Norwood Grange Care Home

Longley Lane, Sheffield S5 7JD
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9.9 94 Reviews
  • Norwood Grange Care Home, Sheffield
Norwood Grange Care Home is on Longley Lane close to the beautiful Longley Park in Sheffield. The park is a favourite for local people, due to its unusual undulating landscape, magnificent views, mature trees and interesting history.

The home provides long-term residential care, dementia care and short-term respite care. With highly trained staff available 24-hours a day residents receive excellent care in a warm, homely environment from an exceptionally kind, caring and compassionate staff team.

Residents enjoy a wide range of activities and are encouraged and supported to fully participate in life in their home. From light dusting or watering plants, to laying the table for lunch, residents engage in meaningful activities on a daily basis.

The care home has close ties with the local community and regularly invites local schools and church groups to participate in events and activities. Volunteers from the local community have supported projects such as the creation of a sensory garden for residents.

Norwood Grange Care Home was awarded a carehome.co.uk Top 20 Recommended Care Homes award for Yorkshire and The Humber each and every year from 2017 - 2023!
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Care Provided by Norwood Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1195
  • Self-Funded Residential Dementia Care: £1095 – £1195
  • RESPITE Self-Funded Residential Care: £1095 – £1195
  • RESPITE Self-Funded Residential Dementia Care: £1095 – £1195

These prices are only a guideline, please contact Norwood Grange Care Home to find out the exact price for your requirements.

Contact Norwood Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Norwood Grange Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Vitality Care Homes
  • Privately Owned

Person in Charge

  • Nicola Gill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Visitors welcome at any time.

Parking

  • There is an on-site car park

Norwood Grange Care Home Reviews (94)

9.9

Norwood Grange Care Home has a Review Score of 9.9 (9.919) out of 10, based on 30 reviews in the last 2 years.
Over all time Norwood Grange Care Home has 94 reviews.

