These prices are only a guideline, please contact Moorgate Lodge to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Moorgate Lodge has a Review Score of 9.7 (9.706) out of 10, based on 28 reviews in the last 2 years. Over all time Moorgate Lodge has 79 reviews.
Review from Gail W (Daughter of Resident) published on 7 August 2025
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This home is dangerous in my opinion. I found the nursing staff do not listen to the relatives of loved ones even when you are trying to advise them that your loved one may be ill. Management are obstructive and medical interventions are practically
I would not trust management in this place. It appears all about money not patient centred care. Please avoid at all costs.
Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
At Park Lane Healthcare we do value all feedback and always provide a response and opportunity to meet to discuss when required. This opinion does not reflect the kind and professional care we know is provided by the dedicated team at Moorgate Lodge, as illustrated by all the other reviews shared by families and residents.All concerns raised by this reviewer have been fully investigated and none have been upheld.A recent inspection by the Care Quality Commission rated the home "Good" with outstanding leadership.
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Review from Pat M (Daughter of Resident) published on 17 July 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank you for your kind words. It is lovely to hear when someone has settled so well in the home. The staff and Home Manager work very hard to keep the homely family atmosphere.
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Review from Andrew B (Son of Resident) published on 10 June 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank you for taking the time to write such a positive review. I will pass on your comments to the manager and staff team who will appreciate this.
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Review from Lorraine P (Daughter of Resident) published on 6 June 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank you for taking the time to write a positive review for the home.
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Review from L H (Daughter of Resident) published on 23 May 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank for your kind words at such a difficult time. I know the manager and the staff will really appreciate this.
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Review from D W (Son of Resident) published on 22 May 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank you for taking the time to write such a positive review. The manager and staff do appreciate the feedback and find this motivational.
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Review from K S (Daughter of Resident) published on 19 May 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank you so much for your lovely review. I know the manager and staff will appreciate your kind words. I hope you enjoyed the VE day celebrations which really were spectacular.
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Review from M S (Daughter of Resident) published on 6 May 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank you for adding such a lovely review at such difficult time. I know that the manager and the staff will appreciate your kind words.
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Review from A M (Daughter of Resident) published on 28 April 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank you for your positive review for Moorgate Lodge Nursing Home. I will pass on your kind words to the staff who I know will appreciate this.
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Review from D W (Daughter of Resident) published on 11 April 2025
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Reply from Sandra Hustwick, Director of Quality at Moorgate Lodge
Thank you for taking the time to write such a kind review.
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Review from F L (Daughter of Resident) published on 24 February 2025
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Review from Michelle C (Daughter of Resident) published on 31 January 2025
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Review from K B (Niece of Resident) published on 28 November 2024
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Review from K P (Daughter of Resident) published on 20 November 2024
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Review from E C (Granddaughter of Resident) published on 7 November 2024
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Review from S D (Grandson of Resident) published on 7 November 2024
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Review from E T (Granddaughter of Resident) published on 7 November 2024
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Review from W T (Daughter of Resident) published on 7 November 2024
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Review from W M (Son of Resident) published on 7 November 2024
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Review from E D (Daughter-in-law of Resident) published on 7 November 2024
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The Review Score of 9.7 (9.706) out of 10 for Moorgate Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.706 for Moorgate Lodge is calculated as follows: ( (272 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 327 Ratings = 4.706
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Moorgate Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Jan 2025
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 22 Jul 2025
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Job Title: Manager
Lisa is a multi-skilled and highly trained Registered Mental Health Nurse by profession. She brings a plethora of care skills to her role as Nursing Home Manager at Moorgate Lodge and we are indeed lucky to have her. Lisa has built an impressive CV over the years, with both the NHS and the private sector and we are supremely confident that the needs of our clients are very safe in her hands, however challenging they may be. Her insatiable appetite for continuous professional development has served her well, whilst demonstrating the ability to turn around negative situations she has been faced with into positives, a skill set never needed more than in recent times that we all know only too well.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorgate Lodge to verify any information. View our terms and conditions. Moorgate Lodge has an Enhanced Service - more info.