Headingley Hall Care Home

Dad was happy to go to Headingley Hall and had a great time.

My 80-year-old mother was struggling in her flat as she became forgetful and confused. She did not want to live with us as her independence was important to her. We got her a live-in carer who was lovely but the future we saw for her was not alone in her flat with a carer as her world got smaller. From my first contact with Headingley Hall Care Home they were reassuring, helpful and gently encouraging. The manager listened to my situation and suggested a two-week trial stay at Headingly Hall. An assessor came out to Mum’s flat, spoke at length to Mum, myself snd her carer to establish her needs and was very kind and patient such that Mum really was looking forward to the stay, planned when the live-in carer was due her next fortnight’s break. From the moment she moved into the lovely room with a welcoming card and flowers, to the moment she was waved off she could not have been better cared for. The staff responded quickly to my calls and emails and were scrupulous at following covid guidelines.

Well done Headingley Hall Care Home.

He moved in and never looked back. Surrounded by staff of all ages who, besides being caring and attentive, are energetic with a lively sense of humour and by fellow residents with whom he could enjoy a varied programme of activities and quality entertainment, he has been transformed and we have been thrilled to see him so happy and engaged again. Wonderful care, dedicated staff, fantastic food, a range of activities, music and any excuse for a party! Downside? He couldn’t think of one and, having visited him almost every week, neither can I.

My dad spent a week at Headingley Hall in June 2021 for respite whilst we went on holiday as we felt that we could no longer leave him at home alone. We were quite anxious about leaving my dad, but the staff at Headingley Hall put us at ease from the very beginning and supported us through the whole process. My dad was also very unsure about his stay, but the team made such a fuss of him on his arrival that he settled in without any issues, and fully enjoyed his time there, especially the food! The attention to detail and care for my dad was fantastic, and we would not hesitate in recommending Headingley Hall. In fact, my dad is already looking forward to his next visit in August and is hoping that he will be just as lucky on the bingo this time round!

Headingley Hall provided a friendly welcoming home for my mother during a period of respite care earlier this year. The staff met her with smiles, flowers and a card and were eager to get to know her and settle her into her room. She was given every care and consideration during her stay and was encouraged to take part in various activities, particularly enjoying a visit by the local pony sanctuary, cooking and a gardening class. We would thoroughly recommend the home to others looking for high-quality personal care for their loved one.

My mum spent a week at Headingley Hall when I was on holiday recently and she will shortly be admitted for a longer stay. The home is exceptionally well run by a kind and efficient admin team and all the care staff really do go out of their way to make residents feel at home and happy. I would certainly recommend Headingley Hall to anyone thinking about care for a loved one.

I have a restricted diet and my only criticism was the choice available resulted in me having to choose omelettes/baked beans and baked potatoes too often: a greater variety of choices for people needing a soft diet would have made my stay perfect.

Well done to everyone!

I cannot praise Headingley Hall enough. They have literally saved my mum's life. She needed respite care to build up her strength following a period of illness. They were able to welcome her despite covid pressures and they have been absolutely wonderful - caring, attentive, great communicators, kind - you name it - I'm booking my place there for (hopefully) 30 years' time!

What can I say about all the staff at Headingley Hall? They are the kindest most caring compassionate and loving people I know. Mum and Dad have both been unwell recently and the kindness and care that has been shown to both of them from everyone at the home have been fantastic. They are amazing people going above and beyond to get Dad who has been in Hospital back home to Mum. You are all truly inspirational. Simply the best, from all the family.

My father has been a resident at Headingley Hall for three years. During that time he has been consistently well-cared-for not only as a duty but with warmth, friendship and love. Living a long distance from him, I visit once a month and it is clear that he is contented, at ease and feels he can talk to staff. Inevitably, occasionally there have been various matters that need addressing, but I have always felt that I can approach the staff, my requests are listened to and responded to with courtesy and as soon as possible. The relief I feel to know that my father is being looked after so well cannot be expressed. Staff have become friends to me and the place feels homely to walk into. They are willing to go above and beyond, organising treats for birthdays and seeing each resident very much as an individual. I would have no hesitation in recommending Headingley Hall.

He sadly died in June 2020 but I have no hesitation in recommending Headingley Hall as a residential home.

During the recent Covid-19 pandemic with all its associated worries and anxieties, I have found that the organisation and attention to detail (caring for staff and residents and relatives) has been extremely good and reassuring. The Headingley Hall team have kept relatives informed regularly on the changing situation and appear to have placed the residents and staff members at the forefront of their Covid response. Communications with relatives have been facilitated by phone and virtual chats. As soon as garden visits were deemed safe (socially distanced) these were arranged. I cannot praise the management and team enough. Thank you.

We are supporting our elderly aunt from a distance, and can therefore only see her every few weeks. She has been in this home over six months and we have been pleased with the care she has received. We appreciate being kept up to date by email, that was a little shaky at the start, but we now have good lines of communication. All the staff are cheerful, helpful, and genuinely enjoy visiting her at the home. When asked, she always says she is well cared for and happy and feels that one can ask if anything needs rasing.

Since my uncle moved into Headingley Hall he has been very happy. He finds he is able to be friendly with, and chat with the other residents, he doesn't feel lonely. He is well looked after, with the staff all taking an interest in his physical and mental care. Whenever the staff pass him they will always have time to chat or have a pleasant word. He has been able to move some of his books and other belongings into his room, so making it feel more like home. I am certainly very happy that he made the decision to move into Headingley Hall.

Mum and Dad have been residents in Headingley Hall for nearly two years. When it was unsafe for either of them to remain in their own home Headingley Hall was able to provide a room just big enough for them both together. Recently, the management has created a larger room on the ground floor overlooking the garden (Dad had a large garden at home, which he loved) which they have just moved into. All the staff at Headingley Hall provide the highest standard of care and support at every level. Family and friends are always made to feel welcome. As a family, we know they are safe and happy.

A wonderful staff creating a warm, caring, interesting environment, full of love and friendship.

We live a long way from Leeds, our relative is cared for in a way that they are comfortable with and we feel reassured about. Our relative tells us that she feels safe and the food is good.

After many months of researching and visiting residential homes, we came across Headingley Hall. From the minute we arrived the staff were so welcoming and we could clearly see how caring and friendly they were to all the residents. The facilities, buildings and grounds were impressive and after a few visits, we decided to move my mum in for respite with potential for a permanent move. After a number of weeks she didn’t want to leave so we made a decision to make the move permanent. She loves the staff and all the activities and has never looked back.