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Barchester Glenroyd

Whitegate Drive, Blackpool, Lancashire FY3 9HF
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Barchester Glenroyd, Blackpool
Barchester Glenroyd, Blackpool
Barchester Glenroyd, Blackpool

Built on the site of the old Glenroyd Maternity Hospital, Glenroyd is located in a quiet district of central Blackpool, yet only minutes away from the beautiful Stanley Park, the seafront and the famous Blackpool Tower.

Glenroyd provides high-quality 24-hour nursing care, along with fantastic facilities and services for those living with dementia on the dedicated 'memory lane community'. The team of highly qualified and attentive staff focus on the...  

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Care Provided by Barchester Glenroyd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,115N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Glenroyd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Yvonne Hand (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (2)

Parking

  • Limited parking

Barchester Glenroyd Reviews (94)

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9.7

Barchester Glenroyd has a Review Score of 9.7 (9.710) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Glenroyd has 94 reviews.

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Review from D M (Daughter of Resident) published on 31 July 2024 Submitted via Website
Overall Experience
It was a very difficult decision for my dad to go into a home permanently but I'm glad we chose Barchester Glenroyd. Dad had a bit of an unsettled start but the staff all got to know him, always had time to chat to him and have a laugh (Dad has vascular dementia but still has his sense of humour!) The staff and some of the residents and their families have become like our extended family. Dad has now settled well and enjoys the food, the entertainment (there's always something going on to keep the residents engaged) and he receives amazing care.

The whole Glenroyd team work very hard and everyone is really friendly. An amazing team! Thank you all for your continued care and support.

Reply from Yvonne Hand, Acting General Manager at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Deanna D (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card
Overall Experience

A beautiful, modern, well-run home. Lovely, attentive staff, clean and tidy. Very impressed with the EMI section where Mum is residing in her own room.

Reply from Agata Prendota, Activities Coordinator at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Wendy M (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

My experiences of the wonderful carers on the tip floor are second to none. Every carer is so very caring, kind and considerate towards my mum. She is in excellent hands.

Reply from Agata Prendota, Activities Coordinator at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Maureen B (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience
On admittance, staff were welcoming and care was excellent for my dad. It continues today.
Home was clean and very comfortable in its surroundings and made a first good impression.
Food is lovely with plenty of variety.
Carers do an amazing job but are very undervalued by government.

Overall experience was very good.

Reply from Agata Prendota, Activities Coordinator at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from V G (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience
My mother came to Glenroyd Care Home. Within 3 hours she was medically checked, diagnosed with a wedge fracture, constipation and thrush of the throat and mouth.

The care that the staff showed was second to none. I cannot thank the care staff especially one nurse in particular, the deputy manager and the manager.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Michael W (Son of Resident) published on 1 March 2024 Submitted via Website
Overall Experience

The staff at Glenroyd always fill me with confidence that my mother is being well cared for. The food is varied and of good quality. Three courses for lunch and evening meals and a choice of full cooked breakfast, cereal, toast or all three for breakfast. The cleaners are very thorough, working hard to ensure the home is always very clean. The entertainment team are excellent and provide the residents with lots of interesting activities. A small sample of the many activities for December included a trip to a garden centre, an Xmas quiz for residents and relatives (hilarious), children visiting to sing to residents and Santa visiting every resident on Xmas day and giving them gifts. My mother is very happy in Glenroyd, for which I am very grateful.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Maria C (Granddaughter of Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience

At Glenroyd Nursing Home, Blackpool, the care my nan has received has been outstanding. The staff have been trained to such a high standard - very caring, considerate, thoughtful and kind. All the staff are like a family whilst being very professional. My nan has been with the Glenroyd for over two years now, and I wouldn't wish her to be anywhere else. My nan is my boss, my best friend, and I love her so much. Thank you so much to you all.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Hugh B (Son of Resident) published on 5 February 2024 Submitted via Website
Overall Experience

Right from the General Manager, Nursing Staff, Admin, Activities Co-Ord (that certainly brightened up the Festive time for our mother), and The Gentle Giant - Chef in the Kitchen. Everyone made us all feel comfortable even offering us meals when attending to our mother, they all made us feel that we were all part of the Big Family. The whole staff have shown compassion, sensitivity and understanding during our family’s difficult times. Noting these special words, we are not just here for your mother we are also here for you as a family. This approach has certainly helped our family through these difficult and emotional stresses, making them more manageable. 'This creates a real family atmosphere.' 'Thank you'.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Julie S (Daughter of Resident) published on 10 January 2024 Submitted via Website
Overall Experience

