My mother-in-law is loving life at Simon Marks Court, she is extremely well looked after
C B (Daughter-in-law of Resident)
The moment we walked through the door we both felt at ease.
R H (Son of Resident)
As a family we have peace of mind mum is happy and well looked after.
M C (Daughter of Resident)
Colleagues at Simon Marks Court will be happy to discuss our weekly fees with you and what our fees include. We accept self-funded residents and residents funded by the Local Authority.
These prices are only a guideline, please contact Simon Marks Court to find out the exact price for your requirements.
Visitors are welcome at Simon Marks Court.
Onsite parking is available, including disabled spaces.
Simon Marks Court has a Review Score of 9.7 (9.700) out of 10, based on 11 reviews in the last 2 years.
Over all time Simon Marks Court has 43 reviews.
When she moved they took note of her hospital appointment, meds and explained meal times, entertainment etc. She was even escorted to her hospital appointment and now speaks about one staff member, who took her, as a real friend. Mum's only complaint about the catering was how often she was offered meals, cups of tea and cakes! (A lady has to watch her figure). The care staff encouraged her to take part in the daily activities and she danced for the first time in years.
Unfortunately mum had an incident where she needed to be taken to hospital but was cared for so well that she even stated she was lucky to be there because of the help she received.
Thank you for taking the time to review Simon Marks Court and we are pleased that you rate our care/support as excellent. We're pleased that your mum enjoyed her stay with us and I'll pass your kind comments to our team. it was good to discuss your mum's stay with us to understand how we can improve our service. We're always happy to discuss feedback at Simon Marks Court to ensure that we can improve.
Thank you for taking the time to review Simon Marks Court and we are pleased that you rate our care/support as very good. Thank you for your kind comments regarding our team, which I will pass on to them. We apologise that we have not always met our usual high standards and please accept my sincere condolences on the loss of your father. I have received separate correspondence from you, which I will respond to directly and I am available to discuss the issues raised at a mutually convenient time.
The Review Score of 9.7 (9.700) out of 10 for Simon Marks Court is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
We currently have two vacancies for care at Simon Marks Court. Please contact us directly for further information.
There are no team members posted.
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