Riverside Residential Care Home

Camborne Way, Monk Bretton, Barnsley S71 2NR
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9.8 90 Reviews
  • Riverside Residential Care Home, Barnsley
Riverside residential home in Barnsley, South Yorkshire, specialises in the care of elderly residents with a wide range of needs, including dementia support.

The home has rooms decorated to high standards, with modern furnishings and fittings.

A number of spacious communal areas provide a focal point for residents to spend time. It is here that they participate in activities and visiting entertainment.

An activity coordinator prepares a programme of events that changes daily, appealing to individual interests and hobbies, with an aim to provide as varied and engaging a lifestyle as possible.

The home regularly exchanges with local community groups, such as visits from the nearby school. There are landscaped gardens, which are pleasant and secure for short walks and fresh air.

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Care Provided

Type of Service

    Residential Home
  • For a maximum of 50 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sue Pickersgill (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (50)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Riverside Residential Care Home Reviews (90)

Total of 90, showing 61-80
9.8

Riverside Residential Care Home has a Review Score of 9.8 (9.818) out of 10, based on 27 reviews in the last 2 years. Over all time Riverside Residential Care Home has 90 reviews.

Overall Experience

  • 73
  • 16
  • 0
  • 0
  • 1

Date Published

90
13
19
27
63

Review from J W (Sister of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had not seen my brother and sister-in-law since being admitted but found them happy in the home. The staff and management were excellent. Impressed overall knowing they are both well cared for.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind comments, I will pass these over to the home.

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Review from Matthew W (Son of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring.
The home is clean.
Communication is always very good.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass your comments on to the team at Riverside

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Review from P W (Son of Resident) published on 25 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving my father into Riverside we have seen a real improvement, he is far brighter and much more alert. Riverside care for my father as a member of their family, all the care staff have been friendly, compassionate, helpful with nothing too much trouble.
The management is professional and well
managed, they have taken time to get to know my father and have a really good attitude which extends to all the staff.

Reply from Andrew Wood, Director at Riverside Residential Care Home

Thank you for your very kind review this will be passed onto our staff team.

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Review from Manda O (Daughter of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone friendly. Good care.
Ring me when she is not good to know she is safe.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.

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Review from Nicola O (Granddaughter of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care
Everyone friendly
Feel happy leaving nan
Keeps us informed.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside

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Review from P B (Wife of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the carehome very well run, clean and friendly.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.

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Review from Kay V (Daughter-in-law of Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law moved to Riverside in July 2021 with dementia and partial sight. She came to Riverside for convalescent care after spending several weeks in hospital due to falling and breaking several bones; and after just a couple of weeks in Riverside she was looking brighter, fitter and happier
than even before she'd had her fall. Due to Covid restrictions, we haven't had a proper visit yet, but we can talk to her via her bedroom window and she looks clean, well-dressed and very well cared for. It sometimes takes a few attempts to contact people by phone, but overall I am impressed by the great quality of care and the attitude of all staff.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.

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Review from Alan B (Husband of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my wife has been in Riverside the staff have been very kind to me knowing how upset I was having to put my wife in care. She has dementia and she could not understand why I was leaving her there so she could not settle but the staff with patience and understanding she settled down, and now
is very happy and she loves it at Riverside and that has made me very happy.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.

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Review from J C (Niece of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first contact with Riverside everyone has been helpful and considerate. My aunty settled in and has been happy at Riverside from day one.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.

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Review from Rikki D (Granddaughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my grandfather receives. He looks to be so happy and well cared for. He always has a smile on his face. The staff are very friendly and are always on hand to help. The manager is very attentive and helpful and I couldn't wish for my grandad to be in a better place. Well
done Riverside.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you, for your kind comments. Your feedback will be passed onto the team at Riverside.

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Review from Claire B (Daughter-in-law of Resident) published on 22 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home manager runs the home very well. She is very approachable should we need to discuss anything in regards to my father-in-law. The home is clean and well kept. All staff are very friendly and attentive. My father-in-law has come on amazingly since coming to Riverside. I would definitely recommend
this care home.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you, for your kind comments. Your feedback will be passed onto the team at Riverside.