Just wanted to thank each and every one of the staff and carers at Barchester Glenroyd for a December to remember! I honestly can't believe the care and dedication that everyone at Glenroyd has shown to our family! It's not just been about our family. We have shared lots of lovely times with other residents and their families and had the pleasure of getting to know them and all about their Glenroyd journey. We were overjoyed at the Christmas video made by the activities coordinator! What a talent she has! So motivated and full of passion for her job! She is truly inspirational! And a credit the team. It's hard to see your loved ones lose the life they used to have and the hard work they did to bring up their own families and to make Christmas a special time. Seeing them all together at Glenroyd brings comfort in the knowledge that they still have people who care for them and give them a life they deserve. The team at Glenroyd are truly amazing and I'm so very grateful to each and everyone of the staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C M (Daughter of Resident) published on 16 October 2023 Submitted via Website
Overall Experience
My dad has been a resident for the past 12 months. Going into residential care was his worst nightmare but sadly as his condition deteriorated he had no choice but to receive permanent support. The staff at the Glenroyd have been amazing. Their friendly, supportive, sensitive approach and understanding has helped to make a difficult transition into a more manageable situation. Dad is much more relaxed and his quality of life is greatly improved.

One of the many outstanding features at the Glenroyd is that all members of staff, irrelevant of their role, know the residents and chat to them. It creates a real family atmosphere.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Allana L (Granddaughter of Resident) published on 12 July 2023 Submitted via Website
Overall Experience

Amazing care given to my beautiful grandma. Nothing was too much trouble for anyone on the team. They made us all welcome and cared for her and ourselves when the time came to say our goodbyes. They really are angels sent from above. Words will never be able to fully express how thankful as a family we are for all their support.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Suzanne M (Daughter of Resident) published on 10 July 2023 Submitted via Website
Overall Experience

Just want to say such a huge thank you to all the staff that helped and looked after my mum. There are too many to name but she loved you all and was grateful for all you did for her. She was extremely happy here and was made so comfortable and made to feel that this was her own home. Again I cannot thank the staff enough for all the love and care they gave me and my family. They all went over and beyond for us. Nothing was too much trouble for them. They helped us through a very tough time especially yesterday when my beautiful mum died. Words will never be enough to thank you. You truly are 'angels'. Thank you once again from myself and my family. With our love and thanks.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Sorry for your loss, condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from L R (Daughter of Resident) published on 10 June 2023 Submitted via Website
Overall Experience
My mum moved into this care home in March 2023 with early signs of dementia, confusion, depression and no longer able to live independently.

Mum is now content, well cared for and safe. The staff are caring, pleasant and have encouraged Mum to mix with other residents which have improved her quality of life and provided relief for her family.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Julie R (Daughter of Resident) published on 14 May 2023 Submitted via Website
Overall Experience
My Mum stayed at Glenroyd Care Home for a week's respite to give myself and my husband a little break.
Mum has Alzheimer's/Dementia. She was very well cared for and seemed very happy. Family visitors kept me informed as they visited daily, also I was able to video call her.
Staff are very friendly and always getting residents involved with various activities. Mum even had all her nails painted pink. She was over the moon.

Can't fault a thing. Spotless lovely rooms. I highly recommend Barchester Glenroyd and will definitely book Mum in again for our next little break. 5 Stars.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Shelagh H (Daughter of Resident) published on 8 May 2023 Submitted via Website
Overall Experience
Since my mum moved into Barchester Glenroyd we have been impressed with the level of care given. Mum feels valued and really enjoys the pamper sessions very much.

The staff are professional and caring in their manner and always have time to listen.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
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Treated with Dignity
Food & Drink
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Review from Glenys R (Resident / Service User) published on 19 April 2023 Submitted via Website
Overall Experience

I have been a resident at Glenroyd since the summer time last year, I live on the memory lane unit. I’ve been very happy here, I love my room, I love all the ladies that work here and of course the gents. A few members of staff, in particular, have been really supportive, especially the regular male night carer. If I could name individuals I would love to mention them all. I feel really safe here at Glenroyd, I feel all the staff are approachable and always have a smile on their faces. Although I’m not into a lot of activities I do get invited and informed about all the activities going on within the home. I have a beautiful garden view and overall I couldn’t be more happier with my little room here at Glenroyd. Although I’m not a big eater I really enjoy the meals here at Glenroyd. Overall I feel like Glenroyd is one big family and I’ve always felt at home here.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
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Treated with Dignity
Food & Drink
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Review from Dianne H (Daughter of Resident) published on 29 March 2023 Submitted via Website
Overall Experience
My mum has been in Glenroyd since October and we are very happy with the care she has received. The staff are patient and kind and very professional.

