My mother-in-law is loving life at Simon Marks Court, she is extremely well looked after
C B (Daughter-in-law of Resident)
The moment we walked through the door we both felt at ease.
R H (Son of Resident)
As a family we have peace of mind mum is happy and well looked after.
M C (Daughter of Resident)
Colleagues at Simon Marks Court will be happy to discuss our weekly fees with you and what our fees include. We accept self-funded residents and residents funded by the Local Authority.
These prices are only a guideline, please contact Simon Marks Court to find out the exact price for your requirements.
Visitors are welcome at Simon Marks Court.
Onsite parking is available, including disabled spaces.
Simon Marks Court has a Review Score of 9.7 (9.692) out of 10, based on 11 reviews in the last 2 years. Over all time Simon Marks Court has 43 reviews.
Review from Leslie H (Brother of Resident) published on 2 May 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverly R (Daughter of Resident) published on 23 December 2015
Submitted via Postal Card •
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Reply from Neil Ward, Digital Marketing Manager at Simon Marks Court
Thank you for your comments, we were pleased to read that you think the staff at Simon Marks Court do a good job and that any issues you raise are dealt with as soon as you let them know. In terms of your comments about the agency staff and turnover, we have passed this on to the Home Manager for them to review this. I’m sure they will be happy to speak to you about this issue when you visit the home so please do mention this the next time you are there.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B L (Friend of Resident) published on 23 December 2015
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.692) out of 10 for Simon Marks Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.692 for Simon Marks Court is calculated as follows: ( (97 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 130 Ratings = 4.692
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Simon Marks Court is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Apr 2025
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 5 hours ago
We currently have two vacancies for care at Simon Marks Court. Please contact us directly for further information.
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