Cantley Grange

My friend has been at Cantley Grange for three years now and is fully settled there. As her dementia has progressed, the extra care has been really good and I know she is well looked after and is happy, even though with Covid 19 we cannot visit at the moment. They keep me well informed on my friend's progress and the staff are really easy to talk to at any time. The home-cooked food is great and I would recommend Cantley Grange to care for any loved one.

Overall we are happy with dad's care and the home. Our dad is settled and safe. One suggestion would improve things more - communication. Sometimes we have to ask staff about things e.g. where are his glasses or hearing aids and staff don't always know or give different answers which can be frustrating. We also would like to recommend setting up a monthly or bi-monthly meeting for updating on care with dad, care home, family. Think this would really help overall. Thanks.

My mother has been here since 2015 and her care has been excellent. The staff are kind and very good at their jobs.

This review is difficult as the home is in lockdown so I have not seen my husband but have spoken to him on the phone, as he has dementia I do not know if he knows me. The staff have always been very helpful on the phone and tell me he is fine. Before lockdown, I visited and was very happy with the conditions at the home.

I am very happy.

As a resident of 2/3 years, Cantley Grange is at all times well run and comfortable. Staff are cheerful, helpful, attentive to any comments or requests I make. It is a cheerful home.

Cantley Grange is a lovely, caring environment. My mum has Dementia and is very challenging at times. The staff are great and you are always welcome at any time.

When we first looked around at care homes for my mother, who has vascular dementia, we viewed and visited numerous homes to ascertain the various standards we were likely to expect. As soon as we walked through the door at Cantley Grange we were greeted by very pleasant and helpful staff and the surroundings were far better than any we had previously viewed, with regards to cleanliness and the general ambience. Since my mother moved in permanently in April we have found the home to be a nice environment for her and she is very happy. All in all I would say that Cantley Grange is head and shoulders above any we personally visited.

I started visiting my friend every week as soon as she became a resident. The home has always been clean, fresh, well decorated and not smelling of urine (as some do). The big changes that have happened, in in the friendliness of the staff. They are approachable and pleasant. They treat all residents with dignity and respect. As a visitor, if I ask for something eg., help with toileting my friend, they are prompt, kind and efficient. Management are part of the team and are friendly and approachable. There is always plenty of staff on duty, sometimes using agency staff if needed. Again, they are lovely. Cantley Grange is a well run, pleasant home to visit.

Mum came in on respite care, everyone was very helpful. It was great to know she was being cared for.

My partner is in the Cantley Grange, every aspect is excellent, no complaints whatsoever. Lovely place, amazing staff, food delicious. Thank you.

My brother is very happy with his care at Cantley Grange.

The residents are always nicely dressed although sometimes I think the staff should check that they have all their underwear on. They need help to remember to clean their teeth and dentures.

I have only one problem with Cantley Grange and that is the waiting outside to enter the building, especially if you have the resident with you and you are standing out in bad weather. A storm porch would help or for regular family members the access code to be known to get into the building.

I think the staff at Cantley Grange are very hard working, sociable with the residents and polite with visitors. The staff attend their every needs. It's the best home for my auntie to be in.

The only issue I have is that they can't seem to get Mum showered/bathed at regular times due to the fact she can be extremely difficult and they are not allowed to force her to bath and change her clothes!!

Overall I would recommend the home to anyone looking to put a relative into care.

My husband has been a resident of Cantley Grange for three and half years and has sadly recently just passed away. The staff have been amazing very caring and professional to the end. They made his time he lived there a really comfortable one and we both felt part of an extended family. The care he received at the end was second to none and we will be forever grateful.

The team of staff at Cantley Grange have more than earned my gratitude and that of my family for their continuing care of my mother and the way she has always been treated whilst a dementia-suffering resident.