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Barchester Glenroyd

Whitegate Drive, Blackpool, Lancashire FY3 9HF
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Barchester Glenroyd, Blackpool
Barchester Glenroyd, Blackpool
Barchester Glenroyd, Blackpool

Built on the site of the old Glenroyd Maternity Hospital, Glenroyd is located in a quiet district of central Blackpool, yet only minutes away from the beautiful Stanley Park, the seafront and the famous Blackpool Tower.

Glenroyd provides high-quality 24-hour nursing care, along with fantastic facilities and services for those living with dementia on the dedicated 'memory lane community'. The team of highly qualified and attentive staff focus on the...  

Care Provided by Barchester Glenroyd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,115N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Glenroyd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Yvonne Hand(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (2)

Parking

  • Limited parking

Barchester Glenroyd Reviews (91)

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9.7

Barchester Glenroyd has a Review Score of 9.7 (9.674) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Glenroyd has 91 reviews.

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Review from Helen F (Daughter of Resident) published on 21 July 2021 Submitted via Postal Card
Overall Experience

The staff are incredible, nothing too much trouble. They show great kindness, care and compassion both to Mum, who is a resident, and Dad who visits regularly. Mum seems very happy and settled. Thanks to everyone!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Andrew W (Husband of Resident) published on 20 July 2021 Submitted via Website
Overall Experience
My wife had worked at the home a few years ago and had always said that if she had to go into a home, then this is where she would want to go.
I cannot fault the care my wife received. The staff were lovely with my wife, and nothing was too much trouble. Any medical problems as a result of my wife's condition were identified and addressed quickly.
There were restrictions on visiting and activities because of Covid, but everyone worked to make sure that they impacted the time we could spend with her as little as possible.
The home is only a short walk from the park, and we were able to take her out in a wheelchair when the weather was nice.

No problems at all in recommending this home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Faye S (Granddaughter of Resident) published on 25 May 2021 Submitted via Website
Overall Experience

The care home was ‘okay’ before Covid but then definitely deteriorated during the pandemic. Two members of staff were lovely and always a pleasure to deal with but I had a few bad experiences with other members of staff. One in particular always made me feel like it was an inconvenience that I was calling regarding my grandma and was also very rude and showed no empathy when my Nan was having issues with her hearing aid! Overall the experience was not the best and they didn’t seem to want to get my grandma out of bed and then she just deteriorated. My Nan sadly passed away there during Covid and the whole experience was traumatic. Only one member of the family was allowed to see her at once and we weren’t allowed near her. Also the night she passed away I called Glenroyd to confirm this after speaking with my mum and the woman’s response was “yes she’s died, box are coming to collect her”. Very insensitive. I have also heard another bad experience from a friend so would not recommend.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your review, we value all feedback as this helps us to improve our service where required and we will investigate with the team points which you have raised. I will pass on your feedback to the team.

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Review from P K (Husband of Resident) published on 25 August 2020 Submitted via Postal Card
Overall Experience

Very pleased with my wife's care at Glenroyd.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your review and the positive experience of your wife's care. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S P (Stepson of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience
Home and room always clean.
Staff helpful and courteous.

Always a good visit for myself and stepdad.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your positive review and experience of the home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from T H (Friend of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience

The home is clean, and the staff are friendly. It has high standards of care, and rooms are to a high standard. I have no complaints.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your review and the positive experience of the home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from E M (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience

All the staff are very friendly and they care well for my dad.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your taking the time to review our service and we are pleased to be able to support your Father. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Jane C (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

Conclusion:- An excellent facility. So pleased I found it for my mother. A caring atmosphere, staff attentive and the activities staff are absolutely first-rate. Would definitely recommend.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Adele D (Daughter of Resident) published on 22 May 2020 Submitted via Website
Overall Experience

During my mum’s stay at Glenroyd, the staff have always been extremely friendly and helpful. The staff efforts during the Covid crisis to make sure the whole family can keep in touch with Mum via video has been very much appreciated and provided some comfort. Everyone seems to genuinely care about the residents in their care, organising VE Day parties in the garden and day to day activities to keep the boredom away. When you walk through the door for a visit, it’s like being welcomed into a friend’s home. I can’t praise the staff enough.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for taking the time to review our home, the VE celebrations were a great hit and the weather was lovely and everyone enjoyed the time in the garden. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home...  

