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Norwood Grange Care Home

Longley Lane, Sheffield, South Yorkshire S5 7JD
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Really happy with the care my dad is receiving. He seems really happy hereKay S(Daughter of Resident/Service User)
Norwood Grange Care Home, Sheffield
Norwood Grange is a fantastic care homeRachel S(Daughter of Resident/Service User)
Norwood Grange Care Home, Sheffield
Norwood Grange Care Home, Sheffield

Norwood Grange Care Home is on Longley Lane close to the beautiful Longley Park in Sheffield. The park is a favourite for local people, due to its unusual undulating landscape, magnificent views, mature trees and interesting history.

The home provides long-term residential care, dementia care and short-term respite care. With highly trained staff available 24-hours a day residents receive excellent care in a warm, homely environment from an exceptionally kind, caring...  

Care Provided by Norwood Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,095 - £1,195£1,095 - £1,195
Residential Dementia Care£1,095 - £1,195£1,095 - £1,195

Contact Norwood Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Vitality Care Homes
  • Private Owned

Person in charge

  • Nicola Gill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (35)

Visiting

  • Visitors welcome at any time.

Parking

  • There is an on-site car park

Norwood Grange Care Home Reviews (97)

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10

Norwood Grange Care Home has a Review Score of 10 (9.965) out of 10, based on 31 reviews in the last 2 years. Over all time Norwood Grange Care Home has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from J A (Son of Resident) published on 28 November 2025 Submitted via Website
Overall Experience
My dad has received outstanding care here.
The staff are incredibly kind, patient and genuinely dedicated to his wellbeing.

The home is always clean, welcoming and calm. It gives our whole family real peace of mind knowing he is so well looked after.

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Review from Sheila A (Wife of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

Visit anytime,pleasant and welcoming staff,and very helpfull.very good with the residents ,they are so patient with them ,it is a nice homely place and would recommend to anyone ,cannot faultany of the team they do an amazing job.

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Review from Tina H (Daughter of Resident) published on 29 April 2025 Submitted via Website
Overall Experience
The manager and her team of incredible carers made Mum so very welcome in her respite stay at Norwood Grange Care Home recently.
Such warm and welcoming person-centric care! Such patience and love shown by every person who had contact with Mum from the the care staff to the kitchen and cleaning staff, All very accommodating of my mother''s needs; always patient and obviously well trained in dementia care. The place was very comfortable, well equipped and safe. Everybody did everything in their power to make her stay there as positive as possible. They went above and beyond!

I have no hesitation in recommending Norwood as a stellar Care Home.

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Review from Martin C (Son of Resident) published on 24 March 2025 Submitted via Website
Overall Experience
My mum was a resident at Norwood Grange suffering from a lack of mobility due to having had a broken Femur and Rheumatoid Arthritis. She was in her nineties and having been here for a couple of months she sadly passed away.
The Care home is very nice well decorated, spacious and bright.
I would like to thank NG for the Attentive Care my mum received during her time there from the carers right up to the management staff who are very approachable and hands on.
I would definitely recommend NG to anyone looking for a safe caring environment to place a loved one in.

Once again thank you.

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Review from Yvonne E (Daughter of Resident) published on 24 March 2025 Submitted via Website
Overall Experience
I contacted the care home manager in need of immediate care for my Father and she came to complete her assessment on the same day which was her day off.
She was extremely friendly and engaging with my Dad and myself and was able to organise care within 2 days .
Both care home managers were always polite, friendly and helpful. I also found the same to be true of the seniors I had contact with during my Dad's stay .
The catering staff and carers were always friendly and helpful .
The care home itself it's bright and light and the communal areas I found to be open with plenty of seating for the residents. I have had Previous experience of visiting care homes where the residents just sit around the edge of a closed room , this is not the case at Norwood Grange.

I would highly recommend Norwood Grange .

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Review from S U (Daughter-in-law of Resident) published on 6 December 2024 Submitted via Website
Overall Experience

Mum has been at Norwood for 2 years and the care she gets from the Manager and staff is great and they are always approachable to us if we have questions or concerns. Mum has sight issues and they try to do activities that she can take part in and there are always plenty of photos for us to see her enjoying herself. As a family, we are happy as we know she is being well looked after so thank you to all the staff.

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Review from A H (Daughter of Resident) published on 4 December 2024 Submitted via Website
Overall Experience
Well run with friendly and attentive staff. Good range of activities, which both residents and family members can join in with. Access to a hairdresser and regular visits from a chiropodist.

Communication between management and family is excellent.

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Review from B S (Granddaughter of Resident) published on 28 November 2024 Submitted via Website
Overall Experience
The Home Manager does a great job managing Norwood.
From what I've seen, the care from all staff members towards residents is amazing and there's always plenty of staff on duty.
The transition into a care home has been difficult for my grandma, but the staff have helped massively with this and in turn has created close 'friendships' for her.
The care home is lovely and clean and homely. Sometimes the smell can be overpowering but understand that this is unavoidable at times. It could possibly be made more welcoming to come into the room by having some natural fragrances on entry?

After visiting, I leave knowing my grandma's safe and well cared for.

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Review from D A (Daughter of Resident) published on 27 November 2024 Submitted via Website
Overall Experience

My mum has been here a while, my mum feels like she lives in a hotel which is nice for her. We enjoy coming to see my mum here. Staff are really friendly, residents always seem to be happy. We are happy with all the care and attention to my mum's needs.

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Review from M S (Resident / Service User) published on 5 November 2024 Submitted via Postal Card
Overall Experience
I think the care home is nice. The care I get is excellent and the meals are nice.
My room is nice and kept clean and nice.
The management is good and supportive.

