The Grove Care Home

Thurnscoe Bridge Lane, Thurnscoe, Rotherham S63 0SN

The Grove Care Centre is a 28-bedded home offering a combination of single rooms and double rooms, 26 of which have en-suite facilities.

Originally built in 1924, The Grove is surrounded by an acre of beautiful, mature gardens at the heart of the village of Thurnscoe near Barnsley.

The Grove has been extensively upgraded and refurbished to modernise the facilities and to provide specific specialist care for residents with dementia. The re-decoration and new furniture provides cosy and comfortable surroundings and new, state-of-the-art equipment assures the health and safety of residents with limited mobility.

Residents enjoy a range of social activities, and The Grove regularly welcome singers, musicians and other entertainers to the home. For those who prefer peace and quiet, and for residents to pursue their own hobbies, there are dedicated areas for relaxation.

The home has a dedicated team of staff with a wealth of experience within this sector. Some staff at the Grove Care Home has over 20 years of service and the staff are passionate about respect and dignity for each resident in the home.

The Grove has been highlighted in the Barnsley Employers forum for the way End of Life Care is delivered, and although the home does not have a designated End of Life Champion, every staff member in the home is an End of Life Champion and all residents will feel the love and respect.

The Grove Care Home has a new computerised care plan system called Person Centred Software where staff evidence care interactions and care planning as it happens.

All catering is locally sourced and freshly home cooked, with a varied menu catering for all dietary requirements. These menus/meals are discussed with the residents of The Grove and they are health and well balanced.

The unit upstairs has been changed to suit the needs of the residents.

Group: St Philips Care Group

Person in charge: Elsa Booysen (Manager)

Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Anorexia/Bulimia/Self Harming • Cancer Care • Challenging Behaviour • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Afrikaans, Polish

Single Rooms: 28

Rooms with ensuite WC: 26

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Grove Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for The Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for The Grove Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.843 for The Grove Care Home is calculated as follows: ( (155 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 178 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Grove Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 11 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 The Grove Care Home has a Review Score of 9.8 (9.843) from 15 Reviews


Average Ratings

  • Excellent
    14
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Grove Care Home?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Grove Care Home

  • Daughter of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    2
  • Nephew of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

Gave my aunt extremely good care. Not the best it terms of bricks and mortar but it’s the staff that count and they were very caring.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

Great home with staff who care.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

Good home. I feel at ease knowing my mum is well cared for.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father has been in The Grove for over 2 years they look after him so well and I never worry about him. My mother is there at the moment for respite and is very happy. So much so she wants to stay. The carers are so lovely and the food is always cooked to perfection. I know my parents are safe and well cared for. Thank you The Grove.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Very caring staff and helpful management. My mother has been at The Grove for six months and has severe dementia. During this time, myself and my family have always found the staff very friendly and the management are very informative. I am confident that my mum receives excellent care and have no hesitation in recommending The Grove to people looking for a good care home.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

As a family, we thank all the staff at this amazing care home. My brother-in-law passed away in The Grove Care Home this week. We couldn't have wished for better care for him. He and ourselves were treated with the utmost respect and professionalism. The kindness shown to us all was lovely, especially to his elderly wife. Nothing was too much trouble. Everyone had a comforting smile and a kind word, (as well as a lovely cup of tea). We were made to feel welcome at all times and kept informed of any changes. You can see how hard everyone works and it shows in the deliverance of care. Thank you from the Cooke family.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

A comfortable relaxed environment with first class staff.
As a family, we cannot thank everyone at The Grove enough for the care and attention my Grandmother received.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

Everything is in order. No complaints. Highly satisfied.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

My auntie was on end of life care after developing tumours which were very sudden. After visiting a number of times and finally in her final hours on this earth, I would just like to commend all the staff for the kindness and dignity shown. They made it a bit easier and went beyond what was expected. Thank you so so much.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

My brother has been a resident here for 2 years and I have nothing but praise and respect for all the staff and management. Nothing is too much trouble for them. Nice light and homely. I've booked my place here, what more recommended.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mum had been a resident at The Grove since last September and I would just like to say how much she enjoyed it there.
She was kept clean and well-fed.
She always said that the meals were lovely couldn't ask for better.
She had clean clothes on everyday.
The staff were always kind and pleasant.
When I visited every day they always opened the door to me with a warm welcome and a smile.
Nothing was too much trouble for them.
When mum took ill in May they were very concerned, sent for the doctor when he was needed.
They couldn't do enough for her or me while I stayed with her.
The staff really did look after her in her final days.
My brother and I cannot thank the staff enough for their kindness and thoughtfulness.
Thank you.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have been highly delighted with the care my mother has received during her six-year stay at The Grove Care Home. The Grove is well managed and all staff treat the residents with care and dignity. The food is nourishing and varied as well as attractively served. I trust this care home absolutely to offer the best care to my mother. They keep me informed of any issues.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Everyone is very caring and couldn't be looked after any better. Wonderful management and staff.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

Tried several similar homes in the area, this is by far the best.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

Elsa Booysen, Manager at The Grove Care Home responded to this review on 26 Aug 2016:

Thank you Peter

My granddad has been in this care home now for approximately four years. The staff are friendly and brilliant with all the residents and the standard of care is excellent. They are all very caring and bring visitors cups of tea. My granddad clearly loves all the staff and they go out of their way to make his life as comfortable as possible. As his health has deteriorated they have become even more considerate to the needs of us, his family, I wouldn't hesitate to recommend this care home to anyone.

How likely would you be to recommend The Grove Care Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

2 Bed Vacancies

posted 19 Apr 2018

Two rooms in our lovely home, One downstairs and One bedroom upstairs

Awards / Recognitions

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Care Home Idol 2016

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