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Review from Micha R (Daughter of Resident) published on 21 May 2020 Submitted via Website
Overall Experience
My mother is staying on The Memory Lane unit on the third floor, she suffers from double dementia and Alzheimer’s is a lovely lady in her late nineties but can be very difficult at times. The staff here are the most caring people from Carers to Admin to Chef. They are the most approachable welcoming and happy staff I have experienced. Their care of my mother physically and mentally is second to none and over the last few years, my mother has sampled five other Care Homes which do not compare with Glenroyd in any shape or form.
This is an exceptional Home with exemplary service to their residents.
I am constantly updated on my mother’s welfare and I am able to visit unannounced at any time of the day or night with always a smiling welcome.

I even take my dog with me which my mother and the other residents really enjoy. On the ground floor, there is a lounge stocked with teas coffee, fresh-baked biscuits leading to a small conservatory and garden. I am able to take mother here to relax.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Glenroyd

Thank you for your review and taking the time to share your positive experience of the home as a family. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times with a whole team approach. I will pass on your feedback to the team.

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Review from Pat V (Daughter of Resident) published on 21 May 2020 Submitted via Website
Overall Experience
The care our mother has received during her stay at Glenroyd Home has been excellent from all the carers. Nothing has been to much trouble, when she has been low or feeling out of sorts, especially at this time with the Corona-Virus.
They have worked amazingly to keep the virus at bay from the home and the residents.

Our mother has been particularly feeling out of sorts but the staff have encouraged and coaxed her along the way to feeling better with their unfaltering care and consideration. So to them all, we wish as a family to say a very big thank you, you have wonderful staff working with you. Thank you to you all.

Reply from Chelsea Boyd, Activities Coordinator at Barchester Glenroyd

Hello Pat, Thank you for your positive feedback and words of encouragement during this difficult and challenging period for everyone. We value all feedback as this helps us to improve our service where required and also boost the team who are working incredibly hard to continue to deliver high...  

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Review from E B (Granddaughter of Resident) published on 19 June 2019 Submitted via Postal Card
Overall Experience

The experience on the ground floor is fab. It's lovely downstairs. It has an amazing outside garden where the residents on the ground floor can go and have a drink and cake. Sometimes no cups no coffee and no milk. On the second floor isn't anything to look at except the car park. It would be great if someone from the second floor could bring the residents down to the garden. Large wide corridors easy wheelchair access and decorated lovely.

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Review from Warren B (Stepson of Resident) published on 11 June 2019 Submitted via Website
Overall Experience

The whole team at Glenroyd are truly outstanding in their care, commitment and compassion. My stepfather was a resident whilst receiving palliative care. His last weeks spent in the care of Glenroyds wonderful team was unbelievably good, every single team member from the management to the care team was personal, compassionate, caring, attentive, passionate and amazing. They looked after myself, my mum and the whole family visiting throughout, always on hand to answer questions, care for my dad's needs and ours. I cannot thank them enough, they made a terrible situation bearable and made a true difference to my mum's wellbeing, my step dads last days and nothing was ever too much trouble. They have restored my faith in humanity, there are good people in the world and Glenroyd has them in abundance within their special and lovely team.

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Review from Keith B (Son of Resident) published on 10 May 2019 Submitted via Postal Card
Overall Experience
The staff on the 1st floor with my mum who was 'end of life' (and before this) were very kind, sincere and considerate of her needs and my own. The care home, in general, have very pleasant staff who always are pleasant and smiling when entering the home.
Excellent care home overall.

