Riverside Residential Care Home

Camborne Way, Monk Bretton, Barnsley S71 2NR
Review Us
9.8 94 Reviews
  • Riverside Residential Care Home, Barnsley
Riverside residential home in Barnsley, South Yorkshire, specialises in the care of elderly residents with a wide range of needs, including dementia support.

The home has rooms decorated to high standards, with modern furnishings and fittings.

A number of spacious communal areas provide a focal point for residents to spend time. It is here that they participate in activities and visiting entertainment.

An activity coordinator prepares a programme of events that changes daily, appealing to individual interests and hobbies, with an aim to provide as varied and engaging a lifestyle as possible.

The home regularly exchanges with local community groups, such as visits from the nearby school. There are landscaped gardens, which are pleasant and secure for short walks and fresh air.
Show Riverside Residential Care Home on the Map

Care Provided by Riverside Residential Care Home

Type of Service

    Residential Home
  • For a maximum of 50 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Sue Pickersgill (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (50)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Riverside Residential Care Home Reviews (94)

9.8

Riverside Residential Care Home has a Review Score of 9.8 (9.793) out of 10, based on 27 reviews in the last 2 years.
Over all time Riverside Residential Care Home has 94 reviews.

Overall Experience
  • 77
  • 16
  • 0
  • 0
  • 1
Date Published
  • 94
  • 14
  • 20
  • 27
  • 67
Reviewer Connection to Riverside Residential Care Home
  • 34
  • 17
  • 9
  • 8
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 41-60
Review from L B (Daughter of Resident) published on 22 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The treatment Mum received on her discharge from hospital to Riverside Care Home was particularly good. New equipment was installed ready for her return. Her room was clean, tidy and welcoming. The staff liaised well with the GP regarding pain control and kept me fully informed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean H (Wife of Resident) published on 22 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went as a resident at Riverside Residential Care Home in January. Thankfully, it only took a few weeks for him to settle. The staff have been brilliant not only to him but to all residents, no matter if they are distressed or just awkward. I feel happy knowing when I visit, which is any time,
any day, that I will find the home loving and welcoming. I would recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary M (Son of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in care at Riverside Care Home for the past three weeks I find the staff and management most helpful and obliging nothing is too much trouble and the staff go beyond the call of duty.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your kind words we will pass these on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L M (Granddaughter of Resident) published on 6 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grannie has been a resident at Riverside Residential Care Home for just over a year. She has settled in very well, she has a lovely bedroom where she can have her things around her and she is taken care of very well. Her room, like the home, is very clean and very warm. The carers, cleaners and management
are all attentive and kind and, my parents and my family and I are very glad we chose such a lovely care home for my lovely grannie.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your kind words. Your comments will be shared with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V L (Daughter of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having a dreadful time at another home in Barnsley I was worried to move mum. Mum took some time to settle in but the staff were patient and gave mum time to settle in and got to know the staff and other residents. We understand that at times mum is difficult but this is the illness and not mum.
We are so grateful to Riverside for looking after mum and putting my mind at rest knowing mum is looked after. Thank you so much.
Reply from Andrew Wood, Director at Riverside Residential Care Home
Thank you for your kind words this will be passed onto the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L E (Daughter of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home overall is good. Dad has always been settled there. The manager is great with dad and he seems very happy. It's hard to get in touch by phone sometimes and you can't get enough information about how he is doing. We have had problems in the past but these were dealt with in the correct manner.
I would say they seem very short staffed but who isn't? The care system is shocking.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tina B (Ex Family Member) published on 21 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited today to see my father in law and I witnessed the staff and manager giving a minute silence for a member of staff who had suddenly passed away which I felt was beautiful. The staff all wore something red which was the member of staff's favourite colour
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your kind words. your comments will be shared with the team at Riverside.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian T (Husband of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review of the care home is most satisfied with the service to my wife. She has settled in and is as well as ever.
The activities are good and seem to be liked by everyone.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your comments. I will share your kind words with the team at Riverside.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven T (Son of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic home.
Staff brilliant.
Mother has made a vast improvement since being here.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your comments. I will share your kind words with the team at Riverside.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine M (Daughter of Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Riverside Residential Care Home is a caring environment where my mum feels safe and loved. As he daughter, I am confident that the care she receives is of the highest quality. She is treated with dignity and love and encouraged to fulfil her potential, and I am very happy that my mum is happy in Riverside.
Reply from Andrew Wood, Director at Riverside Residential Care Home
Thank you for your lovely feedback; it will be passed on to the staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J T (Niece of Resident) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie had respite care at Riverside Residential Care Home and had the best care given. She was happy, loved and well cared for, she will be returning as I know she was in caring hands. Thank you all so much.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your kind words, your comments will be shared with the team at Riverside.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P T (Mother of Resident) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in respite care in early July at Riverside Care Home. The whole experience was really good. This was the first time for respite and I was happy with the staff, the team and the relationships in the home. If we choose to have respite again for my mother I would definitely contact Riverside.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your kind words, your comments will be shared with the team at Riverside.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Granddaughter of Resident) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding. My grandad was well looked after. All staff were friendly and helpful, always looking for ways to make everything better. Wouldn’t use any other care home after the brilliant experience I had here.
Reply from Andrew Wood, Director at Riverside Residential Care Home
Thank you for your kind review; it will be passed on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin H (Son of Resident) published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol J (Sister of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always pleasant and helpful, nothing is too much trouble. My sister is very happy and settled, so glad we chose Riverside, we have peace of mind.
Reply from Andrew Wood, Director at Riverside Residential Care Home
Thank you for your kind words, it will be passed on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been pleased with what I've seen and taken pleasure living here. the management team have a lot of time for me, and the staff are very caring and thoughtful.
Reply from Andrew Wood, Director at Riverside Residential Care Home
Thank you for your kind words, it will be passed on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen E (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made welcome, staff very helpful.
Mum's happy, well-fed and clean.
We have peace of mind knowing she's safe and cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Friend of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is very welcoming. The staff are friendly and all residents appear happy. The garden is nice to sit in. My friend says the meals are lovely. I always feel welcome when I visit, especially now we can go inside properly.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your kind words, your comments will be passed to the team at Riverside.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra J (Daughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am extremely happy with the service given to my mother at Riverside Care Home. The staff are very caring and have always shown much kindness to my mother and me. I am especially pleased that the staff contact me regarding my mother's health and wellbeing. It is very reassuring to know that she is
so well looked after and happy.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your kind comments, I will pass these on to the team at Riverside.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Irene C (Sister of Resident) assisted by family/friend published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are helpful, home clean and tidy - thank you.
Reply from Faye Callan, Care Home Support Team at Riverside Residential Care Home
Thank you for your kind words. Your comments will be shared with the team at Riverside.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Riverside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Riverside Residential Care Home is calculated as follows: ( (286 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 323 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Riverside Residential Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Sue

Sue Pickersgill

Job Title: Home Manager

My name is Sue Pickersgill and I am the Home Manager here at Riverside Care Home. I have worked in the care sector for the past 25 years, and I have been the Home Manager at Riverside since September 2018.


Sue works closely with her team and likes to know that everyone who lives at Riverside has a happy, enjoyable and sociable life.


Sue and all the staff and residents at Riverside love to meet new people, so why not pop in and enjoy a cuppa and a chat?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Residential Care Home to verify any information. View our terms and conditions. Riverside Residential Care Home has an Enhanced Service - more info.