Overall Experience
  • 86
  • 7
  • 1
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Date Published
  • 94
  • 17
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  • 30
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Reviewer Connection to Norwood Grange Care Home
  • 36
  • 15
  • 8
  • 6
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 41-60
Review from Claire A (Granddaughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family are so happy and grateful for the excellent care my nan has received since living at Norwood. She is happy safe and settled. The care staff cannot do enough. The entertainment and activities provided are also second to none.
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Review from Vanessa H (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found Norwood to be an amazing place for my mum. She has gone from not having any contact with others most days to fully interacting in most of the activities and having that constant contact. I have seen her flourish and look so happy, always smiling whether it be painting, baking or having
a sing-song and an occasional dance! Norwood itself is always lovely and clean as is mum’s room. The staff are always pleasant and you can tell they enjoy the interaction with the residents. I would highly recommend Norwood to anyone looking for a care home for their loved one, it’s the best decision we made for our mum. Thank you.
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Review from Jackie D (Daughter of Resident) published on 16 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was nursed in her room after hip replacement surgery, they went over and above to make her comfortable. They have always shown care and compassion through 18 months of turmoil and restrictions. The staff were supportive of both residents and family during the restrictions of Covid and I just
want to say thank you and God bless you all.
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Review from Alison Y (Granddaughter of Resident) published on 16 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The way the staff have taken care of my grandfather is beyond amazing, they really do go out of their way to look after each and every one of the residents and it is fantastic to see all the different activities they do with them. It's also a big relief to know he is so happy there. Also, they make
sure his hygiene is on top and he always has on clean clothes and freshly shaved. I would recommend Norwood Grange to anyone.
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Review from Ciara W (Granddaughter of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norwood grange is an amazing care home full of amazing staff who will do the extra mile to ensure that all the residents are safe and have the best quality of care. It’s never easy seeing a family member go in to care, but Norwood grange provided so much more than any other care home we came across
and were able to provide my grandma with such great care and opportunities in the last year or so of her life. I would highly recommend this care home.
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Review from Sarah N (Niece of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family member lived here for a long while. She sadly passed away in May 2020. In all the times I visited her I found the home very clean and the staff incredibly friendly and accommodating. I followed their Facebook page to see all the fantastic activities and opportunities that are on offer to the
residents, the list is endless. Residents are treated with care, respect and above all else dignity which is so important for us and them. I continue to follow their Facebook because they were so fantastic that I still like to contribute to their fundraising and I love to see what they do and sometimes get emotional watching the videos as they are so touching to see, keep up the good work Norwood.
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Review from Lisa P (Daughter of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Norwood Grange during the pandemic, therefore we were not able to view the home before she became a resident there. The staff, however, couldn't have been more accommodating. They arranged for us to have a virtual tour of the home, and we could contact them at any time with any questions
or concerns we had. My Mum settled in quickly due to the staff being so caring and welcoming. Because of restrictions that are in place, we haven't had much physical contact with the staff, but they keep in touch with any information we need, and we know we can call them at any time. The activities and themed events provided are brilliant, and it is clear that each and every resident is thought about when these are planned. The home has its own Facebook page, and this has been invaluable to me and my family during this time. To be able to see photographs of what my mum is doing when we can't be with her is wonderful as well as reassuring. Fantastic staff, fantastic care home.
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Review from Mel H (Husband of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Norwood Grange enough, my wife moved here in September and she has always got some activity to do and all the staff are marvellous. She always looks clean and well dressed. We have not been able to go in the home because of Covid, but we are kept up to date with photos and videos from
what we can see everyone looks happy and the meals look very good. First-class service.
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Review from Debbie G (Daughter of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident of Norwood Grange during the pandemic. As such we have not been able to visit properly. We have however been visiting in a pod and can see inside the home. They also post a lot of stories on Facebook. Our experience so far has been amazing. The staff are all very friendly and
you can visibly see how much they care for the residents. The amount of activities and fun things to do is unbelievable. From simple things like my mum doing some ironing which will bring her a sense of normality and comfort to making Christmas decorations and cards which are special for us to keep. My mum loves music and dancing and this is encouraged at all times. She is often given an MP3 player and clearly enjoys listening to her favourite songs. The lady in charge of activities is marvellous and is always thinking of different ways to try and engage my mum. You can tell the residents are all treated as individuals with their different personalities and quirks. Fantastic home.
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Review from Garrod (Godson of Resident) published on 30 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Norwood Grange enough for the amazing care they provided my Aunty with. Every member of their team went above and beyond for her during her 2-year stay. I always found everyone extremely approachable and helpful. The food was excellent and pre covid times they organised day trips out
and many other activities for the residents. It's an extremely difficult decision to place someone into care, but it didn't take me long to realise that Norwood Grange was the perfect place. Thank you to every single person that has helped both me and her during these difficult times over these last couple of years. You are all Angels in disguise.
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Review from Linda H (Daughter of Resident) published on 30 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for a few years, has always been happy and contented and looked after exceptionally well by staff and management. All staff are excellent and I can not praise them enough for their commitment.
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Review from C G (Daughter of Resident) published on 29 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a lovely place - the carers are really nice and helpful. Mum said the food is lovely and the activities are really good. The only thing I would say against it is the smell of urine in the lounge.
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Review from M E (Resident) assisted by family/friend published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here because it's good. There's lots going on, I have a company and the staff are really nice. I love it here. We have lots of parties and there's always something to do. I've got friends and I'm never on my own unless I want to be. My family visit and they tell me they love to see me
happy and settled. I would tell everybody to come here.
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Review from S L (Wife of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never had any reason to complain in my view, this place is excellent.
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Review from Carol M (Daughter of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very pleasant and always answer any questions we have. Mum seems to have settled here and she is well looked after.
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Review from Elaine F (Daughter of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care staff are very approachable with anything you want to discuss. I cannot praise them enough. It is not always an easy job, but they do care about residents.
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Review from L D (Daughter of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff to be very caring and helpful to the residents. Most of the time, there is a lovely, relaxed atmosphere amongst the staff and residents. Music and singing and even dancing on occasions and regular drinks to keep them hydrated.
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Review from D A (Grandson of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother lived at Norwood Grange for over 8 years. She was very well looked after over these years. Even at the end of her life, she was having the most amazing care. I wish everyone would be looked after the way she was. Top care home.
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Review from Richard W (Son of Resident) published on 20 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite her initial apprehension, mum has settled extremely well into Norwood Grange. The support and care from staff is of the highest level. Always approachable, polite and helpful, nothing is too much trouble. Mum is happy, eating well and now looks and feels safe. Her confidence has grown and
it is lovely to see her take part in social events and activities. A big thank you to everyone at Norwood Grange.
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Review from Kay S (Daughter of Resident) published on 12 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with the care my dad is receiving. He seems really happy here, staff are all lovely and happy to help.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Norwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Norwood Grange Care Home is calculated as follows: ( (336 Excellents x 5) + (13 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 356 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Norwood Grange Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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