Thank you for all the support and help at such a sad time.

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Review from Jacqueline B (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card
Overall Experience

Glenroyd in Blackpool is an excellent place where after years of caring for mum to feel assured that she is cared for and looked after. The staff and management are excellent and are both caring and professional. Keep up the excellent work.

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Review from Ian G (Son of Resident) published on 22 August 2018 Submitted via Postal Card
Overall Experience

Staff numbers has been an issue in the past.

Reply from Tracy Hough, G M at Barchester Glenroyd

It is our pleasure to support MR G. Thank you very much for your kind comments.

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Review from Jack B (Husband of Resident) published on 9 August 2018 Submitted via Postal Card
Overall Experience

This home is better than I could have expected. One hears horror stories about care homes but this exceeds all my expectations. Memory Lane staff are all first class and treat patients with respect, honesty and friendliness. So as long as these extremely high standards continue, I'd have no doubts, were I to live here myself, about the loving care offered. Thank you staff!

Reply from Tracy Hough, GM at Barchester Glenroyd

Thank you very much, Mr B, your lovely comments will be passed onto the staff.

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Review from David P (Son of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience
From the moment we walk into the Gelnroyd, we had nothing but friendship and kindness given to us.
All the staff made it feel like home for our dad.

As a family, we could rest knowing dad was so well looked after by all the staff, who became friends to us all.

Reply from Tracy Hough, GM at Barchester Glenroyd

We were honoured to care for your father and to have the pleasure of not only his but your and your brothers company. Thank you for entrusting Dad into our care. The staff loved Dad very much.

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Review from Michael P (Son of Resident) published on 16 July 2018 Submitted via Website
Overall Experience

One of the best things my brother and I did for my dad was to put him into the caring hands of the staff of Glenroyd nursing home. There understanding of his needs was excellent. The care home was a lovely place but more importantly the staff, and I mean all the staff, were lovely towards my dad. They treated him with dignity and absolutely nothing was too much trouble. All enquiries about my dad's progress were explained to us in a manner that we could understand.

I really cannot praise and thank them highly enough.

A Big Heartfelt 'Thank You' to them all.

Reply from Tracy Hough, GM at Barchester Glenroyd

It was our pleasure to care for your father and you are always welcome visitors to the Home. Thank you for your lovely comments, I will pass them to all the staff.

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Review from William L (Husband of Resident) published on 6 June 2018 Submitted via Postal Card
Overall Experience

Residents and 'family' are looked after 24 hours. Nothing is too much bother. I can go home at night with peace of mind (thanks). Made a lot of new friends.

Reply from Tracy Hough, GM at Barchester Glenroyd

It is our privilege to care for your wife and we are very happy you can trust us to care for her well. We look forward to your visits.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 October 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 17 July 2026

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

News (35) & Events (0)

News
  • 08 Apr 2025

    The residents set sail with Glenroyd Cruise Lines to celebrate Greek Independence Day! Captain Debbie warmly welcomed everyone aboard, ensuring all passports and tickets were in order for our Greek...

  • 08 Apr 2025

    Staff and residents came together to celebrate St. Patrick, the patron saint of Ireland, with a festive themed party. We delved into the history of St. Patrick’s Day, which has...

  • 08 Apr 2025

    What a fantastic World Book Day we had at Glenroyd! We were thrilled to welcome the children from West Park Kindergarten for an afternoon of storytelling and fun. Our beloved...

Upcoming Events

There are no upcoming events for Barchester Glenroyd.

Awards / Recognitions (15)

Meet the Team (12)

Yvonne Hand
Yvonne HandJob Title:General ManagerJoined: 2023

Hello, my name is Yvonne, and I am honoured to be the General Manager at Glenroyd Care Home.

