Moorgate Lodge

Nightingale Close, Rotherham S60 2AB
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9.7 79 Reviews
  • Moorgate Lodge, Rotherham
Moorgate Lodge is registered for fifty-six individuals, taking on both nursing and residential requirements within a comfortable facility where care is practised by an experienced and friendly team.

While benefitting from a homely interior, residents are also able to feel the independence that comes with being part of a village environment, with numerous activities and events to choose from.

Staff look to build up a strong relationship with each individual, getting to know their needs and preferences and happy to discuss issues with loved ones.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1045
  • Self-Funded Nursing Care: from £1265
  • RESPITE Self-Funded Residential Care: from £1045
  • RESPITE Self-Funded Nursing Care: from £1045

These prices are only a guideline, please contact Moorgate Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lisa Goodall (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (52)
  • Couples/Companion Rooms with ensuite Wet Room (2)
Total of 79, showing 1-20
9.7

Moorgate Lodge has a Review Score of 9.7 (9.706) out of 10, based on 28 reviews in the last 2 years. Over all time Moorgate Lodge has 79 reviews.

Overall Experience

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Overall Experience  Overall Experience 1.0 out of 5

Please do not place your loved ones in this Nursing Home.


This home is dangerous in my opinion. I found the nursing staff do not listen to the relatives of loved ones even when you are trying to advise them that your loved one may be ill. Management are obstructive and medical interventions are practically

non existent.
I found the nursing home to smell on the landings of body odour. Not surprising really with the extreme temperatures in this place. No fans or air conditioning even in the extreme temperatures. It's ridiculous, even the staff are nearly collapsing due to the heat.
Stimulus is non existent too for the residents. Absolutely nothing to do in this place for the residents. All you see the poor residents do is sit or lay in their rooms. This place is literally soleless.


I would not trust management in this place. It appears all about money not patient centred care. Please avoid at all costs.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

At Park Lane Healthcare we do value all feedback and always provide a response and opportunity to meet to discuss when required. This opinion does not reflect the kind and professional care we know is provided by the dedicated team at Moorgate Lodge, as illustrated by all the other reviews shared by families and residents.All concerns raised by this reviewer have been fully investigated and none have been upheld.A recent inspection by the Care Quality Commission rated the home "Good" with outstanding leadership.

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Overall Experience  Overall Experience 5.0 out of 5

When we first looked around we were met with a genuine warmth and friendliness by everyone. This is still the case whenever we visit.The love and care they give mum is amazing. She is a different person to when she first arrived. More confident and settled and physically and mentally so much improved.
The staff encourage her to join in all the activities which she loved. The staff are always smiling and happy to chat - a fabulous family environment in which we are happy for mum to be a part of.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for your kind words. It is lovely to hear when someone has settled so well in the home. The staff and Home Manager work very hard to keep the homely family atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

My mother in Law was looked after extremely well for her end of life care. The staff were professional and very caring. Other relatives we met included nurses who again praised the home and its staff very highly. The food there is also worth a mention. It is made by a chef and is delicious.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for taking the time to write such a positive review. I will pass on your comments to the manager and staff team who will appreciate this.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has only been here a week but already we feel part of the family. Staff are so nice and helpful and the home is lovely and clean and homely.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for taking the time to write a positive review for the home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was at this nursing home for the last 3 months of her life. It was a difficult decision and stressful choosing the right home. We chose Moorgate Lodge and never regretted it. The care and love and professionalism was second to none. They not only looked after mum, they looked after us too. An
awful time in our lives was made better thanks to these lovely staff and friends. Thank you- my love to all.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank for your kind words at such a difficult time. I know the manager and the staff will really appreciate this.

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Overall Experience  Overall Experience 5.0 out of 5

A first class care home. The manager and staff are very caring and professional. They made my mum feel cared for and safe in a very nice environment. Thank you for much for everything you did for my mum and family.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for taking the time to write such a positive review. The manager and staff do appreciate the feedback and find this motivational.

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Overall Experience  Overall Experience 5.0 out of 5

Moving mum into a care home was such a difficult decision for us as a family.
The manager, deputy manager, nursing and care staff have all been wonderful.
They care for mums needs so well, always cheerful professional and caring and they always have time to talk to us.
I feel that this care home
goes above and beyond in everything offered. The environment is bright and welcoming, the bedrooms are lovely. We are looking forward to the activities being planned for VE day! Well done Moorgate Lodge and thank you for getting it right.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you so much for your lovely review. I know the manager and staff will appreciate your kind words. I hope you enjoyed the VE day celebrations which really were spectacular.

