Airedale Care Home

Church Lane, Pudsey LS28 7RF

Airedale is ideal for short or long-term residential care needs, as well as offering professional provision for respite, convalescent and palliative care.

Lovingly converted, this former vicarage property has three well-furnished lounges, two of which are used for socialising and welcoming visitors, and a quiet lounge for relaxation.

All dietary requirements and personal preferences are catered for, and residents can enjoy appealing meals that are prepared using only fresh food.

Entertainers often visit the home as part of a lively programme of activities. Some of the hobbies residents can enjoy include arts and crafts, musical afternoons, quizzes and bingo.

Group: HC-One

Person in charge: Lisa Jones (Home Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Polish

Single Rooms: 36

Shared Rooms: 2

Rooms with ensuite WC: 22

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Airedale Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Airedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Airedale Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.204 for Airedale Care Home is calculated as follows: ( (43 Excellents x 5) + (49 Goods x 4) + (12 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 108 Ratings = 4.204

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Airedale Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Airedale Care Home has a Review Score of 9 (8.954) from 9 Reviews


Average Ratings

  • Excellent
    2
  • Good
    6
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Airedale Care Home?

  • Extremely LIKELY
    6
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Airedale Care Home

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • more

My father has stayed at this home for 16 days and cannot wait to get home for decent food. The rooms and staff are all very nice but the food severely lets the home down.

How likely would you be to recommend Airedale Care Home? Unlikely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   2.8 out of 5

Clare Sheehan, Careline Advisor at Airedale Care Home responded to this review on 02 May 2018:

Thank you for your review; we value all feedback as this allows us to improve our service where required. We are sorry that the food was not as expected. Please be assured we have discussed your comments with the home’s chefs and to ensure this does not happen again, we are working closely with our Residents to review the service and incorporate their choices. Thank you also for your kind comments on our Home environment and staff team, who work hard to provide quality kind care.

All satisfactory.

How likely would you be to recommend Airedale Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

My mum has been at Airedale for three years. Sadly she passed away recently but she loved the time she spent there. It was very reassuring, as a family, that she was happy, safe and well looked after. We cannot thank the staff enough, especially in her last few days, for their kindness and support. They were all wonderful.

How likely would you be to recommend Airedale Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Dad is happy and contented with this care home. The staff are caring and considerate.

How likely would you be to recommend Airedale Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

My mum is very settled and content at Airedale Care Home, she says we are well looked after. She enjoys some of the activities which are provided. She thinks her room is nice and clean and her bed is very comfy.

How likely would you be to recommend Airedale Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

Mum has been living in Airedale Care Home for two and a half years and I am very happy with her care. The staff are caring and kind and she is very well looked after. I am always informed with issues with mum and all the staff always know about mum and her needs.

How likely would you be to recommend Airedale Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

I am a regular weekly visitor and I have always had a warm welcome from all the staff. They treat me like a friend.
No matter how busy they are I always get treated with a smile and a kind word for which I'm very grateful.
Thank you all.

How likely would you be to recommend Airedale Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Jayne Duck, Customer Services Administrator at Airedale Care Home responded to this review on 06 Jul 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

I am a resident for about a year.
The care they give me is good in every way.
I am due to stay for the rest of my life.
I am very happy and friends with all users.
The carers are very helpful and care for us very well and family guests are also welcome.

How likely would you be to recommend Airedale Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Simone Berkeley, Customer Services Advisor at Airedale Care Home responded to this review on 18 May 2017:

Thank you for your review, we appreciate your feedback. We are very pleased to hear about your positive experience and that you have settled and decided to stay with us and we appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

To all staff, just to say a massive thank you to everyone for the care you have given to my auntie whilst she was a resident at Airdale. Also, thank you for the compassion and support given to us over the last year. It meant a great deal knowing that she was safe, happy and very well looked after.
Fondest wishes to you all.

How likely would you be to recommend Airedale Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Jayne Duck, Customer services administrator at Airedale Care Home responded to this review on 21 Feb 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Submit a Review for Airedale Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Bed Vacancies

posted 08 May 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Airedale Care Home