Average costs per week for care homes owned by The Park Lane Healthcare Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Park Lane Healthcare Group Ltd, based on 6 out of 6 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does The Park Lane Healthcare Group Ltd own?

The Park Lane Healthcare Group Ltd own 6 Care Homes.

Which The Park Lane Healthcare Group Ltd Care Homes have the highest review score?

Moorgate Hollow , Magnolia House & Croston Park Nursing Home have the highest review score.

The Park Lane Healthcare Group Ltd | 6 Care Homes

Review of
Croston Park Nursing Home
from Susan N (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

Dad has only been here for 2 weeks and seems quite happy and settled more than I had hoped. May it continue. The staff are so caring and have tried to include dad into all aspects of the home life.

Reply from Claire Lane, Hospitality and Marketing Manager at Croston Park Nursing Home

Many thanks for taking the time to leave us a review. I am so pleased to hear that your Dad has settled in and I'm sure that he will enjoy all the activities and entertainment that is on offer.

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Review of
Magnolia House
from M N (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother is extremely well looked after when she goes in Magnolia House for respite, it is usually two/three times a year. I am grateful that I can get here in, as I feel I wouldn't be happy for her to go anywhere else. All the carers and staff are excellent. Nothing is too much trouble, and they make

sure her needs are meet. Park Lane Healthcare should be proud of them.
I also took Mum to the tropical tiki party on Saturday and can I say the effort put into the afternoon by all was fantastic, great day for residents, caters, family and friends.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for taking the time to write such a positive review. It is motivating for the staff to hear that they are doing a good job. I am so pleased that your mother enjoys her respite stays so much.

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Review of
Moorgate Lodge
from D W (Husband of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent work in caring for my wife.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for taking the time to write a review for the home. We really do value all feedback.

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Review of
Croston Park Nursing Home
from Alison C (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been a resident for 12 months now. I have always been impressed by the friendliness and professionalism of all the staff, from manager through to cleaning staff. My mum has received wonderful care even when her dementia has meant she is distressed or angry. The home offer a wide range of

activities and entertainment which sadly my mum has not been able to join in with, but efforts have been made to bring activities to her room, such as sensory light activities.

Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing Home

Thank you for taking the time to write a review for Croston Park. I know the staff will appreciate your kind words.

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Review of
Moorgate Lodge
from Tina J (Friend of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

The care my friend received at Moorgate Lodge was exceptional. You provided her with a safe space where she could spend her last few weeks in peace surrounded by staff who genuinely cared about her. The carers, nurses, managers, in fact everyone, went above and beyond to look after my friend. I shall

be eternally grateful to them all for showing my dearest friend love and compassion at the end of her life.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for taking the time to write a review at such a difficult time. I will pass on your kind words to the Home Manager and all the staff.

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Review of
Magnolia House
from C S (Niece of Resident) published on 11 August 2025 Submitted via Website • Report

Overall Experience

My aunt went into Magnolia House for 2 weeks respite care. Her room was immaculately clean, comfortable and well equipped. The staff were friendly, approachable and caring, and more importantly, there was always someone around to answer questions. If my aunt needs further care, I will not hesitate to

go back to them.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for taking the time to review Magnolia House. It's lovely to hear that your Aunt had such a positive stay. I will pass on your kind words to the staff and the Home Manager.

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Review of
Moorgate Lodge
from Gail W (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

Please do not place your loved ones in this Nursing Home.

This home is dangerous in my opinion. I found the nursing staff do not listen to the relatives of loved ones even when you are trying to advise them that your loved one may be ill. Management are obstructive and medical interventions are practically

non existent.
I found the nursing home to smell on the landings of body odour. Not surprising really with the extreme temperatures in this place. No fans or air conditioning even in the extreme temperatures. It's ridiculous, even the staff are nearly collapsing due to the heat.
Stimulus is non existent too for the residents. Absolutely nothing to do in this place for the residents. All you see the poor residents do is sit or lay in their rooms. This place is literally soleless.

