Average costs per week for care homes owned by The Park Lane Healthcare Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Park Lane Healthcare Group Ltd, based on 6 out of 6 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does The Park Lane Healthcare Group Ltd own?

The Park Lane Healthcare Group Ltd own 6 Care Homes.

Which The Park Lane Healthcare Group Ltd Care Homes have the highest review score?

Moorgate Hollow , Magnolia House & Croston Park Nursing Home have the highest review score.

The Park Lane Healthcare Group Ltd | 6 Care Homes

Review of
Magnolia House
from Roger B (Son of Resident) published on 12 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother came to Magnolia House for respite in 2021 after being in hospital having had a fall at home. She had just recently had a lovely 100th birthday. She was well looked after there, and I visited her weekly. She was gradually starting to loose her memory and then was moved to the Dementia side.

At all times that she was at Magnolia House - until she passed away at the age of 104 she was well looked after by the very caring staff. I know the staff said she was a lovely lady. I noticed on my visits there that all the residents and my mother were being well looked after.

Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for taking the time to write a review for Magnolia House. I do know that staff thought a lot about your Mum and will appreciate your comments.

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Review of
The Hall Residential Care Home
from M B (Son-in-law of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

My mother in law has been in the hall for around 6 months now and has flourished since she moved in. The staff take excellent care of her, she presents as clean and well fed and seems a lot calmer and more relaxed. Staff have a good repartee with her, sharing humour which my mother in law has always

appreciated.
The home is clean, the food is good and the care provided by the staff is excellent. I do speak with a professional eye, I am a nurse and my role was part quality audit of care, and even though I visit in the role of son in law, I do observe and see excellent practices by the whole team.

Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for taking the time to write a review for the Hall. It's good to hear that your Mother in law has settled well. I know the staff will really appreciate your feedback.

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Review of
The Hall Residential Care Home
from Jayne H (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report

Overall Experience

Staff are friendly and nothing is too much trouble. Rooms are spacious with beautiful views, meals are restaurant quality cooked from scratch. Dad settled in remarkably quickly and said he should have done it years ago. Activities are numerous and exceptionally well run. Does not smell like a care home.

Interior decor is sumptious and well maintained. Staff made the transition easy for both dad and the family, catering for all our needs and outstanding reassurance. Peace of mind and dads well being, safety and care are of upmost important to both staff and family. Dads clothing is cared for by staff and cleaned to a very high standard. Full praise to this exceptional Care Home.

Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for taking the time to write such a positive review for the Hall. I am so pleased that your father has settled in. The staff will really appreciate your kind words.

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Review of
Moorgate Croft
from I K (Daughter-in-law of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

New transfer to Moorgate Croft. Very impressed with how welcoming and helpful all the staff have been. They are happy to talk to family members to discuss issues and solutions.They have encouraged my father-in-law to get out of bed and join in activities. Plus sat in the dining room. Excellent range

of activities available - should cater to everyone's interests.

Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for your positive review for Moorgate Croft. I am so pleased that your father in law is settling so well.

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Review of
Moorgate Croft
from P W (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

Moorgate Croft is an excellent care home. The bedrooms are spacious and ensuite. There is a good dining room and lounge with a kitchen that guests can also use. There is a regular programme of activities and the entertainment organiser works very hard to encourage residents to participate. All the staff

are very caring and always available to help with any questions we have or items we require. The food options are good and there is adequate parking for visitors. Highly recommended.

Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write such a positive review. I know the staff and manager will appreciate your kind words.

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Review of
Croston Park Nursing Home
from Janet M (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum fell after getting out of bed (she is a known falls risk & activated the falls mat). When the paramedics arrived, they told my brother how impressed they were with the care provided to my mum. She had 3 carers present with her and had been kept warm until they arrived to take her to hospital.

Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing HomeThank you for taking the time to write a review for the home. I will pass your comments on to the staff and Home Manager

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Review of
Croston Park Nursing Home
from Vivien S (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

On October 11 it was mum's 93rd birthday, Jenny and all the staff made it very special for mum by decorating the activity room and providing refreshments for all the family so we could enjoy spending time with her. Maureen and Julie made a beautiful birthday cake and we have a video and phots to remember

the day by. As a family we are very happy with the care that mum is given. All the staff are kind and thoughtful.

Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing HomeThank you for taking the time to write a review for the home. I am so pleased that your mum's birthday was made such a special occasion and will pass on your kind words to the staff.

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Review of
Magnolia House
from Florence P (Sister of Resident) published on 31 October 2025 Submitted via Postal Card • Report

Overall Experience

My brother has only been in a short while, but the staff are all friendly, always with a smile, he settled down quite quickly, and the home is always welcoming, and no odour.

Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for your positive review. I am so pleased that your brother is settling in at Magnolia House.

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Review of
The Hall Residential Care Home
from D Y (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

Fabulous place to live my mum is happy well supported by all the care staff who go above and beyond to help. Also the allied staff from laundry to catering are exceptional. Great communication and i love the protected meal time so the residents are all helped with meals.

Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for taking the time to write such a positive review. The staff will appreciate your kind words. Its great to hear that your mum is happy at the Hall.

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Review of
Magnolia House
from Carol G (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband received excellent care during his stay at Magnolia House. The staff were always helpful and compassionate despite some challenging behaviours and always friendly and informative to family members. When my husband's care became palliativ,e I knew that he needed to spend that time at Magnolia

House, where he would be treated as a family member to the end of his life.

Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for taking the time to write such a lovely review. I will pass on your comments to the manager and staff.

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Review of
The Hall Residential Care Home
from I B (Son of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

A real home from home. The residents are treated with so much care and attention. The staff are amazing, so patient and understanding and nothing is ever a problem.
The surroundings are all very calm and peaceful. The rooms are homely and cosy.
This is the perfect place for respite care and it provides

total peace of mind to family and relatives that your loved one is being properly cared for and looked after.
The daily activities are so varied and cater for everybody. It's a really inclusive place.
Thank you to all the wonderful staff, you are doing an amazing job.

Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for taking the time to write such a lovely for The Hall. I will make sure your positive feedback is shared with the Manager and the team.

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Review of
Croston Park Nursing Home
from Dori H (Wife of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Exemplary care of all our medical needs and a deeply caring & kind staff. The room was spacious, food fresh, healthy and delicious. Honestly the best experience we've had in a care facility.

Reply from Claire Lane, Hospitality & Marketing Manager at Croston Park Nursing HomeThank you for taking the time to write a review for the home. We really do value all feedback.

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Review of
Croston Park Nursing Home
from Susan N (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

Dad has only been here for 2 weeks and seems quite happy and settled more than I had hoped. May it continue. The staff are so caring and have tried to include dad into all aspects of the home life.

Reply from Claire Lane, Hospitality and Marketing Manager at Croston Park Nursing HomeMany thanks for taking the time to leave us a review. I am so pleased to hear that your Dad has settled in and I'm sure that he will enjoy all the activities and entertainment that is on offer.

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Review of
Magnolia House
from M N (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother is extremely well looked after when she goes in Magnolia House for respite, it is usually two/three times a year. I am grateful that I can get here in, as I feel I wouldn't be happy for her to go anywhere else. All the carers and staff are excellent. Nothing is too much trouble, and they make

sure her needs are meet. Park Lane Healthcare should be proud of them.
I also took Mum to the tropical tiki party on Saturday and can I say the effort put into the afternoon by all was fantastic, great day for residents, caters, family and friends.

Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for taking the time to write such a positive review. It is motivating for the staff to hear that they are doing a good job. I am so pleased that your mother enjoys her respite stays so much.

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Review of
Moorgate Lodge
from D W (Husband of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent work in caring for my wife.

Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for taking the time to write a review for the home. We really do value all feedback.

