Barchester Spen Court Care Home

Railway Street, Heckmondwike WF16 0ND
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9.7 148 Reviews
  • Barchester Spen Court Care Home, Heckmondwike
Spen Court is a modern, care home with views of the Spen Valley Greenway with residential and dementia care units and a team of professional care staff tending to resident needs. The home offers palliative, dementia, respite and residential care.

Bedrooms at Spen Court are set across two floors, while each floor has its own living room and dining room, allowing residents to relax and socialise.

The home is surrounded by its own landscaped rockery garden and a popular patio area outside the ground floor dining room, while residents can easily access and be involved with their local community.

Care workers help residents to arrange their rooms how they wish, to help them feel at home.
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Care Provided by Barchester Spen Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1388

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

The price(s) shown are provided by the care home. Contact Barchester Spen Court Care Home for full pricing details and T&Cs.

Contact Barchester Spen Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Spen Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Paula Pearson (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (45)

Parking

  • The home has limited parking on-site.

Barchester Spen Court Care Home Reviews (148)

9.7

Barchester Spen Court Care Home has a Review Score of 9.7 (9.683) out of 10, based on 29 reviews in the last 2 years.
Over all time Barchester Spen Court Care Home has 148 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Spen Court Care Home
  • 59
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Total of 148, showing 1-20
Review from Jill K (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked in the door, we knew this was the best place for our Dad. It is more like a hotel. The rooms are individually well decorated light and clean. The food is outstanding!
But most important the staff are like family members. They were ALL there for us every step of the way. The
care and compassion showed to our family will never be forgotten - I would 100% recommend Spen Court to anyone.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for such a lovely review , it was a pleasure to care for your dad during his stay with us. I will of course pass on the lovely comments to all the team.
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Review from Michael L (Son of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I do believe the TV in the lounge should be on during the day I have visited my mother from time to time when no TV or radio are not on for redents. All residents just seem to sleep which I dont think it is good for them nothing to stimulate there minds there is activities but not long enough to keep
them stimulated, my mother does like to meet other residents also likes to watch TV during the day so she dosnt like to sit in her room during the day
Reply from Paula, GM at Barchester Spen Court Care HomeThank you for your review, we appreciate your feedback. Music is playing for the majority of the days throughout the home however we have had occasion where by the music system was not working correctly, this has since been mended. Each resident has access to their own televisions in their bedrooms so this gives them the freedom to choose if they would like to watch television or not . Activities are tailored to the residents choices and we provide activities on a daily basis of which the residents can choose to participate. All the staff work hard at providing a varied choice of activities to meet the needs of all our residents. Thank you again for your comments of which I will pass on to the activities team to review.
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Review from David W (Friend of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited yesterday afternoon with a friend to visit a mutual friend we have known for over 80 years. I have much experience of care homes & was immediately impressed by the welcome at Spen Court Heckmondwike.
Everything appeared to be run with care & consistent.
Keep it up.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your review - it is appreciated. I am pleased you were impressed on your visit as we are continually striving to improve and deliver the best care, support and life enrichment to all our residents.
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Review from S S (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful home with lovely staff. My dad is treated with dignity and respect. The food is brilliant.
So glad we chose Spen Court.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you so much for the lovely review, of which I will share with all the team.
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Review from David R (Son of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident from October 2024. From day 1 she was made welcome and treated with dignity & respect. Nothing was too much for the carers, if Mum wanted something they would go above & beyond to accomodate her needs.
All Mums visitors were welcomed, made to feel at home and addressed by their first
names.
We as a family had no worries about leaving her in the care of Spen Court.
Reply from General Manager, GM at Barchester Spen Court Care HomeThank You David for your lovely review and we really do appreciate the positive feedback that I will relay to all the team at Spen Court.
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Review from P R (Respite Resident) assisted by family/friend published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was a resident of 'Spen Court Care Home' for 3 weeks.
I found the management and staff to be very helpfull & friendly. My room was well equipped and nice and warm.
Food was adequate and I received my medication correctly.
I would recommend this care home to others.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your lovely review it is appreciated and i will pass on your comments to my team.
I am delighted that you enjoyed your stay with us and we look forward to having you stay again in the future.
thank you
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Review from Colin H (Cousin of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only give thanks for the staff - facilities; and care given
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your lovely review it is appreciated
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Review from J S (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum has poor mobility and depends on carers to take her to the toilet. She asked two carers the other day in the lounge to take her to the toilet. Both ignored her so she consequently wet herself.
Same on nights.. carers do not answer the call bell when mum needs the toilet.. so she ends up wetting
the bed.
Staff can't be bothered dressing her properly. Found her today in a thin jumper. No underwear underneath.
Pay £1,320 a week for this treatment.