Staff are also very supportive of the family of residents, always asking how we are and giving us reassurance. We would recommend Glenroyd to anybody looking for exceptional dementia care for their relative.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Andrea S (Daughter of Resident) published on 29 March 2023 Submitted via Website
Overall Experience

My mum has been a resident at the Glenroyd for almost two years, she came from her own home via hospital during the pandemic. The transition was not an easy one due to the restrictions at the time. The staff at the Glenroyd have always been caring and kind to both my mother and my family. They always have a smile and time to chat with both residents and visitors, under what sometimes must be difficult and stressful situations. As soon as restrictions were ended, the activities team got to work. There is always an activity going on and although my mum can’t always join in she is always included. Her weekly visit to the hairdresser is a highlight for her. The rooms are spacious and light and always clean and tidy. My mothers changing needs have always been observed and assessed and actions are taken when required, all with full consultation with myself and my sister. It’s such a comfort to know that my mother is safe and well cared for at the Glenroyd.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from Sandra C (Friend of Resident) published on 17 March 2023 Submitted via Website
Overall Experience
My dearest and oldest friend has been a resident at Barchester Glenroyd for a while now and since she’s been there I have seen such a big change in her. She is finally getting the care that she needs. She is on the memory lane unit after being on the nursing floor and I cannot thank the staff any more than I already do. The care they provide is five stars!

Everyone goes above and beyond. Her room is always spotless and the unit is always clean and tidy, which is down to the domestic team. The wide range of activities that are available daily for the residents are brilliant and keep the residents stimulated and motivated which is what they need. There is always a celebration at Glenroyd and the activity team always make sure that everyone is welcome to whatever the celebration may be. The chef and kitchen team do a great job with the cafe area and always have the most delicious cakes on offer! I cannot thank Glenroyd enough, knowing that my beloved friend is safe and looked after makes me feel happy!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon F (Son of Resident) published on 6 March 2023 Submitted via Website
Overall Experience
My mum has been resident in Memory Lane (Dementia Care wing) for 2 years now and is well supported. I live a long way away but speak to my mum twice a week (visiting occasionally) and have a lovely conversation with her. Understanding she's been removed from her home environment and living in shared accommodation with complete strangers I am pleasantly surprised how well she's doing - always positive and talking away. The team I am in contact with at the home are lovely and caring and I commend them for the compassion and energy they give to their residents.

Whilst there will always be times you are worried and don't think something is quite right, the staff are ready to listen and advise. Given the daily challenges they must come across I would recommend this care facility wholeheartedly.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Glenroyd

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 October 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 30 Jul 2026

    What a fantastic day we have had at Glenroyd for our much-anticipated Summer Fair. The residents enjoyed celebrating this special time of year outdoors, surrounded by staff, family, friends and...

  • 30 Jul 2026

    The residents came together to watch England face DR Congo in the knockout stages of the 2026 World Cup on the big screen. Our residents enjoyed hot dogs and a...

  • 30 Jul 2026

    What a wonderful time we had for much anticipated summer musical show, ‘No Business-Like Show Business!’ Our residents enjoyed a fantastic time in the garden as we welcomed back The...

Upcoming Events

There are no upcoming events for Barchester Glenroyd.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Glenroyd.

Meet the Team (14)

Yvonne Hand
Yvonne HandJob Title General ManagerJoined 2023

Hello, my name is Yvonne, and I am honoured to be the General Manager at Glenroyd Care Home.

My journey with Glenroyd began as an agency nurse, and I quickly became attached to the home’s warm, family-like atmosphere. After consistently returning for over a year, I officially joined as Deputy Manager in June 2023 and was thrilled to be promoted to General Manager in November 2024. The sense of community here is truly special. The sense of community here is truly special.

Previously, I worked as a Ward Sister at Southport Hospital, working on an acute frail elderly ward, an acute medical short-stay unit, and specialising in diabetes care. Caring for the elderly is my passion, and I am privileged to build meaningful relationships with our residents and their families.

