Care Home Owned by The Park Lane Healthcare Group Ltd in North Yorkshire
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Yorkshire for The Park Lane Healthcare Group Ltd are showing below.
View the details of all 6 locations (with 397 reviews) owned by The Park Lane Healthcare Group Ltd
The Park Lane Healthcare Group Ltd Locations in North Yorkshire (1)
The Hall Residential Care Home
9.8
35 reviews
Chestnut Street, Thornton Le Dale, Pickering YO18 7RR
"Fabulous place to live my mum is happy well supported by all the care staff who go above and beyond to help. Also the allied staff from…" Read all 35 reviews
Location Type Care Home
The Hall is a true home from home, lifelong, care environment providing five-star comfort and security within a beautiful historic building. Having been lovingly restored, The Hall offers the very best facilities in the region for truly lifelong care.… Read more about The Hall Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Palliative Care
- 54 Rooms
- from £1,100 / week
The Park Lane Healthcare Group Ltd Reviews in North Yorkshire (35)
9.8
The Park Lane Healthcare Group Ltd has a Group Review Score of 9.8 (9.812) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Park Lane Healthcare Group Ltd must have a Review Score.
Review of
The Hall Residential Care Home
from D Y (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fabulous place to live my mum is happy well supported by all the care staff who go above and beyond to help. Also the allied staff from laundry to catering are exceptional. Great communication and i love the protected meal time so the residents are all helped with meals.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from I B (Son of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A real home from home. The residents are treated with so much care and attention. The staff are amazing, so patient and understanding and nothing is ever a problem.
The surroundings are all very calm and peaceful. The rooms are homely and cosy.
This is the perfect place for respite care and it provides
The surroundings are all very calm and peaceful. The rooms are homely and cosy.
This is the perfect place for respite care and it provides
total peace of mind to family and relatives that your loved one is being properly cared for and looked after.
The daily activities are so varied and cater for everybody. It's a really inclusive place.
Thank you to all the wonderful staff, you are doing an amazing job.
The daily activities are so varied and cater for everybody. It's a really inclusive place.
Thank you to all the wonderful staff, you are doing an amazing job.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from Julie L (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Hall is a very friendly place. There are activities for the residents every day.
The home is in a lovely setting with well looked after gardens
The staff are lovely, they go out of their way to help and look after the residents.
My mum feels at home
The home is in a lovely setting with well looked after gardens
The staff are lovely, they go out of their way to help and look after the residents.
My mum feels at home
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from Kate J (Daughter-in-law of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father in law is a resident of the Hall Care Home. It is a beautiful home in stunning grounds.
The staff are fantastic and really care about the residents., nothing is too much trouble for them. They always make you feel welcome and take the time to have a chat. The entertainment team are great
and do lots of interesting activities ranging from chair yoga to prize bingo and lots more.
All in all this is a very friendly care home where the residents are treated like family.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from B J (Son of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother and father have both been at The Hall, lovely care home, most of the carers have a smile on their faces and are chirpy. I think that is a plus for the residents. Food looks good and the entertainment is good.
Reply from Sandra Hustwick, Director of Quality at The Hall Residential Care Home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from J B (Granddaughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Hall offers great activities for their residents. Today I attended the Coffee Morning, the residents had made biscuits and there were lovely cakes on offer too.
The was live music and lots of people enjoying it and singing along in the garden room.
The was live music and lots of people enjoying it and singing along in the garden room.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from Samantha F (Granddaughter of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are super friendly and professional, nothing is too much trouble. The staff have made my Grandma truly welcome and have supported her transition superbly. My family and I have been well supported too, as it is a difficult time for all of us. My Grandma's room is beautiful, the care home is
clean and the food is amazing, according to Grandma! The vast amount of activities have really helped my Grandma settle in and I can honestly say Grandma has done more there in three months than she has in years. Grandma has made some lovely new friends in the care home and it is so nice to see her sitting and laughing with them. I simply cannot speak highly enough of The Hall, it is a truly outstanding care home.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from J W (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum came here for respite and she has been very happy with all the care and attention given to her. The activities that are available are wonderfully organised and she thoroughly enjoys them. All the staff are so kind. Thank you to the hall staff for their help.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from M S (Son of Resident) published on 19 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum is very happy at The Hall. Plenty of activities for the residents. The staff are very helpful. I am pleased that she is in good hands. The location is fantastic, the grounds are beautiful and the residents can enjoy them especially during good weather. The activities are good and they try and
involve residents' families. The fun days are good and raise money for charities and are very stimulating for the residents. Thornton le Dale is a lovely area and the staff often take residents out to enjoy the area. Facilities are good at The Hall, good outdoor area, nice lounges and a nice orangery. The bedrooms are so comfortable and cosy. Communication with the staff is good, if my Mum needs anything they will speak to me. Thank you The Hall.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from T G (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Hall is a fantastic home. The staff are extremely friendly and committed to caring for all their residents.
