Knowle Court combines quality care with support for an independent lifestyle, where mental and physical activity are both stimulated and care is based on personal dignity.
A friendly team take pride in respecting personal choice, without compromising on a high standard of care that loved ones can feel confident is supportive and respectful.
The environment has been purpose-built to suit the practice of care and is well located for amenities.
Owner: Matthew Lunn
Person in charge: Matthew Lunn (Owner/Manager)
Local Authority / Social Services: Kirklees Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 18+.
Single Rooms: 16
Shared Rooms: 3
Rooms with ensuite WC: 7
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room
Visiting:
No restricted visiting times
Latest Care Quality Commission* Report on Knowle Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 (maximum of 10) for Knowle Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Knowle Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Knowle Court is calculated as follows: ( (17 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.705 Points relating to the number of positive Reviews for Knowle Court is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.4 Target = 0.455
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Knowle Court has a Review Score of 8.4 (8.372) from 2 Reviews
Review submitted from a Postal Card by A F (Daughter of Resident) on Friday 30 June 2017. Relates to June 2017.
Knowle Court took over my mum's care 4 years ago and in all that time, I have been extremely pleased with everything and everybody involved. Care is excellent, the staff treated mum with love, understanding and dignity to the very end. She was kept comfortable, clean and loved throughout her stay and treated as a member of a close family. Communication between is was extremely open, honest and frequent and nothing was too much trouble. Her room was spotless and homely. Mum was cared for in my opinion in a gold star way. Our decision to go there - excellent - never questioned. Thank you, Knowle Court.
How likely would you be to recommend Knowle Court? Extremely Likely
Overall Standard
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Treated with Dignity
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Review submitted from a Postal Card by J C (Daughter-in-law of Resident) on Thursday 8 June 2017. Relates to May 2017.
My mother had been a resident at Knowl Court from 2006 - 2009 and we had always been very pleased with her care, so when my mother-in-law needed 24 hour care we chose Knowl Court.
And again we have had a very positive experience. The staff have all cared lovingly and compassionately for not only my mother-in-law but for the whole family and have made what has ben a very turbulent and difficult time a little easier.
We feel that the staff are a credit to their profession and should be very proud of the care they deliver.
How likely would you be to recommend Knowle Court? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no Care Home Idol entrants who have performed at Knowle Court