Acacia Court Care Centre

Crawshaw Hill, Pudsey LS28 7BW
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9.6 78 Reviews
  • Acacia Court Care Centre, Pudsey
Acacia Court Care Home, situated in the market town of Pudsey, is a friendly and welcoming home offering a calming environment.

With several places to relax, dine, exercise, socialise and to be creative, including a hairdressing salon, residents are offered an active lifestyle alongside plenty of moments to enjoy the peace of quiet. Outside, the pretty garden which is looked after by some of the residents provides the perfect backdrop to socialising with friends and family.

Providing person-centred residential care, the dedicated and professional care team at Acacia Court spend time getting to know residents, seeking to determine not only their care and support needs and preferences but also who they are as individuals. This allows them to provide top quality care, now and in the future, alongside ensuring that residents always have something to look forward to, whether that be engaging with activities or relaxing in their own company.

There is also a focus on community at Acacia Court, from building relationships with neighbours in local groups and schools, to arranging sightseeing trips in the local area, residents are encouraged to take an active role in the Pudsey community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1161
  • Self-Funded Residential Dementia Care: from £1201
  • RESPITE Self-Funded Residential Care: from £1161
  • RESPITE Self-Funded Residential Dementia Care: from £1201

These prices are only a guideline, please contact Acacia Court Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Hannah Carrington (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (41)

Acacia Court Care Centre Reviews (78)

9.6

Acacia Court Care Centre has a Review Score of 9.6 (9.646) out of 10, based on 28 reviews in the last 2 years.
Over all time Acacia Court Care Centre has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Acacia Court Care Centre
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Total of 78, showing 61-78
Review from A E (Granddaughter of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandma has been a resident for over five years. The care provided is excellent, the staff are wonderful, there just sometimes doesn't seem to be enough of them.
There are various enrichment activities provided and events for residents and relatives. More varied food menus would be welcomed, but
overall a caring place to be with staff who always put the residents first.
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Review from Elizabeth E (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother and I have had a very positive start to her residency. The staff are extremely helpful and caring, they go beyond their remit to ensure Mum is comfortable and happy. I cannot say enough about this care home. Thank you so much.
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Review from Michael H (Son-in-law of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum receives the best care and attention we could have wished for. The staff are excellent being most friendly, caring and attentive, nothing is too much for them and all have mum's best interest to heart. We are blessed to have found such a place for mum to spend her later years and feel most secure
that she is looked after to such a degree in our absence.
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Review from Mary L (Sister of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has only been at the Acacia Court for 7 months but she seems to have settled in well.
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Review from E G (Resident) assisted by family/friend published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoyed my stay at Pudsey and was well looked after with good food and overall facilities.
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Review from Julie H (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father received during his stay at Acacia Court was excellent. Every staff member, from carers to cleaners were kind and friendly. They took the time to talk and share memories. My father was listened to and his wishes taken into account as much as possible. He died in May and his end of
life care was excellent. He was treated with love and dignity. He was comfortable and pain-free and his family were welcomed and cared for too. Thank you to everyone at Acacia Court.
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Review from J E B (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wish to thank the manager and all her staff for all the effort they have put into organising the celebration for my mother's 100th birthday. A really good singer was arranged to entertain the residents in the afternoon, followed by a special buffet and a birthday cake.
The staff showed a huge amount
of support and love to my mother and made her day extremely special and memorable. Thank you to the manager.
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Review from Jeff M (Son of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Acacia Court in September 2016, living there until she passed away in January 2017. She moved from Liverpool, where she had lived all of her life until it became apparent that she was no longer able to live independently. She settled in easily and quickly. This was due in no small part
to the professionalism of the staff and management. The care staff were always caring and attentive to my mother's needs and were ably supported by their management team who were always approachable and attentive.
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Review from J P (Son of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are caring for my mother and we are happy that she is cared for, in particular at night which was a problem when she was at home.
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Review from Pauline M (Daughter of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad's transfer from his own home to Acacia Court Care Centre couldn't have gone better. The staff welcomed him and he warmed immediately to the wonderful, friendly, homely, caring atmosphere of the home. He loves the room, the food and their care and attention. He has a named carer who looks after
his every need, plus his family are welcome, visitors are included in every aspect of his life.
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Review from John B (Brother of Resident) published on 7 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
With limited experience, so far I have found this care home to be one of the best and totally suitable for my brother.
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Review from Brian E (Son of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum came to the home following a stay at Wheatfields Hospice Leeds. After settling into her room she quickly made good friends with other residents and especially all the staff. She felt comfortable and relaxed at the home and spoke highly of the staff who cared for her. The family were therefore
very appreciative of all the efforts of the staff. One staff member even brought in a newly born baby for mum to see and enjoy. Thank you very much.
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Review from G D (Daughter of Resident) published on 19 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Acacia Court has recently got a new manager and I have to say it has made a huge difference to both myself and my mother. She is kind, efficient and friendly! Mother would not be happy if she were in Buckingham Palace so I guess we have to be thankful for small mercies. I feel the room requires refurbishing
and the food could be more interesting. I do bring 2 treats every week for her. The staff are very caring and I feel mother is lucky in a lot of ways.
Reply from Meridian Healthcare, Careline Team at Acacia Court Care Centre

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Your kind comments will be passed on to the Home Manager.
Meridian Healthcare aims to deliver the kindest possible care, and we are committed to providing Residents with the high quality, kind care they deserve.
You have highlighted concerns about the food on offer at the home, and we apologise if we have fallen short of the high standards we aspire to.
Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most. We also now have trolley offering Residents tea and cakes. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
The Home Manager operates an open door policy and you are welcome to pop in anytime to discuss any concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

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Review from P B (Son of Resident) published on 29 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff really helpful and friendly and great with my mother.
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Review from C W (Son of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home, good staff, good facilities. Very responsive. My mother would not contemplate living anywhere else.
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Review from Philip B (Son of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Much improved recently. Nice room.
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Review from G G (Son of Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care received. Staff respond well and quickly to any concerns and keep us well informed of any incidents or health concerns.
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Review from M S (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would recommend anyone to come here, excellent.
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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Acacia Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.646 for Acacia Court Care Centre is calculated as follows: ( (234 Excellents x 5) + (82 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 328 Ratings = 4.646
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Acacia Court Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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