Barchester Spen Court Care Home

The care from all the girls is wonderful. Nothing is too much trouble for them. The food (all meals) are very good. The cleanliness is always good.

First impression was lovely. Clean home in pleasant surroundings. The staff are always welcoming and friendly, easy to talk to and cannot do enough to help. Well done girls. My aunt has settled in nicely and always remarks "it's lovely here isn't it". Especially when she can sit in the garden on a sunny day. Also no complaints about the food. It makes us all happy and at ease to know that my relation is happy too. Thanks to all.

Excellent care, lovely clean home. Carers first class. Excellent food. This is a first class home.

In my opinion living at Avery Mews makes me feel happy. I have freedom from responsibilities. I love everything about Avery Mews and I am glad to be here.

I am so happy we've been able to get my mum into Avery Mews. We had no experience of care homes and all the team have been very helpful, professional and committed to making the whole process so easy and stress free.

I would like to congratulate the staff for all their hard work.

Very caring and professional. Beautiful home, well kept. Staff friendly and helpful. Food very good. Would highly recommend.

The staff are very caring to my father. The catering staff provide good quality food.

Our father has recently been put into care as his Altzheimer's had got markedly worse. The manager made this move a lot less stressful. Staff were so considerate and kind. Unfortunately our fathers needs were more than they could provide as he developed psychotic behaviour and more challenging behaviour then they could cope with. The manager and staff were incredibly kind and supportive as we went through the very stressful process of finding a home that would take him. Couldn't speak higher of the staff, care, quality of rooms, dining everything every where.

My father has been a resident for almost 3 years until his death last week. He was a dementia sufferer and very vulnerable. Throughout his stay, the home provided a clean, odour free, pleasant environment. The accommodation was such as you would find in a good quality hotel or guest house. The food was food and plentiful. All these are the beginning . At Avery Mews the staff are its major asset. My dad was shown real love and affection which made his life there very pleasant. When dad was nearing the end of his life there very pleasant. When dad was nearing the end of his life my sons and I stayed with him continuously for 48 hours. The support we were given and the consideration we were shown were exemplary.

The home has excellent facilities, the management and staff are mostly excellent however one or two staff members need improvement when dealing with residents. Simple things like dressing correctly and checking hearing aids. They just shove then in and do not check to see if batteries are in them or that they are switched on, this is a regular occurrence with my dad. Not just a one off and its the same staff members.

The tact and kindness shown by care staff, especially when encouraging personal hygiene and social presentation with residents is reassuring. Activities are arranged to suit the residents and entertainment is a regular feature. I know I can ring Avery Mews, or visit, at any time and be greeted by friendly, caring staff, who can always answer any questions I may have.

The staff, residents and ancillary workers are all very pleasant. You are always welcome. The home is always bright and cheerful. Meals are excellent and those people who need help with eating are helped without fuss. Those who need help with toilets are given help as necessary. There are always sufficient staff to deal with all situations and equipment is first rate. It lives up to its name "Brighter Kind". It is no effort to visit and I would be happy there when I am old.

My father is a very private person and I feel most importantly his privacy has been well respected by all the staff with whom he comes into contact. They have all shown caring attitudes towards him and have never heard him make an adverse comment about any member of staff.

Excellent care regarding cleanliness, personal hygiene, quality of food and activities.