents engaged. They were superb at maintaining standards during Covid and have snapped back into that mode straight away following a couple of cases recently.
Their video calls are a great way to keep in touch with relatives when either they or you are unwell for a face to face meeting.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thanks so much for taking the time to leave a review. I will be sure to pass on your comments through the team and we look forward to seeing you soon.

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Review from S D (Son of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always feel welcome when I come to visit my mother. Nothing is ever too much if I ask.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, thanks so much for taking the time to leave a review, I will be sure to pass on your comments through the team.

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Review from M O (Granddaughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for keeping my lovely scallywag grannie! We appreciate it so much. Visiting gran this week from Australia.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi, Thank you so much for taking the time to leave a review, I will be sure to pass on your lovely comments through to the team.

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Review from James T (Friend of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a very friendly and welcoming environment whenever I've visited. Lovely house and garden. Lots of trips out and events are organised for the residents. The staff are always very helpful and kind. After her stay in hospital, my friend has improved greatly since moving to Keate House, which we
are all so grateful for.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi James, thank you for taking the time to leave a review and thanks for your kind words. I will be sure to pass on your message to the team and we hope to hear from you soon.

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Review from B R (Husband of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very helpful. Nothing is too much trouble.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Thank you so much for taking the time to leave a review, it's always a pleasure to see you at the home. We look forward to seeing you soon.

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Review from S L (Son of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic, really patient and caring. My parents are very well looked after - they are always in good health and kept engaged and active and the families are also really well catered for. Couldn't be happier. with the standard of care.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Thank you for taking the time to leave a review. We're glad our services are meeting your standards and we look forward to seeing you soon.

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Review from Elaine H (Daughter of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous place. A real home from home for Mum. We do not have to worry about Mum's safety and nothing is too much trouble for any of the staff. I would happily move in when or if I get to the point of needing extra care.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Elaine, thanks so much for taking the time to leave a review - I'll be sure to pass your comments on through the team. We look forward to seeing you soon.

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Review from Debbie P (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum has been in the home, her health has deteriorated but the care and support shown to her and me and my brother have been exceptional.

Reply from Cameron Rowe, Accounts Assistant at Keate House Residential Home

Thank you so much for taking the time to leave such kind words. I will be sure to pass your comments through the team.

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Review from Annette S (Sister of Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been made to feel at home at Keate House. Any medical issues and concerns have been identified and dealt with promptly. The staff are very friendly and engaging going above and beyond what I expect. I would recommend this care home unreservedly. Nothing is too much trouble.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Annette, thank you so much for taking the time to leave a review. It really helps us to understand when we are performing to standard and what we can improve on. I will be sure to pass your comments on through the team and we look forward to seeing you soon.

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Review from Sue R (Daughter of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Keate House highly enough! The love, care and respect mum is given is second to none. The fabulous staff ensure mum feels safe, loved and occupied and she is happy. Mum couldn't be in a better setting, feel very lucy she's here!

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Sue, thanks so much for leaving a lovely review. I'll be sharing your comments with the team and we look forward to seeing you soon.

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Review from Wendy R (Daughter of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently moved to Keate House Residential Home due to the vulnerabilities related to Alzheimer's. From the beginning of the process, all of the staff have been kind, understanding and helpful. Considering the pressures of their work they are always pleasant and seem happy in their work which must
reflect on the care for their residents. Mum has settled well and is enjoying the company and the activities, food and being looked after 24/7.
Thank you Keate House. You're all amazing!

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Wendy, thank you so much for taking the time to leave us a review! I will pass on your kind words through the team.

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Review from Alison C (Daughter of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Keate House is a wonderful care home. All of the team are friendly and caring. You can drop in at any time, and it is always spotlessly clean and tidy.
They go the extra mile and are always arranging fun activities to keep the residents entertained. We take comfort in knowing that my dad is receiving
the best care possible, thank you.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Alison, thanks so much for taking the time to leave a review. I will share your comments with the team and we look forward to seeing you soon.

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Review from Graham P (Son of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident now for nearly 18 months and I have been very impressed with his personalised care. Any problems are quickly reported to me and if I have any issues they are addressed promptly. The staff are kind and caring in whatever role they have at Keate house. This has particularly impressed
me and it gives the home a real loving, family atmosphere.
It's a difficult decision to find a care room for a loved one, but I'm so glad I found Keate House. Many thanks to you all.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Graham, thanks so much for taking the time to leave a review. I will share your comments with the team and we look forward to seeing you soon.

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Review from Faye L (Daughter of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Keate House Residential Home is now my mum's home, she has been a resident for 9 months and we are very happy with the care she receives. Staff are always friendly, and helpful and have the resident's needs at the forefront. There are lots of activities for mum to do and she has made lots of friends.
She has never looked so good! Thank You Keate House!

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Thanks so much for taking the time to leave a review. I will share your comments with the team and we look forward to seeing you soon.

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Review from Paul P (Son of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my dad is well looked after at Keate House Residential Home. The staff seem to really care for him and I am very happy with the home and service it provides.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Paul P, thanks so much for taking the time to leave a review, we're really glad that you're happy with our services. We look forward to seeing you soon.

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Review from M H (Son of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A difficult period was made much more bearable by the very careful and measured attention given by staff. Always have time to talk and advise without drama or concern. Cheerful without being flippant and always attentive.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi Mark H, thank you so much for taking the time to leave a review, it's much appreciated. If you need anything at all please get in touch, and we look forward to seeing you soon.