As part of the management team, my priorities include ensuring the safety of our residents, providing person-centred care, and enabling them to lead fully enriched lives. We are committed to delivering the highest quality of care, ensuring that each resident feels at home and their families have peace of mind knowing their loved ones are in caring and professional hands.

I look forward to welcoming you to Glenroyd very soon!

Adele Evns
Adele EvnsJob Title Deputy ManagerJoined 2026

Hello, my name is Adele, and I am the Deputy Manager and Clinical Lead at Glenroyd. I have worked in healthcare for 22 years, having started at the age of 18 as a Healthcare Assistant and later as a Senior Healthcare Assistant while completing my nursing training. From a young age, I always knew I wanted to become a nurse, and it was a long-standing career goal of mine.

I qualified as a nurse in 2009. Throughout my nursing career, my main background has been in nursing homes, where I have developed a strong passion for caring for older adults. I am committed to making a positive difference to our residents' daily lives by providing safe, compassionate and person-centred care.

Outside of work, I spend my time looking after my two daughters and their pets.

Stephen Adah
Stephen AdahJob Title Head of Nursing CommunityJoined 2024

Hello, my name is Stephen, and I am the Head of Nursing Community at Glenroyd. I began my career as a children’s nurse in Nigeria in 2018 and worked there for three years across a variety of departments, including the wards, A&E and neonatal intensive care.

I joined Barchester in February 2023 at Edgbaston Beaumont Care Home in Birmingham as a Night Nurse, a role I held for a year before relocating to Blackpool. I enjoyed working for Barchester so much that I transferred to Glenroyd in April 2024. I initially started here as a Night Nurse and was later promoted to Head of Nursing Community as a Day Nurse. This role has given me the opportunity to further develop my skills and support the General Manager with day-to-day responsibilities.

I am passionate about supporting and maintaining our residents’ wellbeing, and I am proud to work alongside such a professional team.

Jeddahlyn Dizon
Jeddahlyn DizonJob Title Head of Nursing Dementia CommunityJoined 2021

Hello, my name is Jedd, and I am the Head of the Nursing Dementia Community. I qualified as a nurse in 2011 and have built my career across the Philippines, the United Arab Emirates and the UK, gaining experience in medical-surgical, renal, critical care and dementia nursing.

Since 2021, I have worked in the UK as a Registered General Nurse, supporting residents living with dementia in nursing care. I am passionate about providing safe, compassionate and person-centred care, and about supporting both residents and colleagues to achieve the best possible outcomes.

Angie Smith
Angie SmithJob Title NurseJoined 2018

Hello, my name is Angie, and I am a Registered Nurse here at Glenroyd. I was born and raised in the Philippines, where I completed my Bachelor of Science in Nursing, a four-year degree, graduating in 1990. Shortly after graduating, I began my nursing career at Cotabato Regional Medical Centre in Cotabato City, where I was proud to serve as a Registered Nurse for 10 years.

Seeking new opportunities and professional growth, I moved to Belfast, Northern Ireland, and began working in a nursing home. I then relocated to England, where I continued my nursing journey, gaining valuable experience in various nursing homes and providing compassionate, person-centred care to older adults.

Throughout my career, I have remained dedicated to delivering high-quality nursing care with kindness, professionalism and respect. Outside of work, I enjoy singing, dancing and socialising, as I believe building meaningful relationships brings joy and enriches life. Above all, I cherish spending time with my family, who are my greatest source of love, strength and inspiration.

Hannah Whitaker
Hannah WhitakerJob Title Head of Residential CommunityJoined 2014

Hello, my name is Hannah, and I am the Head of the Residential Community here at Glenroyd. I began working at Glenroyd in September 2014 as a Carer, before progressing to a Senior Carer and then Unit Lead. In my role, I ensure that residents’ support plans and risk assessments are completed, enabling our care team to deliver safe, effective and person-centred care. I also carry out pre-admission assessments and support new residents as they move into the home, making sure both they and their families feel reassured and supported throughout the process.

One of the most rewarding parts of my job is welcoming new residents into the home and seeing them become part of the Glenroyd family. I really enjoy getting to know the residents and their families, and building those important relationships.

Away from the home, I enjoy spending time with my dog, Ted, who is a Golden Retriever. I also enjoy following my football team, Tottenham Hotspur.

