Moorgate Hollow

Nightingale Close, Moorgate Care Village, Rotherham S60 2AB
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9.9 69 Reviews
  • Moorgate Hollow, Rotherham
Moorgate Hollow is part of a care village and community atmosphere, where residents enjoy having their independence supported at the same time as having access to skilled and tailored personal care.

The care environment has been designed with a 'touch of class' in mind, with the provider passionate that older people and adults with care needs should enjoy a fulfilling lifestyle with all homely comforts, privacy and dignity anyone would wish for their loved ones.

Carers receive on-going training, with standards keeping up with key sector developments and regulatory issues.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1045
  • RESPITE Self-Funded Residential Dementia Care: from £1045

These prices are only a guideline, please contact Moorgate Hollow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Leigh-Ann Peace (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)
Total of 69, showing 61-69
9.9

Moorgate Hollow has a Review Score of 9.9 (9.946) out of 10, based on 27 reviews in the last 2 years. Over all time Moorgate Hollow has 69 reviews.

Overall Experience

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Overall Experience  Overall Experience 4.0 out of 5

From the first day, my wife went into the home, the staff have been very good with me and my wife. They always keep me informed of anything that is going on with any problems or anything positive. The staff will go out of their way to help me out, even with the buying of her underwear, they will pick
me up some in their own time. I can't fault them at all.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the Moorgate Care Village since 2008, moving to the Hollow in 2013 as her dementia worsened. She settled straight away, due to the helpful and caring attitude of the staff. They quickly got to know mum and treated her with dignity, respect and a lot of humour, which was reciprocated
when mum was on top form! Her dementia and mobility have progressively declined, but there have always been strategies/equipment put in place to make mum as comfortable as possible and to enable her to access day-to-day living.
Discussions between myself and the management team have taken place at every stage to ensure mum's care, well-being and safety, and I've had regular input into mum's care plan.
All the staff are friendly and caring, always putting the needs of the resident's first, whilst still keeping a sense of humour in often difficult and demanding situations.

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Overall Experience  Overall Experience 5.0 out of 5

My auntie is a new resident at Moorgate Hollow. I'm so pleased with how lovely the home is. Cleanliness and the staff are so friendly, nothings too much trouble. Staff are very good with the residents and relatives, always go the extra mile.

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Overall Experience  Overall Experience 5.0 out of 5

To put my beloved sister is in this care home with a traumatic experience. Moorgate Hollow was the first of many we viewed, and felt reassured they would take good care of our sister. Goodness me we were right, they are very caring to her every need.
We need to make her room more homely ie. decorating
- personal items and soft furnishings. My sisters bungalow was very pleasing to the eye and most comforting. We truly hope the care she is now getting will continue.

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Overall Experience  Overall Experience 5.0 out of 5

My mum as just died at Moorgate Hollow. Me and my family cannot thank them enough they cared for not only my mum but for all the family. Nothing was too much trouble, even though I know as a nurse myself that they were really busy with other residents and family's. The rooms were all spotless, no smell
of urine even though I know some of the residents would have problems with incontinence. All the residents you could tell were valued, music played or TVs on, residents singing. The food always looked lovely. Even my mum came to her last days of life she received mouth care and turns. They looked after her till the last minute of her life treating her with dignity. All I can add is thank you, you are all amazing. My mum was loved by us and I believe she was loved by the staff at the home, what else does a relative need. I would recommend this home to anyone who needs care when suffering from dementia.

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Overall Experience  Overall Experience 5.0 out of 5

My Auntie moved into Moorgate Hollow in April 2015 after a very few difficult months with her living alone. Since being in the home she looks like a different person. The home is in a quiet setting, easy for us to reach. The staff are very friendly and caring and have finally succeeded in getting my
auntie to interact with other residents and take part in the many activities they offer.
When visiting, the home is always clean and tidy. There's always a domestic in sight busy cleaning the main areas. The residents always look clean and are well stimulated. The menu's look tasty and although my auntie can not remember what's she's had to eat we know she is well fed. In the afternoon they come round with tea and biscuits. She went on two day trips during the summer to Cleethorpes which she thoroughly enjoyed and prompted her to remember when she used to go with my mum as a teenager and it was lovely for her to have those memories rekindled.
It is such a relief for me and my family to know that she is being well looked after and that she's happy and made friends and for that we will be eternally grateful to Moorgate Hollow .

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Overall Experience  Overall Experience 5.0 out of 5

It was an heart wrenching time when my family and I was told our sister needed moving from residential care to EMI care. We looked around several EMI units and felt disgruntled, until we found heaven at Moorgate Hollow, clean, very friendly staff, residents happy and well cared for. The Manager has
gone out of her way to help us in anyway she can to making the transition as easy as possible. Thank you, you really are an angel in this heaven of a home!

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Overall Experience  Overall Experience 5.0 out of 5

Myself and my two sisters, recently visited this home to see if it would be a suitable place for our eldest sister, who had recently been diagnosed with dementia. This was the fourth home we had visited, and we can honestly say it was the best! The manager, staff and even the residents were very welcoming,
in fact we ended up staying there laughing and talking for nearly two hours! We are now hopefully in the process of moving our sister there ASAP! This home is a credit to the manager and the staff working there!

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Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to Moorgate Hollow in March 2015 and I cannot praise the staff enough for the way they look after her. Everyone works so hard, not only to meet her needs but also to get to know her and connect with her, giving her the best quality of life. The staff are obviously very capable, well-trained
and genuinely caring. The home feels warm and welcoming and the atmosphere is relaxed and homely. It's very clean everywhere. Most residents seem to prefer listening to music and chatting rather than watching TV (there are 2 lounges). My Mum's had two visits to the seaside which were really well planned and organised. Her room and en suite shower room are a good size. She enjoys the food and has put on weight since moving there. I'm very grateful that my Mum is in such lovely home and would recommend it highly.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Moorgate Hollow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Moorgate Hollow is calculated as follows: ( (301 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 317 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moorgate Hollow is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2025

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Aug 2025

Please contact us for room(s) available

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Awards / Recognitions (5)

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Meet the Team (1)

Leighann

Leighann Peace

Job Title: Manager

Joined: 2014

Leighann’s commitment to personal and professional growth shines through her achievement of obtaining an NVQ level 5 in management. This internationally recognised qualification showcases her impressive skill set, making her the epitome of what a care home manager should aspire to be.


What Leighann cherishes most about her role is the extensive time she gets to spend with the residents and their families. She and her team collaborate seamlessly to ensure that every member of the community receives the care and support they require.


Leighann says “Working in an environment where everyone feels like an extended family, is an incredibly rewarding experience. I deeply value the dedicated staff who play a crucial role in every aspect of the home's operations. The driving force behind my entire career has been the satisfaction of helping others, leading me to achieve the role I’m in today.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorgate Hollow to verify any information. View our terms and conditions. Moorgate Hollow has an Enhanced Service - more info.