9.8
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by The Park Lane Healthcare Group Ltd
Park Lane Healthcare look to combine family-run values with modern methods of care, within luxury environments that have been established to support independence and dignity. Together with quality care, the provider feels strongly that client should enjoy a stimulating social environment, with access to interests and a good communal atmosphere. All bespoke homes have scenic grounds, while clients enjoy access to a care team always pleased to offer advice and assistance.
The Park Lane Healthcare Group Ltd Locations (6)
- Browse 6 Care Homes owned by The Park Lane Healthcare Group Ltd
"Mum has been at Moorgate Hollow for a number of years now and we can honestly say we couldn't have chosen a better home for her. The whole…"
Read all 70 reviews
from £1,200 / week
24 Rooms
Location Type
Care Home
Moorgate Hollow is part of a care village and community atmosphere, where residents enjoy having their independence supported at the same time as having access to skilled and tailored personal ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My mum in law has been living in Magnolia House for 6 months now
She has become very settled and happy to be there . In turn my wife is…"
Read all 124 reviews
from £995 / week
96 Rooms
Location Type
Care Home
Magnolia House, in the leafy suburb of Cottingham, is a wonderful, residential home for the elderly offering exceptional respite and day care services.
A recent resident led refurbishment has ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My Mum moved into The Hall recently. Moving into a care setting from her own home was difficult for her but all the staff have been…"
Read all 45 reviews
from £1,100 / week
54 Rooms
Location Type
Care Home
The Hall is a true home from home, lifelong, care environment providing five-star comfort and security within a beautiful historic building.
Having been lovingly restored, The Hall offers the very ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Due to a broken arm, I had to source respite care for my mother whilst preparing her to go home. I found Croston Park the most suitable for…"
Read all 60 reviews
from £1,000 / week
56 Rooms
Location Type
Care Home
Croston Park Nursing Home is a converted Grade II country mansion, that retains its original charm while now being ideal for a wide range of care needs. Located within a scenic conservation area, the ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Carers and management take all the time needed to make mum feel safe and secure. They notice small changes in mum's abilities as her…"
Read all 56 reviews
from £1,200 / week
31 Rooms
Location Type
Care Home
Moorgate Croft is a thirty-one capacity care home able to take on both short and long-term care needs, making a positive contribution to community life with luxurious care for older and ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My partner has been here since November 2025, he's really happy in here. Overall, I'm so grateful to all staff on his floor. I can go home…"
Read all 84 reviews
from £1,200 / week
56 Rooms
Location Type
Care Home
Moorgate Lodge is registered for fifty-six individuals, taking on both nursing and residential requirements within a comfortable facility where care is practised by an experienced and friendly ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
The Park Lane Healthcare Group Ltd Reviews (439)
9.8
The Park Lane Healthcare Group Ltd has a Group Review Score of 9.8 (9.846) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Park Lane Healthcare Group Ltd must have a Review Score.
Overall Experience
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Date Published
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Reviewer Connection to The Park Lane Healthcare Group Ltd
from H B (Daughter of Resident) published on 9 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum moved into The Hall recently. Moving into a care setting from her own home was difficult for her but all the staff have been incredibly friendly and supportive during the transition process. Mum is enjoying the range of activities available. She is also enjoying the food. The staff are extremely
professional and seem to be very knowledgeable and have intervened very promptly when my Mum was unwell getting the GP to see her very quickly. Overall the difficult transition into residential care has been relatively smooth and I have confidence in the team's ability to provide good care for my Mum.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for your review for The Hall care home. Its lovely to hear that your Mum is settling so well. The staff and Home Manager are always motivated to know that they are doing such a good job.
from Scott W (Son of Resident) published on 9 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Due to a broken arm, I had to source respite care for my mother whilst preparing her to go home. I found Croston Park the most suitable for her after visiting a couple of others in the local area. I found from my first appointment with them a very friendly and caring atmosphere, staff who go above and
beyond for each resident. Any challenges that I had regarding my mother during her stay, were quickly communicated to me and at no stage did I feel like I had to drop everything and go and resolve, this was a massive weight off my shoulders and the care home allowed me the time to source the aftercare in the correct manner. Up to the point of me taking her back home, I simply, cannot fault Croston Park. Thank you to all members of staff for your efforts, it is greatly appreciated.
Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing HomeThank you for taking the time to write such a lovely review for Croston Park. The staff will really appreciate your kind comments.
from Lesley B (Daughter of Resident) published on 4 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our lives changed suddenly 10 weeks ago when my brother died. He was mum's full time carer so I was thrown into organising a funeral, looking after mum, and sorting a new care situation for her (I live 3hrs away). I found The Hall, and thank god I did. From my first phone call I knew this was the place
for mum. They gave me the best support whilst negotiating a place and helped every step of the way (and it was not easy). Mum has settled quickly due to the fantastic, caring staff and is as happy as she can be. I know she is safe and well looked after. Truely amazing.
Reply from Claire Lane, Marketing Manager at The Hall Residential Care HomeI'm very sorry to hear of the loss of your brother but so pleased to hear that your mum has settled in well.
from Ian R (Son-in-law of Resident) published on 3 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum in law has been living in Magnolia House for 6 months now
She has become very settled and happy to be there . In turn my wife is also reassured because her mum is safe and cared for. Every member of staff is kind and helpful. When we drop off and pick up they are always happy to see us and
have a friendly chat. She is very well looked after and is encouraged to do things for herself with a little help. It is a really great place.
Reply from Claire Lane, Marketing Manager at Magnolia HouseThank you for such a lovely review, I will pass your comments onto the staff.
from Carole W (Daughter of Resident) published on 2 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has been at Moorgate Hollow for a number of years now and we can honestly say we couldn't have chosen a better home for her. The whole team are exceptional. Everyone is supportive, caring and understanding of mum's needs. Communication is of high importance and we feel totally reassured and have
the peace of mind, knowing that mum is in such good hands. Moorgate Hollow is run by an excellent, hard working manager, who leads by example and has such high standards, ensuring the residents receive the highest quality care. The home has a brilliant atmosphere, always clean and tidy and well maintained. We would definitely recommend Moorgate Hollow
Reply from Claire Lane, Marketing manager at Moorgate HollowThank you for your kind comments. I will make sure that they are passed onto the manager and staff.
from Margaret R (Friend of Resident) published on 2 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I visit my friend every week and always I am greeted with smiles and asking of my health. I am happy to join in with the activities and have become friends with many of the other residents. Everything is always clean and welcoming and all the staff are very friendly.
I am very impressed with everything
Thant I see from the cleanliness of all areas and the rooms are lovely
Reply from Claire Lane, Marketing Manger at Magnolia HouseThank you for your kind comments, we are pleased that you stay and join in with activities and be part of our community.
from Y D (Friend of Resident) published on 2 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Having visited my friends mother on several occasions. She seems to have settled in very quickly I feel this due to the friendly and warm environment that you get when you first walk through the door. Staff are so friendly nothing is too much trouble
Reply from Claire Lane, Marketing Manager at Magnolia HouseThank you for your kind review. We are delighted to hear that your friend's mother has settled in so well and that you have found the home to be warm and welcoming.
from J F (Daughter of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am incredibly grateful for the exceptional care my mum receives at Moorgate Hollow. The staff are consistently kind, patient and attentive, creating a safe and genuinely caring environment for her every day.
I want to especially praise the manager, whose dedication and compassion set the tone for
the whole home. When Mum was recently admitted to hospital, the manager went above and beyond in every possible way - supporting Mum, staying closely involved in her care and keeping me informed. At a time that was incredibly stressful, their support made an enormous difference.
Knowing that Mum is cared for by people who genuinely care about her wellbeing brings immense peace of mind. Moorgate Hollow is outstanding and I couldn't be more thankful for everything the manager and her team do every single day.
Reply from Sandra Hustwick, Director of Quality at Moorgate HollowThank you for writing such a positive review for Moorgate Hollow. I am so pleased that your mum is settled at the home. The staff really appreciate hearing that they are doing such a good job.
from M G (Daughter of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Moorgate Hollow is a wonderful place and Mum has been happy since she became a resident three years ago. As you enter the home, ALL the staff are friendly and welcoming. They are genuine, caring, respectful, kind and empathetic. Mum was taken to hospital with a chest infection. The reassuring, clear
communication from the manager was impeccable. Mum was visited by staff whilst in hospital because they cared about her health and well-being. She loved seeing their familiar faces as hospitals can be distressing environments for a dementia patient. The Manager is incredible. It is clear that she has a dedicated and compassionate leadership style which has created a warm and welcoming environment for residents, their families and staff. She has redesigned many areas of the home, creating cohesive multifunctional spaces. Mum feel safe, enjoys the varied activities, themed musical events in the Nightingale bar (whilst drinking a malibu) days out, the in-house hair salon and the good food.