I would not trust management in this place. It appears all about money not patient centred care. Please avoid at all costs.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

At Park Lane Healthcare we do value all feedback and always provide a response and opportunity to meet to discuss when required. This opinion does not reflect the kind and professional care we know is provided by the dedicated team at Moorgate Lodge, as illustrated by all the other reviews shared by families and residents.All concerns raised by this reviewer have been fully investigated and none have been upheld.A recent inspection by the Care Quality Commission rated the home "Good" with outstanding leadership.

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Review of
Moorgate Croft
from Stuart H (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

What makes a good/excellent care home.
1. An environment in which they fit in.
2. A room that is clean with good facilities.
3. A warm environment/management - who listen.
4. Staff who are good and helpful.
5. Good food with variety.
6. Access when required to medical help.
7. Respect and activities

they enjoy.
Moorgate Croft excels at all these.

Reply from Sandra Hustwick, Director of Quality at Moorgate Croft

Thank you for taking the time to write a review for Moorgate Croft. I will pass on your positive comments to the staff.

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Review of
Croston Park Nursing Home
from M R (Wife of Resident) published on 28 July 2025 Submitted via Postal Card • Report

Overall Experience

My husband moved in two years August and found the family very happy with his care and attention.

Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing Home

Thank you for taking the time to write a review. We do appreciate your feedback.

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Review of
Moorgate Croft
from Barbara W (Friend of Resident) published on 24 July 2025 Submitted via Postal Card • Report

Overall Experience

The staff are friendly and helpful, their care for the residents is good.
The food offered is really good and plenty of it. Activities arranged for the residents is amazing and the organiser excels all expectations. The rooms are cleaned regularly, which is important. Manager, listen to you. I have

no doubt this is one of the best care homes in the country.

Reply from Sandra Hustwick, Director of Quality at Moorgate Croft

Thank you for taking the time to write such a positive review for Moorgate Croft. I will pass on your kind words to the staff and the Home Manager.

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Review of
Croston Park Nursing Home
from Julie C (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report

Overall Experience

My dad has been a resident for almost 4 years, and his care has always been excellent.

Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing Home

Thank you for taking the time to write a review. The Manager and staff will really appreciate your feedback.

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Review of
Moorgate Lodge
from Pat M (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

When we first looked around we were met with a genuine warmth and friendliness by everyone. This is still the case whenever we visit.The love and care they give mum is amazing. She is a different person to when she first arrived. More confident and settled and physically and mentally so much improved.

The staff encourage her to join in all the activities which she loved. The staff are always smiling and happy to chat - a fabulous family environment in which we are happy for mum to be a part of.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for your kind words. It is lovely to hear when someone has settled so well in the home. The staff and Home Manager work very hard to keep the homely family atmosphere.

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Review of
Moorgate Croft
from Mary B (Niece of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

The staff at this care home are polite, knowledgeable and compassionate about their work. They always have a smile and nothing is too much trouble for them, any concerns are dealt with swiftly. They went above and beyond when auntie was on end of life and shed tears with the family members. The room

was prepared very respectfully and peacefully for end of life, and a member of staff was there when family wasn't. I cannot express enough gratitude to the staff there.

Reply from Sandra Hustwick, Director of Quality at Moorgate Croft

Thank you for taking the time to write a review at such a difficult time. The staff and manager do appreciate your kind words.

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Review of
Moorgate Hollow
from Diane W (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report

Overall Experience

Mum has been in Moorgate Hollow for the last 2 years and I can honestly say that during this time the care and attention she has received has been exemplary. All the staff and manager go above and beyond their duties to make sure that mum is cared for at all times. When we visit, we are made to feel

like part of the Moorgate family with its friendly environment, approachable manager and caring staff members. They have just been awarded "outstanding" from the care quality commission which is definitely well deserved.

Reply from Sandra Hustwick, Director of Quality at Moorgate Hollow

What a lovely review. Thank you for taking the time give your feedback. The staff and manager will really appreciate this.

