The Grove Care Home

My nanan has been at The Grove for 4 months after issues at the previous home she had respite in due to poor mobility. She lived alone for the last 10 years and was adamant she didn’t want to go in any home. Now she is a permanent resident at The Grove of her own choice as she didn’t want to go back home which speaks for itself. The staff deliver excellent care and treat my nanan as if they’re her family and is treated with dignity and respect at all times. She also struggles with her sight but staff make any reasonable adjustments to ensure she can partake in activities to join in with other residents. I wouldn’t want her to be anywhere else.

Mom has been at The Grove Care Home for five months. She is very happy and settled there as she suffers from Alzheimer's/dementia and can get very confused but all staff are very friendly/understanding and help to reassure her. She loves the staff and feels safe at The Grove, she keeps telling me how she enjoys the meals. Nothing is too much trouble when she asks for anything. Can't thank the staff enough.

We have had a good experience with The Grove Care Home. All the staff are caring, friendly and welcoming. The food is good. The rooms are kept clean and fresh. It's a nice home.

Rooms are always clean and tidy.

Beautiful home, extremely warm and welcoming. Very attentive and friendly staff. Everyone (from cooks, handyperson to person in charge) goes out of their way to welcome visitors and it is obvious the residents are very well cared for. I am so happy to have found somewhere so safe and perfect for my mum.

My nan moved into the home last year after living independently with dementia for a few years. She finally became too frail and confused to live alone. The staff work hard to provide her with everything she needs, talk to her with respect and understanding. It's such a huge relief that Nans is now settled in The Grove Care Home.

I can’t compliment the staff at The Grove Care Home enough in the way they look after my dad. He’s been there nearly two years now and it’s now his new home. When he first was admitted his health was deteriorating and we had grave concerns for his well-being. Thanks to the support and care he received he is now better than we ever thought he would be. The staff treat him with respect and dignity and really do go the extra mile to make sure he feels at home. Thank you to all the staff for looking after him.

Thank you to all the staff for the care given to our late father, although he had only been a resident there for a short while, he settled in well, and truly enjoyed the company of the other residents and the staff. The staff were always on hand to help him in any way, The Grove Care Home made our father's last few weeks of his life happy, many thanks to you all.

I would like to thank one particular member of staff at The Grove Care Home as I think she goes the extra mile in care of my mum and other residents. No matter how much her work load is she still offers 110% well done keep up the execpenal work.

A very good care home. Really happy with how they look after and help my grandparents. Myself and my mum come often and see the staff in action. The food is really good, and my grandparents love the food that is served.

My mum has lived at the grove care home for four years. Nothing is too much for the staff, always on hand to answer any questions - warm and friendly, absolutely fantastic care. My mum would not be here today if it wasn't for the wonderful staff who care for her on a daily basis. I would recommend The Grove Care Home to anyone.

The activities are also great. My nannan isn't a people person and doesn't like to join in activities. But surprisingly, she did.

One member of staff really needs to learn how to speak to family members of patients in her care. We made her aware of Mum's PICC line not being changed and was three days overdue to be told it got changed and to stop moaning without her checking first. Then we asked for the district nurse's details to be spoken to like dirt! Very lucky our mum is end-of-life otherwise I wouldn't have been so nice!

Thank you all very much for looking after our mum. We really appreciate everything you have done for her. Although she was reluctant to go into a care home, she was actually very happy once she got there and we were very happy for Mum to be living at The Grove as they were all very helpful, caring and kind to Mum and to us.

My dad was a resident in The Grove from March 2019 until he passed away there in July 2020. Throughout his stay, we were never less than completely impressed with the care he received. All the staff were totally professional and committed to the cause. They also lifted spirits with their humour and kindness. At the end, we were able to spend time with my dad, which meant a lot to us. He was able to die peacefully and with dignity. I would have no hesitation in recommending The Grove.

My aunt was admitted to The Grove as she needed end of life care. She was only there three days when she died. She and my family were treated with the utmost respect, nothing was too much trouble to the staff. The home was immaculately clean, as were the residents and even though she wasn't in your care for very long, my aunt was over the moon with the home and the love and devotion given to her and us was evident for all to see. Thank you from the bottom of our hearts.

I would definitely recommend The Grove and once again a big thank you to all the staff.

(Care from 01/07/2016 - 19/07/2019 )

Parent has only been a resident since September/October 2018 lovely care home, staff are very friendly and good with residents. Good food, attended a Halloween Party, Christmas party and Christmas Eve, residents really enjoyed themselves. Summer outdoor activities the home is very clean and resident clothes are washed to a very good standard. This is an excellent care home.

Once again I have nothing but praise for the quality of care, attention and most importantly for me the affection my mother receives.

The home is excellently led and managed and the staff are fab!