Care Homes Owned by The Park Lane Healthcare Group Ltd in South Yorkshire

I came to a meeting about changes and improvements to communal areas of the home. The manager explained things thoroughly and clearly, including health and safety procedures which will be in place during the work. I have visited many homes and I am continuously impressed by the staff and the quality of care given to my brother, and also to the standard of decoration and communal facilities in the home. Far better than most.

Brilliant, brilliant, brilliant! I cannot praise the staff at Moorgate Hollow enough! My mum has only been a resident a few months but from the moment I walked in, I felt such relief as I knew within seconds that she would be well cared for and I would not be spending my days worrying about whether she was happy and safe. Since she has been there, she has been on trips out, including the seaside this week, and has even been out on a one-to-one basis with the manager. There are so many activities for residents within a homely environment which is exceptionally clean and welcoming. My mother has put on weight and is no longer showing signs of agitation, which she previously exhibited. Moorgate Hollow has given me peace of mind and has given my mum a place where she is respected and treated as an individual. I cannot praise the manager and staff enough.

Thank you to all the staff

Although my mum's stay in Moorgate Lodge unfortunately lasted less than 3 weeks, the care and compassion afforded to her by all the members of staff was wonderful. The care manager operates an open-door policy, which we found reassuring. From day 1, she ensured mum's wishes were adhered to. All she required was to be kept 'clean, comfortable and quiet, and she was. The members of staff were always on hand with offers of tea and coffee, and even the occasional hug when required! Thank you all

Mum has been at Moorgate Hollow for a number of years now and we can honestly say we couldn't have chosen a better home for her. The whole team are exceptional. Everyone is supportive, caring and understanding of mum's needs. Communication is of high importance and we feel totally reassured and have the peace of mind, knowing that mum is in such good hands. Moorgate Hollow is run by an excellent, hard working manager, who leads by example and has such high standards, ensuring the residents receive the highest quality care. The home has a brilliant atmosphere, always clean and tidy and well maintained. We would definitely recommend Moorgate Hollow

Knowing that Mum is cared for by people who genuinely care about her wellbeing brings immense peace of mind. Moorgate Hollow is outstanding and I couldn't be more thankful for everything the manager and her team do every single day.

Moorgate Hollow is a wonderful place and Mum has been happy since she became a resident three years ago. As you enter the home, ALL the staff are friendly and welcoming. They are genuine, caring, respectful, kind and empathetic. Mum was taken to hospital with a chest infection. The reassuring, clear communication from the manager was impeccable. Mum was visited by staff whilst in hospital because they cared about her health and well-being. She loved seeing their familiar faces as hospitals can be distressing environments for a dementia patient. The Manager is incredible. It is clear that she has a dedicated and compassionate leadership style which has created a warm and welcoming environment for residents, their families and staff. She has redesigned many areas of the home, creating cohesive multifunctional spaces. Mum feel safe, enjoys the varied activities, themed musical events in the Nightingale bar (whilst drinking a malibu) days out, the in-house hair salon and the good food.

Friendly, welcoming staff who know the residents and their needs very well. Always willing to go the extra mile to make people comfortable.

Carers and management take all the time needed to make mum feel safe and secure. They notice small changes in mum's abilities as her illness progresses, and implement strategies to assist her more as needed. When a hospital appointment was organised, the staff didn't hesitate to arrange transport etc so everything could run smoothly. Thank you.

Always made welcome when we visit, staff are lovely and professional. Meg loves it at Moorgate Croft and we are so glad she has settled. Her quality of life is so much better than she had living on her own.

From the day mum arrived at Morrgate Croft the staff have been welcoming, helpful and caring. Nothing is too much trouble and they are a happy and friendly group of carers. Mum settled in quickly and loves it! She loves all the activities, has made lots of new friends and thinks the staff are wonderful and that they look after her very well and always have time for her! Thank you. Would happily recommend!

The home is always clean, bright and well maintained at all times. They involve residents in a variety of activities which are fun and stimulating. In March 2025 they were awarded 'Outstanding' by the QCC - honestly, this came as no surprise and they totally deserve it. I would definitely recommend Moorgate Hollow to anyone needing a first class care home for a member of their family. They are simply the best!

On the whole, most staff are really great. Helpful understanding. Manager is very helpful no matter what the problem you have

My partner has been here since November 2025, he's really happy in here. Overall, I'm so grateful to all staff on his floor. I can go home after a visit and be really satisfied he is looked after properly. He's gained weight, which is a good thing. There is nothing negative I can say about this care home.

Moorgate Croft is an outstanding care home. Everyone from the cleaners to management are friendly, helpful and kind. When Dad moved there in November the staff encouraged him to eat in the dining room and join in the many, varied activities which helped him to settle in and socialise with new people. As Dad deteriorated, the staff worked hard to meet his needs while maintaining his dignity and this enabled him to stay there in comfort until he sadly passed away. Moorgate Croft was not only his home but ours as well and the care they showed Dad also extended to us as a family. Couldn't recommend highly enough.

Mum has settled in really well. All the staff have been attentive , caring and supportive. Mum has been encouraged to take part in daily activities which has really helped with making friends and socialising.

My mother-in-law Pauline has been in Moorgate for 17 months. All the staff at the home are so friendly and caring, especially Zara on reception who is the first face you see. Lisa who does activities is brilliant, they always have time to have a quick chat and update us on Pauline and what she has been doing. Would recommend Moorgate to anyone.

Mum has now been in Moorgate for 7 months. She has never been as well both physically and mentally. She has been encouraged to participate in many activities and has really enjoyed joining in. The care has been amazing, and activities are really varied as there is always stimulation. She has a good appetite and enjoys most of the food. The friendship, love and care she has been shown is amazing. As a close family, we are really happy to see that she's looked after as we would as a family. Thank you.

Attractive, well-maintained care home, both inside and out. Good size bedrooms, corridors and recreation rooms. All staff from first contact, ongoing care, to any finance issues have been helpful, supportive and excellent. Security is very good, with family visits always welcome at any time. Whilst the cost of any care home will always be an issue, this care home was very good value.

We can't thank the staff enough here for the care they give my mum. We are so grateful for everything everyone does. The entertainment ladies are amazing and often get my mum up dancing. Everyone works so hard. The activities and entertainment are brilliant and make the place fun. I would love to live here when I am unable to care for myself.