Widnes Hall

Coronation Drive, Ditton, Widnes WA8 8BL
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9.8 67 Reviews
  • Widnes Hall, Widnes
Anchor’s Widnes Hall, in Ditton, is a purpose-built home supporting up to 68 older people to live a comfortable lifestyle, as well as providing tailored dementia care. Widnes Hall continues to welcome new residents for residential and residential dementia care.

Widnes Hall is proud to be Veteran Friendly Framework accredited. The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long-term care for those who can no longer look after themselves.

The home's care team gets to know customers and works with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1165
  • Self-Funded Residential Dementia Care: from £1165
  • RESPITE Self-Funded Residential Care: from £1165
  • RESPITE Self-Funded Residential Dementia Care: from £1165

Colleagues at Widnes Hall will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Widnes Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Amanda Ashton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Widnes Hall directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Visitors are welcome at Widnes Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Total of 67, showing 1-20
9.8

Widnes Hall has a Review Score of 9.8 (9.759) out of 10, based on 25 reviews in the last 2 years. Over all time Widnes Hall has 67 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly. The home is spotlessly clean. Rooms are lovely. All residents are well looked after. The Activity Team are fantastic. The home provides a lot of activities, music, baking, bingo etc and trips out on the mini bus.

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Overall Experience  Overall Experience 5.0 out of 5

Day staff are excellent very helpful and caring, not much contact with the night staff but overall happy with the care given by them. Any problems are always listed by to management and ways to to resolve, discussed and agreed swiftly.

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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care home. Staff are amazing and do so much with my mum. Since moving into Widnes Hall mum has a new lease of life. Its a joy to see her enjoying herself every day and taking part in all the activities and days out. We have such peace of mind knowing how happy and well cared for mum is.
I have also recommended Widnes Hall to my friend who has recently moved her mum in. Only negative is I would like mum to have new flooring in her room. Other than that 5 stars all the way. Thank you to all the staff you are amazing.

Reply from Amanda Ashton, Home Manager at Widnes Hall

Thank you for leaving Widnes Hall a review, and for your lovely words. We love having Mum here with us and it's been great to see her blossom. As discussed, we have now arranged for the flooring in Mums room to be replaced. Thank you again for your lovely review, your kind words will be passed on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

When gran moved into WH in Oct 2024, we honestly thought that if we get her to Xmas we would be lucky.
But with the expert care she has received, she is thriving - healthwise, happiness, contentment, friendships have all blossomed and as a family, we could not be more appreciative.

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Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Widnes Hall for two weeks respite care, whilst I went on holiday in February.


From the moment we entered we were made to feel like we were friends, everyone was so welcoming and any fears of leaving mum were quickly gone. I can't stress how important this was.


The en-suite bedroom

was lovely, as was the lounge and dining area. There were lots of activities throughout the day, bingo and a singer and it was lovely to see the residents enjoying themselves.


Every single member of staff was really lovely and caring and are a credit to the company.


If we ever need respite care for another holiday, Widnes Hall is the only place I would want to leave my mum.

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Overall Experience  Overall Experience 5.0 out of 5

My husband received great care at Widnes Hall. The staff are knowledgeable, caring, professional and supportive of residents and their carers. I felt fully secure leaving my husband in their care.

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Overall Experience  Overall Experience 5.0 out of 5

From entering Widnes Hall, we were greeted with a pleasant greeting by all the staff. Mum couldn't settle at first but now she loves it and has certainly settled in. Mum is happier when she is kept active with different games or tasks. The entertainment is good too. I would recommend WH.

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Overall Experience  Overall Experience 4.0 out of 5

Widnes Hall provides a warm and caring environment for its residents. Staff members are attentive and compassionate.
The facilities are well maintained, offering comfortable living spaces and a range of activities that promote social interaction.
The staff ensure that each resident feels valued and
cared for.

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Overall Experience  Overall Experience 4.0 out of 5

My dad is happy and settled and always talks highly of the staff.

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Overall Experience  Overall Experience 5.0 out of 5

I find that Widnes Hall is a lovely place for my mother. All of the staff are professional and patient with the residents. I wouldn't leave my mother anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Widnes Hall since May 2024. He is 91 and has mobility issues. Dad is so settled and happy there. He feels safe as he felt vulnerable living on his own. He has not looked so well in years as the care and kindness he receives are excellent. The staff are so wonderful and
have helped Dad feel as though Widnes Hall is his home. I have also received so much kindness at what was an emotional move from his bungalow.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 18 months now and she has settled in very well. All staff are amazing and understanding. The food they serve is all homemade and fresh. All staff communicate with us and tell us of any concerns. The doctor comes every week and checks for any needs. The hairdresser on site
is fab and my mum looks forward to having her hair done every week. Always doing activities with the residents my mum enjoys it. I would 100% recommend Widnes Hall and feel secure in the knowledge my mum is being well looked after.

