Widnes Hall

Coronation Drive, Ditton, Widnes WA8 8BL
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9.8 68 Reviews
  • Widnes Hall, Widnes
Anchor’s Widnes Hall, in Ditton, is a purpose-built home supporting up to 68 older people to live a comfortable lifestyle, as well as providing tailored dementia care. Widnes Hall continues to welcome new residents for residential and residential dementia care.

Widnes Hall is proud to be Veteran Friendly Framework accredited. The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long-term care for those who can no longer look after themselves.

The home's care team gets to know customers and works with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1165
  • Self-Funded Residential Dementia Care: from £1165
  • RESPITE Self-Funded Residential Care: from £1165
  • RESPITE Self-Funded Residential Dementia Care: from £1165

Colleagues at Widnes Hall will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Widnes Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Amanda Ashton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Widnes Hall directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visitors are welcome at Widnes Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Widnes Hall Reviews (68)

9.8

Widnes Hall has a Review Score of 9.8 (9.752) out of 10, based on 26 reviews in the last 2 years.
Over all time Widnes Hall has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Widnes Hall
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Total of 68, showing 21-40
Review from D C (Daughter-in-law of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Widnes Hall and all its staff are amazing. Nothing is too much trouble for either the residents or their relatives. The relatives meetings they hold are very informative and the staff are very approachable and are a credit to the home. The first thing my mother-in-law said to me on her first day was
"I'm home" which meant so much to me as I was the one who recommended Widnes Hall to the family. I've not seen her so happy in a long time and look forward to being able to sit out in the garden with her in summer. Thank you, Widnes Hall!
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Review from Gemma D (Granddaughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff here are amazing, my nan is in the dementia unit upstairs and we absolutely love all the staff they’re amazing, can’t do enough for the residents, they’re also amazing with us as a family.
Puts me at ease knowing my nan is so well looked after.
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Review from Norman W (Husband of Resident) published on 31 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff friendly and efficient in going about their duties caring for the residents. Always having time for visitors and patience in answering their queries. Her room is always clean and tidy and she has settled in comfortably, being a resident for over 3 years. There is always some activity or sing-song
taking place. Knowing that my wife is being taken care of so well, takes a lot of pressure off me as well.
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Review from Caroline T (Daughter of Resident) published on 30 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are amazing, very caring and work hard in the dementia unit which is so nice to know when they are caring for my mum - I can’t thank them enough.
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Review from G R (Granddaughter of Resident) published on 24 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is very happy at Widnes Hall. All of the carers treat her like she is family and she feels very loved. All of the staff are very friendly and helpful and see to any problems that my nan has very quickly.
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Review from Eileen D (Daughter of Resident) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so worried about mum going into care last year, but Widnes Hall has been amazing with her.
Staff are friendly and approachable and nothing ever feels like it’s too much trouble. Mum is unfortunately bedridden now, but before that, was able to partake in their activities, music, dance, sing
along and just being part of their community in the lounge or dining space. I would definitely recommend Widnes Hall if you’re looking for care for your loved one.
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Review from K S (Daughter of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad absolutely loves all the staff. They treat all the residents with care, compassion and understanding and nothing is too much trouble. I would happily recommend this home to anyone. The staff treat residents and families with respect and are very friendly and welcoming.
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Review from Medina B (Daughter of Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home rooms are light and spacious and are kept very clean. The staff are very welcoming, approachable and attentive. They have a lovely relationship with my mother and give her lots of time and attention. She is always treated with respect.
The staff are very prompt when sharing information
with the family. I am very happy that my mum is receiving the best care possible and this gives me great peace of mind.
Well done to all the staff at Widnes Hall!
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Review from Joel B (Grandson of Resident) published on 20 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care and attention my nan has received at Widnes Hall, is overwhelmingly positive. She feels secure, welcomed and has flourished since becoming a permanent resident. After many years living by herself and numerous bouts of ill-health, it's comforting for our family to know she has 24/7
support, new friendships, and a healthy diet, tailored to her needs. We're almost sorry we didn't make the move for her years ago.
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Review from Sophie M (Great-granddaughter of Resident) published on 20 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great-grandmother is safe and well cared for. Staff are friendly and informative of any changes or concerns and they are approachable and kind. They have weekly GP visits, I feel my nan is happy and well looked after. I visit regularly and am happy with the cleanliness of the home.
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Review from Ellen H (Daughter of Resident) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the staff enough, they have made my mum feel very welcome and she has settled in really well. This transition into a care home was very upsetting at the time for us as a family and was one of the hardest decisions we have ever had to make, but the staff have been amazing and it is such
peace of mind knowing Mum is cared for and looked after so well. It was a joy to actually come across some of the photos of her on the social media site, sitting in the garden enjoying the sunshine and an ice cream. All the staff are friendly and nothing is too much trouble. Thank you again to all the staff at Widnes Hall.
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Review from R W (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since the new manager has begun, we feel the home and staff are the best it has been. My mum is coming home each visit content that Dad is being cared for with love from all the staff. Thanks to everyone.
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Review from R G (Son of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home with wonderful staff that seem to really care about the welfare of the residents. Made my life 100% easier in the knowledge that they are safe, secure and well cared for. Excellent communication too.
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Review from K D (Daughter of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum absolutely loves living at Widnes Hall. She can’t praise the staff enough. Her room is bright, always clean, roomy, and tidy. My mum now looks well cared for and not neglected as she did when living alone.
The social media site shows us that she is laughing and having fun, whilst joining in
all the activities. Can’t praise them enough. Thank you.
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Review from K B (Friend of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend lives in Widnes Hall and she is very happy living there, she loves taking part in all the activities in the home and she loves all of the staff who take very good care of her. The food looks lovely and she tells me that it is great.
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Review from P R (Son of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The message on arrival concerning testing for Covid was poor and inconsistent. Cleanliness in the rooms could be better, old decaying flowers and vases left in rooms. Absolutely no evidence of any activities for residents, just left to sit around.
Reply from Carrie Browne, District Manager at Widnes Hall

