Sandygate, Rotherham, South Yorkshire
Sandygate, Rotherham, South Yorkshire
Sandygate, Rotherham, South Yorkshire

Sandygate has been purpose-built for modern residential and dementia care practice, registered for fifty-four residents and located conveniently close to shops and other community amenities.

Comfortable furnishings and communal areas, combine with en-suite bedrooms and enclosed gardens to help all service users achieve that sense of homeliness that makes for good emotional health.

All care packages are person-centred and regularly updated in consultation with a range of healthcare experts.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Rotherham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 54

Rooms with ensuite WC: 54

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Sandygate: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Sandygate has a Review Score of 9.5 (9.486)

The Review Score of 9.5 (maximum of 10) for Sandygate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Sandygate in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.56 for Sandygate is calculated as follows: ( (82 Excellents x 5) + (56 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 141 Ratings = 4.56

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.926 Points relating to the number of positive Reviews for Sandygate is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 10 Reviews ÷ 10.8 Target = 0.926

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sandygate?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sandygate

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • more

I would like to thank the staff at this home for the care of my father who has Alzheimer's Disease and Vascular Dementia. It is the first time he has stayed in any care home setting and we were very anxious about his stay and how he would cope. We were heartened to know that he was very well cared for and treated with dignity and understanding. The staff were very kind and helpful.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has recently moved from her own home to Sandygate and all the staff have supported both my mother and myself to ensure that the transition has been as smooth as possible. The environment at the care home is cheerful and helpful as well as efficient. There is always a member of staff around to help and the deputy manager and the manager have both been approachable and available.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jeanette Hudson, Home Manager at Sandygate responded to this review on 24 Jul 2017:

The staff and I would like to thank you for your kind review.

My dad has been a resident at Sandygate since December 2016 when he went in initially for emergency respite care. I can say from that first day all the staff have been lovely, they made me and my sister at ease at a time of great distress when we had to leave dad there. Dad is now a permanent resident and we could not be happier with the care dad receives. Not only have the staff been great with my dad but they have been a great support to me and family when at times we have found the process of placing dad into care very emotional and frustrating, nothing has been too much trouble.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jeanette Hudson, Home Manager at Sandygate responded to this review on 26 May 2017:

Myself and the staff would like to thank you for your kind review.

My Mother has been a resident of this care home for the last few years and the management has changed so many times, the care staff have always been so lovely and loving towards her and the new manager can not do enough for her, after a short time in hospital my Mum can't wait to get back home, the manager has been great with getting her back home and I can't thank her enough, she really has gone the extra mile.

I can recommend Sandygate Care Home to anyone, we have 100% piece of mind knowing she is safe and well looked after so thank you all so much.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Jeanette Hudson, Home Manager at Sandygate responded to this review on 19 May 2017:

Myself and the staff would like to thank you for the lovely review that you have given us, it means so much to us all.

My Mum has been a resident of Sandygate for the last 6 years and we have seen some changes in management over this time, this has caused quite a lot of uncertainty for the staff but through it all, I can honestly say that Mum's care has not been affected.
The new manager is very approachable and actively seeks feedback from both residents and their families to improve the overall experience for all concerned.
The care staff are fantastic and they take the time to get to know each resident's individual needs.
The meals provided are of a very high quality and there is a daily programme of activities that the residents can get involved in should they so wish. I would not hesitate to recommend Sandygate Care Home to anyone looking for a good, safe, welcoming home for their loved one.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Jeanette Hudson, Home Manager at Sandygate responded to this review on 18 May 2017:

Myself and the staff at Sandygate would like to thank you for all your support and kind reviews that you have given us.

It is unfortunate that there have been numerous changes of management over the past few years causing instability and insecurity amongst residents and staff, and concerns for the residents' relatives and friends.
However, throughout these unstable times care staff and kitchen and domestic staff have worked extremely hard and kept the 'ship afloat'. The present Manager has been in place from the beginning of the year and appears to be fully committed to her role and intends to improve standards with all aspects of the Care Home.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Jeanette Hudson, Home Manager at Sandygate responded to this review on 18 May 2017:

Myself and the staff here at Sandygate would like to thank you for the kind review that you have sent, this is very much appreciated.

The care home has had a number of managers since my mother became resident 6 years ago. This at times has affected both staff and resident morale but the care the staff have shown has always been excellent and overall I have been very happy with the service my mother has received.
The current manager who started in the new year is very approachable and professional and has already had a positive impact on the home and gives me confidence for the future.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jeanette Hudson, Home Manager at Sandygate responded to this review on 17 May 2017:

Myself and the staff would like to say thankyou for all the help and support that you have given us and thank you for your kind review.

Mum was resident for 2 years. She was well cared for.
She settled very well after moving from her own home. The staff took time and made her adjustment very easy, always friendly, attentive and caring.
Would recommend this home to any one considering the same difficult decision I had to make.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Jeanette Hudson, Home Manager at Sandygate responded to this review on 15 May 2017:

Me and all the staff at the Sandygate would like to say thank you for your kind reviews.

What more can I say, I am highly satisfied with the care, facilities, and of all the staff. They are all so friendly, helpful and nothing is too much trouble. They are helpful and caring and I could not ask for more. Thank you all staff and management at Sandygate.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jeanette Hudson, Home Manager at Sandygate responded to this review on 09 May 2017:

Myself and the staff at Sandygate would like to thank you for your kind review.

My Mum has been in Sandygate over 2 years after many falls and fractured bones while at home in her bungalow. The staff at Sandygate are friendly and caring and have gone out of their way to help Mum in many ways. The new manager is always there to listen to any problems, I would recommend Sandygate to friends and family.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Jeanette Hudson, Home Manager at Sandygate responded to this review on 08 May 2017:

Myself and all the staff at Sandygate would like to thank you for your kind review.

Very friendly and helpful staff. They took a weight off my mind over payment of fees, attendance allowance claims and approaching local council for monetary help. (office staff excellent).

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am very happy with the quality of care my grandparent is receiving at Sandygate. The staff cannot do enough even although they are extremely busy. I would like if there were additional staff to give more one to one time with residents.

How likely would you be to recommend Sandygate? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elaine Firth, Customer Services Manager at Sandygate responded to this review on 20 Jul 2015:

Thank you for your feedback. We constantly review our staffing levels in line with the needs of our residents.

Submit a Review for Sandygate

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Sandygate

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sandygate