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Review of
Moorgate Croft
from D I (Niece of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

Took excellent care of my great aunty. She was very particular about her likes and dislikes at home, and they tried to accommodate her as best they could, which we are aware was out of their way, and we really appreciate it. My aunty came to like her time spent there doing various activities and making

a few close new friends. Forever appreciative.Thank you.

Reply from Sandra Hustwick, Director of Quality at Moorgate Croft

Thank you for your kind words. I am so pleased that your aunt was happy at Moorgate Croft.

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Review of
Moorgate Croft
from Jill A (Niece of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

My aunt was a resident in Moorgate Croft for just over 2 years until she passed away in March 2025. We were very happy with the care provided. My aunt was so happy living here, the manager and her staff were so kind and caring and were a credit to the organisation. During the time my aunt was a resident,

we never had any worries or concerns. Thank you on behalf of our family for taking such good care of her.

Reply from Sandra Hustwick, Director of Quality at Moorgate Croft

Thank you for taking the time to write a positive review. I know the staff and manager at the home will be motivated by your kind words.

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Review of
Magnolia House
from Lisa G (Granddaughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report

Overall Experience

My grandma moved from another home which was vile and always crying terrible with their staff but on arrival to Magnolia House my gran was truly happy with the care she received and love the staff they was great with her they went above and beyond for both of us, the manager is amazing 5* from us. The

grounds are fab my grand loved them. I couldn't fault Magnolia House at all everything is catered for the residents and family. 5* Thank you.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for writing such a lovely review at such a difficult time. I am so pleased that your Grandma settled so well at Magnolia House. The staff will really appreciate feedback.

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Review of
The Hall Residential Care Home
from Julie L (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report

Overall Experience

The Hall is a very friendly place. There are activities for the residents every day.
The home is in a lovely setting with well looked after gardens
The staff are lovely, they go out of their way to help and look after the residents.
My mum feels at home

Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care Home

Thank you for taking the time to write such a positive review. I will pass on your kind words to the staff and the Home Manager.

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Review of
Magnolia House
from Hazel C (Relative of Resident) published on 26 June 2025 Submitted via Postal Card • Report

Overall Experience

I have 2 relatives being cared for at Magnolia House. Staff and managers are warm and friendly. They have been professional, supportive and pragmatic in challenging situations. Home environments are clean and well maintained with a beautiful garden. There are a huge number of activities on offer and

many trips out and about. The residents are friendly and always say how much they enjoy living at Magnolia House.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for writing such a positive review. The staff and manager really appreciate hearing that they are making a difference.

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Review of
Moorgate Hollow
from Wendy E (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

My mum has been in the home for 2 weeks , what can I say the staff are amazing my mum is like a different person she absolutely loves it there she says she's never been happier. It's such a warm caring place ,from the Manager , seniors, activity leaders , carers and domestic staff we couldn't wish

for anything better , they go above and beyond, all I can say is the biggest Thankyou to you all you've made an old lady very happy and her family too.

Reply from Sandra Hustwick, Director of Quality at Moorgate Hollow

Thank you for taking the time to write a review. I am so pleased that your mum has settled so well and I know the manager and staff will really appreciate your kind comments.

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,099
Residential Dementia Care	£1,132
Nursing Care	£1,200
All Care Types	£1,116

Care Homes Owned by The Park Lane Healthcare Group Ltd

The Park Lane Healthcare Group Ltd Locations (6)

The Park Lane Healthcare Group Ltd Reviews (392)

Croston Park Nursing Home

Magnolia House

Moorgate Lodge

Croston Park Nursing Home

Moorgate Lodge

Magnolia House

Moorgate Lodge

Moorgate Croft

Croston Park Nursing Home

Moorgate Croft

Croston Park Nursing Home

Moorgate Lodge

Moorgate Croft

Moorgate Hollow

Moorgate Croft

Moorgate Croft

Magnolia House

The Hall Residential Care Home

Magnolia House

Moorgate Hollow

Awards / Recognitions (0)

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Frequently Asked Questions about The Park Lane Healthcare Group Ltd

Costs for care homes owned by The Park Lane Healthcare Group Ltd

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