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Review of
Croston Park Nursing Home
from Alison C (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been a resident for 12 months now. I have always been impressed by the friendliness and professionalism of all the staff, from manager through to cleaning staff. My mum has received wonderful care even when her dementia has meant she is distressed or angry. The home offer a wide range of

activities and entertainment which sadly my mum has not been able to join in with, but efforts have been made to bring activities to her room, such as sensory light activities.

Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing HomeThank you for taking the time to write a review for Croston Park. I know the staff will appreciate your kind words.

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Review of
Moorgate Lodge
from Tina J (Friend of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

The care my friend received at Moorgate Lodge was exceptional. You provided her with a safe space where she could spend her last few weeks in peace surrounded by staff who genuinely cared about her. The carers, nurses, managers, in fact everyone, went above and beyond to look after my friend. I shall

be eternally grateful to them all for showing my dearest friend love and compassion at the end of her life.

Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for taking the time to write a review at such a difficult time. I will pass on your kind words to the Home Manager and all the staff.

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Review of
Magnolia House
from C S (Niece of Resident) published on 11 August 2025 Submitted via Website • Report

Overall Experience

My aunt went into Magnolia House for 2 weeks respite care. Her room was immaculately clean, comfortable and well equipped. The staff were friendly, approachable and caring, and more importantly, there was always someone around to answer questions. If my aunt needs further care, I will not hesitate to

go back to them.

Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for taking the time to review Magnolia House. It's lovely to hear that your Aunt had such a positive stay. I will pass on your kind words to the staff and the Home Manager.

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Review of
Moorgate Lodge
from Gail W (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

Please do not place your loved ones in this Nursing Home.

This home is dangerous in my opinion. I found the nursing staff do not listen to the relatives of loved ones even when you are trying to advise them that your loved one may be ill. Management are obstructive and medical interventions are practically

non existent.
I found the nursing home to smell on the landings of body odour. Not surprising really with the extreme temperatures in this place. No fans or air conditioning even in the extreme temperatures. It's ridiculous, even the staff are nearly collapsing due to the heat.
Stimulus is non existent too for the residents. Absolutely nothing to do in this place for the residents. All you see the poor residents do is sit or lay in their rooms. This place is literally soleless.

I would not trust management in this place. It appears all about money not patient centred care. Please avoid at all costs.

Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeAt Park Lane Healthcare we do value all feedback and always provide a response and opportunity to meet to discuss when required. This opinion does not reflect the kind and professional care we know is provided by the dedicated team at Moorgate Lodge, as illustrated by all the other reviews shared by families and residents.All concerns raised by this reviewer have been fully investigated and none have been upheld.A recent inspection by the Care Quality Commission rated the home "Good" with outstanding leadership.

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Review of
Moorgate Croft
from Stuart H (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

What makes a good/excellent care home.
1. An environment in which they fit in.
2. A room that is clean with good facilities.
3. A warm environment/management - who listen.
4. Staff who are good and helpful.
5. Good food with variety.
6. Access when required to medical help.
7. Respect and activities

they enjoy.
Moorgate Croft excels at all these.

Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft. I will pass on your positive comments to the staff.

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,099
Residential Dementia Care	£1,132
Nursing Care	£1,200
All Care Types	£1,116

Care Homes Owned by The Park Lane Healthcare Group Ltd

The Park Lane Healthcare Group Ltd Locations (6)

The Park Lane Healthcare Group Ltd Reviews (404)

Magnolia House

The Hall Residential Care Home

The Hall Residential Care Home

Moorgate Croft

Moorgate Croft

Croston Park Nursing Home

Croston Park Nursing Home

Magnolia House

The Hall Residential Care Home

Magnolia House

The Hall Residential Care Home

Croston Park Nursing Home

Croston Park Nursing Home

Magnolia House

Moorgate Lodge

Croston Park Nursing Home

Moorgate Lodge

Magnolia House

Moorgate Lodge

Moorgate Croft

Awards / Recognitions (0)

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Costs for care homes owned by The Park Lane Healthcare Group Ltd

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