Reply from Sandra Hustwick, Director of Quality at Moorgate HollowThank you for writing a review for Moorgate Hollow. The staff and manager will really appreciate your lovely feedback.
from C B (Daughter of Resident) published on 26 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Carers and management take all the time needed to make mum feel safe and secure. They notice small changes in mum's abilities as her illness progresses, and implement strategies to assist her more as needed. When a hospital appointment was organised, the staff didn't hesitate to arrange transport etc
so everything could run smoothly. Thank you.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft. The Manager and staff appreciate hearing that they are doing a great job.
from Deborah B (Daughter of Resident) published on 13 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
There is an excellent level of care from all staff. They all know my mum and treat her with kindness, respect and patience. They go the extra mile to help her and keep her comfortable. She is proud to call Magnolia House 'home'.
Family and friends are all made to feel welcome and senior staff are
always approachable, friendly and helpful.
Sympathetic refurbishments and decorations are smart and welcoming.
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for taking the time to write a review for Magnolia House. It's great to hear that you Mum is happy here and I am sure the staff will be pleased to hear your kind comments.
from Paul H (Son of Resident) published on 13 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Since our mother became a resident at Magnolia House she was immediately comfortable. The staff and facilities are superb. They are very patient and caring. Nothing is a problem.
For Mum, she calls Magnolia House 'home'!!
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for writing a positive review for Magnolia House. The manager and staff always like to hear that they are doing such a good job.
from Sally-Anne C (Daughter of Resident) published on 13 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum receives the best car at Croston Park. The staff are all amazing!! Five star rating!!
Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing HomeThank you for your review for Croston Park. It means a lot to our staff to know that they are doing a great job.
from Steve W (Son-in-law of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Always made welcome when we visit, staff are lovely and professional. Meg loves it at Moorgate Croft and we are so glad she has settled. Her quality of life is so much better than she had living on her own.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft.
from Pam W (Daughter of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
From the day mum arrived at Morrgate Croft the staff have been welcoming, helpful and caring. Nothing is too much trouble and they are a happy and friendly group of carers. Mum settled in quickly and loves it! She loves all the activities, has made lots of new friends and thinks the staff are wonderful
and that they look after her very well and always have time for her! Thank you. Would happily recommend!
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft. The staff will really appreciate your positive comments.
from E S (Granddaughter of Resident) published on 27 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Grandma seems to have found a new lease on life since moving into Magnolia House. Staff are always friendly and treat the residents with respect and dignity, conditions are clean and well maintained. Plenty of activities to keep residents entertained.
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for your review for Magnolia House. I am so pleased that your Grandma is enjoying her time there. There is always such a lively atmosphere in the home and this is definitely down to the staff team.
from Hayley P (Daughter of Resident) published on 22 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Moorgate Hollow is an absolutely amazing care home, I would go so far as to say the best there is. We couldn't be happier with the quality and high standard of care our dad receives. The staff are amazing, so hard working and caring and always go above and beyond. They treat all residents like one of
the family. The home is run by a fantastic manager who is approachable and works hard to ensure the residents, staff and families are happy and receiving the highest quality care and support.
The home is always clean, bright and well maintained at all times. They involve residents in a variety of activities which are fun and stimulating. In March 2025 they were awarded 'Outstanding' by the QCC - honestly, this came as no surprise and they totally deserve it. I would definitely recommend Moorgate Hollow to anyone needing a first class care home for a member of their family. They are simply the best!
Reply from Sandra Hustwick, Director of Quality at Moorgate HollowThank you for writing such a lovely review for Moorgate Hollow. It is important for the staff to hear such positive comments and to know they are doing a great job every day.
from J B (Resident) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
On the whole, most staff are really great. Helpful understanding. Manager is very helpful no matter what the problem you have
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for taking the time to write a review for Moorgate Lodge. We appreciate your feedback.
from Pat I (Partner of Resident) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My partner has been here since November 2025, he's really happy in here. Overall, I'm so grateful to all staff on his floor. I can go home after a visit and be really satisfied he is looked after properly. He's gained weight, which is a good thing. There is nothing negative I can say about this care
home.
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for writing a review for Moorgate Lodge. It's good to hear that your partner has settled well and the staff will appreciate your comments.
Frequently Asked Questions about The Park Lane Healthcare Group Ltd
Costs for care homes owned by The Park Lane Healthcare Group Ltd
Average costs per week for care homes owned by The Park Lane Healthcare Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Park Lane Healthcare Group Ltd, based on 6 out of 6 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,099
Residential Dementia Care
£1,132
Nursing Care
£1,200
All Care Types
£1,116
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does The Park Lane Healthcare Group Ltd own?
The Park Lane Healthcare Group Ltd own 6 Care Homes.
Which The Park Lane Healthcare Group Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Park Lane Healthcare Group Ltd to verify any information. View our terms and conditions.
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