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Care Homes Owned by The Park Lane Healthcare Group Ltd in South Yorkshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Park Lane Healthcare Group Ltd in South Yorkshire

Only the locations & reviews in South Yorkshire for The Park Lane Healthcare Group Ltd are showing below.

View the details of all 6 locations (with 427 reviews) owned by The Park Lane Healthcare Group Ltd

The Park Lane Healthcare Group Ltd Locations in South Yorkshire (3)

 - Browse 3 Care Homes owned by The Park Lane Healthcare Group Ltd in South Yorkshire
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Moorgate Hollow
Nightingale Close, Moorgate Care Village, Rotherham S60 2AB 
Top 20 carehome award certificate
10 69 reviews
Moorgate Hollow, Rotherham, South Yorkshire
Top 20 carehome award certificate
"Moorgate Hollow is an absolutely amazing care home, I would go so far as to say the best there is. We couldn't be happier with the quality…"   Read all 69 reviews
  • from £1,200 / week
  • 24 Rooms
Location Type Care Home

Moorgate Hollow is part of a care village and community atmosphere, where residents enjoy having their independence supported at the same time as having access to skilled and tailored personal ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Moorgate Croft
Nightingale Close, Moorgate, Rotherham S60 2AB 
9.8 54 reviews
Moorgate Croft, Rotherham, South Yorkshire
"Always made welcome when we visit, staff are lovely and professional. Meg loves it at Moorgate Croft and we are so glad she has settled.…"   Read all 54 reviews
  • from £1,200 / week
  • 31 Rooms
Location Type Care Home

Moorgate Croft is a thirty-one capacity care home able to take on both short and long-term care needs, making a positive contribution to community life with luxurious care for older and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Moorgate Lodge
Nightingale Close, Rotherham S60 2AB 
9.7 84 reviews
Moorgate Lodge, Rotherham, South Yorkshire
"My partner has been here since November 2025, he's really happy in here. Overall, I'm so grateful to all staff on his floor. I can go home…"   Read all 84 reviews
  • from £1,200 / week
  • 56 Rooms
Location Type Care Home

Moorgate Lodge is registered for fifty-six individuals, taking on both nursing and residential requirements within a comfortable facility where care is practised by an experienced and friendly ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

The Park Lane Healthcare Group Ltd Reviews in South Yorkshire (207)

9.8

The Park Lane Healthcare Group Ltd has a Group Review Score of 9.8 (9.830) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Park Lane Healthcare Group Ltd must have a Review Score.

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Review of

Moorgate Croft

from Steve W (Son-in-law of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made welcome when we visit, staff are lovely and professional. Meg loves it at Moorgate Croft and we are so glad she has settled. Her quality of life is so much better than she had living on her own.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft.
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Review of

Moorgate Croft

from Pam W (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day mum arrived at Morrgate Croft the staff have been welcoming, helpful and caring. Nothing is too much trouble and they are a happy and friendly group of carers. Mum settled in quickly and loves it! She loves all the activities, has made lots of new friends and thinks the staff are wonderful
and that they look after her very well and always have time for her! Thank you. Would happily recommend!
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft. The staff will really appreciate your positive comments.
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Review of

Moorgate Hollow

from Hayley P (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moorgate Hollow is an absolutely amazing care home, I would go so far as to say the best there is. We couldn't be happier with the quality and high standard of care our dad receives. The staff are amazing, so hard working and caring and always go above and beyond. They treat all residents like one of
the family. The home is run by a fantastic manager who is approachable and works hard to ensure the residents, staff and families are happy and receiving the highest quality care and support.
The home is always clean, bright and well maintained at all times. They involve residents in a variety of activities which are fun and stimulating. In March 2025 they were awarded 'Outstanding' by the QCC - honestly, this came as no surprise and they totally deserve it. I would definitely recommend Moorgate Hollow to anyone needing a first class care home for a member of their family. They are simply the best!
Reply from Sandra Hustwick, Director of Quality at Moorgate HollowThank you for writing such a lovely review for Moorgate Hollow. It is important for the staff to hear such positive comments and to know they are doing a great job every day.
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Review of

