Norwood Grange Care Home is on Longley Lane close to the beautiful Longley Park in Sheffield. The park is a favourite for local people, due to its unusual undulating landscape, magnificent views, mature trees and interesting history.
The home provides long-term residential care, dementia care and short-term respite care. With highly trained staff available 24-hours a day residents receive excellent care in a warm, homely environment from an exceptionally kind, caring and compassionate staff team.
Residents enjoy a wide range of activities and are encouraged and supported to fully participate in life in their home. From light dusting or watering plants, to laying the table for lunch, residents engage in meaningful activities on a daily basis.
The care home has close ties with the local community and regularly invites local schools and church groups to participate in events and activities. Volunteers from the local community have supported projects such as the creation of a sensory garden for residents.
Norwood Grange Care Home was awarded a carehome.co.uk Top 20 Recommended Care Homes award for Yorkshire and The Humber for 2017.
Group: Country Court Care
Person in charge: Kerry Peach (Manager)
Local Authority / Social Services: Sheffield City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Old Age
Specialist Care Categories: Alzheimer's • Challenging Behaviour
Admission Information: Ages 55+.
Single Rooms: 31
Shared Rooms: 2
Rooms with ensuite WC: 22
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Directions:
From Sheffield City Centre take the A61 and at the Bridgehouses roundabout take Chatham Street and follow straight on to Pitsmoor Road A6135 towards Barnsley. Bear left onto Barnsley Road, turn left onto Norwood Road. At the end of the road turn left onto Herries Road A6102. Turn right into Longley Lane, after 2nd turn on left Norwood Grange will be on the left.
Visiting:
Visitors welcome at any time.
Parking:
There is an on-site car park
Latest Care Quality Commission* Report on Norwood Grange Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.9 (maximum of 10) for Norwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Norwood Grange Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.932 for Norwood Grange Care Home is calculated as follows: ( (274 Excellents x 5) + (20 Goods x 4) ) ÷ 294 Ratings = 4.932
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Norwood Grange Care Home is based on 16 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 16 Reviews ÷ 7 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Norwood Grange Care Home has a Review Score of 9.9 (9.932) from 25 Reviews
Review submitted from a Website Submission by Gary P (Son of Resident) on Saturday 7 April 2018. Relates to April 2018.
Staff are doing a grand job from the management to carers, cooks and cleaning/laundry. Couldn't wish for better care for Mum in any way.
As a family, we feel rest assured Mum is in the best place getting the best care Norwood Grange offer. Thank you to each and every one of you.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Lorraine H (Daughter of Resident) on Friday 6 April 2018. Relates to April 2018.
Highly recommended, my mum in law was in here 3 years and now my mum. My mum has been here just over a year and I find it to be a welcoming, homely atmosphere where I can enjoy time with my mum and find the staff to be extremely caring and I consider them as friends not just staff. My mum is very happy here and wouldn’t want her anywhere else.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Rachel S (Daughter of Resident) on Friday 6 April 2018. Relates to April 2018.
Norwood Grange is a fantastic care home. They treat the residents with love and respect. The care they give is first class and the activities and quality of life they have is outstanding. The staff there treat the residents and relations like they are family. Every care home should be run like this. Every person living in a care home deserves one like this.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Rachael J (Granddaughter of Resident) on Thursday 5 April 2018. Relates to January 2018.
Norwood Grange is absolutely fantastic, there is no other word to describe it.
My nan is a resident there, the care is fantastic and our whole family can sleep easier knowing that the staff are providing excellent care for her and everyone else that lives there too.
A warm, friendly atmosphere, the activities are wonderful, the food fantastic, the accommodation great and care team marvellous!! Thank you all so much for looking after my nan.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Shelly T (Cousin of Resident) on Tuesday 12 December 2017. Relates to December 2017.
Absolutely the best home ever. Staff are second to none - would highly recommend.
They always try their best. They work hard and there is a happy feeling in the home.
I feel they give 110 percent in all they do.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Sheila L (Wife of Resident) on Monday 20 November 2017. Relates to November 2017.
In my opinion, Norwood Grange is a very good care home. My husband is happy and so are my family with it.
