Norwood Grange Care Home, Sheffield, South Yorkshire
Norwood Grange Care Home, Sheffield, South Yorkshire
Norwood Grange Care Home, Sheffield, South Yorkshire

Norwood Grange Care Home is on Longley Lane close to the beautiful Longley Park in Sheffield. The park is a favourite for local people, due to its unusual undulating landscape, magnificent views, mature trees and interesting history.

The home provides long-term residential care, dementia care and short-term respite care. With highly trained staff available 24-hours a day residents receive excellent care in a warm, homely environment from an exceptionally kind, caring and compassionate staff team.

Residents enjoy a wide range of activities and are encouraged and supported to fully participate in life in their home. From light dusting or watering plants, to laying the table for lunch, residents engage in meaningful activities on a daily basis.

The care home has close ties with the local community and regularly invites local schools and church groups to participate in events and activities. Volunteers from the local community have supported projects such as the creation of a sensory garden for residents.

Norwood Grange Care Home was awarded a carehome.co.uk Top 20 Recommended Care Homes award for Yorkshire and The Humber for 2017.

Group: Country Court Care

Person in charge: Johanna Andrews (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 55+.

Single Rooms: 31

Shared Rooms: 2

Rooms with ensuite WC: 22

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

From Sheffield City Centre take the A61 and at the Bridgehouses roundabout take Chatham Street and follow straight on to Pitsmoor Road A6135 towards Barnsley. Bear left onto Barnsley Road, turn left onto Norwood Road. At the end of the road turn left onto Herries Road A6102. Turn right into Longley Lane, after 2nd turn on left Norwood Grange will be on the left.

Visiting:

Visitors are welcome at any time.

Parking:

There is an on-site car park

Latest Care Quality Commission* Report on Norwood Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Norwood Grange Care Home has a Review Score of 9.9 (9.922)

The Review Score of 9.9 (maximum of 10) for Norwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Norwood Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.922 for Norwood Grange Care Home is calculated as follows: ( (249 Excellents x 5) + (21 Goods x 4) ) ÷ 270 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Norwood Grange Care Home is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 18 Reviews ÷ 7 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    22
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Norwood Grange Care Home?

  • Extremely LIKELY
    21
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Norwood Grange Care Home

  • Daughter of Resident/Service User
    6
  • Niece of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

In my opinion, Norwood Grange is a very good care home. My husband is happy and so are my family with it.
My mother was in residential care up to her passing away at 97 in June this year and although it was very good, her room was not half the size of my husband's room.
We as a family are thoroughly satisfied with his care and all the staff and management.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very friendly and helpful.
very good home.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very friendly and helpful. They are well organised. They always tell us what is happening. We could not wish for better care.
They work well with the patients and always make you feel at home.
The home is always clean and tidy and the patient's rooms are well looked after. We could not wish for a better care home. They also entertain them in the home and take them out if well enough to go out.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since mum has been in this care home, both she and all members of the family who visit her have been met with care, consideration and respect, the staff from the cleaner up to the manager. I cannot find fault at all.
I just hope if I need to go into a care home at any time in the future, I'm treated with the same level of care my mum receives. I cannot thank them enough.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Norwood Grange are amazing! They provide entertainment, activities and outings in order to keep residents occupied. These include knitting, singing, dancing, etc. The staff participate and encourage residents to take part and have an enjoyable experience. Brilliant to see smiling faces.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly, genuinely warm staff. Nothing too much trouble whilst caring for the residents.
Always thinking of new ideas and activities to motivate the residents.
My mum-in-law is a lot happier now that she is here.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was at Norwood Grange for 3 years until she sadly passed away. The care mum was given was exceptional she was loved and cared for, nothing was too much trouble and her every need was met. A first class home with first class staff.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My auntie has been in Norwood Grange since early this year. She is so happy. The staff are fantastic, they treat each resident like they are a member of their own family. They are treated with respect and dignity. There is a huge range of activities for them to do, all of which are relevant to their needs and how their lives would be if they lived in their own home. They are always welcoming and pleasant to our family when we visit. The home is clean and doesn't smell. The residents are dressed nicely with hair done which, in my opinion, is very important. I love going to visit my auntie there. She looks so comfortable and at home, well done Norwood gGange. Thank you for looking after my auntie and making her happy.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Wonderful, caring, loving and go above and beyond, always clean and very homely. My mother is well looked after. She is always in clean clothes and well presented and always her own clothes as this didn’t happen where she was before in temporary care. The staff are more like friends than carers and are so good at their jobs, they are always run off their feet and making sure all residents are ok and happy.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sadly my mother passed away in August. During her 3 years there, she received excellent care. She was treated with respect and all her needs were met. All the staff cared for her and though she had dementia, she was included in the majority of activities. My family cannot praise too highly the care that was given.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mum was a resident of Norwood Grange for over a year until she died in January 2017. We could not have wished for better staff to look after her she had Alzheimer's that's why she went into Norwood Grange and she was very happy there. The food and activities they provided for the residents were fantastic. We can not thank them enough for all they did for mum when she was alive and for all they did for mum and us when she was brought from the hospital back to Norwood Grange on end of life. They are all amazing staff.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Norwood are fabulous. The care is second to none. There is always something great happening in the home. There are plenty of outings going on too.
I'm particularly impressed with the innovative way they engage residents in activities and daily living, from regular outings to disability cycling and also involving residents in fundraising bike rides and walks.
All in all a brilliant place to be.
What's more, all staff get involved in their 'Friday Happy Hour' which residents love, especially my aunt!