Moorgate Lodge

from J B (Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole, most staff are really great. Helpful understanding. Manager is very helpful no matter what the problem you have
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for taking the time to write a review for Moorgate Lodge. We appreciate your feedback.
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Review of

Moorgate Lodge

from Pat I (Partner of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been here since November 2025, he's really happy in here. Overall, I'm so grateful to all staff on his floor. I can go home after a visit and be really satisfied he is looked after properly. He's gained weight, which is a good thing. There is nothing negative I can say about this care
home.
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for writing a review for Moorgate Lodge. It's good to hear that your partner has settled well and the staff will appreciate your comments.
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Review of

Moorgate Croft

from J G (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moorgate Croft is an outstanding care home. Everyone from the cleaners to management are friendly, helpful and kind. When Dad moved there in November the staff encouraged him to eat in the dining room and join in the many, varied activities which helped him to settle in and socialise with new people.
As Dad deteriorated, the staff worked hard to meet his needs while maintaining his dignity and this enabled him to stay there in comfort until he sadly passed away. Moorgate Croft was not only his home but ours as well and the care they showed Dad also extended to us as a family. Couldn't recommend highly enough.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for writing such a positive review at this difficult time. I know the staff and Home Manager will appreciate your kind words.
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Review of

Moorgate Croft

from Lisa S (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in really well. All the staff have been attentive , caring and supportive. Mum has been encouraged to take part in daily activities which has really helped with making friends and socialising.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft. I am so pleased to hear that your mum has settled in at the home and will pass your positive comments on to the staff and Home Manager.
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Review of

Moorgate Lodge

from Elizabeth D (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law Pauline has been in Moorgate for 17 months. All the staff at the home are so friendly and caring, especially Zara on reception who is the first face you see. Lisa who does activities is brilliant, they always have time to have a quick chat and update us on Pauline and what she has been
doing. Would recommend Moorgate to anyone.
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for writing such a positive review for Moorgate Lodge. I will pass your comments on the manager and the staff. Its lovely to hear that your Mother in law has settled so well.
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Review of

Moorgate Lodge

from P M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been in Moorgate for 7 months. She has never been as well both physically and mentally. She has been encouraged to participate in many activities and has really enjoyed joining in. The care has been amazing, and activities are really varied as there is always stimulation. She has a good
appetite and enjoys most of the food. The friendship, love and care she has been shown is amazing. As a close family, we are really happy to see that she's looked after as we would as a family. Thank you.
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for taking the time to write a review for the service. The staff will be really pleased to hear they are doing such a good job and that your Mum has settled in at the home.
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Review of

Moorgate Croft

from Brett H (Son of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Attractive, well-maintained care home, both inside and out. Good size bedrooms, corridors and recreation rooms. All staff from first contact, ongoing care, to any finance issues have been helpful, supportive and excellent. Security is very good, with family visits always welcome at any time. Whilst
the cost of any care home will always be an issue, this care home was very good value.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft Care Home. Your feedback is valuable to us and I will share this with the home and the manager.
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Review of

Moorgate Lodge

from Tracey S (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We can't thank the staff enough here for the care they give my mum. We are so grateful for everything everyone does. The entertainment ladies are amazing and often get my mum up dancing. Everyone works so hard. The activities and entertainment are brilliant and make the place fun. I would love to live
here when I am unable to care for myself.
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for for your positive review. I am so pleased that your mum has settled so well at Moorgate Lodge. I will pass on your kind words to the staff at the home.
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Review of

Moorgate Croft

from I K (Daughter-in-law of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
New transfer to Moorgate Croft. Very impressed with how welcoming and helpful all the staff have been. They are happy to talk to family members to discuss issues and solutions.They have encouraged my father-in-law to get out of bed and join in activities. Plus sat in the dining room. Excellent range
of activities available - should cater to everyone's interests.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for your positive review for Moorgate Croft. I am so pleased that your father in law is settling so well.
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Review of

Moorgate Croft

from P W (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moorgate Croft is an excellent care home. The bedrooms are spacious and ensuite. There is a good dining room and lounge with a kitchen that guests can also use. There is a regular programme of activities and the entertainment organiser works very hard to encourage residents to participate. All the staff
are very caring and always available to help with any questions we have or items we require. The food options are good and there is adequate parking for visitors. Highly recommended.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write such a positive review. I know the staff and manager will appreciate your kind words.
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Review of

