Barchester Spen Court Care Home

The home is a very friendly and kind environment. All the staff know my dad very well and treat him with the greatest care and respect. They will always tell me of any problems and will listen and act on any concerns I may have. They always have time to listen to me and are there for me as much as for Dad. It is like a large family, and my dad is happy and well cared for.

I was so pleased to see how content and happy he was. I spent several hours in his room and in that time the attentive staff checked on him several times and everyone I met was so friendly. I left feeling relieved and happy that my dad is in such a lovely home.

Our father has Alzheimer's and after our Mum died 2 years ago it was becoming increasingly difficult to give Dad the care and attention he needed living alone. After various falls and stays in hospital, my siblings and I made the difficult decision to look around at care homes. My sister and I looked around ones close by and the one that stood out with warmth, care and love was Spen Court. The brilliant staff were so helpful with the smooth transfer from hospital into his own very well-appointed and cheery room. Dad seems to have settled in really well, enjoys his amazing meals (I'm moving in looking at the menus!), and the care he is given is second to none. He always looks clean, well-fed and cared for. The staff are so patient, we couldn't have wished for any better care. Such a relief! But most important to us is that our lovely Dad is smiling so much more - the angst has disappeared from his face. Thank you Spen Court!

Our dad has only been in Spen Court for three weeks but the fantastic staff have managed to put a smile on his face. The staff are always professional but always have time for a chat and put our minds at rest if we have any concerns. The management and staff have made our dad's transition into the care home as smooth as could be. We would definitely recommend Spen Court if you want your loved ones to feel like they belong to one big happy family.

Excellent care home. The staff are so friendly and welcoming, nothing is too much trouble. They are great with residents and family. It's the best place and couldn't have found anywhere as nice as this. My mother-in-law is so happy and she's really settled it's a delight to see her so happy. The staff are so friendly and helpful and couldn't have asked for better staff. Thank you for looking after my mother-in-law.

My husband has been in Spen Court for 10 weeks. During that time he has received nothing but kindness from all of the staff. They are always cheery and keep me completely informed of everything. I would recommend Spen Court to anyone.

Modern, well-designed, purpose-built care home. Very good facilities. Pleasant, helpful receptionist. Staff pleasant and friendly. Often available to help residents access bedrooms and people's possessions.

Could not wish for a better care home. The staff are first class and very helpful. Please reserve a place for me when the time comes.

I would always describe Spen Court as my mum's home, not a home! It's the most welcoming, loving place. The staff love my mum and she loves them. I have been in a few homes and although clean, comfortable and warm, none came anywhere near the homely feel of Spen Court. The staff not only care for my mum, they also give care and special time to us, always thoughtful and kind. To my late dad, this made a very difficult time much easier. The problems we all face now, making visiting our loved ones almost impossible for most people, are very hard but Mum being at Spen Court is a real weight lifted. We know she is loved, happy and so well looked after. We are so lucky and grateful. Please can I say a big thank you to all at Spen Court!

My auntie likes her room at Spen Court and is safe, healthy and contented. She can be quiet or have company when she wants it. The staff take care of everything so she has no worried and nor do I. I know she is in safe hands.

I would just like to thank everyone for making my decision that little bit easier and for making me feel that it was the right one.

My mother-in-law has been at Spen Court for just over a year. It was a difficult decision for her to go into care. It has taken several months for her to settle but she does seem happy there now. The staff always call with updates such as a change of GP and any changes to her health and are always polite and friendly. The transition to Spen Court with Barchester seems to have gone smoothly.

Mum only went into Spen Court in May 2020 when I could no longer meet mum's care needs. I have only seen her room twice, the day we both went to visit the home for the first time, the second when I took her in, since then I have seen her 4 times outside and so my contact with mum and the staff has been via telephone. When I have contacted anyone they have all been caring and understanding of mums needs. Mum herself is content and very happy with the care she receives and she enjoys the food.

My mother has recently returned to Spen Court after a few weeks in the hospital. The hospital care was not ideal but since returning back to Spen Court her care has markedly improved. She is receiving specialist care for her own special needs and is much more comfortable. All staff members know her and she knows them which helps her to feel more comfortable. Over the two years that my mother has spent at Spen Court, she has been made welcome. The meals and daily coffee and snacks served to her room are excellent and she is kept tidy and clean.

Following the recent refurbishment of the room and common parts, the home looks really good. My father is settled there, the food is good, the morning and afternoon tea trolley (fruit and cakes) is much appreciated by him. The staff are very friendly and helpful and I understand his care is good.

Mum has only been here a short while with a couple of hospital stays but during her time here we have found staff and management very caring, helpful and supportive to our mum and us as her family.

My experience of visiting Avery Mews is very positive. The staff are always very friendly and helpful, they treat all residents with the care and respect they deserve. I would highly recommend this care home.

Mother is a resident and has improved so much under the care of the very nice staff who she praises highly herself. The care has been second to none. Everyone of the staff are and have been brilliant. Many thanks.

The staff are very caring and helpful.

My mother-in-law is looked after by a great team, all the staff at Avery Mews are kind and caring and it is like home from home.