Headingley Hall Care Home

5 Shire Oak Road, Headingley, Leeds LS6 2DD
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9.9 82 Reviews
  • Headingley Hall Care Home, Leeds
Tranquil and secluded, Headingley Hall Care Home sits in its own beautifully landscaped grounds and has a relaxed, refined ambience all of its own. Headingley Hall is rated as 'Outstanding' by the Care Quality Commission (February 2020).

As a leading regional care organisation, Westward Care appreciates that making the decision to live in a care home is seldom an easy one, and never forgets that their residents are individuals with unique needs, wishes and aspirations. As a result, a highly skilled team of dedicated professionals take pride in delivering care that respects personal opinions and caters for personal tastes.

What’s included at a glance:

• Distinctive accommodation with style and character
• Care suites including en-suite, kitchenette with integrated fridge and tea making facilities
• Relaxed air-conditioned lounges
• Fine dining with freshly prepared meals made by dedicated chefs
• Hairdressing salon
• Film room
• Fully licensed bar
• Variety of social activities to suit all tastes

In addition to Residential Care, the setting also provides Specialised Dementia Care in Shire Oak House based at Headingley Hall. With 11 bedrooms available and a separate kitchen and lounge, the space has been decorated to create a sense of calm - a home from home.

Based on an established dementia support approach of building a ‘household’ Shire Oak House is about creating an environment that helps grow relationships and a sense of home. The offer is about putting the person at the heart of how they support them. The small environment means when people move to Shire Oak House, life can continue on their own terms – the team fit around their routine, their likes and dislikes and aim to make the move to more supported living feel as natural as possible.

Care Provided by Headingley Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1190 – £1781
  • Self-Funded Residential Dementia Care: £1088 – £1875
  • RESPITE Self-Funded Residential Care: £1585 – £1781
  • RESPITE Self-Funded Residential Dementia Care: £1585 – £1875

Additional non care charges may apply for Local Authority Funded Clients - Call us for more details.

These prices are only a guideline, please contact Headingley Hall Care Home to find out the exact price for your requirements.

Contact Headingley Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Headingley Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Heven Eyob (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (33)

Visiting

  • No specific visiting hours however the main doors are locked between 9pm and 7am. Visitors intending on coming between these hours can ring the external bell, report to reception and sign in.

Parking

  • Parking available on site. Registration/car details must be reported at Reception

Headingley Hall Care Home Reviews (82)

