Care Home Owned by The Park Lane Healthcare Group Ltd in Lancashire
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lancashire for The Park Lane Healthcare Group Ltd are showing below.
View the details of all 6 locations (with 392 reviews) owned by The Park Lane Healthcare Group Ltd
The Park Lane Healthcare Group Ltd Locations in Lancashire (1)
Croston Park Nursing Home
9.8
53 reviews
Town Road, Croston, Leyland PR26 9RA
"Dad has only been here for 2 weeks and seems quite happy and settled more than I had hoped. May it continue. The staff are so caring and…" Read all 53 reviews
Location Type Care Home
Croston Park Nursing Home is a converted Grade II country mansion, that retains its original charm while now being ideal for a wide range of care needs. Located within a scenic conservation area, the home's residents enjoy both comfortable interiors… Read more about Croston Park Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 56 Rooms from £1,000 / week
The Park Lane Healthcare Group Ltd Reviews in Lancashire (53)
9.8
The Park Lane Healthcare Group Ltd has a Group Review Score of 9.8 (9.801) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Park Lane Healthcare Group Ltd must have a Review Score.
Review of
Croston Park Nursing Home
from Susan N (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad has only been here for 2 weeks and seems quite happy and settled more than I had hoped. May it continue. The staff are so caring and have tried to include dad into all aspects of the home life.
Reply from Claire Lane, Hospitality and Marketing Manager at Croston Park Nursing Home
Many thanks for taking the time to leave us a review. I am so pleased to hear that your Dad has settled in and I'm sure that he will enjoy all the activities and entertainment that is on offer.
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Review of
Croston Park Nursing Home
from Alison C (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been a resident for 12 months now. I have always been impressed by the friendliness and professionalism of all the staff, from manager through to cleaning staff. My mum has received wonderful care even when her dementia has meant she is distressed or angry. The home offer a wide range of
activities and entertainment which sadly my mum has not been able to join in with, but efforts have been made to bring activities to her room, such as sensory light activities.
Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing Home
Thank you for taking the time to write a review for Croston Park. I know the staff will appreciate your kind words.
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Review of
Croston Park Nursing Home
from M R (Wife of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband moved in two years August and found the family very happy with his care and attention.
Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing Home
Thank you for taking the time to write a review. We do appreciate your feedback.
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Review of
Croston Park Nursing Home
from Julie C (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has been a resident for almost 4 years, and his care has always been excellent.
Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing Home
Thank you for taking the time to write a review. The Manager and staff will really appreciate your feedback.
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Review of
Croston Park Nursing Home
from Sadie H (Relative of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you for caring for our wife and mum with such kindness and dignity.
Reply from Sandra Hustwick, Director of Quality at Croston Park Nursing Home
Thank you for taking. the time to write a review. The manager and staff really appreciate your kind words.
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Review of
Croston Park Nursing Home
from Susan L (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum came to Croston Park Nursing Home in October and she has settled in so well. All down to the caring staff in every aspect of the home. We have been made to feel so welcome and nothing is too much trouble. Mum loves the activities and has made some new friends.
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Review of
Croston Park Nursing Home
from Sue W (Daughter of Resident) published on 4 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care Mum has received since moving in has been excellent. All of the staff have taken their time to get to know her.
All of her medical needs are carefully monitored and any concerns are relayed to us as next of kin. Mum loves joining in the activities, In particular arts and crafts, baking, flower
All of her medical needs are carefully monitored and any concerns are relayed to us as next of kin. Mum loves joining in the activities, In particular arts and crafts, baking, flower
arranging and listening to the entertainers. Mum now calls Croston Park home.
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Review of
Croston Park Nursing Home
from Robert W (Son of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care home is tastefully decorated well furnished warm and homely. The staff are very attentive and caring, providing an array of activities. Well done all.
Reply from Claire Lane, Marketing & Hospitality Manager at Croston Park Nursing Home
Many thanks for your kind review. I'm glad that you like our new decor as much as we do, it really does feel homely and we hope that all our residents and relatives feel at home with us.
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Review of
Croston Park Nursing Home
from F W (Friend of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My elderly aunt of 90 years is currently a resident at Croston Park Care Home have staff and management have played a massive part in helping aunty settle so well. Everyone ha been so kind and thoughtful going out of their way to create a true home from home environment.