My mother was in residential care up to her passing away at 97 in June this year and although it was very good, her room was not half the size of my husband's room.
We as a family are thoroughly satisfied with his care and all the staff and management.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by K K (Niece of Resident) on Wednesday 15 November 2017. Relates to October 2017.
Staff very friendly and helpful.
very good home.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Joyce K (Niece of Resident) on Wednesday 15 November 2017. Relates to October 2017.
The staff are very friendly and helpful. They are well organised. They always tell us what is happening. We could not wish for better care.
They work well with the patients and always make you feel at home.
The home is always clean and tidy and the patient's rooms are well looked after. We could not wish for a better care home. They also entertain them in the home and take them out if well enough to go out.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Fiona B (Granddaughter of Resident) on Thursday 5 October 2017. Relates to October 2017.
Norwood Grange are amazing! They provide entertainment, activities and outings in order to keep residents occupied. These include knitting, singing, dancing, etc. The staff participate and encourage residents to take part and have an enjoyable experience. Brilliant to see smiling faces.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Julie B (Daughter-in-law of Resident) on Wednesday 4 October 2017. Relates to October 2017.
Very friendly, genuinely warm staff. Nothing too much trouble whilst caring for the residents.
Always thinking of new ideas and activities to motivate the residents.
My mum-in-law is a lot happier now that she is here.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Cheryl S (Daughter of Resident) on Wednesday 4 October 2017. Relates to August 2017.
My mum was at Norwood Grange for 3 years until she sadly passed away. The care mum was given was exceptional she was loved and cared for, nothing was too much trouble and her every need was met. A first class home with first class staff.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Sarah N (Niece of Resident) on Wednesday 4 October 2017. Relates to October 2017.
My auntie has been in Norwood Grange since early this year. She is so happy. The staff are fantastic, they treat each resident like they are a member of their own family. They are treated with respect and dignity. There is a huge range of activities for them to do, all of which are relevant to their needs and how their lives would be if they lived in their own home. They are always welcoming and pleasant to our family when we visit. The home is clean and doesn't smell. The residents are dressed nicely with hair done which, in my opinion, is very important. I love going to visit my auntie there. She looks so comfortable and at home, well done Norwood gGange. Thank you for looking after my auntie and making her happy.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Pat S (Daughter of Resident) on Wednesday 4 October 2017. Relates to August 2017.
Sadly my mother passed away in August. During her 3 years there, she received excellent care. She was treated with respect and all her needs were met. All the staff cared for her and though she had dementia, she was included in the majority of activities. My family cannot praise too highly the care that was given.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by Jane B (Daughter of Resident) on Wednesday 4 October 2017. Relates to January 2017.
Our mum was a resident of Norwood Grange for over a year until she died in January 2017. We could not have wished for better staff to look after her she had Alzheimer's that's why she went into Norwood Grange and she was very happy there. The food and activities they provided for the residents were fantastic. We can not thank them enough for all they did for mum when she was alive and for all they did for mum and us when she was brought from the hospital back to Norwood Grange on end of life. They are all amazing staff.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by S P (Niece of Resident) on Monday 2 October 2017. Relates to September 2017.
The staff at Norwood are fabulous. The care is second to none. There is always something great happening in the home. There are plenty of outings going on too.
I'm particularly impressed with the innovative way they engage residents in activities and daily living, from regular outings to disability cycling and also involving residents in fundraising bike rides and walks.
All in all a brilliant place to be.
What's more, all staff get involved in their 'Friday Happy Hour' which residents love, especially my aunt!
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Janet C (Wife of Resident) on Thursday 11 May 2017. Relates to November 2016.
My husband entered into Norwood Grange in April 2016 suffering from Parkinson's and related Dementia. My daughter was recommended this home by a nurse she worked with and whose parents both lived at Norwood Grange and who was highly satisfied with the care given, good food and clean conditions everywhere.
The carers were second to none, the Dr who attended to the residents, including my husband, knew the first names of everyone and all their problems. She saw these patients whenever she was needed.
The home was very cosy and welcoming. Sadly my husband died in November and together with us, gave him 24hour care.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by R B (Daughter of Resident) on Thursday 30 March 2017. Relates to March 2017.
