Widnes Hall

Coronation Drive, Ditton, Widnes WA8 8BL
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9.7 74 Reviews
  • Widnes Hall, Widnes
Anchor’s Widnes Hall, in Ditton, is a purpose-built home supporting up to 68 older people to live a comfortable lifestyle, as well as providing tailored dementia care. Widnes Hall continues to welcome new residents for residential and residential dementia care.

Widnes Hall is proud to be Veteran Friendly Framework accredited. The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long-term care for those who can no longer look after themselves.

The home's care team gets to know customers and works with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Widnes Hall

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1165
  • Self-Funded Residential Dementia Care: from £1165
  • RESPITE Self-Funded Residential Care: from £1165
  • RESPITE Self-Funded Residential Dementia Care: from £1165

Colleagues at Widnes Hall will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Widnes Hall to find out the exact price for your requirements.

Contact Widnes Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Widnes Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Amanda Ashton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visitors are welcome at Widnes Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Widnes Hall Reviews (74)

9.7

Widnes Hall has a Review Score of 9.7 (9.712) out of 10, based on 28 reviews in the last 2 years.
Over all time Widnes Hall has 74 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Widnes Hall
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Total of 74, showing 41-60
Review from K B (Friend of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend lives in Widnes Hall and she is very happy living there, she loves taking part in all the activities in the home and she loves all of the staff who take very good care of her. The food looks lovely and she tells me that it is great.
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Review from P R (Son of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The message on arrival concerning testing for Covid was poor and inconsistent. Cleanliness in the rooms could be better, old decaying flowers and vases left in rooms. Absolutely no evidence of any activities for residents, just left to sit around.
Reply from Carrie Browne, District Manager at Widnes Hall
Thank you for taking the time to review Widnes Hall. When you arrived for your visit, we discussed our requirements for Lateral Flow Test testing and visits to our care home. To ensure the safety and…read more
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Review from S S (Son-in-law of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Upon arrival for our visit, it turned out that there was a miscommunication regarding the Covid tests. This can happen and is no big deal. However, two employees ended up going back and forth between us and the manageress' office to clarify what needed to be done. I was very surprised that the manageress
did not have the decency to come out herself to clarify the situation. I would consider that part of basic customer service. The lack of such does not bode well for the service the residents receive, nor is it a good way to lead by example.
Reply from Amanda Ashton, Manager at Widnes Hall
Thank you for taking the time to review Widnes Hall. We discussed current guidance on Lateral Flow Test testing for visitors to care homes when you arrived for your visit. We follow government…read more
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Review from Carol P (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are extremely helpful and go over and above. Also, very friendly especially during this difficult time when we have been unable to go in.
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Review from P M (Grandson of Resident) published on 15 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Widnes Hall is welcoming and friendly to all visitors. My grandmother resides there, I know she is happy and well cared for, she is safe and well looked after. Staff inform us of any changes or concerns. I am happy with the care provided and reassured she is safe and looks healthier since being there.
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Review from L W (Daughter of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I just can't speak too highly of Widnes Hall. My mother has been a resident for the past year, and the care and kindness she receives from every member of staff is just incredible. I had cared for her myself prior to this, and was a little apprehensive of her leaving me - I shouldn't have worried. I
know she is in a safe and loving environment. She is cared for, and it really is one big loving family. I can only hope when I need care there is somewhere like Widnes Hall around.
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Review from Lisa D (Daughter of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall Widnes Hall is a lovely homely place. Residents' rooms are a good size each with their own private toilet/shower room. The residents are well looked after. The current COVID situation is extremely difficult for everyone, staff, residents and family. Everyone is doing their best in these strange
circumstances although I know my mum is becoming increasingly worried she won't ever be able to go out of the home or that I won't be able to visit her in her room. I'd really like to be able to go into her room to help her sort things out.
Reply from Marie Parkinson, Manager at Widnes Hall
Thank you for taking the time to review Widnes Hall and your kind comments regarding our home. We are adhering to government guidance for our residents, which does not currently permit family members…read more
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Review from M M (Son of Resident) published on 14 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can't give an updated review, not been in the home due to covid19. As a family, we are upset that the garden area has not been maintained and that residents have not been in the garden when the weather allows.
Reply from Marie Parkinson, Manager at Widnes Hall
Thank you for taking the time to review Widnes Hall and we are pleased that you rate our care/support as excellent. We have recently undertaken work in our gardens to improve these.
