The Olde Coach House

Excellent care and attention given to all residents. Excellent cleanliness throughout the home. Varied menu. Staff always available.

Excellent service to my Mum. Food excellent. Care excellent.

My sister-in-law has been in this care home for 3 months. I think the staff are very kind and helpful, I was worried about having to put her into care but she has settled very well. Whenever I visit, it is always very clean and tidy and there are always one or two members of staff around and they are always willing to help.

Everyone is very friendly and welcoming. It has a homely feel. All the staff seem very caring and my mum has settled well and is enjoying her time here. Her room is comfortable and is kept very clean.

My sister has been in The Olde Coach House for 3 years now and it's the best care she can possibly have. I was recently in a care home for 3 months and there was no comparison. I wish I could have been in The Olde Coach House.

I would recommend this home - if you can get in!

My aunt moved in to The Old Coach House 3 years ago and has been extremely happy with every aspect of care provided. She always tells us how helpful and friendly all the staff are and how much she enjoys the food. I have always found The Old Coach House to be very clean, tidy and well maintained.

Very clean and well-maintained care home.

My Mam has been a resident of The Olde Coach House for nearly 4 1/2 years now and we, as a family, have always been completely satisfied with the care she has received there. The staff are friendly and attentive and treat all the residents with dignity. The home itself is kept immaculately clean. The information we receive is always good. My Mam always seems content when we visit her. I would be happy to recommend The Olde Coach House to anyone looking for care for an elderly parent or relative.

I do recommend The Olde Coach House. It is very well looked after, very clean and the meals and staff are very nice, very kind and caring. As I know, with my Mum being in there, they also give me my hot lunch, when I go and visit her on a Thursday and it really is very nice.

My mother had a life changing stroke two and a half years ago. We looked at several care homes in the Hessle area. We chose The Olde Coach House for its excellent location in the centre of the village It's management and staff and recommendation of others. We have not been disappointed. There is low staff turnover and the standard of care is excellent, particularly as mum's needs have become more demanding with time.

My mum has been in The Olde Coach House for two and a half years. She has had a massive stroke and is very disabled so her needs are pretty complicated and greater than those residents who are ambulant. Overall, we are very pleased with the care she is receiving. The home is brilliantly located in central Hessle so her friends can visit her. They are always welcomed and The Olde Coach House staff make sure mum looks her best when going out on visits and meeting up with her Heddle community. Sadly mum is slowly deteriorating but her end of life care is efficiently dispensed with dignity, sensitivity and wonderful sense of humour. Thank you.

My mother has been in The Olde Coach House for over two years after suffering a stroke. I have found the staff to be excellent in dealing with, at times, a difficult resident who has struggled with her loss of independence. Appropriate equipment has been purchased to enable her to be as comfortable as possible given the circumstances. Her weight has increased. The personal touches of putting her makeup on have made all the difference. Good communication from the management. Staff all helpful and manage their workload with humour and professional.

Staff are very helpful and caring - my mum seems happy and settled, she has been at Coach House for 9 months. Admin and liaison with each other room for improvement. Had issues with hospital appointments, staff telling us different accounts. Feel strongly about having to pay for incontinence pads, letter dated last February regarding this matter and still funding them.

Friendly staff.

Mum was always treated with great care and dignity at The Olde Coach House. Although we would both sometimes be upset when I had to leave her at times, I was always confident she would be comforted and very well looked after by the lovely staff. I would not hesitate to recommend the home to anyone looking for care for a loved one.

We as a family cannot find fault at all. All the rooms were so clean and well decorated. They made the family feel welcomed as soon you went to visit and always a ver good tea and coffee set out on a tray nothing was too much trouble for them.

My mum is 94 years old and blind. After a spell in hospital, mum went into the Old Coach House for 2 weeks respite care. The staff were brilliant with mum and were attentive to her needs, very helpful and extremely patient with her. Their dedication, enthusiasm and hard work is a credit to them and I can't praise them enough for how they looked after her. My mum is now back at home and thanks to all the team gaining confkaroo.idence and independence once more. A truly lovely bunch of people.

I cannot recommend this care home highly enough and the staff need to know that they were highly thought of and their work was very much appreciated. Thank you

In the short time she was at the home, they rang me on a daily basis, as I lived in Essex, to update me on her health. When I and my family visited I was given access at any time, and made to feel part of a family. The care she received was excellent and even up to her death there was a staff member sitting with her when I arrived. The home kept me fully advised at all times.