Reply from Claire Lane, Marketing & Hospitality Manager at Croston Park Nursing Home
We are so pleased to hear that your aunt is so settled with us and feels at home. We are committed to providing a warm and welcoming environment for all of our residents. Thank you for your kind words. We look forward to continuing to provide excellent care for your aunt.
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Review of
Croston Park Nursing Home
from B N (Son of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been at Croston Park since early 2022 and has always received excellent care. The staff have always been kind, helpful and respectful of her needs. Recently, mum celebrated her 100th birthday and the staff went above and beyond their normal duties to ensure that this was a very happy and
joyous event for both mum and the wider family. They allocated us a private room and decorated it with balloons etc. which we had for 2 separate parties that week. On her actual birthday the staff and residents made floral table decorations and cakes for a surprise tea party. A big thank you to all staff and residents at Croston Park.
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Review of
Croston Park Nursing Home
from S B (Daughter of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother spent 2 years at Croston Park from 2022 to 2024 when, regrettably, some serious falls meant that she had to leave and go to another care home.
Mum always received excellent care from the staff members and managers who showed great affection for her. Sadly, her dementia deteriorated quickly
Mum always received excellent care from the staff members and managers who showed great affection for her. Sadly, her dementia deteriorated quickly
but mum always seemed happy with the level of care she received.
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Review of
Croston Park Nursing Home
from M S (Son of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care at Croston is a wonderful thing. Smiling faces from Summer til Spring.
Homely serenity, like a bird of the wing. And a warmth of heart, to give you a zing!
Homely serenity, like a bird of the wing. And a warmth of heart, to give you a zing!
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Review of
Croston Park Nursing Home
from B G (Wife of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has received excellent care for the last three and a half months. He has had kind and respectful care at all times.
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Review of
Croston Park Nursing Home
from S P (Wife of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I could not be happier about my husband's care at Croston Park Nursing home. All the staff are unfailingly kind, cheerful, helpful and respectful towards the residents and their families. They went 'above and beyond' when I and my family wanted to celebrate my husband's birthday, providing space,
furniture, tableware and decorations. They gave us every support and we cannot thank them enough. Well done to everyone.
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Review of
Croston Park Nursing Home
from David D (Husband of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having been discharged from hospital early last April, I spent four weeks receiving respite care in the home. Consequently, my wife being a resident, I can speak of its attributes both as a resident and service user. I have nothing but praise for every aspect of the care the home provides. The staff,
who seem to me to be very happy with their work, could not be more caring; they know each resident, his or her foibles and requirements, and ensure that everyone is dealt with respectfully. The food provided is of a very high standard and the accommodation is spotlessly clean. I need say no more in recommending the home to anyone seeking the services of a care home.
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Review of
Croston Park Nursing Home
from J M (Son of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The people who looked after my dad were caring, hard-working and supportive. At times, these staff members did not seem to be fully supported, leading to high staff turnover and a feeling that key staff were "over busy".
Many thanks for the care given to my dad over many years; I know it was a great
Many thanks for the care given to my dad over many years; I know it was a great
comfort to him.
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Review of
Croston Park Nursing Home
from Bernard C (Friend of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've visited quite a few nursing homes and care homes. Croston Park is by far the most caring and compassionate. The staff are super and love their residents. The manager does a wonderful job and her team seems genuinely happy. The home is an example for others to follow.
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Review of
Croston Park Nursing Home
from Frances R (Daughter of Resident) published on 28 December 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was only in the home for one month. In that time she and all family and friends were welcomed by all staff and treated with great respect. Mum came in for palliative care. Her room was perfect for her, looking out onto the church and lovely grounds. In her last three days, the whole staff went above
and beyond to take great care of Mum and ourselves. They really care, with great respect, humour and compassion. I would not hesitate to recommend the home and the contact with the church. Thank you!
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Review of
Croston Park Nursing Home
from Paula P (Daughter of Resident) published on 16 December 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was the happiest she had been in years at Croston Park Nursing Home, from the cleaners to the managers they are a family that allows yours to join them. The level of care and compassion is incredible, please know that your loved one will be in the safest of hands. There are no words to express
our gratitude and thanks to them all.
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Review of
Croston Park Nursing Home
from Bernadette W (Friend of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very satisfied.
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