Kesteven Grange Care Home

Kesteven Way, Kingswood, Hull HU7 3EJ
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9.7 134 Reviews
  • Kesteven Grange Care Home, Hull
Located in a peaceful residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care.

The extensively trained team will deliver all the specialist care and support services that loved ones require.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

Assisted by suggestions from the residents, the home’s wellbeing coordinators organise a varied year-round programme of things to do.

Many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £958

These prices are only a guideline, please contact Kesteven Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Stephenson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (4)

Kesteven Grange Care Home Reviews (134)

Total of 134, showing 121-134
9.7

Kesteven Grange Care Home has a Review Score of 9.7 (9.719) out of 10, based on 22 reviews in the last 2 years. Over all time Kesteven Grange Care Home has 134 reviews.

Overall Experience

  • 103
  • 30
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  • 0

Date Published

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112

Review from J O (Daughter-in-law of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since filling in the last review, mam is still being looked after with care and most importantly, kindness and compassion. We know she might be confused but she is very safe and happy.

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Review from J B (Resident) assisted by family/friend published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful I like it in here. Staff are good and can always have a laugh.

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Review from Ann K (Daughter of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, Mum had to have 24-hour-care and I was recommended Kesteven Grange Care Home and it didn't disappoint. We looked at a few homes but decided on this one. Staff are all lovely and friendly. The home is very clean and well kept. Residents go out on day trips and they can't do enough!! Nobody
wants to put their parents into care, but I would highly recommend Kesteven Grange Care Home.

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Review from Steve B (Son of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has been at Kesteven for a month now and really settled in. The staff are fantastic and can't do enough for her. Would certainly recommend

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Review from Neil H (Son of Resident) published on 2 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit mum we find all the staff very welcoming, they are always busy looking after everyone but always have time to update us on mum.
They are always providing different activities and outings and you can see how much effort they all put in.
Mum is always cared for and looked after to
high standards. We know she is in a well cared for environment.

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Review from June C (Resident) assisted by family/friend published on 29 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's very nice, very pleasant, very helpful if I need anything, always there. I would like to say that Kesteven Grange is excellent, (but I have nothing to compare it with).

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Review from Karen R (Daughter of Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives excellent care from all carers at Kesteven Grange. They are kind and considerate and she's very happy here. The carers give fantastic care and support to both us, family and the residents. They take them out for days out etc. The food is lovely and my mum has put weight on since she
came here, which is good as she was underweight when she arrived. Excellent care, I would definitely recommend this home to anyone.

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Review from Ada W (Daughter of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home lovely and clean. Staff are always friendly, my mum seems really happy and staff and management are also happy to help if a problem does arise.

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Review from J R (Daughter of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, staff very friendly, loves the modern home and dads room is lovely. Think that trips do him the world of good. He has changed completely, seems happier within himself and has put weight on since being here.

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Review from J E (Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendliness, staff excellent, size of my room, nice bedding. Food is fantastic, very clean home like my room and home looking modern, smells nice. Plenty of things to do in the home, can eat when I want, lovely equipped rooms. Lounge very nice. Fantastic garden. Dining room very light, not dull. They
provide me with cutlery I can use as I struggle at times due to my arthritis.

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Review from C P (Son of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are really good and look after my mother with great care. She enjoys the days outings, parties and games organised by the staff. She is well fed and tended to and has a really nice bedroom. I visit every week and the staff have got to know me and join in conversations etc. staff always treat residents
really well, especially on their Birthdays.

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Review from C S (Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Up to now I haven't had any problems I like the staff because they always find the time to chat with you and always ask us how we are and there if we need to talk.

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Review from Doreen W (Wife of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kesteven Geange is a very good care home, both staff and carers are good and always pleasant.

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Review from Janet B (Daughter-in-law of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident of Kesteven Grange in Hull for approximately four years. She settled straight away and is looked after extremely well. She particularly likes the staff, both day and night. She is very complimentary about the food etc. They have a mini bus and sometimes she gets
the opportunity to have trips out. The home has lots of entertainment events, i.e Halloween, Christmas etc. and the staff always make a real effort to take part in these events, for all of the residents. We are very happy and have a peace of mind that she is being very well cared for. The manager is excellent showing a big commitment to her role.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Kesteven Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for Kesteven Grange Care Home is calculated as follows: ( (202 Excellents x 5) + (48 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 263 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kesteven Grange Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (13)

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