Her quality of life is so much better than she had living on her own.Steve W(Son-in-law of Resident/Service User)
From the day mum arrived at Morrgate Croft the staff have been welcoming, helpful and caring.Pam W(Daughter of Resident/Service User)
The staff at this care home are polite, knowledgeable and compassionate about their work.Mary B(Niece of Resident/Service User)
Her quality of life is so much better than she had living on her own.Steve W(Son-in-law of Resident/Service User)
From the day mum arrived at Morrgate Croft the staff have been welcoming, helpful and caring.Pam W(Daughter of Resident/Service User)
The staff at this care home are polite, knowledgeable and compassionate about their work.Mary B(Niece of Resident/Service User)
Moorgate Croft is a thirty-one capacity care home able to take on both short and long-term care needs, making a positive contribution to community life with luxurious care for older and vulnerable.
The provider's homes all focus on establishing a strong bond of trust and understanding between residents and carers, supporting an interesting lifestyle and maintaining a welcoming approach to visiting loved ones.
Activity coordinators make sure that personal interests are included, with the aim of seeing long-term benefits on both physical and mental health where possible.
Contact Moorgate Croft to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Moorgate Croft for full pricing details and T&Cs.
Moorgate Croft has a Review Score of 9.8 (9.798) out of 10, based on 27 reviews in the last 2 years.
Over all time Moorgate Croft has 59 reviews.
First impressions are good. Rooms are larger than average and have ensuite showers. There is, unfortunately, not much buzz in this home and residents mostly seem to keep to their own rooms. However, I have only been visiting for 3 months and this may be due to the continuing COVID restrictions....
First impressions are good. Rooms are larger than average and have ensuite showers. There is, unfortunately, not much buzz in this home and residents mostly seem to keep to their own rooms. However, I have only been visiting for 3 months and this may be due to the continuing COVID restrictions. With firm management and an improved programme of social activities, the home could have great potential.
All the staff, without exception, are competent but also extremely kind and thoughtful.
All the staff, without exception, are competent but also extremely kind and thoughtful.
What a wonderful place Moorgate Croft is! The staff are second to none and they make it such a fantastic homely environment for the residents. So caring, so professional and so friendly. They make you feel so welcome and I can’t recommend them highly enough.
What a wonderful place Moorgate Croft is! The staff are second to none and they make it such a fantastic homely environment for the residents. So caring, so professional and so friendly. They make you feel so welcome and I can’t recommend them highly enough.
The manager and the senior carers were always very helpful and co-operative. The care and consideration given to us and the compassion for my father from all the carers during his final days was exceptionally good.
The manager and the senior carers were always very helpful and co-operative. The care and consideration given to us and the compassion for my father from all the carers during his final days was exceptionally good.
Staff will go out of their way for my mother's needs.
Staff will go out of their way for my mother's needs.
Good care and supported by staff day and night. I know I'm an awkward old bat and I don't know how they put up with me, but they are always good with me and very polite. Nursing care is very good and staff are always helpful.
Good care and supported by staff day and night. I know I'm an awkward old bat and I don't know how they put up with me, but they are always good with me and very polite. Nursing care is very good and staff are always helpful.
This residence is so lovely, my friend really loved it. She said they care about her and help her with whatever she needed. They were very friendly and accommodating. I saw them treat her with care and respect. She really had lots of lovely things to say about them. I saw this with my own eyes....
This residence is so lovely, my friend really loved it. She said they care about her and help her with whatever she needed. They were very friendly and accommodating. I saw them treat her with care and respect. She really had lots of lovely things to say about them. I saw this with my own eyes. Highly recommend. I only visited and want able to enter.
My mum has been treated extremely well and is very happy. I know she is well cared for and safe. Very good staff, who are always friendly, knowledgable and caring. A very good care home. I have nothing but praise for it.
My mum has been treated extremely well and is very happy. I know she is well cared for and safe. Very good staff, who are always friendly, knowledgable and caring. A very good care home. I have nothing but praise for it.
I have nothing but the highest praise for the care and attention our mother has received whilst being a resident here. This is down to each and every member of staff. In the last few difficult months, when we have not been able to visit, we as a family, know that Mum is being kept safe and sound....
I have nothing but the highest praise for the care and attention our mother has received whilst being a resident here. This is down to each and every member of staff. In the last few difficult months, when we have not been able to visit, we as a family, know that Mum is being kept safe and sound. With all the negative pees about care homes at present, it is a shame that Moorgate Croft and many others looking after their residents are not getting the praise they so richly deserve. Thanking you all.