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was in this care home a year before she died. It was fantastic, the staff are amazing and are so caring and loving towards the residents. They treat family members as friends, they are always doing activities and whatever they can to make the residents life the best they could have and they do.
The home is clean and spacious with lovely decor. I couldn't have wished for mum to have been in a more lovelier place, they are the best.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband entered into Norwood Grange in April 2016 suffering from Parkinson's and related Dementia. My daughter was recommended this home by a nurse she worked with and whose parents both lived at Norwood Grange and who was highly satisfied with the care given, good food and clean conditions everywhere.
The carers were second to none, the Dr who attended to the residents, including my husband, knew the first names of everyone and all their problems. She saw these patients whenever she was needed.
The home was very cosy and welcoming. Sadly my husband died in November and together with us, gave him 24hour care.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother went into respite for a week at Norwood Grange Care Home. We received a warm welcome by staff and mum had a lovely room for her stay. She was well cared for and I was happy to leave her in capable hands.
The atmosphere in the care home was pleasant and care was taken to engage the residents in various activities.
The only quibble I had was the perennial one about clothes going walkabout but all was resolved satisfactorily.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Unable to find fault with care or residence. The Grange far exceeded the standards I expected for a residential care home. The first time I walked into the building, all I felt was love and care. I was not wrong.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandad has been at Norwood Grange for about 4 months now and in that time we have found all staff to be excellent. They are fantastic with the residents and so caring and kind to them. My grandad is happy and settled in the home and all his needs are catered for. He is always clean and presentable and there is always different activities for him to join in with. A great home with excellent staff who genuinely care about their residents.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always found Norwood Grange welcoming, nice refurbishment ongoing, apt décor in relation to the residents. Always doing improvements. Good staff enthusiasm, teamwork.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I regard Norwood Grange as second to none. The Manager has and is doing a marvellous job, as is the Deputy Manager, the activities lady, the wonderful caring team, the super efficient domestics and laundry team. The administrators are always busy and happy to answer any questions.
The kitchen is run by contractors with friendly good staff. Whenever I visit Norwood the atmosphere is warm, friendly, so comfortable and I am made most welcome.
The team just go the extra mile for residents and visitors alike. When I leave and close the door behind me I know my Mum is in good hands.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Norwood Grange create a family atmosphere. They provide excellent care and support. They look after my father's needs and are unfailingly friendly and cheerful. My father is very happy and sings a lot - a marked change from the previous four years, or more, when he could never be described as happy. He is well fed, has his physical and medical needs properly met and catered for and Norwood Grange provides stimulating activities that are open to all residents. I'll give Norwood Grange 5* 10/10.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my father arrived at this nursing home the staff made us very welcome and reassured us of all our fears, they made my dad feel very welcome and spoke and treated him as a normal human being, not someone who has dementia. Felt really at ease and welcomed.

How likely would you be to recommend Norwood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff at Norwood very welcoming when I go to visit my uncle. He is 99 years old, has no dementia just a little frail. He can walk about with a frame and the carers always find time to talk to him and always try and sit him with someone of sound mind like him. Since being there approximately one month he has taken on three outings which I think is a very good thing for him. Whenever I go the staff are always doing activities with the residents which I think is a good thing.

How likely would you be to recommend Norwood Grange Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visit one lady to administer holy communion once very two weeks (same day so as not to confuse her) over the years I have visited a number of care homes and I think that Norwood grange is one of the best run, considerate staff, clean. The lady I visit is always well dressed. Pleasant surroundings.

How likely would you be to recommend Norwood Grange Care Home? Likely

Average Rating: 

 4.3 out of 5

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Submit a Review for Norwood Grange Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Norwood Grange Care Home