Norwood Grange Care Home

Longley Lane, Sheffield S5 7JD
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9.9 78 Reviews
  • Norwood Grange Care Home, Sheffield
Norwood Grange Care Home is on Longley Lane close to the beautiful Longley Park in Sheffield. The park is a favourite for local people, due to its unusual undulating landscape, magnificent views, mature trees and interesting history.

The home provides long-term residential care, dementia care and short-term respite care. With highly trained staff available 24-hours a day residents receive excellent care in a warm, homely environment from an exceptionally kind, caring and compassionate staff team.

Residents enjoy a wide range of activities and are encouraged and supported to fully participate in life in their home. From light dusting or watering plants, to laying the table for lunch, residents engage in meaningful activities on a daily basis.

The care home has close ties with the local community and regularly invites local schools and church groups to participate in events and activities. Volunteers from the local community have supported projects such as the creation of a sensory garden for residents.

Norwood Grange Care Home was awarded a carehome.co.uk Top 20 Recommended Care Homes award for Yorkshire and The Humber each and every year from 2017 - 2023!
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 35 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Vitality Care Homes

Person in charge

  • Nicola Gill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at any time.

Parking

  • There is an on-site car park

Norwood Grange Care Home Reviews (78)

9.9

Norwood Grange Care Home has a Review Score of 9.9 (9.856) out of 10, based on 16 reviews in the last 2 years.
Over all time Norwood Grange Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Norwood Grange Care Home
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Total of 78, showing 21-40
Review from Gary S (Son of Resident) published on 3 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Norwood Grange Care Home since April. I have always found the staff friendly and helpful. Any issues I have had during this time have always been promptly and professionally managed. The home is relatively small and I feel that Mum is treated like an individual and she gets
really personal help with her specific needs. I feel I know the majority of staff from my weekly visits and they are all great. I would not hesitate in recommending Norwood Grange to anyone looking at the very difficult decision to entrust the care of a loved one to a third party.
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Review from J S (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the overall care my mum is receiving at Norwood Grange. She originally went in for a few weeks' respite but we felt she was safer and looked after so well we decided to make her position there more permanent. Very, very happy.
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Review from Mark H (Son of Resident) published on 24 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Norwood Grange Care Home last year. Mum seems to have settled in extremely well, it is obvious that the staff care greatly for the welfare of their residents, despite the limitations that Covid has brought. The Facebook page gives a regular insight into the many and varied activities
that keep the residents stimulated. Mum really seems to be enjoying the activities and the staff appear to be going over and above what I perhaps would have expected and as such it has given the family reassurance that Mum is safe, well looked after and happy. For that, I cannot thank and praise the staff enough.
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Review from Rachel S (Daughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been in Norwood Grange for the last year. It was difficult for all of us initially due to the lockdowns and we all struggled, however, she has settled and she looks better than she has for a long time. A year in and Mum is settled and I think quite happy. The staff go above and beyond
to ensure the residents are kept entertained and active and my Sister and I love to see the pictures of everyone getting involved on their Facebook page.


We had to find a care home during lockdown so we were unable to visit homes or talk to staff face to face and the whole process was done online. The outcome could have been very different and I think we have been very lucky to find her a place in such a lovely home. All our communication with staff has been positive and responsive. They have done their very best to keep the residents safe during the pandemic and the relatives well informed.
I cannot recommend Norwood Grange highly enough.

