
Really happy with the care my dad is receiving. He seems really happy hereKay S(Daughter of Resident/Service User)

Norwood Grange is a fantastic care homeRachel S(Daughter of Resident/Service User)


Really happy with the care my dad is receiving. He seems really happy hereKay S(Daughter of Resident/Service User)

Norwood Grange is a fantastic care homeRachel S(Daughter of Resident/Service User)


Norwood Grange Care Home is on Longley Lane close to the beautiful Longley Park in Sheffield. The park is a favourite for local people, due to its unusual undulating landscape, magnificent views, mature trees and interesting history.
The home provides long-term residential care, dementia care and short-term respite care. With highly trained staff available 24-hours a day residents receive excellent care in a warm, homely environment from an exceptionally kind, caring...
Care Provided by Norwood Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Norwood Grange Care Home for full pricing details and T&Cs.
Contact Norwood Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Vitality Care Homes
- Private Owned
Person in charge
- Nicola Gill (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2021
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (35)
Visiting
- Visitors welcome at any time.
Parking
- There is an on-site car park
Norwood Grange Care Home Reviews (97)
Norwood Grange Care Home has a Review Score of 10 (9.965) out of 10, based on 31 reviews in the last 2 years.
Over all time Norwood Grange Care Home has 97 reviews.
The staff are incredibly kind, patient and genuinely dedicated to his wellbeing.
The home is always clean, welcoming and calm. It gives our whole family real peace of mind knowing he is so well looked after.
Visit anytime,pleasant and welcoming staff,and very helpfull.very good with the residents ,they are so patient with them ,it is a nice homely place and would recommend to anyone ,cannot faultany of the team they do an amazing job.
Such warm and welcoming person-centric care! Such patience and love shown by every person who had contact with Mum from the the care staff to the kitchen and cleaning staff, All very accommodating of my mother''s needs; always patient and obviously well trained in dementia care. The place was very comfortable, well equipped and safe. Everybody did everything in their power to make her stay there as positive as possible. They went above and beyond!
I have no hesitation in recommending Norwood as a stellar Care Home.
The Care home is very nice well decorated, spacious and bright.
I would like to thank NG for the Attentive Care my mum received during her time there from the carers right up to the management staff who are very approachable and hands on.
I would definitely recommend NG to anyone looking for a safe caring environment to place a loved one in.
Once again thank you.
She was extremely friendly and engaging with my Dad and myself and was able to organise care within 2 days .
Both care home managers were always polite, friendly and helpful. I also found the same to be true of the seniors I had contact with during my Dad's stay .
The catering staff and carers were always friendly and helpful .
The care home itself it's bright and light and the communal areas I found to be open with plenty of seating for the residents. I have had Previous experience of visiting care homes where the residents just sit around the edge of a closed room , this is not the case at Norwood Grange.
I would highly recommend Norwood Grange .
Mum has been at Norwood for 2 years and the care she gets from the Manager and staff is great and they are always approachable to us if we have questions or concerns. Mum has sight issues and they try to do activities that she can take part in and there are always plenty of photos for us to see her enjoying herself. As a family, we are happy as we know she is being well looked after so thank you to all the staff.
Communication between management and family is excellent.
From what I've seen, the care from all staff members towards residents is amazing and there's always plenty of staff on duty.
The transition into a care home has been difficult for my grandma, but the staff have helped massively with this and in turn has created close 'friendships' for her.
The care home is lovely and clean and homely. Sometimes the smell can be overpowering but understand that this is unavoidable at times. It could possibly be made more welcoming to come into the room by having some natural fragrances on entry?
After visiting, I leave knowing my grandma's safe and well cared for.
My mum has been here a while, my mum feels like she lives in a hotel which is nice for her. We enjoy coming to see my mum here. Staff are really friendly, residents always seem to be happy. We are happy with all the care and attention to my mum's needs.
My room is nice and kept clean and nice.
The management is good and supportive.
The deputy manager is kind and helpful.