Moorgate Lodge

from D W (Husband of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent work in caring for my wife.
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for taking the time to write a review for the home. We really do value all feedback.
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Review of

Moorgate Lodge

from Tina J (Friend of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my friend received at Moorgate Lodge was exceptional. You provided her with a safe space where she could spend her last few weeks in peace surrounded by staff who genuinely cared about her. The carers, nurses, managers, in fact everyone, went above and beyond to look after my friend. I shall
be eternally grateful to them all for showing my dearest friend love and compassion at the end of her life.
Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeThank you for taking the time to write a review at such a difficult time. I will pass on your kind words to the Home Manager and all the staff.
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Review of

Moorgate Lodge

from Gail W (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Please do not place your loved ones in this Nursing Home.


This home is dangerous in my opinion. I found the nursing staff do not listen to the relatives of loved ones even when you are trying to advise them that your loved one may be ill. Management are obstructive and medical interventions are practically

non existent.
I found the nursing home to smell on the landings of body odour. Not surprising really with the extreme temperatures in this place. No fans or air conditioning even in the extreme temperatures. It's ridiculous, even the staff are nearly collapsing due to the heat.
Stimulus is non existent too for the residents. Absolutely nothing to do in this place for the residents. All you see the poor residents do is sit or lay in their rooms. This place is literally soleless.


I would not trust management in this place. It appears all about money not patient centred care. Please avoid at all costs.

Reply from Sandra Hustwick, Director of Quality at Moorgate LodgeAt Park Lane Healthcare we do value all feedback and always provide a response and opportunity to meet to discuss when required. This opinion does not reflect the kind and professional care we know is provided by the dedicated team at Moorgate Lodge, as illustrated by all the other reviews shared by families and residents.All concerns raised by this reviewer have been fully investigated and none have been upheld.A recent inspection by the Care Quality Commission rated the home "Good" with outstanding leadership.
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Review of

Moorgate Croft

from Stuart H (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What makes a good/excellent care home.
1. An environment in which they fit in.
2. A room that is clean with good facilities.
3. A warm environment/management - who listen.
4. Staff who are good and helpful.
5. Good food with variety.
6. Access when required to medical help.
7. Respect and activities
they enjoy.
Moorgate Croft excels at all these.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review for Moorgate Croft. I will pass on your positive comments to the staff.
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Review of

Moorgate Croft

from Barbara W (Friend of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and helpful, their care for the residents is good.
The food offered is really good and plenty of it. Activities arranged for the residents is amazing and the organiser excels all expectations. The rooms are cleaned regularly, which is important. Manager, listen to you. I have
no doubt this is one of the best care homes in the country.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write such a positive review for Moorgate Croft. I will pass on your kind words to the staff and the Home Manager.
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Review of

Moorgate Croft

from Mary B (Niece of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this care home are polite, knowledgeable and compassionate about their work. They always have a smile and nothing is too much trouble for them, any concerns are dealt with swiftly. They went above and beyond when auntie was on end of life and shed tears with the family members. The room
was prepared very respectfully and peacefully for end of life, and a member of staff was there when family wasn't. I cannot express enough gratitude to the staff there.
Reply from Sandra Hustwick, Director of Quality at Moorgate CroftThank you for taking the time to write a review at such a difficult time. The staff and manager do appreciate your kind words.
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Review of

Moorgate Hollow

from Diane W (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Moorgate Hollow for the last 2 years and I can honestly say that during this time the care and attention she has received has been exemplary. All the staff and manager go above and beyond their duties to make sure that mum is cared for at all times. When we visit, we are made to feel
like part of the Moorgate family with its friendly environment, approachable manager and caring staff members. They have just been awarded "outstanding" from the care quality commission which is definitely well deserved.
Reply from Sandra Hustwick, Director of Quality at Moorgate HollowWhat a lovely review. Thank you for taking the time give your feedback. The staff and manager will really appreciate this.
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Awards / Recognitions (0)

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