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Review from L E (Daughter of Resident) published on 11 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During this Covid crisis, the staff have been amazing and I cannot fault them, however, I feel communication has been very poor from Anchor as a company. I feel updates, eg newsletters are vital and also, what measures will be put in place to see our family when the weather does not allow garden visits?
Also, why can't we form a bubble as I fear for my mum's physical health but her mental health too - I know people have to be safe but if another spike happens we won't see our loved ones. Please give me your feedback on this.
Reply from Marie Parkinson, Manager at Widnes Hall
Thank you for your review of Widnes Hall and will pass your kind comments on to our team. The health and wellbeing of our residents is our number one priority. As government guidelines change, we’re…read more
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Review from David M (Son of Resident) published on 24 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely committed staff, nothing is too much trouble. All residents' families are made welcome and part of a big family. All efforts are made to make residents comfortable and are treated as if they were their own family members. I can't praise them enough.
They have the patience of saints.
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Review from C H (Cousin of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, welcoming staff.    Anchor continually investing in improvements at the care home (decorating, new furniture etc). Staff and management always available to talk to.
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Review from Marshall A (Husband of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Of all the homes me and my family visited, we ticked all the boxes for Widnes Hall. For the location, the running of the home by staff. They are very friendly, helpful and they are always so caring to everyone. If I needed special care, I would not hesitate to choose this home.
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Review from Barry D (Brother-in-law of Resident) published on 16 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although my brother-in-law has a number of medical and communication difficulties, the care team allocated to him have done their utmost to manage his challenges and make his time at the Home comfortable. They have had to learn his personal language through perseverance and good humour, in order to
provide him with the best possible care. The support they provide is essential to his well being. Their role is at number one, of those that I could not do. I am full of admiration and gratitude for their contribution.
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Review from J B (Friend of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend 3 to 4 times a week at various times and have never had any problem with the way she is treated at all times.
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Review from C H (Cousin of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My cousin has been a resident in this dementia unit for 6 years and the atmosphere in the home is really good. They go to a lot of trouble to change the decorations according to the time of year and the staff know the needs of my cousin without us asking. If we ever have a question to be answered the
manager is always ready to help.
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Review from Ann T (Daughter of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Widnes Hall for 20 months now and we are very happy with the care she has received and the support we as a family have had too. We have found all the staff caring, professional and family friendly!
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Review from Lyn H (Daughter of Resident) published on 1 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
No care home is perfect. It can't be like being at home, but Widnes Hall was by far the best place we visited when we were making one of the most difficult decisions of our lives. Our Mum has dementia which is very challenging, but she is cared for with dignity and respect by lovely staff. We have
had odd issues since Mum moved in 18 months ago but the manager is approachable and treats all our concerns with an open ear and has done her best to resolve our worries. We are very happy with the care Mum has. I congratulate Widnes hall on its ongoing efforts.
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Review from J G (Daughter of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum lives in the residential part and is extremely happy in her new home.
She is at ease with all the carers and partakes in all the activities and trips. Mum seems to be well-liked and I couldn't wish for better care.
The staff are always welcoming and attentive to any requests I have and I don't
have any concerns.
Well done Widnes Hall and thank you for making Mum so welcome when she arrived and continuing to do so.
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Review from W B (Daughter of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, compassionate and dignified care. Staff well motivated. Lots of activities. Good management team. No negatives at all.
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Review from Stephen T (Son-in-law of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Reception is modern and up to date, but the communal rooms and bedrooms on the upper floor, from our experience, are looking 'tired' and in need of updating (upgrading).
Overall we have been very pleased with the care my mother in law has received from the day staff, who are caring and professional.
The only issues that have arisen have been during the night staff shifts.
Reply from Carrie Browne, District Manager at Widnes Hall
Thank you for taking the time to provide feedback on Widnes Hall and we are pleased that you are extremely likely to recommend our home. We will shortly be commencing redecorating in the home. We…read more
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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for Widnes Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.712 for Widnes Hall is calculated as follows: ( (249 Excellents x 5) + (68 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 330 Ratings = 4.712
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Widnes Hall is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 10 Nov 2025

We currently have a vacancy for care. Please contact Widnes Hall directly for further information.

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Awards / Recognitions (12)

Meet the Team (0)

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