Moorgate Croft

Nightingale Close, Moorgate, Rotherham S60 2AB
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9.7 47 Reviews
  • Moorgate Croft, Rotherham
Moorgate Croft is a thirty-one capacity care home able to take on both short and long-term care needs, making a positive contribution to community life with luxurious care for older and vulnerable.

The provider's homes all focus on establishing a strong bond of trust and understanding between residents and carers, supporting an interesting lifestyle and maintaining a welcoming approach to visiting loved ones.

Activity coordinators make sure that personal interests are included, with the aim of seeing long-term benefits on both physical and mental health where possible.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care
  • Younger Adults

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Residential Dementia Care: from £1095
  • RESPITE Self-Funded Residential Care: from £1095
  • RESPITE Self-Funded Residential Dementia Care: from £1095

These prices are only a guideline, please contact Moorgate Croft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lauren Davies (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (31)

Moorgate Croft Reviews (47)

Total of 47, showing 21-40
9.7

Moorgate Croft has a Review Score of 9.7 (9.678) out of 10, based on 23 reviews in the last 2 years. Over all time Moorgate Croft has 47 reviews.

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Review from M C (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been here four weeks, he is very settled as we, as a family, were very worried about him. The whole team, from the manager, care staff, activities coordinator, cleaners, laundry, handyman and kitchen staff, are brilliant, nothing isn't too much. The activities for my dad are really
good for my dad as they give him something to do throughout the week. I feel my dad is safe as the respite place before we didn't like, the Moorgate Croft is the right place for him and staff can't help enough, thanks to all the staff.

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Review from Diane W (Daughter of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Moorgate Croft back in July. He had suffered a fall, and after rehabilitation, he could no longer care for himself, so he made the decision to move into permanent care. He has settled in really well into his new environment, and this has been enhanced by the professional and friendly
care he receives from all the staff. Any issues or concerns we have had as a family have been dealt with promptly and satisfactorily. Dad's a bit of a loner, but thanks to the encouragement of the staff, he is beginning to become more involved in the activities put on by the home. He especially enjoys the banter and being kept up to date about the local football team with the manager. Knowing that Dad is being cared for and looked after by everyone involved gives us and the family a great sense of comfort and peace.

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Review from Cheryl H (Daughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place, a clean, bright, modern and spacious residential home, my father has a huge room with an en-suite modern tiled wet room. I would liken his room to a 4 star hotel room. As a family we are slowly filling his room with his belongings, we can take in whatever we wish for his new
home including having sky TV fitted if he wanted, nothing is too much trouble.
As a family we are included with the decisions regarding Dad’s care, being involved with care plans etc and regularly updated with any changes.
Already medication we have been waiting to get changed at his own GP practice for months has been reviewed and changed within 1 week!
The staff are marvellous and most of all extremely caring, they are already aware of my dad’s liking of banter and more importantly he says the staff are really lovely and he likes it there.
As a daughter, knowing and trusting someone to care for your loved ones is hard and I feel relieved that I have found the best place to do this.

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Review from Elspeth M (Daughter of Resident) published on 3 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Moorgate Croft in mid-January after years of resistance and apprehension about leaving her own home. To everyone's astonishment - including her own, she transitioned very quickly. Her room is bright, airy and now customised to her preferences. She was worried about noise, lack of
privacy or not being heard as a person, but that is not the case. For me, the secret sauce of Moorgate croft is the staff - at every level from the management team, through the carers, to support personnel. I spent a significant amount of time there in the first 4 weeks and was so impressed with the level of genuine caring, seeing staff members extend themselves repeatedly to accommodate the physical or psychological well-being of residents, way beyond what might have been expected. They are insightful, funny, human and professional with good communication skills. I had my own concerns about not living locally, but feel every confidence and respect for the work that they do.

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Review from G A (Friend of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been visiting Moorgate Croft for a number of years. It has always seemed to be a lovely clean care home. The one grumble the residents have always had is food. We cannot say as we have not been there at meal times. But since the new manager has started, they have improved a little.

