Keate House Residential Home

My Mum has been living at Keate House for over two years. She's 97, with dementia and a bad leg, and it's a great relief to know she is in safe hands. Keate House is family-owned and run and the sole focus of all the staff is to make the residents' lives as good as possible. The whole atmosphere is very different from the care home from the big chain that my aunt was in. There are lots of activities, of varied types, so that there's something for everybody despite their condition. I can go and visit any time, take her out around the village in the wheelchair or out in the car, and everybody is helpful and cooperative. They also understand the different ways dementia affects people, and whether a change is an expected progression or some unrelated infection that needs referring to the GP. We are so glad we found Keate House.

From the outset, everyone at Keate House has been understanding and friendly when dealing both with my mum, who suffers from dementia, and our family, who obviously want the best care possible in her time of need. Regular communication, ease of visiting, attention to detail, and quality surroundings, all made possible by the wonderful staff, mean that I couldn't recommend anywhere better for my mum at this time in her life. It's also the little things, like the number of activities and stimulation that all the residents receive and the respect that each and everyone also gets, that means the environment, whilst challenging for the multiple needs of everyone concerned, is welcoming and run like a family home rather than a care establishment.

My uncle moved to Keate House in early June 2024. Everything about the experience has been fantastic. The carers are all so friendly. He is so well looked after. The food is lovely and he often says he has enjoyed it. There is plenty of entertainment for residents. He has visited the village and the ice cream farm. The grounds are beautiful and very accessible. His room is great. Keate House just cannot do enough for the residents. My uncle has not stopped smiling since he arrived. Thank you for everything.

The care my dad has received has been exceptional. My dad didn't settle at first and I found it very difficult. The wrap-around care that we both received was truly superb and I am so grateful to them. My dad is so settled and happy and I love visiting too. Thank you.

There is absolutely nothing to fault in our experience so far. I feel confident that Mum is being very well cared for and that the staff at Keate are going out of their way to ensure that her needs are being met.

I would without question recommend Keate House, and having visited quite a few over the last twelve months I can certainly say this was the most outstanding in every area.

Lovely caring people looking after my grandma. Always so helpful and caring. Clean and good facilities, all residents trust the staff members and look comfortable in their presence.

Outstanding care delivery at the home. Always providing care and compassion by staff to residents. Staff are very responsive to the clients/residents. Working with relatives and carers to meet everyone's needs. Couldn't ask for more from a home for my father who has settled into Keate House Home.

Keate House is a first rate care home, well managed, with superb carers throughout, a truly wonderful, lovely home, and without any hesitation can be highly recommended.

My mother-in-law is a resident at Keate House and has been for just over 2 years now. She moved across to Lymm from Lytham where she was extremely unhappy in the care home that she had recently moved into and has never looked back. The change in her since she was welcomed into Keate House is unbelievable. The staff are not only kind, caring and considerate of her needs but they show a genuine interest in her and her life before Keate House. I know from discussions with staff when I visit that they engage with my Mother-in-law on a regular basis and know her personality, likes and dislikes which makes life for her there pleasurable. There are daily activities and crafts that she can join in with if she likes or she can have quiet time in her room and the lounge should she want company. I would not hesitate to recommend Keate House to anyone who finds themselves in the hard decision of having to find residential care for a loved one.

From the moment Dad arrived at Keate House, he was made to feel welcome by all the staff. Dad is really well cared for and all the staff are friendly, approachable and are very happy to engage with the family. A great team all around.

My mum has been a resident here for 18 months now. She is very settled and very well looked after.

The staff are always extremely welcoming when I have visited my mum. Her bedroom is a lovely modern room with an en-suite with a shower. I feel so relaxed knowing Mum is being looked after by lovely people in such a homely place!

Amazing staff, feels like a family. Great activities. Very caring. Glad my parents live there.

Keate House has been Mum’s home for the last eighteen months. My brother and I had done our best to keep her in her own home, but were struggling. The move was hard for all of us, however, over a short period of time we began to see Mum more relaxed, less anxious and happy in the company. The staff put us at ease and gave us the confidence to ‘let go’ and pass responsibilities to them. Mum is really well cared for by people who care. The staff are responsive and respectful and are very keen to engage with families. The activities that they put on are great, you only have to check out the photos on their social media page. It has been a difficult few years, but having Mum so well looked after has meant I’ve been able to relax and really enjoy my time with her. I would highly recommend Keate House. As part of my job, I have experience of several care homes and Keate House knocks the socks off them all!

The quality of care provided at Keate House is outstanding. Nothing is too much trouble and our family is in no doubt that Mum is being cared for in the best place, by the best people. The activities schedule is amazing and every member of the Keate House team has exceeded my expectations in their response to any queries, questions or requests. Cannot recommend them highly enough to anyone who is seeking high quality care and support for a loved one.

This home has cared for my mother for over six years. I am always impressed with their schedule of activities and the efforts they go to, to keep residents engaged. They were superb at maintaining standards during Covid and have snapped back into that mode straight away following a couple of cases recently. Their video calls are a great way to keep in touch with relatives when either they or you are unwell for a face to face meeting.

I always feel welcome when I come to visit my mother. Nothing is ever too much if I ask.

Thank you for keeping my lovely scallywag grannie! We appreciate it so much. Visiting gran this week from Australia.

Always a very friendly and welcoming environment whenever I've visited. Lovely house and garden. Lots of trips out and events are organised for the residents. The staff are always very helpful and kind. After her stay in hospital, my friend has improved greatly since moving to Keate House, which we are all so grateful for.