Sally Moore
Sally MooreJob Title Home AdministratorJoined 2018

My name is Sally and I am the Home Administrator at Glenroyd. It is my role to support the General Manager by maintaining the administration, HR and financial systems within the home. I joined Barchester as the admin assistant in August 2018, I feel at home and love all that Barchester stands for! I hope that I can utilise my skills and knowledge and only add to the amazing care that goes on at home. I will be here to help families as they find the right care for their loved ones and navigate their way around fees and funding. I will always be here with a warm welcome and happy to assist with any enquiries you may have.

Debbie Charlton
Debbie CharltonJob Title Administrator AssistantJoined 2022

Hi, my name is Debbie, and I am the Administrator Assistant at Glenroyd. I began my journey with Barchester in 2022 as a Care Assistant. When the position of Administrator Assistant became available, I eagerly joined the admin team.

In my role, I not only manage front-of-the-house duties but also support the Home Administrator to ensure the smooth running of the home on a daily basis. I am always available to offer support to the relatives of our residents and to assist the management team. I love being part of the Glenroyd team and strongly believe in Barchester’s values and principles.

Lee Penney
Lee PenneyJob Title Head ChefJoined 2026

Hello, my name is Lee, and I have the privilege of being the Head Chef here at Glenroyd. I take great pride in preparing high-quality food, and there's nothing that brings me more joy than seeing our residents savour the dishes that my team and I create.

Our Hospitality team and I are wholeheartedly dedicated to providing our residents with seasonal home-cooked menus that offer a wide range of choices while prioritising nutrition and quality. We make sure to cater to specific individual dietary needs and all appetites, ensuring that everyone can look forward to exciting and satisfying meals.

The food we produce is hugely important to our residents, which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Glenroyd their home.

Julie Griffiths
Julie GriffithsJob Title Head HousekeeperJoined 2008

Hello, my name is Julie I have worked at Glenroyd since 2008 as a domestic in 2019, I took over as head housekeeper. I like working with the housekeeping team, and I love talking to residents and making sure their rooms are clean and tidy, also getting everyone involved where possible. I want to help residents remain as independent as possible.

I work hard to ensure that the home maintains Barchester's high standards and that they work to create a relaxed, personal atmosphere for residents, relatives and staff.

Agata Prendota
Agata PrendotaJob Title Activities CoordinatorJoined 2014

Hi, my name is Agata Prendota and I am the activities coordinator here at Glenroyd. I have worked at Glenroyd since 2014 and in April 2022 transferred to activities. I developed a strong relationship with many of our residents and their families. This has helped me to create a tailored activities program focused on maximizing everyone’s well-being, independence, and social engagement.

It is my goal to create a stimulating environment that enables me to provide imaginative, fun, and motivational activities that suit every interest and ability. My infectious enthusiasm and creative approach are the key to inspiring our residents and staff to get involved in activities both within the home and in the local community.

I am passionate about my role and especially the challenge of coming up with new ways to engage as many residents as possible in daily activities.

Lex Robinson
Lex Robinson Job Title Head of MaintenanceJoined 2026

Hello, my name is Lex, and I joined the Glenroyd team in 2026. With a background in the care industry, I have a deep passion for creating safe and comfortable environments for our residents.

At Glenroyd, the well-being of our residents is at the heart of everything we do. The maintenance team and I are dedicated to upholding the highest standards, ensuring that our home remains not only safe and workable but also aesthetically pleasing for everyone in our care.

Together, we work diligently to achieve our maintenance goals and enhance the quality of life for our residents. I look forward to continuing this important work and making a positive impact in our community.

Kyle Barton
Kyle BartonJob Title Maintenance AssistantJoined 2022

Hello, my name is Kyle, and I am the Maintenance Assistant at Glenroyd. I have a deep passion for creating safe and comfortable environments for our residents.

At Glenroyd, the well-being of our residents is at the heart of everything we do. The maintenance team and I are dedicated to upholding the highest standards, ensuring that our home remains not only safe and workable but also aesthetically pleasing for everyone in our care.

Together, we work diligently to achieve our maintenance goals and enhance the quality of life for our residents.

Dianne George
Dianne GeorgeJob Title HairdresserJoined 2025

Hello, my name is Diane, and I am the home hairdresser here at Glenroyd.

I am a fully qualified local hairdresser with many years’ experience in both salon and mobile hairdressing. I understand the varied needs of individual residents and appreciate how important a visit to the salon can be in helping someone feel their best.

Whether you would like a trim, perm or blow-dry, I am available in the home salon every Thursday and very much look forward to meeting you.

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