9.8
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by The Park Lane Healthcare Group Ltd
Park Lane Healthcare look to combine family-run values with modern methods of care, within luxury environments that have been established to support independence and dignity. Together with quality care, the provider feels strongly that client should enjoy a stimulating social environment, with access to interests and a good communal atmosphere. All bespoke homes have scenic grounds, while clients enjoy access to a care team always pleased to offer advice and assistance.
The Park Lane Healthcare Group Ltd Locations (6)
- Browse 6 Care Homes owned by The Park Lane Healthcare Group Ltd
"Moorgate Hollow is an absolutely amazing care home, I would go so far as to say the best there is. We couldn't be happier with the quality…"
Read all 69 reviews
from £1,200 / week
24 Rooms
Location Type
Care Home
Moorgate Hollow is part of a care village and community atmosphere, where residents enjoy having their independence supported at the same time as having access to skilled and tailored personal ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Grandma seems to have found a new lease on life since moving into Magnolia House. Staff are always friendly and treat the residents with…"
Read all 119 reviews
from £995 / week
96 Rooms
Location Type
Care Home
Magnolia House, in the leafy suburb of Cottingham, is a wonderful, residential home for the elderly offering exceptional respite and day care services.
A recent resident led refurbishment has ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My father-in-law has been here a couple of years now. It's a beautiful place, nicely decorated and has a nice atmosphere. They do loads of…"
Read all 43 reviews
from £1,100 / week
54 Rooms
Location Type
Care Home
The Hall is a true home from home, lifelong, care environment providing five-star comfort and security within a beautiful historic building.
Having been lovingly restored, The Hall offers the very ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Always made welcome when we visit, staff are lovely and professional. Meg loves it at Moorgate Croft and we are so glad she has settled.…"
Read all 54 reviews
from £1,200 / week
31 Rooms
Location Type
Care Home
Moorgate Croft is a thirty-one capacity care home able to take on both short and long-term care needs, making a positive contribution to community life with luxurious care for older and ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"I came here on respite after being discharged from hospital with a broken ankle rather than being left to look after myself at home. I…"
Read all 58 reviews
from £1,000 / week
56 Rooms
Location Type
Care Home
Croston Park Nursing Home is a converted Grade II country mansion, that retains its original charm while now being ideal for a wide range of care needs. Located within a scenic conservation area, the ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My partner has been here since November 2025, he's really happy in here. Overall, I'm so grateful to all staff on his floor. I can go home…"
Read all 84 reviews
from £1,200 / week
56 Rooms
Location Type
Care Home
Moorgate Lodge is registered for fifty-six individuals, taking on both nursing and residential requirements within a comfortable facility where care is practised by an experienced and friendly ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
The Park Lane Healthcare Group Ltd Reviews (427)
9.8
The Park Lane Healthcare Group Ltd has a Group Review Score of 9.8 (9.830) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Park Lane Healthcare Group Ltd must have a Review Score.
Overall Experience
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Date Published
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Reviewer Connection to The Park Lane Healthcare Group Ltd
from Steve W (Son-in-law of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Always made welcome when we visit, staff are lovely and professional. Meg loves it at Moorgate Croft and we are so glad she has settled. Her quality of life is so much better than she had living on her own.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft.
from Pam W (Daughter of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
From the day mum arrived at Morrgate Croft the staff have been welcoming, helpful and caring. Nothing is too much trouble and they are a happy and friendly group of carers. Mum settled in quickly and loves it! She loves all the activities, has made lots of new friends and thinks the staff are wonderful
and that they look after her very well and always have time for her! Thank you. Would happily recommend!
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft. The staff will really appreciate your positive comments.
from E S (Granddaughter of Resident) published on 27 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Grandma seems to have found a new lease on life since moving into Magnolia House. Staff are always friendly and treat the residents with respect and dignity, conditions are clean and well maintained. Plenty of activities to keep residents entertained.
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for your review for Magnolia House. I am so pleased that your Grandma is enjoying her time there. There is always such a lively atmosphere in the home and this is definitely down to the staff team.
from Hayley P (Daughter of Resident) published on 22 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Moorgate Hollow is an absolutely amazing care home, I would go so far as to say the best there is. We couldn't be happier with the quality and high standard of care our dad receives. The staff are amazing, so hard working and caring and always go above and beyond. They treat all residents like one of
the family. The home is run by a fantastic manager who is approachable and works hard to ensure the residents, staff and families are happy and receiving the highest quality care and support.
The home is always clean, bright and well maintained at all times. They involve residents in a variety of activities which are fun and stimulating. In March 2025 they were awarded 'Outstanding' by the QCC - honestly, this came as no surprise and they totally deserve it. I would definitely recommend Moorgate Hollow to anyone needing a first class care home for a member of their family. They are simply the best!
