Sandygate

Dad came to live here due to his dementia, Mum moved in to be with him, due to Dad's dementia he had to move to nursing care. Staff cared and looked after Mum after and showed the same warmth, kindness and empathy. Also, made to feel welcome, as a family as it's my mum's home. Dad sadly passed away and the all the staff have been amazing with Mum and family, showing all the above and supported Mum and me through his very sad time. I have never felt any worries regarding the care my dad had and Mum is still receiving. Thank you all.

A warm and friendly place, staff and management always have time for a friendly word. Also have confidence in quality and ability of staff and management with regard to all matters vocational and medical. Always seem to have a variety of activities and visits by chaplain.

When my mother-in-law first arrived three months ago she was reluctant to join in any activities, preferring her own company, after gentle persuasion and encouragement from staff, she now enjoys socialising with everyone and really enjoys it. The staff are brilliant with her, are always friendly and approachable with us. She is very well cared for, her room is lovely, very clean and comfortable, she really loves the meals too! On our experience, I would recommend Sandygate to anyone wanting great care for a loved one.

Mum has been in the care home two and a half years. The best thing for Mum. Mum is well looked after, clean, fed and safe. Mum does have off days where she wants to go home, but Mum doesn't know where home is. Would recommend Sandygate.

A warm, clean and welcoming atmosphere throughout the care home. Management and staff have been available to discuss my dad's condition. Discussions are always clear, professional and friendly. Dad is always complementary regarding the food. Staff have been caring during a difficult period for my dad.

A lovely, friendly care home. Visitors are made to feel welcome. Visitors are made to feel welcome. Mum is well cared for, and the staff know her and her needs and requirements, which is reassuring. Mum is always clean and tidy and enjoys her showers and baths. Her room is clean and well-maintained. Thank you to all the staff who work to make this a safe and lovely place for Mum to live in and her needs be met.

The experience was excellent visiting the home for the first time and meeting the staff, and upon my brother taking residence, the support of the staff has been outstanding.

The care home is lovely and clean. When you walk in it doesn't smell of urine like many homes do. The care staff are very caring and approachable if you have any issues.

My mum has been in Sandygate for almost a year during what have been very trying times because of the Covid outbreak. Having Mum in a care home was one of the most difficult decisions my family have had to make, but seeing how she has settled, we now know it was the best decision. Her care there has been excellent, with staff going the extra mile to make sure all residents are cared for with the utmost compassion and dignity. We can settle knowing she is safe and cared for whilst we get to spend quality time with her. I will be eternally grateful for all they do.

Since Mum has come to Sandygate, she has been welcomed and made feel like she is at home. My mum has never looked as good as she has for a while, Sandgate has made my mum the woman I remember. She has enjoyed the food and even put weight on, looking loads better. The staff are brilliant with my mum and treat her with respect. My mum has not once asked to come home and enjoys being at Sandgate. My mum's personal hygiene is kept to a great standard, as this was something she struggled doing at home. Also, my mum has her hair done by the hairdresser regularly, which is maintained greatly. The management has been very helpful also, answering any questions and getting back to us to explain things that we didn't understand. I would recommend Sandygate to anyone, and I can not thank the staff at Sandygate enough. They all do a great job day in day out.

When the time comes, she will go to Sandygate to live.

It's good to know that Mum is in safe hands, getting the care and support she needs.

Lovely staff. Mum is happy, safe and well looked after. Mum went into the home during the lockdown, however, we have always felt involved with the regular updates. The home is working hard to enable family visits. Mum likes the food and church services.

The staff at Sandygate have been looking after my wife for the last two and a half years. In all that time the staff have treated my wife and me with nothing but kindness and respect. They have become like family. They always greet me with a smile when I visit and nothing is ever too much trouble. It was the hardest thing I had to do, letting (what were then strangers) start to take care of my wife. I had no need to worry as she has received the best care I could have wished for. I would have no hesitation in recommending Sandygate to anyone.

Absolutely lovely place, nothing is too much trouble. The staff are outstanding, caring and kind. I had my auntie staying at Sandygate until she passed away. I have nothing but praise for the staff, her room was clean and lovely. I will be forever grateful to all of you. Thank you so much.

I am very happy with this care home. My auntie's quality of life has improved a great deal. She now has the company, medication, care and stimulation that despite our love, we could no longer provide as a family. She can maintain her independence whilst nurturing the aspects of her individuality that help her feel secure. The stimulation this home provides is perfect - particularly the hymn singing and church worship. At home she could no longer attend church. She now is able to sing the hymns she loves and recognises and feels part of a like-minded community. Thank you, the staff are caring and provide the care I would want to give myself if I could. It has been a positive move in my auntie's life.

Most of the care staff are very friendly and go "the extra mile".

In my career, I have worked in NHS related employment for 40 years and have a good knowledge of care homes within Rotherham. When I had to select care for my mum because of her dementia it was a 'no brainer' Sandygate offer a standard of care second to none. It is more like a 5-star hotel! The management team are exceptional, professional whilst being friendly and approachable. The staff are so caring, warm, friendly, good-humoured and trained to an exceptional standard. They are more than willing to go that 'extra mile'. My mum is treated as an individual, her every need catered for. Visiting is not restricted, it's an open house anytime to pop in for a cup of tea, just like my mums home. Brilliant.

My mother has been a resident at Sandygate since November, the move to a facility like this is always difficult, leaving one's care home and relinquishing one's independence is painful and traumatic but the staff here have shown such patience and genuine love for my mother that she has been made as easy as it possibly could. Thank you to everyone.

An extremely professional and friendly service from the initial enquiry to assessment and welcome for my mother. The staff always have a welcome smile and greeting. My mother's room was freshly painted and had a new carpet laid. The room is a good size with an en-suite.

My mother loves it here and only has good things to say about the staff and food. It is so good to have found a place that is nearby and has everything she needs and to be cared for.