
Her quality of life is so much better than she had living on her own.Steve W(Son-in-law of Resident/Service User)

From the day mum arrived at Morrgate Croft the staff have been welcoming, helpful and caring.Pam W(Daughter of Resident/Service User)

The staff at this care home are polite, knowledgeable and compassionate about their work.Mary B(Niece of Resident/Service User)

Her quality of life is so much better than she had living on her own.Steve W(Son-in-law of Resident/Service User)

From the day mum arrived at Morrgate Croft the staff have been welcoming, helpful and caring.Pam W(Daughter of Resident/Service User)

The staff at this care home are polite, knowledgeable and compassionate about their work.Mary B(Niece of Resident/Service User)

Moorgate Croft is a thirty-one capacity care home able to take on both short and long-term care needs, making a positive contribution to community life with luxurious care for older and vulnerable.
The provider's homes all focus on establishing a strong bond of trust and understanding between residents and carers, supporting an interesting lifestyle and maintaining a welcoming approach to visiting loved ones.
Activity coordinators make sure that personal interests are included, with the aim of seeing long-term benefits on both physical and mental health where possible.
Care Provided by Moorgate Croft
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Moorgate Croft for full pricing details and T&Cs.
Contact Moorgate Croft to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Park Lane Healthcare Group Ltd
- Private Owned
Person in charge
- Lauren Davies(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (31)
Moorgate Croft Reviews (56)
Moorgate Croft has a Review Score of 9.8 (9.778) out of 10, based on 24 reviews in the last 2 years.
Over all time Moorgate Croft has 56 reviews.
The manager and the senior carers were always very helpful and co-operative. The care and consideration given to us and the compassion for my father from all the carers during his final days was exceptionally good.
Staff will go out of their way for my mother's needs.
Good care and supported by staff day and night. I know I'm an awkward old bat and I don't know how they put up with me, but they are always good with me and very polite. Nursing care is very good and staff are always helpful.
This residence is so lovely, my friend really loved it. She said they care about her and help her with whatever she needed. They were very friendly and accommodating. I saw them treat her with care and respect. She really had lots of lovely things to say about them. I saw this with my own eyes. Highly recommend. I only visited and want able to enter.
My mum has been treated extremely well and is very happy. I know she is well cared for and safe. Very good staff, who are always friendly, knowledgable and caring. A very good care home. I have nothing but praise for it.
I have nothing but the highest praise for the care and attention our mother has received whilst being a resident here. This is down to each and every member of staff. In the last few difficult months, when we have not been able to visit, we as a family, know that Mum is being kept safe and sound. With all the negative pees about care homes at present, it is a shame that Moorgate Croft and many others looking after their residents are not getting the praise they so richly deserve. Thanking you all.
Moorgate Croft have done an excellent job of keeping all residents safe during the Covid pandemic, having closed to all non-essential visitors on 16th March. Communication has been via phone and we have also seen our relative through the reception window.
Our mum is happy and that's good enough for us. Staff are very friendly and polite. She had an illness which was cared for extremely well. All of which makes it easy for us as a family to cope with. Thank you to everyone.
High Recommend.
My dad is looked after very well by all the staff, he has no complaints. This applies to what he frequently thinks since moving in, they have done everything to make dad happy.
My mother has been very happy at Moorgate Croft. All her needs are taken care of in a safe environment. Staff are friendly and kind.
My mum has been at Moorgate Croft for 6 1/2 years. I have always found that they care for mum's needs very well. If I ever have need to talk to the manager she is always there to listen, also the staff are very friendly and I can see that they really care for mum.
I find that the staff and manager do a fantastic job, they have patience and treat the patient with respect and care. I have admiration for all of them in a job that many people could not do as most of them are nearing the end of life.
Mother is well cared for. Everywhere clean and tidy. We are always welcomed when we visit which can be any time. Medical attention is prompt if needed. My mother does not always like the food but she was always a faddy eater. There are various activities and visits for the residents. Rooms are very good size and are all en suite.
When looking for a care home for mum, my sister researched the internet for a suitable home. A friend of ours father comes to Moorgate Village for respite and she suggested we looked at Moorgate. After seeing the facilities we took mum to look at it, she was very happy with what she saw. We didn't think she would settle there but having been there since June mum wished she had done it earlier, because she feels safe and secure with staff looking in on her at regular intervals. That gives us peace of mind knowing mum is secure and happy in her new surroundings.
Present were the care home manager, myself, my sister- obviously my mother. The manager explained the forward looking position to us regarding things such as resuscitation procedures and health and safety issues. My mother was particularly re-assured that if she became really ill she would have the option of staying in Moorgate Croft. We had a few issues of our own which we discussed but we came away from the meeting quite assured that these would be dealt with.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2025Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 July 2026Luxury ensuite rooms available
News (2) & Events (0)
- 15 Sep 2025
??? We are beyond excited to share some fantastic news! ??? Two of our amazing managers at Moorgate Care Village – Lauren from Moorgate Croft and Leighann from Moorgate Hollow...
- 08 Sep 2025
Moorgate Care Village has officially opened its brand-new hospitality and function room, celebrating continued success after receiving two ‘Outstanding’ ratings from the Care Quality Commission (CQC) for two of its...
There are no upcoming events for Moorgate Croft.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Moorgate Croft.
Accreditations
There are no accreditations posted yet for Moorgate Croft.
Meet the Team (1)

Lauren is another of our managers who have been promoted through the ranks over the last thirteen years - starting as an apprentice carer. She has worked tirelessly throughout that time, sacrificing much for the good of the home and we were delighted to offer her the manager’s role. She is the perfect fit for Moorgate Croft, and nothing gives us greater pride than seeing someone evolve and become a manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorgate Croft to verify any information. View our terms and conditions. Moorgate Croft has an Enhanced Service -more info.