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Review from Claire A (Granddaughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family are so happy and grateful for the excellent care my nan has received since living at Norwood. She is happy safe and settled. The care staff cannot do enough. The entertainment and activities provided are also second to none.
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Review from Vanessa H (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found Norwood to be an amazing place for my mum. She has gone from not having any contact with others most days to fully interacting in most of the activities and having that constant contact. I have seen her flourish and look so happy, always smiling whether it be painting, baking or having
a sing-song and an occasional dance! Norwood itself is always lovely and clean as is mum’s room. The staff are always pleasant and you can tell they enjoy the interaction with the residents. I would highly recommend Norwood to anyone looking for a care home for their loved one, it’s the best decision we made for our mum. Thank you.
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Review from Jackie D (Daughter of Resident) published on 16 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was nursed in her room after hip replacement surgery, they went over and above to make her comfortable. They have always shown care and compassion through 18 months of turmoil and restrictions. The staff were supportive of both residents and family during the restrictions of Covid and I just
want to say thank you and God bless you all.
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Review from Alison Y (Granddaughter of Resident) published on 16 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The way the staff have taken care of my grandfather is beyond amazing, they really do go out of their way to look after each and every one of the residents and it is fantastic to see all the different activities they do with them. It's also a big relief to know he is so happy there. Also, they make
sure his hygiene is on top and he always has on clean clothes and freshly shaved. I would recommend Norwood Grange to anyone.
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Review from Ciara W (Granddaughter of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norwood grange is an amazing care home full of amazing staff who will do the extra mile to ensure that all the residents are safe and have the best quality of care. It’s never easy seeing a family member go in to care, but Norwood grange provided so much more than any other care home we came across
and were able to provide my grandma with such great care and opportunities in the last year or so of her life. I would highly recommend this care home.
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Review from Sarah N (Niece of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family member lived here for a long while. She sadly passed away in May 2020. In all the times I visited her I found the home very clean and the staff incredibly friendly and accommodating. I followed their Facebook page to see all the fantastic activities and opportunities that are on offer to the
residents, the list is endless. Residents are treated with care, respect and above all else dignity which is so important for us and them. I continue to follow their Facebook because they were so fantastic that I still like to contribute to their fundraising and I love to see what they do and sometimes get emotional watching the videos as they are so touching to see, keep up the good work Norwood.
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Review from Lisa P (Daughter of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Norwood Grange during the pandemic, therefore we were not able to view the home before she became a resident there. The staff, however, couldn't have been more accommodating. They arranged for us to have a virtual tour of the home, and we could contact them at any time with any questions
or concerns we had. My Mum settled in quickly due to the staff being so caring and welcoming. Because of restrictions that are in place, we haven't had much physical contact with the staff, but they keep in touch with any information we need, and we know we can call them at any time. The activities and themed events provided are brilliant, and it is clear that each and every resident is thought about when these are planned. The home has its own Facebook page, and this has been invaluable to me and my family during this time. To be able to see photographs of what my mum is doing when we can't be with her is wonderful as well as reassuring. Fantastic staff, fantastic care home.
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Review from Mel H (Husband of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Norwood Grange enough, my wife moved here in September and she has always got some activity to do and all the staff are marvellous. She always looks clean and well dressed. We have not been able to go in the home because of Covid, but we are kept up to date with photos and videos from
what we can see everyone looks happy and the meals look very good. First-class service.
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Review from Debbie G (Daughter of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident of Norwood Grange during the pandemic. As such we have not been able to visit properly. We have however been visiting in a pod and can see inside the home. They also post a lot of stories on Facebook. Our experience so far has been amazing. The staff are all very friendly and
you can visibly see how much they care for the residents. The amount of activities and fun things to do is unbelievable. From simple things like my mum doing some ironing which will bring her a sense of normality and comfort to making Christmas decorations and cards which are special for us to keep. My mum loves music and dancing and this is encouraged at all times. She is often given an MP3 player and clearly enjoys listening to her favourite songs. The lady in charge of activities is marvellous and is always thinking of different ways to try and engage my mum. You can tell the residents are all treated as individuals with their different personalities and quirks. Fantastic home.
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Review from Garrod (Godson of Resident) published on 30 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Norwood Grange enough for the amazing care they provided my Aunty with. Every member of their team went above and beyond for her during her 2-year stay. I always found everyone extremely approachable and helpful. The food was excellent and pre covid times they organised day trips out
and many other activities for the residents. It's an extremely difficult decision to place someone into care, but it didn't take me long to realise that Norwood Grange was the perfect place. Thank you to every single person that has helped both me and her during these difficult times over these last couple of years. You are all Angels in disguise.
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Review from Linda H (Daughter of Resident) published on 30 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for a few years, has always been happy and contented and looked after exceptionally well by staff and management. All staff are excellent and I can not praise them enough for their commitment.
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Review from C G (Daughter of Resident) published on 29 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a lovely place - the carers are really nice and helpful. Mum said the food is lovely and the activities are really good. The only thing I would say against it is the smell of urine in the lounge.
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Review from M E (Resident) assisted by family/friend published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here because it's good. There's lots going on, I have a company and the staff are really nice. I love it here. We have lots of parties and there's always something to do. I've got friends and I'm never on my own unless I want to be. My family visit and they tell me they love to see me
happy and settled. I would tell everybody to come here.
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Review from S L (Wife of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never had any reason to complain in my view, this place is excellent.
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Review from Carol M (Daughter of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very pleasant and always answer any questions we have. Mum seems to have settled here and she is well looked after.
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Review from Elaine F (Daughter of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care staff are very approachable with anything you want to discuss. I cannot praise them enough. It is not always an easy job, but they do care about residents.
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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Norwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Norwood Grange Care Home is calculated as follows: ( (170 Excellents x 5) + (11 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 188 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Norwood Grange Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norwood Grange Care Home to verify any information. View our terms and conditions. Norwood Grange Care Home has an Enhanced Service - more info.