Moorgate Croft, Rotherham, South Yorkshire
Moorgate Croft, Rotherham, South Yorkshire
Moorgate Croft, Rotherham, South Yorkshire

Moorgate Croft is a thirty-one capacity care home able to take on both short and long-term care needs, making a positive contribution to community life with luxurious care for older and vulnerable.

The provider's homes all focus on establishing a strong bond of trust and understanding between residents and carers, supporting an interesting lifestyle and maintaining a welcoming approach to visiting loved ones.

Activity coordinators make sure that personal interests are included, with the aim of seeing long-term benefits on both physical and mental health where possible.

Group: Park Lane Healthcare

Person in charge: Karen Wordsworth (Manager)

Local Authority / Social Services: Rotherham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 60+.

Single Rooms: 31

Rooms with ensuite WC: 28

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Moorgate Croft: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 15 Nov 2017

Luxury ensuite rooms available

Reviews

5.9 Moorgate Croft has a Review Score of 5.9 (5.869)

The Review Score of 5.9 (maximum of 10) for Moorgate Croft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Moorgate Croft in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.288 for Moorgate Croft is calculated as follows: ( (22 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 59 Ratings = 4.288

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.581 Points relating to the number of positive Reviews for Moorgate Croft is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161 , then divided by 2 = 0.081

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Moorgate Croft?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Moorgate Croft

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1

I find that the staff and manager do a fantastic job, they have patience and treat the patient with respect and care. I have admiration for all of them in a job that many people could not do as most of them are nearing the end of life.

How likely would you be to recommend Moorgate Croft? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother is well cared for. Everywhere clean and tidy. We are always welcomed when we visit which can be any time. Medical attention is prompt if needed. My mother does not always like the food but she was always a faddy eater. There are various activities and visits for the residents. Rooms are very good size and are all en suite.

How likely would you be to recommend Moorgate Croft? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is clean and welcoming and it does not smell unlike most other care homes I have visited. My mum has lived here for over three years and is very happy and settled. She is safe and is well looked after.

How likely would you be to recommend Moorgate Croft? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

When looking for a care home for mum, my sister researched the internet for a suitable home. A friend of ours father comes to Moorgate Village for respite and she suggested we looked at Moorgate. After seeing the facilities we took mum to look at it, she was very happy with what she saw. We didn't think she would settle there but having been there since June mum wished she had done it earlier, because she feels safe and secure with staff looking in on her at regular intervals. That gives us peace of mind knowing mum is secure and happy in her new surroundings.

How likely would you be to recommend Moorgate Croft? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Present were the care home manager, myself, my sister- obviously my mother. The manager explained the forward looking position to us regarding things such as resuscitation procedures and health and safety issues. My mother was particularly re-assured that if she became really ill she would have the option of staying in Moorgate Croft. We had a few issues of our own which we discussed but we came away from the meeting quite assured that these would be dealt with.

How likely would you be to recommend Moorgate Croft? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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Care Home Idol 2016

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