Norwood Grange Care Home

Longley Lane, Sheffield S5 7JD
Review Us
9.9 78 Reviews
  • Norwood Grange Care Home, Sheffield
Norwood Grange Care Home is on Longley Lane close to the beautiful Longley Park in Sheffield. The park is a favourite for local people, due to its unusual undulating landscape, magnificent views, mature trees and interesting history.

The home provides long-term residential care, dementia care and short-term respite care. With highly trained staff available 24-hours a day residents receive excellent care in a warm, homely environment from an exceptionally kind, caring and compassionate staff team.

Residents enjoy a wide range of activities and are encouraged and supported to fully participate in life in their home. From light dusting or watering plants, to laying the table for lunch, residents engage in meaningful activities on a daily basis.

The care home has close ties with the local community and regularly invites local schools and church groups to participate in events and activities. Volunteers from the local community have supported projects such as the creation of a sensory garden for residents.

Norwood Grange Care Home was awarded a carehome.co.uk Top 20 Recommended Care Homes award for Yorkshire and The Humber each and every year from 2017 - 2023!
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 35 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Vitality Care Homes

Person in charge

  • Nicola Gill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at any time.

Parking

  • There is an on-site car park

Norwood Grange Care Home Reviews (78)

9.9

Norwood Grange Care Home has a Review Score of 9.9 (9.856) out of 10, based on 16 reviews in the last 2 years.
Over all time Norwood Grange Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Norwood Grange Care Home
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Total of 78, showing 61-78
Review from Shelly T (Cousin of Resident) published on 13 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely the best home ever. Staff are second to none - would highly recommend.


They always try their best. They work hard and there is a happy feeling in the home.


I feel they give 110 percent in all they do.

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Review from K K (Niece of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and helpful.
very good home.
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Review from Joyce K (Niece of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful. They are well organised. They always tell us what is happening. We could not wish for better care.
They work well with the patients and always make you feel at home.
The home is always clean and tidy and the patient's rooms are well looked after. We could not
wish for a better care home. They also entertain them in the home and take them out if well enough to go out.
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Review from Fiona B (Granddaughter of Resident) published on 5 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norwood Grange are amazing! They provide entertainment, activities and outings in order to keep residents occupied. These include knitting, singing, dancing, etc. The staff participate and encourage residents to take part and have an enjoyable experience. Brilliant to see smiling faces.
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Review from Cheryl S (Daughter of Resident) published on 5 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at Norwood Grange for 3 years until she sadly passed away. The care mum was given was exceptional she was loved and cared for, nothing was too much trouble and her every need was met. A first class home with first class staff.
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Review from Pat S (Daughter of Resident) published on 4 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly my mother passed away in August. During her 3 years there, she received excellent care. She was treated with respect and all her needs were met. All the staff cared for her and though she had dementia, she was included in the majority of activities. My family cannot praise too highly the care
that was given.
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Review from Jane B (Daughter of Resident) published on 4 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was a resident of Norwood Grange for over a year until she died in January 2017. We could not have wished for better staff to look after her she had Alzheimer's that's why she went into Norwood Grange and she was very happy there. The food and activities they provided for the residents were
fantastic. We can not thank them enough for all they did for mum when she was alive and for all they did for mum and us when she was brought from the hospital back to Norwood Grange on end of life. They are all amazing staff.
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Review from S P (Niece of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Norwood are fabulous. The care is second to none. There is always something great happening in the home. There are plenty of outings going on too.
I'm particularly impressed with the innovative way they engage residents in activities and daily living, from regular outings to disability
cycling and also involving residents in fundraising bike rides and walks.
All in all a brilliant place to be.
What's more, all staff get involved in their 'Friday Happy Hour' which residents love, especially my aunt!
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Review from Janet C (Wife of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband entered into Norwood Grange in April 2016 suffering from Parkinson's and related Dementia. My daughter was recommended this home by a nurse she worked with and whose parents both lived at Norwood Grange and who was highly satisfied with the care given, good food and clean conditions everywhere.
The carers were second to none, the Dr who attended to the residents, including my husband, knew the first names of everyone and all their problems. She saw these patients whenever she was needed.
The home was very cosy and welcoming. Sadly my husband died in November and together with us, gave him 24hour care.
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Review from R B (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother went into respite for a week at Norwood Grange Care Home. We received a warm welcome by staff and mum had a lovely room for her stay. She was well cared for and I was happy to leave her in capable hands.
The atmosphere in the care home was pleasant and care was taken to engage the residents
in various activities.
The only quibble I had was the perennial one about clothes going walkabout but all was resolved satisfactorily.
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Review from Alwyn R (Son of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unable to find fault with care or residence. The Grange far exceeded the standards I expected for a residential care home. The first time I walked into the building, all I felt was love and care. I was not wrong.
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Review from Louise C (Granddaughter of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad has been at Norwood Grange for about 4 months now and in that time we have found all staff to be excellent. They are fantastic with the residents and so caring and kind to them. My grandad is happy and settled in the home and all his needs are catered for. He is always clean and presentable
and there is always different activities for him to join in with. A great home with excellent staff who genuinely care about their residents.
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Review from J M (Son of Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found Norwood Grange welcoming, nice refurbishment ongoing, apt décor in relation to the residents. Always doing improvements. Good staff enthusiasm, teamwork.
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Review from David B (Son of Resident) published on 26 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I regard Norwood Grange as second to none. The Manager has and is doing a marvellous job, as is the Deputy Manager, the activities lady, the wonderful caring team, the super efficient domestics and laundry team. The administrators are always busy and happy to answer any questions.
The kitchen is run
by contractors with friendly good staff. Whenever I visit Norwood the atmosphere is warm, friendly, so comfortable and I am made most welcome.
The team just go the extra mile for residents and visitors alike. When I leave and close the door behind me I know my Mum is in good hands.
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Review from John (Son of Resident) published on 7 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Norwood Grange create a family atmosphere. They provide excellent care and support. They look after my father's needs and are unfailingly friendly and cheerful. My father is very happy and sings a lot - a marked change from the previous four years, or more, when he could never be described
as happy. He is well fed, has his physical and medical needs properly met and catered for and Norwood Grange provides stimulating activities that are open to all residents. I'll give Norwood Grange 5* 10/10.
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Review from Elaine K (Daughter of Resident) published on 6 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my father arrived at this nursing home the staff made us very welcome and reassured us of all our fears, they made my dad feel very welcome and spoke and treated him as a normal human being, not someone who has dementia. Felt really at ease and welcomed.
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Review from Beryl G (Niece of Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff at Norwood very welcoming when I go to visit my uncle. He is 99 years old, has no dementia just a little frail. He can walk about with a frame and the carers always find time to talk to him and always try and sit him with someone of sound mind like him. Since being there approximately
one month he has taken on three outings which I think is a very good thing for him. Whenever I go the staff are always doing activities with the residents which I think is a good thing.
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Review from Josephine B (Regular Volunteer) published on 20 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit one lady to administer holy communion once very two weeks (same day so as not to confuse her) over the years I have visited a number of care homes and I think that Norwood grange is one of the best run, considerate staff, clean. The lady I visit is always well dressed. Pleasant surroundings.
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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Norwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Norwood Grange Care Home is calculated as follows: ( (170 Excellents x 5) + (11 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 188 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Norwood Grange Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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