Riverside Residential Care Home

Camborne Way, Monk Bretton, Barnsley S71 2NR
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9.8 90 Reviews
  • Riverside Residential Care Home, Barnsley
Riverside residential home in Barnsley, South Yorkshire, specialises in the care of elderly residents with a wide range of needs, including dementia support.

The home has rooms decorated to high standards, with modern furnishings and fittings.

A number of spacious communal areas provide a focal point for residents to spend time. It is here that they participate in activities and visiting entertainment.

An activity coordinator prepares a programme of events that changes daily, appealing to individual interests and hobbies, with an aim to provide as varied and engaging a lifestyle as possible.

The home regularly exchanges with local community groups, such as visits from the nearby school. There are landscaped gardens, which are pleasant and secure for short walks and fresh air.

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Care Provided

Type of Service

    Residential Home
  • For a maximum of 50 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sue Pickersgill (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (50)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Riverside Residential Care Home Reviews (90)

Total of 90, showing 81-90
9.8

Riverside Residential Care Home has a Review Score of 9.8 (9.818) out of 10, based on 27 reviews in the last 2 years. Over all time Riverside Residential Care Home has 90 reviews.

Overall Experience

  • 73
  • 16
  • 0
  • 0
  • 1

Date Published

90
13
19
27
63

Review from Pamela J (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Riverside Residential, staff are very helpful and made my father feel very welcome, he has settled in very well. They have lovely meals, plenty of drinks. Staff keep me informed of his daily progress. I rest easy knowing he is well cared for. Thank you Riverside staff.

Reply from Sue Pickersgill, Home Manager at Riverside Residential Care Home

Many thanks for taking the time to leave a review for Riverside, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our staff to be helpful and have made your father feel very welcome. It is also pleasing to hear that you can rest easy, knowing that he is well cared for.
Kind regards. Sue Pickersgill, Home Manager.

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Review from Frank C (Husband of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but praise and gratitude for the way each and every one of the staff involved who look after my wife.
Thank you to all for the care and attention she receives.

Reply from Sue Pickersgill, Home Manager at Riverside Residential Care Home

Many thanks for taking the time to leave a review for Riverside Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find that you wife is treated with the utmost care and attention at all times.
Kind regards, Home Manager

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Review from Maureen B (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the short period of time, my mum has been in Riverside, everything is good. Staff are always available to talk about my mum, answer any questions we have. The home is clean and the food is very good.

Reply from Sue Pickersgill, Home Manager at Riverside Residential Care Home

Many thanks for taking the time to leave a review for Riverside Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our staff are always on hand to answer questions and provide updates about your mum.

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Review from Tom R (Son of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always greeted with a smile and supplied refreshments and nice meals. Carers are in general, very attentive and concerned.
Senior carers will listen about care and medication. Her accommodation is very homely and livable. These facilities are excellent with concerned and able management. Well
done. A small concern is mum may need her pad changing more and a constant supply of liquid.
I thank all the staff. Thank you.

Reply from Susan Pickersgill, Care Home Manager at Riverside Residential Care Home

Thank you for this fantastic review. Our team work tirelessly to ensure that they provide the best possible care that they can, as well as making our resident's families feel as comfortable as possible, so it is wonderful to hear all of this reflected in your kind words. If you have any further feedback regarding your mother's care, please feel free to come and have a chat whenever you are next in the home. My door is always open.


Kind Regards,
Care Home Manager

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Review from G S (Friend of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and helpful. My friend received all the help and consideration she needed. I visited regularly and always found the home to be first class. No complaints whatsoever.

Reply from Susan Pickersgill, Care Home Manager at Riverside Residential Care Home

Thank you for your wonderful review of our home. Our staff are extremely dedicated and caring, striving to provide the best care possible for all of our residents, so it is wonderful to see that reflected in your kind words.


Kind Regards,
Care Home Manager

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Review from R S (Grandson of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was impressed with the friendly nature of the care home, my grandmother was very happy and comfortable in her surroundings.
My grandmother has only been a resident for a few weeks so I have very little history to report.

Reply from Susan Pickersgill, Care Home Manager at Riverside Residential Care Home

Many thanks for taking the time to review our home. I'm glad to hear that your grandmother is happy and comfortable and that the home is friendly. Kind regards, Care Home Manager.

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Review from V S (Granddaughter of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was very happy and comfortable, the staff were very engaging and happy to assist. The room was warm, cosy and felt very homely. The building was large and open, however, I didn't have time to view it.

Reply from Susan Pickersgill, Care Home Manager at Riverside Residential Care Home

Many thanks for leaving such a lovely review of our home. I’m glad that your grandmother is happy and comfortable and that the staff are happy to help.


Kind Regards,
Susan Pickersgill,
Care Home Manager

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Review from J M (Son of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here seven years and I have not encountered any problems.

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Review from Phyllis R (Wife of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into respite care with a view to permanent care. I found the staff extremely friendly and helpful towards myself and my husband who is suffering from Alzheimer's disease. He has a nice room and there is plenty of outdoor space for us to access which is beneficial to him as in his younger
days he loved the garden. The staff are very patient and caring towards the residents and said residents are always clean and tidy.

Reply from Tracey Wilson, Head of Regional Operations at Riverside Residential Care Home

Thank you for taking the time to write a positive review for Riverside, all comments are greatly appreciated and I will certainly pass them on to the team. The staff always make great efforts to make sure the residents are always happy and we are glad that you and your husband find the staff friendly, helpful and caring.
Home Manager

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Review from Kathleen C (Resident) published on 26 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial assessment in my own home to the end of my stay, the treatment and care I received was truly exceptional.

Reply from Lauren Mooney, Care home manager at Riverside Residential Care Home

Thank you very much for your review regarding your stay at Riverside.
I am so pleased that you enjoyed your time here and that you found you received good care.
It is very important to us that our residents feel at home and have everything they need.
Thank you again
Kind regards.

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Riverside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Riverside Residential Care Home is calculated as follows: ( (294 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 324 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Riverside Residential Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Sue

Sue Pickersgill

Job Title: Home Manager

My name is Sue Pickersgill and I am the Home Manager here at Riverside Care Home. I have worked in the care sector for the past 25 years, and I have been the Home Manager at Riverside since September 2018.


Sue works closely with her team and likes to know that everyone who lives at Riverside has a happy, enjoyable and sociable life.


Sue and all the staff and residents at Riverside love to meet new people, so why not pop in and enjoy a cuppa and a chat?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Residential Care Home to verify any information. View our terms and conditions. Riverside Residential Care Home has an Enhanced Service - more info.