Reply from Sandra Hustwick, Director of Quality at Moorgate HollowThank you for writing such a lovely review for Moorgate Hollow. It is important for the staff to hear such positive comments and to know they are doing a great job every day.
from J B (Resident) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
On the whole, most staff are really great. Helpful understanding. Manager is very helpful no matter what the problem you have
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for taking the time to write a review for Moorgate Lodge. We appreciate your feedback.
from Pat I (Partner of Resident) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My partner has been here since November 2025, he's really happy in here. Overall, I'm so grateful to all staff on his floor. I can go home after a visit and be really satisfied he is looked after properly. He's gained weight, which is a good thing. There is nothing negative I can say about this care
home.
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for writing a review for Moorgate Lodge. It's good to hear that your partner has settled well and the staff will appreciate your comments.
from Jill B (Daughter-in-law of Resident) published on 21 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My father-in-law has been here a couple of years now. It's a beautiful place, nicely decorated and has a nice atmosphere. They do loads of activities with the residents and the staff are so friendly, especially Steph and Sarah. We are so pleased he's in such a nice place and so well cared for.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for taking the time to write a review for The Hall. The staff really appreciate getting feedback on how they make a difference to our residents.
from Bridgette J (Daughter of Resident) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We looked around several care homes before choosing Magnolia House. It wasn't the poshest we visited but we liked the way the staff interacted with the residents & we weren't disappointed, they were lovely and really cared for him. His main issue was lack of mobility along with a host of different illness'.
He liked having an en-suite room with his own TV & that he had good internet connection for his iPad. He appreciated the choice of eating in his room or being taken into the conservatory to enjoy the traditional meals they provided especially the fruit crumble and custard! He joined in activities & interacted with other residents whilst looking out into the beautiful garden. Sadly after a few months his health deteriorated, we were so pleased to follow his wishes and he remained in Magnolia, the staff not only cared for Dad but the rest of us as we continued to visit him in the last days. Thanks to everyone involved in his care at Magnolia house Dad was able to have a good death
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for writing a review for Magnolia House. It's good to hear that you recognised and appreciated the great care team at the home.
from Claire R (Daughter of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
At the beginning of December 2025 my Mum moved into Magnolia House after a long stay in hospital. We were greeted with a friendly welcome and the most important thing, a cuppa. That warmth and care has continued, and is consistent. Mum arrived weak, poorly and confused. She now has a lot of her old
self back. They are exceptional. Nothing is too much trouble. Every single person there is always happy to help, have conversation and some fun with Mum. Her room is lovely and it is kept spotless, as is the whole place. Mum too is clean and tidy. She has a weekly blow dry in the hair salon. Her laundry is done every day and is put away tidily for her. There is good variety of food, weekly menu news and it always looks appetizing. The garden is beautiful and well kept. The residents were out planting in the sunshine this week. There are daily inclusive, engaging activities and residents are encouraged to take part. Mum feels reassured and safe there. Thank you all.
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for taking the time to write such a lovely review for Magnolia House. Its good to hear that your Mum has settled so well and I know the staff will appreciate reading this.
from J G (Daughter of Resident) published on 7 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Moorgate Croft is an outstanding care home. Everyone from the cleaners to management are friendly, helpful and kind. When Dad moved there in November the staff encouraged him to eat in the dining room and join in the many, varied activities which helped him to settle in and socialise with new people.
As Dad deteriorated, the staff worked hard to meet his needs while maintaining his dignity and this enabled him to stay there in comfort until he sadly passed away. Moorgate Croft was not only his home but ours as well and the care they showed Dad also extended to us as a family. Couldn't recommend highly enough.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for writing such a positive review at this difficult time. I know the staff and Home Manager will appreciate your kind words.
from Rose S (Granddaughter of Resident) published on 2 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot speak highly enough of the care my Grandma receives. The staff are kind, patient, and truly compassionate, always placing her individual needs at the centre of everything they do. The care provided is excellent and tailored to her preferences, which has greatly improved her comfort and wellbeing.
There
is a fantastic range of activities that keep residents engaged and stimulated, and my Grandma really enjoys taking part despite living with dementia this has never hindered her been involved . Communication with family is also outstanding, with regular updates that provide reassurance and peace of mind.
The home is proactive in carrying out medication reviews and regularly updates her care plan to reflect her changing needs. Overall, it offers a safe, supportive, and respectful environment. I would highly recommend it to anyone seeking high-quality, person-centred care. Thankyou to all the staff , and everything you do 365 days a year!
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for writing such a lovely review for Magnolia House Care Home. I am so pleased that your Grandma is happy at the home and I will pass your comments on the staff and Home Manager. They will be so pleased to read this.
from Lisa S (Daughter of Resident) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has settled in really well. All the staff have been attentive , caring and supportive. Mum has been encouraged to take part in daily activities which has really helped with making friends and socialising.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft. I am so pleased to hear that your mum has settled in at the home and will pass your positive comments on to the staff and Home Manager.
from Julie G (Daughter of Resident) published on 16 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum has just completed a three week post-op respite stay at Magnolia House and the care she has received has been outstanding in every way. This is the second time a member of our family has been cared for by the wonderful team here and after many years since we last visited it was wonderful to see
their exemplary standards of care are just the same, if not better. From the moment Mum arrived she was treated with kindness, compassion, and respect from every member of the team without exception, as were we. The home is spotlessly clean, warm and welcoming with a true family feel and as a result Mum settled very quickly. Delicious food, engaging activities, peaceful strolls around the beautiful garden and a pamper in the hair salon were just some of the things she enjoyed during her stay. After a 10/10 stay Mum is on her way to a full recovery and this is thanks to everyone at Magnolia House. She will miss you all. Thank you so much.