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Review from Robert T (Son of Resident) published on 10 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Riverside and the brilliant staff have cared for my father for two years now and after a difficult 2020 with Coronavirus, we went to visit him for the first time. With all the protocols in place, we had a wonderful visit, thanks to the staff and management. Well done to all through this extremely demanding
time.

Reply from Nikki Marsh, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will make sure your comments are passed on to the staff at Riverside.

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Review from J B (Daughter of Resident) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I think the care given is very good, a disappointment that we are not able to get into Mum's room to over see her clothes and toiletries etc, but surely this will be rectified in due course. Could do with a review with the staff so we could discuss any concerns we have if necessary.

Reply from Riverside Management Team, Riverside Care Home at Riverside Residential Care Home

Thank you for your review. Unfortunately at this moment in time, we must maintain strict protocol to protect residents from Covid-19. Please be aware you are always welcome to contact the home management team should you have any concerns or would like a chat about anything.

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Review from Chris B (Son of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is of a very high standard. Well managed and the care is second to none. My dad is 91 years old and looks as well now as he has done in years. The meals look really nice, the carers do a fantastic job especially one of the senior staff.

Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home

Thank you for your kind words, I will pass on your comments to Riverside.

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Review from Michelle W (Granddaughter of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that nana is happy and has a fun and happy life. The staff are fantastic and the home looks great as it’s all been refurbished.
They seem to always be busy doing events and things and I love looking at all the photos of Nana smiling.

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Review from Lee H (Son of Resident) published on 19 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the compassion and care my mum has received at the home. The home was recently bought by a family who are refurbishing the entire home. Mum has settled so well and the whole care team are fantastic.
I feel reassured especially at the moment the home has been COVID free and
I think it’s due to steps the home has taken.
Well done all.

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Review from James H (Son of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family are so grateful for the kindness and support the whole team at Riverside have shown my father. Thank you for all you do.

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Review from E J (Wife of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From first entering Riverside, my husband was treated with care and understanding. Once his needs were known, they were attended to. Being a very quiet person, he did not join in a lot of the activities, but they were provided, draughts, dominoes and group singing ( he joined in that and enjoyed it).
The carers and management, also, made me feel welcome all in all good.

Reply from Susan Pickersgill at Riverside Residential Care Home

Many thanks for taking the time to leave a review for Riverside Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you believe your husband is being treated with care and understanding. It is also pleasing to hear that our hard-working team have made you feel welcome.
Kind regards, Home Manager.

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Review from S S (Daughter of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, management are excellent. Very good with Mum. Mum is cared for in bed, we could not wish for anything better for Mum. The manager is very caring and approachable. There has been a big improvement in Riverside since the new manager has been there. The manager and staff work very hard to keep
the home well kept. Activities coordinator is excellent. Residents are doing different activities throughout the day. Also, she goes into rooms to do activities with residents who are in bed.

Reply from Sue Pickersgill, Home Manager at Riverside Residential Care Home

Many thanks for taking the time to leave a review for Riverside, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you could not wish for anything better for your mum. It is also pleasing to hear you are more than pleased with our range of activities.
Kind regards, Sue Pickersgill, Home Manager.

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Review from Alan V (Husband of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home exceeded my expectations.
The staff were consistently friendly and attentive.
They treated my wife well and were very ready to give advice and guidance about my wife's condition.
The centre manager needs a special mention - she was excellent.
She is a real asset to the care home!

Reply from Sue Pickersgill, Home Manager at Riverside Residential Care Home

Many thanks for taking the time to leave a review for Riverside, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that our home has exceeded all of your expectations. It is also pleasing to hear that you found our hardworking staff to be consistently friendly.
Kind regards.

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Riverside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Riverside Residential Care Home is calculated as follows: ( (294 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 324 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Riverside Residential Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Sue

Sue Pickersgill

Job Title: Home Manager

My name is Sue Pickersgill and I am the Home Manager here at Riverside Care Home. I have worked in the care sector for the past 25 years, and I have been the Home Manager at Riverside since September 2018.


Sue works closely with her team and likes to know that everyone who lives at Riverside has a happy, enjoyable and sociable life.


Sue and all the staff and residents at Riverside love to meet new people, so why not pop in and enjoy a cuppa and a chat?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Residential Care Home to verify any information. View our terms and conditions. Riverside Residential Care Home has an Enhanced Service - more info.