Vicarage Court Care Home

When my mother first came into the home in 2013, she was the happiest she had been since my father past away. She was laughing, joking and made new friends. She was well cared for, and the staff were wonderful with her. I would recommend the home.

Very friendly, kind and caring.

In my first visit following the COVID crisis during which I have had weekly telephone contact re the well being of my friend who is a resident at Vicarage Court, the staff facilitated my visit today ensuring all hygiene and safety measures were taken. I found my friend happy and in good spirits and shouting excitably about how well she and all the residents have been looked after during lockdown. She reported to doing lots of activities and happy times whilst I haven't been able to see her. Thank you and well done.

We have been very happy with everything and my mother has said that she has been really well looked after and all the staff are very helpful and always have a smile for you. Nothing is too much trouble. The food has been excellent.

Moved my mother from another care home. What a great improvement, better care, better staff, better experience all round. Nothing is too much trouble. Great atmosphere, not your usual care home expectation.

Well cared for, gardens are lovely. The staff are always there to help when needed. The security on the room very good. Meals very nice. In later stages, the staff were brilliant and looked after all of us.

We were really happy with all aspects of my husband's care. We would highly recommend the home to everyone. All the staff were very caring and helpful. Nothing was too much trouble.

Since my father has been a resident at Vicarage Court I have noted a huge improvement to his mood and social interaction with others, he joins in with the activities where he can and there is something going on nearly every day. He has told me that he feels safe here, and all the staff treat him with dignity and respect. He likes that he has the choice to socialise with others when he wants, or he can have his own space in his room.

Very good service to grandad and his needs. Have time and patience for him. Treated him with respect and like he was in his own home. Thank you so much.

Absolutely fantastic from the moment someone came to the hospital to access my grandad. He was treated as a family member and us coming to see him and were overwhelmed with support and care given. Couldn't thank everyone enough. The sad day he passed away, the staff helped us through with dignity towards my grandad and will always appreciate what they all did for us.

Throughout mum's stay staff were always pleasant and understanding of her health issues. She was always greeted with a smile and nothing was too much trouble. They were always prompt and courteous dealing with any issues I raised.

The food is tasty and nutritious and well presented.

My aunt went for respite for a period of 10 days. Overall excellent and would choose this for full-time residency.

Earlier in life my mother-in-law expressed a desire not to go in a care home. We use Vicarage Court for respite care and she loves it.

My father spent the last four years of his life at Vicarage Court. He frequently commented on the quality of care he received and had nothing but praise for the carers. He was made to feel very welcome and the staff went out of their way to make sure he was involved in many activities. I was pleased and reassured that he was looked after so well.

Aunt love living at Vicarage Court, she had her independence, but also the security of knowing help was there if needed. She particularly loved her room overlooking the garden. Aunt also loved the social side of the home, she formed a close bond with the 'activity organiser' and was in her element when singing and dancing. As Auntie did not move far from where she had lived most of her life she was able to maintain contact with the same doctor, the local church and her old neighbours. All these factors, as well as the support from her family, made her last three years very happy.

All the staff have been pleasant, helpful and caring. I felt it was safe to leave Mum here. It was good to see the Director walking around. The activities organiser is very passionate about her role - excellent activities. Nice room and lovely gardens. The home is very clean and well maintained. If Mum needs permanent care in the future I would like to bring her here. However, the food would need to be far more nutritious. I do not feel that piling on the calories with chips, pies, fried foods etc is in the best interests of elderly people. Chicken nuggets are not a proper meal. Expected to see more meat, fish and potatoes/veg options to create a more balanced diet. I understand this is something you are looking to improve. Otherwise a very good facility.

Wonderful caring staff, always made to feel welcome when visiting. I was very happy to leave my mum in their very capable hands.

I would recommend it to others.

Everything is very good and the home is very clean. All the staff were 100% a great bunch of girls. I would recommend the home to anyone.