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Overall Experience  Overall Experience 5.0 out of 5

my mom needed end of life care and we were fortunate to find Moorgate Lodge. The manager was so loving and caring from our first meeting. The whole team were fantastic ensuring ensuring mums room suited her individual needs, and her care was second to none. Evaluated on a daily basis to ensure she
got the best out of her remaining time. We were treat like family by everyone and kept fully upto date. Mums passing was very peaceful, she was painfree and calm. An amazing Home / Team. Special thanks to the manager and the team.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for adding such a lovely review at such difficult time. I know that the manager and the staff will appreciate your kind words.

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Overall Experience  Overall Experience 5.0 out of 5

We can't thank and praise the manager and her staff at Moorgate Lodge nursing home enough. They made our mums final months pleasurable and comfortable. Thank you.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for your positive review for Moorgate Lodge Nursing Home. I will pass on your kind words to the staff who I know will appreciate this.

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Overall Experience  Overall Experience 4.0 out of 5

My father was made so comfortable in his last few weeks staff friendly and very caring.

Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge

Thank you for taking the time to write such a kind review.

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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Moorgate Lodge in January from hospital following a fall at home. From our first initial meeting/visit to the home, we were made to feel very welcome and felt that Moorgate Lodge was the place that would meet our mum's physical, social and emotional needs. The home manager was very
warm, welcoming and knowledgeable. I knew her aim was for her staff to deliver person-centred, evidence-based care to my mum. Which they did and more. Mum received a high standard of care from all members of staff. I stayed with Mum during her last night and I witnessed a high standard of care delivered to Mum with empathy and compassion. The home is tranquil but also has many activities to choose from, well furnished and very clean. Thank you to everyone at Moorgate Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

Since our mum came to live here (2 years, just over) we have had peace of mind that she is well looked after and cared for. All staff are lovely and friendly and are for the most part consistent in caring for our mum.

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Overall Experience  Overall Experience 5.0 out of 5

The above home is like heaven to my uncle and he is looked after by first-class staff and nothing is too much trouble for them.

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Overall Experience  Overall Experience 4.0 out of 5

My mother moved into a very comfortable, good-sized room with a patio door. We created a small garden area for her where she watches the wildlife on her bird feeders. As she is virtually bedbound, this is a pleasure for her.
Nursing and caring needs are well taken care of. The only downside being the
lack of social interaction. We as a family visit daily, but other than that daily activities or interaction from staff is limited.
I appreciate Mum is not able to participate in games, quizzes etc but a little conversation would be all we ask. Staff converse with family when we are there.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly.
Clean, welcoming, and well-looked-after environment.
Lots of nice activities for residents.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, very friendly and helpful all the time, lots of activities, decorated nicely.
Very well-kept place.

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Overall Experience  Overall Experience 5.0 out of 5

My Grandma has been in a care home now for quite some time. She moved from a previous care home that had closed down. I am so pleased with the level of care that she receives. Every need is tended to fully. It is the little things that really do mean a lot. Her hair is washed, her nails cut and her
chin hair shaved. This makes my Grandma feel as normal as possible and we notice she is always very well put together. I am very happy with the level of care she gets here. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely place.
The staff are very friendly.
Service users want for nothing.
Good entertainment.
Very clean.
Mum seems happy.

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Overall Experience  Overall Experience 5.0 out of 5

Moorgate Lodge is a lovely warm, friendly place my Mother-in-law is very happy there. The staff are fantastic. The activities are brilliant. Love the place and people.

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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Moorgate Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.706 for Moorgate Lodge is calculated as follows: ( (272 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 327 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moorgate Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2025

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 22 Jul 2025

Ensuite rooms available

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Awards / Recognitions (0)

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Meet the Team (1)

Lisa

Lisa Goodall

Job Title: Manager

Lisa is a multi-skilled and highly trained Registered Mental Health Nurse by profession. She brings a plethora of care skills to her role as Nursing Home Manager at Moorgate Lodge and we are indeed lucky to have her. Lisa has built an impressive CV over the years, with both the NHS and the private sector and we are supremely confident that the needs of our clients are very safe in her hands, however challenging they may be. Her insatiable appetite for continuous professional development has served her well, whilst demonstrating the ability to turn around negative situations she has been faced with into positives, a skill set never needed more than in recent times that we all know only too well.

Frequently Asked Questions about Moorgate Lodge

What types of Care is Moorgate Lodge registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Moorgate Lodge have?

There are 52 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Moorgate Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moorgate Lodge to the centre of Rotherham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorgate Lodge to verify any information. View our terms and conditions. Moorgate Lodge has an Enhanced Service - more info.