9.9

Headingley Hall Care Home has a Review Score of 9.9 (9.893) out of 10, based on 20 reviews in the last 2 years.
Over all time Headingley Hall Care Home has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Headingley Hall Care Home
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Review from Paul C (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Headingley Hall looked after my mum in the last year of her life. She passed away peacefully at the age of 92. She enjoyed the time she spent there and liked the company of her fellow residents. She had her own comfortable room with en suite facilities and television. The home had a regular programme
of activities and musical entertainment. There was a varied menu and meals were home-cooked to a very high standard. The staff dealt with issues in a caring and professional manner at all times. The home was attractively decorated and attention to cleanliness was evident at all times. The management and staff were always friendly and seemed focused on the best interests of the residents.
Reply from Sharon Earnshaw, General Manager at Headingley Hall Care HomeThank you so much for taking the time to submit this lovely review. Your comments will certainly be passed on to the team.
Wishing you and your family well.
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Review from S B (Daughter of Resident) published on 30 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was in Headingley Hall Care Home for respite care. He was very happy there and we were always welcomed as relatives when visiting. The care staff were lovely - friendly and professional and dad felt completely at home. He is quite a fussy eater but enjoyed the food and was offered alternatives
when necessary.
I have no hesitation in highly recommending Headingley Hall
Reply from Sharon Earnshaw, General Manager at Headingley Hall Care HomeThank you for your review and recommendation. It's lovely to know that your fathers stay was a positive experience.
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Review from John F (Brother of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister first came into Headingley Hall Care Home in mid-February 2023 initially for a three-week trial period of respite care. During that short time, her husband passed away. The staff at Headingley Hall could not have been more kind and caring for her and we are all very grateful to them for that.
She is now a permanent resident and has settled in well and has made friends among the others. She loves the food which is nicely served and delicious. If she doesn't fancy the dish of the day then the chef willingly makes her a simple alternative and she regularly says to us how much she enjoys her food. She has a really nice room but is rarely in it because she prefers to spend her time in the lounge with the others. She very much enjoys taking part in the activities which are provided, particularly dancing and bingo. Headingley Hall is well-kept and clean. The laundry system works well and there have not been any lost items. This is a caring care home. She is relaxed and happy and what more could be asked?
Reply from Sharon Earnshaw, General Manager at Headingley Hall Care HomeThank you so much for taking the time to submit this wonderful review. Your comments will certainly be passed on to the staff. It is always nice to hear from visitors that they do appreciate the work we do.
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Review from Tony S (Son of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 97yr old mum moved to Headingley Hall in September 2022 with the intention of becoming a permanent resident. As a result of the excellent care she received, she felt well enough to move back to her home in March 2023. Headingley Hall has outstanding staff in all parts of the operation - managers,
care staff, admin, housekeeping, chefs and maintenance. They are all cheerful, helpful and kind. Residents have an excellent choice of food and the chefs work really hard to provide creative menus. Headingley Hall has very good links with local health services and any health concerns are quickly addressed. Thank you to you all.
Reply from Sharon Earnshaw, General Manager at Headingley Hall Care HomeThank you for your kind comments and for the recommendation. We are delighted to hear that you found the experience positive. Best wishes
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Review from Deborah W (Daughter of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 96-year-old mum went in for respite for a week. It was her first time and she was looked after so well by the lovely staff. Mum said there was nothing she did not like about the respite and all the staff were so good with her. She said she would recommend the home to anyone else. The food menu selection
was lovely. As a carer myself I understand how hard the carer's job can be but they all could not do enough for my mum. A massive thank you to all who cared for my mum.
Reply from Sharon Earnshaw, General Manager at Headingley Hall Care HomeThank you for your kind comments and for the recommendation. We are delighted to hear that you and Mum found the experience positive.
Best Wishes and Happy New Year
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Review from E H (Daughter of Resident) published on 4 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I organised a week's respite care for my mum in Headingley Hall, as a trial before I go away for four weeks next year. My mum has lived with me for twelve months and was very nervous and anxious before going in. At the end of the week she told me how kindly the staff had treated her. We were both particularly
pleased that the staff offered to organise video phone calls for us while I'm away. I have no hesitation in booking a place for my mum for four weeks next year and I have every confidence she'll be well looked after.
Reply from Sharon Earnshaw, General Manager at Headingley Hall Care HomeThank you for your kind comments and for the recommendation. We are delighted to hear that you found the experience positive. Best wishes.
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Review from Stephanie G (Niece of Resident) published on 4 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle spent a week at Headingley Hall for respite to give my Aunt a break. It was his first time in respite so understandably we were rather anxious.
From the minute he arrived the staff were fantastic and they made him feel so welcome. He had a lovely room and all his needs were more than taken
care of. The staff went above and beyond to make sure he felt well cared for and safe. He absolutely loved it, settled in really well and wanted to stay longer he enjoyed it so much. He loved the food and interacting with all the other residents who also made him feel part of the family. I would have no hesitation in recommending Headingley Hall, all the team do an awesome job. Thank you so much. My Uncle is really looking forward to staying with you again.
Reply from Sharon Earnshaw, General Manager at Headingley Hall Care HomeThank you for your kind comments and for the recommendation. We are delighted to hear that you found the experience positive. Best wishes.
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Review from M N (Grandson of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
If you are somebody thinking to send your loved ones there, I would say think twice. Had my grandma there, she did not like it for many good reasons. Her last words were "this is a horrible place". She was right, when we went to clear her room after death, we found that fridge had expired chocolates
and a two-year-old half-eaten cake that the staff did not bother to clean. I took pictures for record.
They check all the boxes/paperwork and have very nice buildings etc, but they do not really care. The response rate is very slow and the only thing they care about is the money. Some lower staff members were nice but they did not stay there too long. If you complain about anything they deny it. If somebody is conscious and can feel, then it is not a very nice place. The choice is yours if you want to send your loved ones there or not, but after a lot of analysis and observation, I am saying this is a bad place and do not send anybody there if you care.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeWe are really sorry to read your feedback about Headingley Hall. We take your concerns and complaint seriously and we will be investigating all the areas you noted thoroughly.
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Review from G H (Niece of Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When our uncle needed to be taken care of at the age of 97 we chose Headingley hall in Leeds as we heard good reviews of it and we were not disappointed.
The care he received there was excellent from everyone.
He was settled and happy during his stay there.
We are grateful to all the staff for making
his last years so happy and comfortable.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeWe were privileged to have been able to get to know your uncle - he was such an integral part of our 'family'. We are so grateful for your very kind words, which are very much appreciated.
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Review from J M (Friend of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
I don't understand how Headingley Hall ticks so many boxes, yet gives such poor care - very disappointing. It may be suitable for respite or dementia care but otherwise, not recommended. There is very little stimulation for people who have capacity, and very little consideration of their needs. My friend
hated having to live there for the last years of her life. Night staff did not check rooms - she was left lying on the floor for hours, unable to move to reach the alarm. There was very little effort to make her comfortable in her last days - no palliative care or remedial care was offered, so we had to arrange for her to be transferred to the hospital where she died, thankfully with some care and comfort. Management did not keep accurate records - her file said she was a widow with dementia, a serious error that influences medication and treatment. There were half-eaten birthday cakes in her fridge going back over two years. I could go on, but no space left. Don't send anyone you know with capacity to make their own decisions there.