My journey with Glenroyd began as an agency nurse, and I quickly became attached to the home’s warm, family-like atmosphere. After consistently returning for over a year, I officially joined as Deputy Manager in June 2023 and was thrilled to be promoted to General Manager in November 2024. The sense of community here is truly special. The sense of community here is truly special.

Previously, I worked as a Ward Sister at Southport Hospital, working on an acute frail elderly ward, an acute medical short-stay unit, and specialising in diabetes care. Caring for the elderly is my passion, and I am privileged to build meaningful relationships with our residents and their families.

As part of the management team, my priorities include ensuring the safety of our residents, providing person-centred care, and enabling them to lead fully enriched lives. We are committed to delivering the highest quality of care, ensuring that each resident feels at home and their families have peace of mind knowing their loved ones are in caring and professional hands.

I look forward to welcoming you to Glenroyd very soon!

Adele Evns
Adele EvnsJob Title:Deputy ManagerJoined: 2026

Hello, my name is Adele, and I am the Deputy Manager and Clinical Lead at Glenroyd. I have worked in healthcare for 22 years, having started at the age of 18 as a Healthcare Assistant and later as a Senior Healthcare Assistant while completing my nursing training. From a young age, I always knew I wanted to become a nurse, and it was a long-standing career goal of mine.

I qualified as a nurse in 2009. Throughout my nursing career, my main background has been in nursing homes, where I have developed a strong passion for caring for older adults. I am committed to making a positive difference to our residents' daily lives by providing safe, compassionate and person-centred care.

Outside of work, I spend my time looking after my two daughters and their pets.

Stephen Adah
Stephen AdahJob Title:Head of Nursing CommunityJoined: 2024

Hello, my name is Stephen, and I am the Head of Nursing Community at Glenroyd. I began my career as a children’s nurse in Nigeria in 2018 and worked there for three years across a variety of departments, including the wards, A&E and neonatal intensive care.

I joined Barchester in February 2023 at Edgbaston Beaumont Care Home in Birmingham as a Night Nurse, a role I held for a year before relocating to Blackpool. I enjoyed working for Barchester so much that I transferred to Glenroyd in April 2024. I initially started here as a Night Nurse and was later promoted to Head of Nursing Community as a Day Nurse. This role has given me the opportunity to further develop my skills and support the General Manager with day-to-day responsibilities.

I am passionate about supporting and maintaining our residents’ wellbeing, and I am proud to work alongside such a professional team.

Jeddahlyn Dizon
Jeddahlyn DizonJob Title:Head of Nursing Dementia CommunityJoined: 2021

Hello, my name is Jedd, and I am the Head of the Nursing Dementia Community. I qualified as a nurse in 2011 and have built my career across the Philippines, the United Arab Emirates and the UK, gaining experience in medical-surgical, renal, critical care and dementia nursing.

Since 2021, I have worked in the UK as a Registered General Nurse, supporting residents living with dementia in nursing care. I am passionate about providing safe, compassionate and person-centred care, and about supporting both residents and colleagues to achieve the best possible outcomes.

Hannah Whitaker
Hannah WhitakerJob Title:Head of Residential CommunityJoined: 2014

Hello, my name is Hannah, and I am the Head of the Residential Community here at Glenroyd. I began working at Glenroyd in September 2014 as a Carer, before progressing to a Senior Carer and then Unit Lead. In my role, I ensure that residents’ support plans and risk assessments are completed, enabling our care team to deliver safe, effective and person-centred care. I also carry out pre-admission assessments and support new residents as they move into the home, making sure both they and their families feel reassured and supported throughout the process.

One of the most rewarding parts of my job is welcoming new residents into the home and seeing them become part of the Glenroyd family. I really enjoy getting to know the residents and their families, and building those important relationships.

Away from the home, I enjoy spending time with my dog, Ted, who is a Golden Retriever. I also enjoy following my football team, Tottenham Hotspur.