Reply from Barchester Customer Feedback Team, Barchester Customer Feedback Team at Barchester Spen Court Care HomeThanks for taking the time to leave your review. Were sorry to read your comments, and grateful that youve contacted our team directly for a review of your concerns through our formal complaints process. As advised, we need some time to look into your concerns and were grateful for your patience, but would like to assure you that the team have been respecting your mothers requests regarding dressing. Kind regards, Barchesters Customer Feedback Team
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Review from Anthony J (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff very helpful and friendly
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Spen Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from Alan T (Son of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Find my entire visits to the home to be very pleasant. Staff have always been professional and polite to me at all times - also very happy and fun. When the situation arises - (eases & relaxes)
Everytime I visit I help myself to a coffee and cake - no complaints about either.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your review - we do appreciate your lovely comments and its good to read that my team are professional, polite and happy.
It's great to hear you are enjoying the coffee and cakes too !
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Review from R L (Respite Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went into Spen Court Care Home in Heckmondwike for respite care as my family went on holiday. I really enjoyed my stay the staff & food were lovely & made me feel very welcome. I would definitely stay there again for respite if the need arises.
Reply from Pauls Pearson, GM at Barchester Spen Court Care HomeThank you for your positive review, we are delighted that you enjoyed your respite stay with us and that you would use our home again should the need arise. I am delighted that you were made to feel very welcome and that both the staff team and the food were lovely, we are very proud of both staff and our amazing chefs. I look forward to you returning for another respite stay.
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Review from P T (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and all my family, think Spen Court, and all the staff are first class. We can all see a big improvement in our mother.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your positive review, I too am delighted that mum is improving and she is doing really well.
It is always lovely to receive such positive comments that i can share with my whole team, Thank you again
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Review from S M (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the many years my mum has lived here she has always been treated with dignity & respect from all members of staff whatever their position. This has continued as her condition has deteriated. I have nothing but admiration for the staff at Spen Court & see on a regular basis how they continually go
above & beyond often in challenging circumstances. I wouldn't hesitate to recommend Spen Court to family & friends.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you , what a beautiful review and a credit to all my team here at Spen Court, who do go above and beyond to deliver person centred care for all our residents.
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Review from Susan C (Friend of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home well managed.
Always clean and tidy
Pleasant staff.
Plenty things to occupy residents.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you Susan for your review, it is appreciated. We are continually developing and improving and this is clear to see in your review
thank you again
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Review from A G (Wife of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came in for respite whilst renovations were done on our house and he is so happy and says it's like staying in a hotel! This gives me so much relief knowing I can leave him happy.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you so much for your lovely review - its a pleasure having your husband stay with us and I am delighted that you are both very happy with his current stay at Spen Court.
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Review from Veronica M (Friend of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greeted at reception with a smile, all staff were very pleasant.
Overall appearance of rooms were clean & bright. Help provided when needed.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your positive feedback review, it is lovely to read such positive comments of which I will pass on to the Spen Court team.We truly appreciate your CommentsThank You
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Review from Alan S (Son of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Spen Court for 12 months. She is now happy and settled. The staff have been fantastic and have looked after her every need from day to day requirements to medical situations. They all treat mum with respect and give her what she wants. The rooms, facilities and food are
all top notch. What more could she need? Thanks to all at Spen Court for letting oking after mum.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for you kind words - we really do appreciate such lovely feedback of which I will relay to my fantastic team.
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Review from Sonia H (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always helpful, courteous and compassionate. This fills me with confidence as I am unable to visit my mother often as I do not live in England. When I am able to visit the care home my mum is treated well, is attended to well and is happy.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your lovely feedback. I am pleased you are confident in my caring staff team who continually strive to provide the best care experience for those who live here.I will pass on your lovely comments to the team, thank you.
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Review from K S (Friend of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, polite staff and very clean and tidy.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you for your kind comments Kirsty - we really do appreciate the feedback, we continually strive to deliver an excellent service.
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Review from L C (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank everyone enough for looking after my dad for 2 weeks respite. He loved staying there and he will definitely be returning. We knew he was safe and cared for whilst mum was having a break from caring for dad. The home and the people caring for him are fantastic and it really felt like a
home from home for dad. Would very highly recomemend.
Reply from Paula Pearson, GM at Barchester Spen Court Care HomeThank you so much for your lovely comments, it was an absolute pleasure to have your dad stay with us and we look forward to him returning.
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Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Barchester Spen Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.683 for Barchester Spen Court Care Home is calculated as follows: ( (266 Excellents x 5) + (55 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 341 Ratings = 4.683
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Spen Court Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (5)

