Widnes Hall

Coronation Drive, Ditton, Widnes WA8 8BL

Anchor’s Widnes Hall, in Ditton, is a purpose-built home supporting up to 68 older people to live a comfortable lifestyle, as well as specialising in dementia care.

The home strives to deliver a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves.

The homes' care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor was named Best Care Home Operator at the Care Awards in 2015. They are one of England’s largest providers of housing and care for those over 55 years of age and have more than 40 years’ experience as a not-for-profit provider of services to older people.

Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

Group: Anchor

Person in charge: Amanda Byrne (Manager)

Local Authority / Social Services: Halton Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 68 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Also accept Local Authority Referrals. Ages 65+.

Single Rooms: 68

Rooms with ensuite WC: 68

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Pets by arrangement • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Widnes Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Widnes Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Widnes Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.799 for Widnes Hall is calculated as follows: ( (118 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.368 Points relating to the number of positive Reviews for Widnes Hall is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 5 Reviews ÷ 13.6 Target = 0.368

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Widnes Hall has a Review Score of 9.2 (9.167) from 12 Reviews


Average Ratings

  • Excellent
    10
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Widnes Hall?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Widnes Hall

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

Since my mother arrived at Widnes Hall her welfare has been looked after completely. The staff are caring and attentive and nothing is too much trouble for her and visitors.
It has given us peace of mind to know she is in the best place and being cared for. Her room is kept clean and tidy and meals are varied and good.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   5 out of 5

Well done to all of the staff for the care that they gave my mum.

Without them, we wouldn't have had my mum for the time we had her.

Can't thank them enough.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   5 out of 5

My mother has recently passed away but spent her last 8 years in this care home. The service she had was excellent and the staff were very good with her.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   5 out of 5

Overall running of the nursing home we find really good. Just we wish there were more staff on the upstairs residential side. Due to my husband being permanently wheelchair bound and needing to go to the toilet often. If carers are busy he's having to wait a while.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   4.4 out of 5

I found Widnes Gall to be very helpful in my mother's care. Her daily needs were catered for and staff were very supportive and caring towards her.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   4.8 out of 5

My mother-in-law stayed in Widnes Hall for respite and she could not have received better care. The care home was spotlessly clean, well equipped and very welcoming. The staff were fantastic; they gave us regular updates and showed great patience and understanding. I have no hesitation in recommending Widnes Hall and hope that my mother-in-law will be able to receive respite care there in the future.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   5 out of 5

My husband was really well looked after both physically and mentally and the staff were excellent in every way. Nothing was too much effort for them. They were always professional and caring and always had time for their patients and their families. I am sorry that his needs changed and had to be transferred to a different care home. I would like to thank everyone at Widnes Hall.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   4.9 out of 5

I always enjoy visiting my mother, all the staff are so friendly. They made my mother feel right at home straight away and she always seems so happy. Last week it was my mother's birthday, the staff held a birthday party and also gave a gift from the home. We were able to invite all family and friends. It was a lovely day that we will always remember.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   4.8 out of 5

Widnes Hall is a very welcoming home and you are immediately made to feel at home when you walk in. Staff are always smiley and interact well with the residents. Activities are fantastic and there is always something going on which the residents always seem to enjoy.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   5 out of 5

It's a warm and friendly environment - just like home for residents. I did a lot of research when my father required dementia care and Widnes Hall was my preferred choice in the area. The management and staff are great and treat residents with dignity and respect. Some areas are looking a little 'tired' and require decoration/new furniture but this is only a minor point, it is the standard of care that counts.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   4.4 out of 5

Widnes Hall is well run and looked after. You only have to ask for something and it's done. All the staff from the managers to the staff on the individual sections have the residents needs at their foremost concern.
I can only say thank you for the top staff you have in place there.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   4.7 out of 5

Widnes Hall ahs a good atmosphere and is well kept and the staff are caring and friendly and the management are helpful with everything.

How likely would you be to recommend Widnes Hall? Extremely Likely

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Average Rating:   4.6 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 19 Apr 2018

We currently have one vacancy for care. Please contact Widnes Hall directly for further information.

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Anchor

Date: Thursday 01 Feb 2018

more details

August 2017

CQC rated Good August 2017

Recipient: Widnes Hall

Date: Friday 25 Aug 2017

more details

March 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Widnes Hall