Reply from Paul Torrance, Director of Operations at Headingley Hall Care HomeWe are really sorry to read your feedback about Headingley Hall. We take your concerns and complaint seriously and we will be investigating all the areas you noted thoroughly.
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Review from Geraldine K (Daughter of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Headingley Hall is a first-class facility. It has the look of a traditional high-class hotel, not a Care Home, the level of appointment of the rooms is second to none and, in the main, the Care Staff are excellent. Administration is very efficient. The laundry does a great job and we have had no lost
clothing. Housekeeping keep Mum's room clean and care for her plants. There is a varied programme of social activities every week and the Social Secretary has also signed Mum up with the local library to receive talking books and has spent a great deal of time and effort setting up her Echo dot and encouraging Mum to engage. The food is excellent, the menu varied and the resident chooses what they would like to eat themselves. The kitchen staff will also make things that are not on the menu, such as delicious omelettes if Mum doesn't fancy the selection for the day. Any member of staff passing Mum's room, always greets her as they walk passed. Overall, the family is delighted.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeThank you from all the staff at Headingley Hall for your kind words. We always appreciate relatives taking the time to provide a review.
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Review from Jill F (Daughter of Resident) published on 3 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent a long time researching care homes prior to my mother moving to Headingley Hall. This included speaking to relatives of residents, one of whom said to me "you won't do better than Headingley Hall". She was right. The staff have shown such kindness, empathy and patience towards my mother; their
professionalism and the overall quality of care is outstanding. Mum has made friends, and is enjoying a great social life at 99 years old.
Reply from Elaine Yechezkel, Administrator at Headingley Hall Care HomeWe are happy that you and your Mum chose Headingley Hall and are grateful for your very kind words. We are delighted that your Mum has settled in so well and that this has been a positive move for her.
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Review from Janice H (Respite Resident) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Headingly Hall is fantastic, all the staff are kind, friendly, and caring. All care needs were met.
The care home was very clean and welcoming and I found all the staff were easy to talk to and accommodating to any changes.
The meal menu is great and again any dietary needs are met.
I would absolutely
recommend Headingly Hall.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeThank you for your kind comments and for the recommendation. We are delighted to hear that you found the experience positive.
Best wishes
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Review from Deborah L (Daughter of Resident) published on 20 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had 11 months at Headingley Hall, where she received the best quality total care, attention, kindness and excellent socialisation and activity opportunities. In the last 10 days, the excellent end-of-life care was from staff she knew and were constant. The family felt valued, well communicated
to and listened to and supported compassionately by all staff. Headingley Hall, in all aspects, was the right and best place for Mum to be, and she thrived after a lengthy period of deterioration at her own home during Covid lockdown. We could not have asked for more.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeThank you from all the staff at Headingley Hall for your kind words. We always appreciate relatives taking the time to provide a review. It was a privilege to have known your mother, who will always remain in our hearts, and we take great pride in knowing she was happy,
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Review from A W (Son of Resident) published on 15 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was happy to go to Headingley Hall and had a great time.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeThank you for taking the time to provide a review of the home and the services delivered.
Best wishes.
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Review from Cathy P (Daughter of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 80-year-old mother was struggling in her flat as she became forgetful and confused. She did not want to live with us as her independence was important to her. We got her a live-in carer who was lovely but the future we saw for her was not alone in her flat with a carer as her world got smaller. From
my first contact with Headingley Hall Care Home they were reassuring, helpful and gently encouraging. The manager listened to my situation and suggested a two-week trial stay at Headingly Hall. An assessor came out to Mum’s flat, spoke at length to Mum, myself snd her carer to establish her needs and was very kind and patient such that Mum really was looking forward to the stay, planned when the live-in carer was due her next fortnight’s break. From the moment she moved into the lovely room with a welcoming card and flowers, to the moment she was waved off she could not have been better cared for. The staff responded quickly to my calls and emails and were scrupulous at following covid guidelines.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeThank you for your review. It's lovely to know that the stay was a positive experience and we are looking forward to your mum's return, as is the fellow residents, who she has made good friends with.
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Review from W M (Daughter of Resident) published on 21 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My precious Mum has been living in Headingley Hall Care Home for 5 years.
It is a fantastic living environment, where my mum’s voice is heard.
The staff are loving, caring and amazing people.
I would truly recommend this care home if you want your loved ones to feel safe, happy and looked after.
The
senior staff are always at hand if you need to discuss anything and keep the family well informed.
Well done Headingley Hall Care Home.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeWe really appreciate you taking the time to share your experience and I'm glad to hear that family and mum continue to enjoy the services provided and that she feel safe.
Best Wishes.
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Review from Graham B (Nephew of Resident) published on 9 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
That the last 8 years of my uncle’s life have been as happy as they have is thanks to the tremendous job that the management and staff of Headingley Hall Care Home have done for him. For years following the loss of his partner my uncle soldiered on living alone. Eventually, fed up of it, he asked my
cousin and myself to visit care homes and find one in the Leeds area that we thought he might like. Headingley Hall stood out from the rest.
He moved in and never looked back. Surrounded by staff of all ages who, besides being caring and attentive, are energetic with a lively sense of humour and by fellow residents with whom he could enjoy a varied programme of activities and quality entertainment, he has been transformed and we have been thrilled to see him so happy and engaged again. Wonderful care, dedicated staff, fantastic food, a range of activities, music and any excuse for a party! Downside? He couldn’t think of one and, having visited him almost every week, neither can I.
Reply from Elaine Yechezkel, Administrator at Headingley Hall Care HomeWe were privileged to have been able to get to know your Uncle - he was such an integral part of our 'family' and we will really miss him. We are so grateful for your very kind words - they are very much appreciated.
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Review from Tracyann O (Daughter of Resident) published on 13 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent a week at Headingley Hall in June 2021 for respite whilst we went on holiday as we felt that we could no longer leave him at home alone. We were quite anxious about leaving my dad, but the staff at Headingley Hall put us at ease from the very beginning and supported us through the whole
process. My dad was also very unsure about his stay, but the team made such a fuss of him on his arrival that he settled in without any issues, and fully enjoyed his time there, especially the food! The attention to detail and care for my dad was fantastic, and we would not hesitate in recommending Headingley Hall. In fact, my dad is already looking forward to his next visit in August and is hoping that he will be just as lucky on the bingo this time round!
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeThank you for your review. It's lovely to know that the stay was a positive experience and we look forward to seeing you all again soon.
Kindest Regards
Sharon
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Review from Vivien P (Daughter of Resident) published on 13 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Headingley Hall provided a friendly welcoming home for my mother during a period of respite care earlier this year. The staff met her with smiles, flowers and a card and were eager to get to know her and settle her into her room. She was given every care and consideration during her stay and was encouraged
to take part in various activities, particularly enjoying a visit by the local pony sanctuary, cooking and a gardening class. We would thoroughly recommend the home to others looking for high-quality personal care for their loved one.
Reply from Sharon Earnshaw, Manager at Headingley Hall Care HomeThank you for your kind comments and for the recommendation. We are delighted to hear that you found the experience positive.
Best wishes
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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Headingley Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Headingley Hall Care Home is calculated as follows: ( (209 Excellents x 5) + (25 Goods x 4) ) ÷ 234 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Headingley Hall Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Charlie