I looked at many care homes last year and the minute and we met and we were welcomed by the manager, I just knew this was the place of care for mum. The quality of care is outstanding and that's all staff members from management to housekeeping, kind and caring. The home is beautiful and homely, the food is hearty, good and home-cooked.
Whilst Mum still has sad days and wants to go home, I know she is loved and cared for and that's the most important thing for me.
Mum had been a resident from October 2022 until March 2024 when we decided it was better for Mum to be nearer to us as it was a very bad drive to and from Norwood. Mum was happy there and the new management made changes and staff came and went in their droves but thankfully the good ones stayed. I found the decorating of the communal lounge that went on for weeks quite unsettling for the residents and noticed the negative effects on the residents and my mum. The care home then decided money was more important and quite a huge increase that for a basic room with only a sink putting the costs up by nearly £500, a little bit annoying because the director assumed Mum would never be leaving so we had already decided to move mum at this stage. Very disappointing to arrive on the day of Mum's departure to find Mum had slept in her bedroom and the staff had bagged and boxed all of her personal belongings up. Few things missing but good luck to whoever kept these! Family would not do that!
Thank you for taking the time to submit this review. Given the fact that you requested to bring your mum back to Norwood Grange, a few days after leaving us, as she wasn't happy in her new home, the comments in this review come as quite a surprise. Your review contains some factually untrue...
My mum went in Norwood Grange in January, the management and staff have all been amazing with my mum and with me and my partner. The manager is always on hand for support and everyone is approcable. I couldn't wish for my mum to be in a nicer place.
I only wish that they were paid to the level of support and effort they have put into looking after him, and if this were the case then they might not need to spend so much time recruiting people.
Thank you to all staff.
Thanks.
On entering the property I found the security very good, the areas I entered were very clean. The staff are very friendly and seemed quite experienced in handling and talking to all the residents and gave good reassurance to my Mother who was very nervous about living there. The managers were very good at listening to your worries and concerns and would put in place good practices to overcome the problems. I would recommend this care home.
The staff are all brilliant. They got to know dad, took time to chat with him and became his friends. They dealt quickly with a couple of minor health issues - he saw a doctor and got medication for an infection - they arranged a move to a bigger room when one became available and they even got him a TV. He loved his bigger room and commented frequently on how good the food was.
Dad left after 6 weeks. I highly recommend Norwood Grange for anyone in the same circumstances.
I brought up the issue of the missing items of clothing with the manager at the care home and was pleased that this was addressed to my satisfaction. I have never had a problem with the staff at the home who are very pleasant and helpful mum is happy there and safe, which was a major concern before she went into care.
We have been delighted with the standard of care given to Mum. All the staff are helpful, kind, patient and giving. They encourage Mum to have a laugh and a joke and she responds well to this. They are aware of the difficulties Mum and her family face dealing with her dementia and increasing frailty and treat her with respect and understanding. The staff have all made an effort with Mum's friends and family and we feel very welcome when visiting. Knowing that Mum is well cared for, safe and comfortable has been a weight lifted off our shoulders. We feel very lucky to have found somewhere that feels like home for Mum, not just a care home.
Mum has been a resident of Norwood Grange Care Home since April. I have always found the staff friendly and helpful. Any issues I have had during this time have always been promptly and professionally managed. The home is relatively small and I feel that Mum is treated like an individual and she gets really personal help with her specific needs. I feel I know the majority of staff from my weekly visits and they are all great. I would not hesitate in recommending Norwood Grange to anyone looking at the very difficult decision to entrust the care of a loved one to a third party.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Norwood Grange Care Home.
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Awards / Recognitions (7)
- 28 Feb 2023Recipient: Norwood Grange Care Home
- 30 Jun 2022Recipient: Norwood Grange Care Home
- 30 Jun 2021Recipient: Norwood Grange Care Home
Accreditations
There are no accreditations posted yet for Norwood Grange Care Home.
Meet the Team (0)
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