Sally Moore
Sally MooreJob Title:Home AdministratorJoined: 2018

My name is Sally and I am the Home Administrator at Glenroyd. It is my role to support the General Manager by maintaining the administration, HR and financial systems within the home. I joined Barchester as the admin assistant in August 2018, I feel at home and love all that Barchester stands for! I hope that I can utilise my skills and knowledge and only add to the amazing care that goes on at home. I will be here to help families as they find the right care for their loved ones and navigate their way around fees and funding. I will always be here with a warm welcome and happy to assist with any enquiries you may have.

Debbie Charlton
Debbie CharltonJob Title:Administrator AssistantJoined: 2022

Hi, my name is Debbie, and I am the Administrator Assistant at Glenroyd. I began my journey with Barchester in 2022 as a Care Assistant. When the position of Administrator Assistant became available, I eagerly joined the admin team.

In my role, I not only manage front-of-the-house duties but also support the Home Administrator to ensure the smooth running of the home on a daily basis. I am always available to offer support to the relatives of our residents and to assist the management team. I love being part of the Glenroyd team and strongly believe in Barchester’s values and principles.

Lee Penney
Lee PenneyJob Title:Head ChefJoined: 2026

Hello, my name is Lee, and I have the privilege of being the Head Chef here at Glenroyd. I take great pride in preparing high-quality food, and there's nothing that brings me more joy than seeing our residents savour the dishes that my team and I create.

Our Hospitality team and I are wholeheartedly dedicated to providing our residents with seasonal home-cooked menus that offer a wide range of choices while prioritising nutrition and quality. We make sure to cater to specific individual dietary needs and all appetites, ensuring that everyone can look forward to exciting and satisfying meals.

The food we produce is hugely important to our residents, which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Glenroyd their home.

Julie Griffiths
Julie GriffithsJob Title:Head HousekeeperJoined: 2008

Hello, my name is Julie I have worked at Glenroyd since 2008 as a domestic in 2019, I took over as head housekeeper. I like working with the housekeeping team, and I love talking to residents and making sure their rooms are clean and tidy, also getting everyone involved where possible. I want to help residents remain as independent as possible.

I work hard to ensure that the home maintains Barchester's high standards and that they work to create a relaxed, personal atmosphere for residents, relatives and staff.

Agata Prendota
Agata PrendotaJob Title:Activities CoordinatorJoined: 2014

Hi, my name is Agata Prendota and I am the activities coordinator here at Glenroyd. I have worked at Glenroyd since 2014 and in April 2022 transferred to activities. I developed a strong relationship with many of our residents and their families. This has helped me to create a tailored activities program focused on maximizing everyone’s well-being, independence, and social engagement.

It is my goal to create a stimulating environment that enables me to provide imaginative, fun, and motivational activities that suit every interest and ability. My infectious enthusiasm and creative approach are the key to inspiring our residents and staff to get involved in activities both within the home and in the local community.

I am passionate about my role and especially the challenge of coming up with new ways to engage as many residents as possible in daily activities.

Kyle Barton
Kyle BartonJob Title:Maintenance AssistantJoined: 2022

Hello, my name is Kyle, and I am the Maintenance Assistant at Glenroyd. I have a deep passion for creating safe and comfortable environments for our residents.

At Glenroyd, the well-being of our residents is at the heart of everything we do. The maintenance team and I are dedicated to upholding the highest standards, ensuring that our home remains not only safe and workable but also aesthetically pleasing for everyone in our care.

Together, we work diligently to achieve our maintenance goals and enhance the quality of life for our residents.

Dianne George
Dianne GeorgeJob Title:HairdresserJoined: 2025

Hello, my name is Diane, and I am the home hairdresser here at Glenroyd.

I am a fully qualified local hairdresser with many years’ experience in both salon and mobile hairdressing. I understand the varied needs of individual residents and appreciate how important a visit to the salon can be in helping someone feel their best.

Whether you would like a trim, perm or blow-dry, I am available in the home salon every Thursday and very much look forward to meeting you.

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