Paula

Paula Pearson

Job Title: General Manager Joined: 2023

Hi, my name is Paula, and I am the General Manager here at Spen Court.


Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I joined the home in June 2023. I qualified as a general nurse in 1991 starting my career in the NHS for the first year before moving to the private sector in 1993, where I have been managing residential and nursing homes ever since


I have 30 years of experience working with older persons and those living with dementia and am passionate about ensuring all of our residents receive the best possible care and experience. I and my team look forward to welcoming you to our home.


I look forward to welcoming you to our home.

Nikki

Nikki Smith

Job Title: Deputy Home Manager

Hi, my name is Nikki, I have been the Deputy Manager here at Spen Court since May 2024 however I have worked at Spen Court for over 14 years both as a senior carer and then as a Team Leader.


I strive to improve the quality of life for our residents to make their day as full and comfortable as possible. I use my skills and knowledge to help develop the care team, and I am also one of the home’s Dementia champions.


I have built good relationships with residents, relatives and the team, over the many years I have been at Spen Court. I look forward to welcoming you to our home.

Keri

Keri Young

Job Title: Home Administrator

I have worked at Spen Court since November 2008, I deal with all aspects of the administration in the home to ensure it runs smoothly, and I have built good relationships with residents, relatives and the team.


I enjoy every day at Spen Court and love my job.

Elizabeth

Elizabeth Lindsay

Job Title: Home Receptionist

Hello, my name is Elizabeth, I am the receptionist here at Spen Court.


As a Receptionist, I greet visiting friends and families, Professionals potential new residents and their loved ones when I do a show round of our home. I love meeting people and making them feel welcome in the home.

Angela

Angela Blackburn

Job Title: Activities Lead

My name is Angela and I am the Head Activities Coordinator here at Spen Court. I get so much satisfaction out of knowing I have made a difference in people’s days and have filled the home with a sense of community and happiness.


We feel it is important to build community connections and maintain our resident’s social interaction outside the care home.


We ensure we deliver a person-centred program of events and activities and build strong relationships with our residents, their families and friends.

Frequently Asked Questions about Barchester Spen Court Care Home

What types of Care is Barchester Spen Court Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Spen Court Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Barchester Spen Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Spen Court Care Home to the centre of Heckmondwike?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Spen Court Care Home to verify any information. View our terms and conditions. Barchester Spen Court Care Home has an Enhanced Service - more info.