Thank you for taking the time to review Widnes Hall. When you arrived for your visit, we discussed our requirements for Lateral Flow Test testing and visits to our care home. To ensure the safety and wellbeing of our colleagues and residents, we follow government guidance regarding care home visits. I have passed your comments regarding our rooms to our housekeeping team, who have a regular cleaning programme for all areas of our home. We have a daily, weekly and monthly activities programme which has been created with our resident’s input and this is regularly reviewed. We encourage our residents to participate in our activities however, we respect their wishes if they do not wish to take part.

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Review from S S (Son-in-law of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Upon arrival for our visit, it turned out that there was a miscommunication regarding the Covid tests. This can happen and is no big deal. However, two employees ended up going back and forth between us and the manageress' office to clarify what needed to be done. I was very surprised that the manageress
did not have the decency to come out herself to clarify the situation. I would consider that part of basic customer service. The lack of such does not bode well for the service the residents receive, nor is it a good way to lead by example.
Reply from Amanda Ashton, Manager at Widnes Hall

Thank you for taking the time to review Widnes Hall. We discussed current guidance on Lateral Flow Test testing for visitors to care homes when you arrived for your visit. We follow government protocols for all aspects of visitors to our care homes. This is to ensure the safety and well-being of our colleagues and residents.

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Review from Carol P (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are extremely helpful and go over and above. Also, very friendly especially during this difficult time when we have been unable to go in.
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Review from P M (Grandson of Resident) published on 15 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Widnes Hall is welcoming and friendly to all visitors. My grandmother resides there, I know she is happy and well cared for, she is safe and well looked after. Staff inform us of any changes or concerns. I am happy with the care provided and reassured she is safe and looks healthier since being there.
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Review from L W (Daughter of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I just can't speak too highly of Widnes Hall. My mother has been a resident for the past year, and the care and kindness she receives from every member of staff is just incredible. I had cared for her myself prior to this, and was a little apprehensive of her leaving me - I shouldn't have worried. I
know she is in a safe and loving environment. She is cared for, and it really is one big loving family. I can only hope when I need care there is somewhere like Widnes Hall around.
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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Widnes Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Widnes Hall is calculated as follows: ( (239 Excellents x 5) + (58 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 306 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Widnes Hall is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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