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Review from Paul R (Son of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved into Moorgate Croft in December 2022. The staff have been exceptional and he has settled well. He is always treated with respect, courtesy and humour. Any issue or problem has been dealt with quickly and satisfactorily. The staff are friendly and keep me informed of any development. I would
highly recommend Moorgate Croft.

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Review from Julie C (Daughter of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with all involved in settling Mum into Moorgate Croft. The senior carers have been particularly helpful and took time to listen to all our need and concerns about Mum. The rooms are a good size with a walk-in ensuite and the whole home is always clean and tidy. I would definitely
recommend Moorgate Croft.

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Review from Glenn R (Son of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is now a permanent resident in the care home. The staff have supported his transition with this. We are so grateful for their support and guidance during this period.
Good standard with excellent food.
Staff are caring and supportive.

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Review from Janet N (Friend of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

First impressions are good. Rooms are larger than average and have ensuite showers. There is, unfortunately, not much buzz in this home and residents mostly seem to keep to their own rooms. However, I have only been visiting for 3 months and this may be due to the continuing COVID restrictions. With
firm management and an improved programme of social activities, the home could have great potential.

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Review from Brenda B (Sister of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, without exception, are competent but also extremely kind and thoughtful.

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Review from Kay M (Niece of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place Moorgate Croft is! The staff are second to none and they make it such a fantastic homely environment for the residents. So caring, so professional and so friendly. They make you feel so welcome and I can’t recommend them highly enough.

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Review from Michael C (Son of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the senior carers were always very helpful and co-operative. The care and consideration given to us and the compassion for my father from all the carers during his final days was exceptionally good.

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Review from James P (Son of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and very polite. Rooms are kept cleaned and bedding changed regularly. Food is of a very good standard.
Staff will go out of their way for my mother's needs.

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Review from B D (Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care and supported by staff day and night. I know I'm an awkward old bat and I don't know how they put up with me, but they are always good with me and very polite. Nursing care is very good and staff are always helpful.

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Review from Beverly D (Friend of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This residence is so lovely, my friend really loved it. She said they care about her and help her with whatever she needed. They were very friendly and accommodating. I saw them treat her with care and respect. She really had lots of lovely things to say about them. I saw this with my own eyes. Highly
recommend. I only visited and want able to enter.

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Review from Kathryn W (Daughter of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been treated extremely well and is very happy. I know she is well cared for and safe. Very good staff, who are always friendly, knowledgable and caring. A very good care home. I have nothing but praise for it.

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Review from L S (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but the highest praise for the care and attention our mother has received whilst being a resident here. This is down to each and every member of staff. In the last few difficult months, when we have not been able to visit, we as a family, know that Mum is being kept safe and sound. With
all the negative pees about care homes at present, it is a shame that Moorgate Croft and many others looking after their residents are not getting the praise they so richly deserve. Thanking you all.

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Review from Christina D (Daughter of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moorgate Croft have done an excellent job of keeping all residents safe during the Covid pandemic, having closed to all non-essential visitors on 16th March. Communication has been via phone and we have also seen our relative through the reception window.

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Review from M M (Daughter-in-law of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is happy and that's good enough for us. Staff are very friendly and polite. She had an illness which was cared for extremely well. All of which makes it easy for us as a family to cope with. Thank you to everyone.

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Review from O R (Son of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring home and care very well for my mother.
High Recommend.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Moorgate Croft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Moorgate Croft is calculated as follows: ( (203 Excellents x 5) + (59 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 276 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moorgate Croft is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2025

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 22 Jul 2025

Luxury ensuite rooms available

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Awards / Recognitions (0)

Meet the Team (1)

Lauren

Lauren Davies

Job Title: Manager

Lauren is another of our managers who have been promoted through the ranks over the last thirteen years - starting as an apprentice carer. She has worked tirelessly throughout that time, sacrificing much for the good of the home and we were delighted to offer her the manager’s role. She is the perfect fit for Moorgate Croft, and nothing gives us greater pride than seeing someone evolve and become a manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorgate Croft to verify any information. View our terms and conditions. Moorgate Croft has an Enhanced Service - more info.