My mother went into respite for a week at Norwood Grange Care Home. We received a warm welcome by staff and mum had a lovely room for her stay. She was well cared for and I was happy to leave her in capable hands.
The atmosphere in the care home was pleasant and care was taken to engage the residents in various activities.
The only quibble I had was the perennial one about clothes going walkabout but all was resolved satisfactorily.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Alwyn R (Son of Resident) on Friday 17 March 2017. Relates to March 2017.
Unable to find fault with care or residence. The Grange far exceeded the standards I expected for a residential care home. The first time I walked into the building, all I felt was love and care. I was not wrong.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Louise C (Granddaughter of Resident) on Tuesday 7 March 2017. Relates to February 2017.
My grandad has been at Norwood Grange for about 4 months now and in that time we have found all staff to be excellent. They are fantastic with the residents and so caring and kind to them. My grandad is happy and settled in the home and all his needs are catered for. He is always clean and presentable and there is always different activities for him to join in with. A great home with excellent staff who genuinely care about their residents.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by J M (Son of Resident) on Friday 3 March 2017. Relates to February 2017.
I have always found Norwood Grange welcoming, nice refurbishment ongoing, apt décor in relation to the residents. Always doing improvements. Good staff enthusiasm, teamwork.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Website Submission by David B (Son of Resident) on Monday 12 September 2016. Relates to September 2016.
I regard Norwood Grange as second to none. The Manager has and is doing a marvellous job, as is the Deputy Manager, the activities lady, the wonderful caring team, the super efficient domestics and laundry team. The administrators are always busy and happy to answer any questions.
The kitchen is run by contractors with friendly good staff. Whenever I visit Norwood the atmosphere is warm, friendly, so comfortable and I am made most welcome.
The team just go the extra mile for residents and visitors alike. When I leave and close the door behind me I know my Mum is in good hands.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by John (Son of Resident) on Wednesday 6 July 2016. Relates to June 2016.
The staff at Norwood Grange create a family atmosphere. They provide excellent care and support. They look after my father's needs and are unfailingly friendly and cheerful. My father is very happy and sings a lot - a marked change from the previous four years, or more, when he could never be described as happy. He is well fed, has his physical and medical needs properly met and catered for and Norwood Grange provides stimulating activities that are open to all residents. I'll give Norwood Grange 5* 10/10.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Elaine K (Daughter of Resident) on Monday 27 June 2016. Relates to June 2016.
When my father arrived at this nursing home the staff made us very welcome and reassured us of all our fears, they made my dad feel very welcome and spoke and treated him as a normal human being, not someone who has dementia. Felt really at ease and welcomed.
How likely would you be to recommend Norwood Grange Care Home? Extremely Likely
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Review submitted from a Postal Card by Beryl G (Niece of Resident) on Tuesday 17 May 2016. Relates to April 2016.
I find the staff at Norwood very welcoming when I go to visit my uncle. He is 99 years old, has no dementia just a little frail. He can walk about with a frame and the carers always find time to talk to him and always try and sit him with someone of sound mind like him. Since being there approximately one month he has taken on three outings which I think is a very good thing for him. Whenever I go the staff are always doing activities with the residents which I think is a good thing.
How likely would you be to recommend Norwood Grange Care Home? Likely
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Review submitted from a Postal Card by Josephine B (Vicar Church Minister) on Thursday 7 January 2016. Relates to December 2015.
I visit one lady to administer holy communion once very two weeks (same day so as not to confuse her) over the years I have visited a number of care homes and I think that Norwood grange is one of the best run, considerate staff, clean. The lady I visit is always well dressed. Pleasant surroundings.
How likely would you be to recommend Norwood Grange Care Home? Likely
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February 2018
Recipient: Norwood Grange Care Home
Date: Thursday 01 Feb 2018
April 2017
Recipient: Norwood Grange Care Home
Date: Saturday 01 Apr 2017
February 2016
November 2013
Recipient: Country Court Care
Date: Saturday 09 Nov 2013
Recipient: Norwood Grange Care Home
Date: Saturday 09 Nov 2013
There are currently no Care Home Idol entrants who have performed at Norwood Grange Care Home
