Care Homes Owned by The Park Lane Healthcare Group Ltd in North Yorkshire

The warm welcome you receive upon entry reflects in a lovely atmosphere. The staff are so cheerful and can't do enough for the residents with nothing too much trouble. They are very engaging and proactive with residents to ensure their stay is as comfortable as possible.

My mother has settled in extremely quickly, and this has been facilitated by the kind and professional attitude of all the staff, who are unfailing polite and helpful. I have been very happy with the opportunities on offer, as well as the catering - mum has gained weight and as a consequence appears much healthier.

Mum is very happy here - she has made new friends and speaks positively about what she has been doing.

My aunt is a resident in the Hall carehome in thornton le dale, it is one of the best facilities I have been to.The staff are so caring, the residents have a full calender of events every week,from school children visiting, to having animals visit for petting, outings, art, baking and many more activities, the residents have lovely rooms, and lovely communal areas. The staff from reception, to the service givers,and cleaners and cooks are all very happy and obliging,ways pleasant! . We always look forward to visiting. A truly lovely place

My Mum moved into The Hall recently. Moving into a care setting from her own home was difficult for her but all the staff have been incredibly friendly and supportive during the transition process. Mum is enjoying the range of activities available. She is also enjoying the food. The staff are extremely professional and seem to be very knowledgeable and have intervened very promptly when my Mum was unwell getting the GP to see her very quickly. Overall the difficult transition into residential care has been relatively smooth and I have confidence in the team's ability to provide good care for my Mum.

Our lives changed suddenly 10 weeks ago when my brother died. He was mum's full time carer so I was thrown into organising a funeral, looking after mum, and sorting a new care situation for her (I live 3hrs away). I found The Hall, and thank god I did. From my first phone call I knew this was the place for mum. They gave me the best support whilst negotiating a place and helped every step of the way (and it was not easy). Mum has settled quickly due to the fantastic, caring staff and is as happy as she can be. I know she is safe and well looked after. Truely amazing.

My father-in-law has been here a couple of years now. It's a beautiful place, nicely decorated and has a nice atmosphere. They do loads of activities with the residents and the staff are so friendly, especially Steph and Sarah. We are so pleased he's in such a nice place and so well cared for.

My cousin has settled in well at The Hall. It was a big upheavel for him. He likes all the staff and they all chat to him and help him with anything he needs he loves the food and I know he his safe and well looked after.

well run and always keep me informed mum is being well cared for.the Hall and is improving all the time.

The care home is beautiful from the decor to the gardens. The rooms are bright and the residents well cared for. There are lots of activities to do including hair, manicures and seasonal fun from Valentine's Day to pancakes and more.

Set in beautiful surroundings, the home has a calm, welcoming atmosphere that really does feel like home. The combination of dedicated staff, quality care and a stunning setting makes The Hall a very special place.

The staff here are lovely and attentive. I have peace of mind knowing that my grandad is in safe hands. They have lots of great activities to ensure that each day is different, and grandad often talks about when they've had singers and musicians in to perform, or if there's a day out he's looking forward to.

The home is clean, the food is good and the care provided by the staff is excellent. I do speak with a professional eye, I am a nurse and my role was part quality audit of care, and even though I visit in the role of son in law, I do observe and see excellent practices by the whole team.

Staff are friendly and nothing is too much trouble. Rooms are spacious with beautiful views, meals are restaurant quality cooked from scratch. Dad settled in remarkably quickly and said he should have done it years ago. Activities are numerous and exceptionally well run. Does not smell like a care home. Interior decor is sumptious and well maintained. Staff made the transition easy for both dad and the family, catering for all our needs and outstanding reassurance. Peace of mind and dads well being, safety and care are of upmost important to both staff and family. Dads clothing is cared for by staff and cleaned to a very high standard. Full praise to this exceptional Care Home.

Fabulous place to live my mum is happy well supported by all the care staff who go above and beyond to help. Also the allied staff from laundry to catering are exceptional. Great communication and i love the protected meal time so the residents are all helped with meals.

Thank you to all the wonderful staff, you are doing an amazing job.

My mum feels at home

My father in law is a resident of the Hall Care Home. It is a beautiful home in stunning grounds.

The staff are fantastic and really care about the residents., nothing is too much trouble for them. They always make you feel welcome and take the time to have a chat. The entertainment team are great and do lots of interesting activities ranging from chair yoga to prize bingo and lots more.

All in all this is a very friendly care home where the residents are treated like family.

My mother and father have both been at The Hall, lovely care home, most of the carers have a smile on their faces and are chirpy. I think that is a plus for the residents. Food looks good and the entertainment is good.

The was live music and lots of people enjoying it and singing along in the garden room.

All staff are super friendly and professional, nothing is too much trouble. The staff have made my Grandma truly welcome and have supported her transition superbly. My family and I have been well supported too, as it is a difficult time for all of us. My Grandma's room is beautiful, the care home is clean and the food is amazing, according to Grandma! The vast amount of activities have really helped my Grandma settle in and I can honestly say Grandma has done more there in three months than she has in years. Grandma has made some lovely new friends in the care home and it is so nice to see her sitting and laughing with them. I simply cannot speak highly enough of The Hall, it is a truly outstanding care home.