The deputy manager is kind and helpful.

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Review from D M (Daughter of Resident) published on 28 October 2024 Submitted via Website
Overall Experience
My mum has been at Norwood Grange for almost a year now. As much as I would love to be there caring for her (I live in Australia) and love her to be in her own home, sadly she can't! The Manager makes sure I get to video call with Mum throughout the week which is so important to me and mum.
I looked at many care homes last year and the minute and we met and we were welcomed by the manager, I just knew this was the place of care for mum. The quality of care is outstanding and that's all staff members from management to housekeeping, kind and caring. The home is beautiful and homely, the food is hearty, good and home-cooked.

Whilst Mum still has sad days and wants to go home, I know she is loved and cared for and that's the most important thing for me.

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Review from J D (Daughter of Resident) published on 7 May 2024 Submitted via Website
Overall Experience

Mum had been a resident from October 2022 until March 2024 when we decided it was better for Mum to be nearer to us as it was a very bad drive to and from Norwood. Mum was happy there and the new management made changes and staff came and went in their droves but thankfully the good ones stayed. I found the decorating of the communal lounge that went on for weeks quite unsettling for the residents and noticed the negative effects on the residents and my mum. The care home then decided money was more important and quite a huge increase that for a basic room with only a sink putting the costs up by nearly £500, a little bit annoying because the director assumed Mum would never be leaving so we had already decided to move mum at this stage. Very disappointing to arrive on the day of Mum's departure to find Mum had slept in her bedroom and the staff had bagged and boxed all of her personal belongings up. Few things missing but good luck to whoever kept these! Family would not do that!

Reply from Bal Khaira, Director at Norwood Grange Care Home

Thank you for taking the time to submit this review. Given the fact that you requested to bring your mum back to Norwood Grange, a few days after leaving us, as she wasn't happy in her new home, the comments in this review come as quite a surprise. Your review contains some factually untrue...  

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Review from Rachael D (Daughter of Resident) published on 29 April 2024 Submitted via Website
Overall Experience

My mum went in Norwood Grange in January, the management and staff have all been amazing with my mum and with me and my partner. The manager is always on hand for support and everyone is approcable. I couldn't wish for my mum to be in a nicer place.

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Review from Ben B (Son of Resident) published on 27 December 2023 Submitted via Postal Card
Overall Experience
The staff here are a credit to the service, and have provided very caring end-of-life service to my father in difficult conditions.
I only wish that they were paid to the level of support and effort they have put into looking after him, and if this were the case then they might not need to spend so much time recruiting people.

Thank you to all staff.

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Review from Robert D (Nephew of Resident) published on 2 November 2023 Submitted via Website
Overall Experience
My Aunt came to Norwood Grange for respite care for four weeks. She was very well looked after by all the team at Norwood. She really enjoyed her meals and rest, she actually put on weight during her stay. Her room was very comfortable, she enjoyed everything socially as well as her own time in her room. We would like to thank everyone involved in her time at Norwood Grange, it helped us a great deal personally as well. We won’t hesitate to take my aunt back if we need respite or permanent care in the future.

Thanks.

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Review from Peter K (Son of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

On entering the property I found the security very good, the areas I entered were very clean. The staff are very friendly and seemed quite experienced in handling and talking to all the residents and gave good reassurance to my Mother who was very nervous about living there. The managers were very good at listening to your worries and concerns and would put in place good practices to overcome the problems. I would recommend this care home.

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Review from Rachel L (Daughter of Resident) published on 20 May 2023 Submitted via Website
Overall Experience
My dad was in need of emergency care when my mum went unexpectedly into hospital. Norwood Grange Care Home found a room for him and were brilliant from beginning to end. My dad was well looked after, well fed, clean and, despite the usual confusions of dementia, happy.
The staff are all brilliant. They got to know dad, took time to chat with him and became his friends. They dealt quickly with a couple of minor health issues - he saw a doctor and got medication for an infection - they arranged a move to a bigger room when one became available and they even got him a TV. He loved his bigger room and commented frequently on how good the food was.

Dad left after 6 weeks. I highly recommend Norwood Grange for anyone in the same circumstances.

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Review from Julie G (Daughter of Resident) published on 3 May 2023 Submitted via Website
Overall Experience

I brought up the issue of the missing items of clothing with the manager at the care home and was pleased that this was addressed to my satisfaction. I have never had a problem with the staff at the home who are very pleasant and helpful mum is happy there and safe, which was a major concern before she went into care.

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Review from Cheryl S (Daughter of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

We have been delighted with the standard of care given to Mum. All the staff are helpful, kind, patient and giving. They encourage Mum to have a laugh and a joke and she responds well to this. They are aware of the difficulties Mum and her family face dealing with her dementia and increasing frailty and treat her with respect and understanding. The staff have all made an effort with Mum's friends and family and we feel very welcome when visiting. Knowing that Mum is well cared for, safe and comfortable has been a weight lifted off our shoulders. We feel very lucky to have found somewhere that feels like home for Mum, not just a care home.

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Review from Gary S (Son of Resident) published on 3 January 2023 Submitted via Website
Overall Experience

Mum has been a resident of Norwood Grange Care Home since April. I have always found the staff friendly and helpful. Any issues I have had during this time have always been promptly and professionally managed. The home is relatively small and I feel that Mum is treated like an individual and she gets really personal help with her specific needs. I feel I know the majority of staff from my weekly visits and they are all great. I would not hesitate in recommending Norwood Grange to anyone looking at the very difficult decision to entrust the care of a loved one to a third party.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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