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Overall Experience  Overall Experience 4.0 out of 5

On the whole, I am pleased with the care. I know my uncle is safe and looked after. I do think it is expensive for what you get. He has to pay £20.00 to the Podiatrist and I think this should be included. He has to pay for a haircut which I think should be included. He needed a haircut a couple of months
ago and it was not cut because they said he had no money. He does and all they needed to do was cut it and then ask me.

Reply from Amanda Ashton, Home Manager at Widnes Hall

Thank you for taking the time to review Widnes Hall. I am happy to hear that you are pleased with our care and rate your overall experience with us as good. Care is one of our main priorities. This is why we have external parties come in, for some of the resident's needs. Such as hairdressing and Chiropody. So, residents still get a salon experience from a professional hairdresser, within the home in our salon. In regards to Chiropody, we have external chiropodists come in to check any concerns, so we have a genuine professional address any of their issues and give them the best care and treatment they need. We do as much personal care as we can, for our residents, but when it comes to receiving a diagnosis and treatment, it's important we have external professionals treat and examine our residents. If you have any other concerns or recommendations, please feel free to contact me. My door is always open.

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Overall Experience  Overall Experience 5.0 out of 5

My ratings show my views about Widnes Hall. The staff on all levels are conscientious, efficient and go about their tasks with a smile on their faces. The leadership and management are excellent and take great pride in seeing Widnes Hall shine. Facilities are excellent, cosy and warm and well-suited
to/for the residents.

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Overall Experience  Overall Experience 5.0 out of 5

Staff have been so helpful and supportive to the family and my father-in-law. Genuine affection from staff when assisting with care. Thank you all so much.

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Overall Experience  Overall Experience 5.0 out of 5

Find the home is extremely well run. Staff vert friendly and welcoming. It doesn't feel like you're visiting a home it's like going to their hoe. My aunt is very happy here and that is what matters the most.

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Overall Experience  Overall Experience 5.0 out of 5

Would happily recommend this home to anyone for their loved one. Our mum spent over two and a half years on the upstairs dementia unit. She received the very best of care, always with compassion, understanding and dignity. The staff are a friendly dedicated and hard-working team who we came to think
of as our extended family. They are really amazing you couldn't have any better people looking after your loved one.

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Overall Experience  Overall Experience 4.0 out of 5

Overall the staff look after my mum excellently. They know her likes and dislikes and her ways. She is bedridden now but they enjoy the time they spend with her and Mum responds.
Mum's room is in need of decorating and having spoken to management it will be done over the coming weeks. The staff will
be very careful when they move Mum to another room.

Reply from Amanda Ashton, Home Manager at Widnes Hall

Thank you for taking the time to review Widnes Hall, your feedback is gratefully received. We are pleased to hear you are happy with the care your mum receives and I will ensure your kind feedback is passed on to the team. We understand our resident’s environment is extremely important and we hope you are pleased with the results of your mum's newly decorated room. If you would like to chat with me about anything I am happy to do so at a mutually convenient time.

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Overall Experience  Overall Experience 5.0 out of 5

Widnes Hall and all its staff are amazing. Nothing is too much trouble for either the residents or their relatives. The relatives meetings they hold are very informative and the staff are very approachable and are a credit to the home. The first thing my mother-in-law said to me on her first day was
"I'm home" which meant so much to me as I was the one who recommended Widnes Hall to the family. I've not seen her so happy in a long time and look forward to being able to sit out in the garden with her in summer. Thank you, Widnes Hall!

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Overall Experience  Overall Experience 5.0 out of 5

All the staff here are amazing, my nan is in the dementia unit upstairs and we absolutely love all the staff they’re amazing, can’t do enough for the residents, they’re also amazing with us as a family.
Puts me at ease knowing my nan is so well looked after.

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Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Widnes Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Widnes Hall is calculated as follows: ( (232 Excellents x 5) + (53 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 294 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Widnes Hall is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Widnes Hall

What types of Care is Widnes Hall registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Widnes Hall have?

There are 68 Single Rooms.

What are the Facilities & Services at Widnes Hall?

Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Widnes Hall to the centre of Widnes?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Widnes Hall to verify any information. View our terms and conditions. Widnes Hall has an Enhanced Service - more info.