Mum loves the varied and fun activities and always has a big smile on her face. The staff work very hard to keep everyone entertained and engaged.
Social media posts help to keep me very
Mum loves the varied and fun activities and always has a big smile on her face. The staff work very hard to keep everyone entertained and engaged.
Social media posts help to keep me very
well informed of what's going on. I love the photos.
The food and standard of cleaning is exceptional. I can't recommend it more highly.
The food and standard of cleaning is exceptional. I can't recommend it more highly.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from M C (Grandson of Resident) published on 6 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm writing again to give another review on the fantastic care my grandmother has been receiving whilst at the hall care home situated in the picturesque Thornton le-dale. Today I would like to personally thank two staff members in particular who provide exceptional care ranging from very pleasant trips
out for my nan and are very kind and supportive. Thank you to everyone who takes care of Nanna. You all deserve so much praise. Thanks.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from Matt G (Son of Resident) published on 27 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The level of care given to my mum in her final few weeks was exemplary. They treated her with dignity and like a human being, which in her hospital stay before was not the case. Lovely quiet location, with plenty of outside light. The lounge attached to her room was great for younger family members
to be while visiting.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from Sally S (Daughter of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All members of The Hall Residential Care Home team provide care of the highest standard at all times. It certainly was our lucky day when Dad ended up there after a fall. His final months were spent with people who showed him love, compassion and respect. He seemed to relish life once more with the
constant companionship and he truly blossomed. He was encouraged to take part in numerous activities, which he not only loved but also had a real positive effect on his dementia.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from H H (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone very helpful and caring, dad really made to feel at home, he's always encouraged to join in and does if not asleep as that's what he does best. He especially enjoys the school children coming he connects with one in general.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from John D (Power of Attorney of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Payments! Despite paying every invoice, we do not seem to get it right and the statements are difficult to understand.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from Wendy R (Daughter-in-law of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was in The Hall for the last year of her life. The care she received was second to none, and all the staff and carers were extremely caring and professional, making sure that Mum was comfortable at all times. As a family, we are all grateful for the love and care Mum received in the last months
of her life. Thank you to all at The Hall.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from J H (Daughter-in-law of Resident) published on 15 September 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law was transferred to The Hall following a 4-month stay in hospital, following surgery on a fractured leg bone. When the hospital wanted to discharge her, she still required specialised care and was not ready to return home. She was transferred to The Hall from the hospital and the staff
were absolutely great. They encouraged her to become more mobile and got her dressed every day. They helped her to return to a more normal everyday routine that enabled her to return home, which was her greatest wish. Although she still needs more additional professional care and assistance than her immediate family are able to provide, I have no doubt that without the help of the staff at The Hall, she would not have been able to return home.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from K W (Daughter-in-law of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were so fortunate to find this amazing Care Home. The staff were wonderful and cared for my mother-in-law with care, dedication and professionalism. Nothing was too much trouble, we live a distance away and they were in constant communication, updating us on everything. At one point, she was admitted
to hospital having suffered a stroke and the hospital advised us that she survived thanks to the prompt action of the staff at the Hall. Sadly, she passed away recently and to the end was treated with care and dignity.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from A M (Friend of Resident) published on 28 July 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Highly recommend. Lovely home, staff welcoming and they even stayed covid free that really says it all. I haven’t stopped talking about this home - my experience of it has been nothing but second to none.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
The Hall Residential Care Home
from P E (Granddaughter of Resident) published on 6 July 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A close relative was a recent resident of The Hall, the staff could not have been more helpful or friendly doing everything they could to make her stay as nice and easy as possible. I would not hesitate to recommend The Hall.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Park Lane Healthcare Group Ltd to verify any information. View our terms and conditions. The Park Lane Healthcare Group Ltd has a Platinum Service – more info.