Charlie Render

Job Title: Care Manager, Headingley Hall Care Home Joined: 2010

I started working in care 24 years ago when I was 16 years old as a weekend job whilst studying for my A-levels.


I progressed into working with elderly adults with learning difficulties and led a group of young adults with Down Syndrome to work within the care industry themselves, supporting them with a career in catering and social care.


I left that role to attend University in Leeds, where I studied Interdisciplinary English Literature and History.


After a brief stint working in finance, I made a decision to return to care and remain in Leeds, and before I knew it, I gained a job at Headingley Hall 14 years ago and have never looked back.

I started as a night care assistant before progressing into a Senior Carer role. This made me realise that this was my chosen profession. Seeing the difference I could make in someone's life by ensuring their health and well-being were as supported as possible gave me satisfaction.


I discovered a keen taste for liaising and providing support to all health professionals who visited Headingley Hall. By working alongside the health professionals and gaining their knowledge and experience, I was able to review our service users with a holistic approach and ensure care remained person-centred.


Since then, I progressed to the Deputy Manager role at Headingley Hall and completed my Level 5 Diploma in Health and Social Care.


My learning continues every day, and I continue to love the challenges each day throws at me. I am excited about the opportunity to lead as Interim Manager, and I hope my future continues to progress within the care sector.

Elaine

Elaine Yechezkel

Job Title: Senior Administrator Joined: 2010

Elaine has worked in administration since the age of 17.


Her prior experience involved working in an import/export company, an international charity and a furniture manufacturing company before coming to work at Headingley Hall in 2010.


Part of Elaine's role is to provide full admin support to the General Manager and Heads of Departments across the care home and retirement apartments.


Elaine is also involved in managing the enquiries for the home, and she is passionate about ensuring families have smooth transitions to the home when making this important decision.

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