Moorgate Croft have done an excellent job of keeping all residents safe during the Covid pandemic, having closed to all non-essential visitors on 16th March. Communication has been via phone and we have also seen our relative through the reception window.
Moorgate Croft have done an excellent job of keeping all residents safe during the Covid pandemic, having closed to all non-essential visitors on 16th March. Communication has been via phone and we have also seen our relative through the reception window.
Our mum is happy and that's good enough for us. Staff are very friendly and polite. She had an illness which was cared for extremely well. All of which makes it easy for us as a family to cope with. Thank you to everyone.
Our mum is happy and that's good enough for us. Staff are very friendly and polite. She had an illness which was cared for extremely well. All of which makes it easy for us as a family to cope with. Thank you to everyone.
High Recommend.
High Recommend.
My dad is looked after very well by all the staff, he has no complaints. This applies to what he frequently thinks since moving in, they have done everything to make dad happy.
My dad is looked after very well by all the staff, he has no complaints. This applies to what he frequently thinks since moving in, they have done everything to make dad happy.
My mother has been very happy at Moorgate Croft. All her needs are taken care of in a safe environment. Staff are friendly and kind.
My mother has been very happy at Moorgate Croft. All her needs are taken care of in a safe environment. Staff are friendly and kind.
My mum has been at Moorgate Croft for 6 1/2 years. I have always found that they care for mum's needs very well. If I ever have need to talk to the manager she is always there to listen, also the staff are very friendly and I can see that they really care for mum.
My mum has been at Moorgate Croft for 6 1/2 years. I have always found that they care for mum's needs very well. If I ever have need to talk to the manager she is always there to listen, also the staff are very friendly and I can see that they really care for mum.
I find that the staff and manager do a fantastic job, they have patience and treat the patient with respect and care. I have admiration for all of them in a job that many people could not do as most of them are nearing the end of life.
I find that the staff and manager do a fantastic job, they have patience and treat the patient with respect and care. I have admiration for all of them in a job that many people could not do as most of them are nearing the end of life.
Mother is well cared for. Everywhere clean and tidy. We are always welcomed when we visit which can be any time. Medical attention is prompt if needed. My mother does not always like the food but she was always a faddy eater. There are various activities and visits for the residents. Rooms are very...
Mother is well cared for. Everywhere clean and tidy. We are always welcomed when we visit which can be any time. Medical attention is prompt if needed. My mother does not always like the food but she was always a faddy eater. There are various activities and visits for the residents. Rooms are very good size and are all en suite.
When looking for a care home for mum, my sister researched the internet for a suitable home. A friend of ours father comes to Moorgate Village for respite and she suggested we looked at Moorgate. After seeing the facilities we took mum to look at it, she was very happy with what she saw. We didn't...
When looking for a care home for mum, my sister researched the internet for a suitable home. A friend of ours father comes to Moorgate Village for respite and she suggested we looked at Moorgate. After seeing the facilities we took mum to look at it, she was very happy with what she saw. We didn't think she would settle there but having been there since June mum wished she had done it earlier, because she feels safe and secure with staff looking in on her at regular intervals. That gives us peace of mind knowing mum is secure and happy in her new surroundings.
Present were the care home manager, myself, my sister- obviously my mother. The manager explained the forward looking position to us regarding things such as resuscitation procedures and health and safety issues. My mother was particularly re-assured that if she became really ill she would have the...
Present were the care home manager, myself, my sister- obviously my mother. The manager explained the forward looking position to us regarding things such as resuscitation procedures and health and safety issues. My mother was particularly re-assured that if she became really ill she would have the option of staying in Moorgate Croft. We had a few issues of our own which we discussed but we came away from the meeting quite assured that these would be dealt with.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Luxury ensuite rooms available
??? We are beyond excited to share some fantastic news! ??? Two of our amazing managers at Moorgate Care Village – Lauren from Moorgate Croft and Leighann from Moorgate Hollow...
Moorgate Care Village has officially opened its brand-new hospitality and function room, celebrating continued success after receiving two ‘Outstanding’ ratings from the Care Quality Commission (CQC) for two of its...
There are no upcoming events for Moorgate Croft.
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Lauren is another of our managers who have been promoted through the ranks over the last thirteen years - starting as an apprentice carer. She has...
Lauren is another of our managers who have been promoted through the ranks over the last thirteen years - starting as an apprentice carer. She has worked tirelessly throughout that time, sacrificing much for the good of the home and we were delighted to offer her the manager’s role. She is the perfect fit for Moorgate Croft, and nothing gives us greater pride than seeing someone evolve and become a manager.
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