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Review from C S (Daughter of Resident) published on 1 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Keate House for 5 years and I am extremely happy with the care she receives. As I live abroad, it is reassuring to know that she is being well cared for and living her best life. I really appreciate the video calls which are invaluable as they allow me to connect with Mum
from a distance. I cannot say enough about the care staff, they are a wonderful caring team. Very impressed with the controls that were put in place during covid which I am sure contributed to keeping everyone safe. During a recent illness, all the staff were incredible with adapting to Mum's needs and helping with her recovery. The garden is a lovely surrounding for residents to sit outside on sunny days. Keate House goes above and beyond to schedule and arrange all the many interactive activities and special events. Kudos to everyone involved with Mum's care and a special shout out to two members of staff, in particular. I undoubtedly recommend Keate House.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Thank you so much for taking the time to leave us a review on our services - it's a pleasure to care for your Mum. I will pass your comments on to the team, and we hope to see you soon.

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Review from F P (Daughter of Resident) published on 1 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad passed away in August 2021 after a short illness. He was so well cared for, loved and looked after by all the team at Keate House. Since his passing the house agreed that we could erect a pergola in the garden. It has now been built and is used by residents staff and visitors. It is a place for
quiet contemplation and commemorates Dad's life and his time at Keate House. To officially “open” the pergola staff arranged a garden party with a singer. We had cake and non-alcoholic bubbles. It was enjoyed by everyone and a fitting tribute to Dad and all the staff who work tirelessly to give the residents the best possible experience. We are so grateful to them and thank them all for their kindness.

Reply from Cameron Rowe, Accounts Manager at Keate House Residential Home

Hi F P, thank you so much for such a kind review - I'll be passing your words through the team. We miss your dad every day, but we're so happy the pergola is in full use and gives the residents so much joy in respect of your dad's life. Don't be a stranger!

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Current Review Score: 10.0 (9.971)

Overview of Review Score

The Review Score of 10 (9.971) out of 10 for Keate House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.971 for Keate House Residential Home is calculated as follows: ( (336 Excellents x 5) + (10 Goods x 4) ) ÷ 346 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Keate House Residential Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

We currently hold two vacancies for either residential or dementia care placements. This can be under a permanent or respite (short stay) basis. Both rooms are supported with an en suite (featuring toilet and basin), with one of the vacant rooms also having a personal wet room (featuring a private shower). Rooms come fully furnished with fitted wardrobes and drawers, single divan beds, widescreen TV, telephone point, complimentary Wi-Fi, call bells (and additional aids/adaptive mobility equipment provided as required at no extra cost). Rooms are close to all facilities including dining rooms, lounges, and reception area. These rooms come with an all-inclusive package of newspapers, hair appointments, podiatry, reflexology, and Wi-Fi. Please call for a viewing or tour.

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Awards / Recognitions (10)

Meet the Team (8)

Diane

Diane Clarkson

Job Title: Registered Care Manager

Joined: 2008

Diane has worked in Health and Social Care since 2004. She joined Keate House in 2008 and has been working as Keate House's Registered Care Manager since 2015. Diane has a Level 5 Diploma in Leadership and Management, accompanied by a Level 5 Higher-Degree Apprenticeship in Adult Social Care. Diane is passionate about adult social care and has a particular interest in working with people living with dementia, supporting them alongside her team to achieve great outcomes through personalised care. Diane believes that a happy team creates a happy home.

Mathew

Mathew Clarkson

Job Title: Business Manager

Joined: 2014

Mathew has been the Business Manager of Keate House since 2014 and has been a key member in supporting the growth of the home through the years, in line with developments in the care industry. Mathew proactively continues to develop Keate House's outstanding approach to care, working closely with all departments of the home to communicate new and exciting developments which enhance the quality of care and the Keate House experience.

Ryan

Ryan Lees

Job Title: Quality Lead

Joined: 2016

Ryan joined the team in 2016 as a Care Assistant, although he was often regarded as Keate House's 'Jack of all Trades' - working on the Activities and Administration teams in addition to Senior Care work. In 2023, Ryan became Keate House's Quality Lead - managing compliance framework, promoting residents' best interests, and upholding the highest standards of care throughout the home.

Andrew

Andrew Jardine

Job Title: Accounts Assistant

Joined: 2024

Andrew joined the team in March 2024 and has established himself as an integral member of Keate House's administration team. With high proficiency in administration, computing and finance, Andrew is the lead contact for anything financial or accounts-based at home. Andrew is currently working towards his professional Accountancy qualifications with the Association of Accounting Technicians (AAT).

Rachel

Rachel Entwistle

Job Title: Administration Manager

Joined: 2014

Rachel joined the administration team at Keate House in 2014. With vast experience in HR and business, Rachel manages the administrative processes of Keate House, in addition to supporting current and prospective residents with their experience at Keate House. Rachel works closely with the management team to uphold the highest levels of communication, ensuring that quality of care is complimented by fantastic service.

Katie

Katie Ochman

Job Title: Unit Manager

Joined: 2006

Katie joined the team in 2006, working through the years in various roles from Care Assistant, Senior Care Assistant, Medication Lead, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

Mo

Mo Mayes

Job Title: Unit Manager

Joined: 1999

Mo is Keate House's longest-standing member of staff, who joined the team in 1999! She has worked through the years in various roles from Care Assistant, Senior Care Assistant, Deputy Manager, and more. In 2023, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

Donna

Donna McPhee

Job Title: Unit Manager

Joined: 2014

Donna joined the team in 2014, working through the years in various roles from Care Assistant, Senior Care Assistant, Senior Lead, and more. In 2024, she transitioned into one of the three Unit Managers at Keate House, responsible for managing one of the home's three departments, and ensuring that the highest standards of quality of care are upheld.

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