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for taking the time to write such a positive review for Magnolia House. I am so pleased that your Mum had such a good stay at the home and hope she continues to recover well.
from C T (Cousin of Resident) published on 10 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My cousin has settled in well at The Hall. It was a big upheavel for him. He likes all the staff and they all chat to him and help him with anything he needs he loves the food and I know he his safe and well looked after.
Reply from Claire Lane, Hospitality and Marketing Manager at The Hall Residential Care HomeI'm very pleased to hear that your cousin has settled in well at The Hall and is also enjoying the food.
from Oban H (Daughter of Resident) published on 27 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A warm and friendly welcome awaits you at Magnolia House. It's like a home from home but better because everything is done for you. No washing, no cleaning and tasty food served every day, plus the carers really do care! After looking at many homes in the Hull area, Magnolia House instantly had the
right feel. When you visit, it is always a hive of activity with residents always involved in various projects. Anything from crafting, to baking to live entertainment; for those who prefer a tranquil moment, there are quiet spaces to enjoy a cuppa. Their rooms are clean, comfortable and smell fresh, and you can bring pieces from home to help the space feel familiar. It really does provide my folks with the care they need. I would recommend Magnolia House to anyone making tough decisions for their loved ones.
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for your detailed and positive review for Magnolia House. Your parents seem to be settling in really well.
from C B (Daughter of Resident) published on 26 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very pleased with the support and friendly staff plenty of activities for them to try which are fun to go to
well run and always keep me informed mum is being well cared for.the Hall and is improving all the time.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for your positive review. It is good to hear that your Mum is settled at the home and enjoys the activities.
from Emma B (Granddaughter of Resident) published on 26 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The care home is beautiful from the decor to the gardens. The rooms are bright and the residents well cared for. There are lots of activities to do including hair, manicures and seasonal fun from Valentine's Day to pancakes and more.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for writing such a positive review for The Hall Care Home. I will make sure your comments are passed on to the staff and Home Manager.
from Jen S (Relative of Resident) published on 26 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't recommend The Hall Residential Care Home highly enough. The care and compassion shown by every member of staff is outstanding. They truly take the time to get to know each resident as an individual, treating them with dignity, warmth and genuine kindness. Nothing ever feels rushed, and families
are always made to feel welcome and reassured.
The food is excellent, with a lovely variety of home-cooked meals that are both nutritious and beautifully presented. Mealtimes are clearly an important and enjoyable part of the day.
There is also a wide range of activities on offer from Stephanie & Alison, ensuring residents remain engaged, stimulated and socially connected, whatever their interests or abilities.
Set in beautiful surroundings, the home has a calm, welcoming atmosphere that really does feel like home. The combination of dedicated staff, quality care and a stunning setting makes The Hall a very special place.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for your kind words. I will make sure this is passed on to the staff. They will be motivated by your comments and do appreciate feedback.
from Jack B (Grandson of Resident) published on 26 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff here are lovely and attentive. I have peace of mind knowing that my grandad is in safe hands. They have lots of great activities to ensure that each day is different, and grandad often talks about when they've had singers and musicians in to perform, or if there's a day out he's looking forward
to.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care HomeThank you for taking the time to write such a positive review. The staff at the home really appreciate your comments. I am so pleased that your Grandad is happy at The Hall.
from Carole H (Daughter of Resident) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Dad lived in Magnolia house nearly two years until he passed away.Thank you to each and everyone of the staff at Magnolia house who were involved in every part of dads care. Magnolia house was always clean and welcoming. Staff always cheerful and helpful and Magnolia has a happy homely atmosphere.
Dad was always respected, involved and treated as an individual. He was informed of the weekly/daily/outings and activities. The activities are very varied and fun and many different choices for residents to enjoy. When dad became more frail the Senior carers were thorough to ensure dad was pain free and comfortable liaising with the GP and the teams involved in his care. Our mother was also a resident for 10 years after being diagnosed with Alzheimer's. The staff showed great understanding of this disease and gave kind patience and compassionate care.
Reply from Sandra Hustwick, Director of Quality at Magnolia HouseThank you for writing such a lovely review for Magnolia House. I will make sure that your comments are passed on to the staff who cared for your father.
Frequently Asked Questions about The Park Lane Healthcare Group Ltd
Costs for care homes owned by The Park Lane Healthcare Group Ltd
Average costs per week for care homes owned by The Park Lane Healthcare Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Park Lane Healthcare Group Ltd, based on 6 out of 6 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,099
Residential Dementia Care
£1,132
Nursing Care
£1,200
All Care Types
£1,116
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does The Park Lane Healthcare Group Ltd own?
The Park Lane Healthcare Group Ltd own 6 Care Homes.
Which The Park Lane Healthcare Group Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Park Lane Healthcare Group Ltd to verify any information. View our terms and conditions.
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