Kesteven Grange Care Home

Kesteven Way, Kingswood, Hull HU7 3EJ
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9.7 134 Reviews
  • Kesteven Grange Care Home, Hull
Located in a peaceful residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care.

The extensively trained team will deliver all the specialist care and support services that loved ones require.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

Assisted by suggestions from the residents, the home’s wellbeing coordinators organise a varied year-round programme of things to do.

Many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £958

These prices are only a guideline, please contact Kesteven Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Stephenson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (4)

Kesteven Grange Care Home Reviews (134)

Total of 134, showing 1-20
9.7

Kesteven Grange Care Home has a Review Score of 9.7 (9.719) out of 10, based on 22 reviews in the last 2 years. Over all time Kesteven Grange Care Home has 134 reviews.

Overall Experience

  • 103
  • 30
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The Kesteven Grange team provided incredible care and support to my father during the last few weeks of his life and to us, his daughters and his wife, after he returned to Kesteven from hospital on palliative care. This was an awful time for us as a family and we felt very fortunate in the compassion,
kindness and support from everyone we met.
Dad's safety, security and comfort was assured throughout and he was treated with dignity and respect by all.

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Overall Experience  Overall Experience 5.0 out of 5

The care so far given to my mum has been exemplary. I feel she is well looked after and her medical and social needs are well met. The staff have been very receptive to our requests and answered all our questions, and we always come away feeling confident about my mother's care.

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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Kesteven Grange in March. When she moved in she was anxious, not eating properly, had lost weight and interest in life. She is so happy now. She has made new friends and the staff are all lovely. Really happy with the care she is receiving.

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Overall Experience  Overall Experience 5.0 out of 5

I am pleased my sister is in a nice care home. I know she is happy and is getting really well looked after which makes me happy. The food is good we have stayed for lunch and it is a good, she is clean and tidy when I see her the staff are really nice and will do anything that I ask them.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went into Kesteven Care home in August 2023 with dementia. I went to see a few homes first then someone told me about Kesteven. I am so glad I was told about it, it's an excellent care home, everything about it is 100% clean, happy and mum is settled. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Kesteven Care Home for 2 years now.
She is settled. She is upstairs with dementia. The care she gets is fantastic. She eats well, home cooked food is prepared, snacks, fruit cake in between meals, her room is well maintained and kept clean. They have good activities to keep mum
stimulated. I'm happy she is been cared for.

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Overall Experience  Overall Experience 5.0 out of 5

I find my grandma is always laughing and happy, she is always dressed nice and has her hair done nice. The staff are always in a good mood which makes the home upstairs a happy place to be. I am so glad family found this home for grandma.

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Overall Experience  Overall Experience 5.0 out of 5

My mum is in Kesteven Care Home. The family and I are really happy and have got no concerns about mums safety or well-being. She is always happy when I visit the staff are helpful. Mums room is clean. She seems settled when I visit her.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent home with caring and attentive hard working staff.
Emergency response is very good and skills of carers was evident.
Friendly atmosphere and pleasant environment.
Some rooms are a little too small but plenty of room elsewhere with wide corridors and large dining room and lounge.
Entertainment
is sufficient and could be more frequent eg. Bingo, singers, day trips in minibus, etc.
Parking is adequate but a designated drop-off bay for disabled would be ideal and is planned to be addressed.
Overall, great.

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Overall Experience  Overall Experience 5.0 out of 5

Great home , lovely friendly staff. Every member of staff is great really helpful nothing is too much trouble.
The manager has been particularly helpful, she is very caring with my mother in law , she is very approachable and great fun with all the residents .

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my wife for 4 1/2 years and have found she has been very well cared for all this time. The day staff are all very friendly, but I have more communications with the night staff whom I ring every night. I have been treated with nothing but kindness over the years. Lovely carng people.
I have nothing but good to say about the place.

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Overall Experience  Overall Experience 4.0 out of 5

I visited my sister-in-law in this care home recently and was pleasantly surprised at this modern-looking building.
Internally it was light, clean, and very nicely decorated.
Her room was pleasant and comfortable, lounge was also relaxing and comfortable.
I have been many times since my first visit.
The staff have always been pleasant and helpful. A pleasure to visit.

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Overall Experience  Overall Experience 5.0 out of 5

The care staff at Kesteven Grange are extremely caring, considerate, supportive, and professional. They treat my Mum with respect and when asked any questions they are informative. If they don't know something they will find out. Nothing i too much trouble for them.
The home is always clean and the
food is very plentiful and the menu is very varied. The staff have always been very supportive to all of mums family. Thank you to all the staff at Kesteven.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say a great big 'thank you' to all the staff involved in giving my Dad a lovely 90th birthday on 1st November. Staff had arranged a party, decorations, cake and entertainment which all the residents enjoyed and members of the family were also invited. We all loved seeing Dad happy and
enjoying being the centre of attention. Thank you so much!

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care home for my grandad, he loved the staff, thank you all so much for everything in the 10 months he was there.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has resided here since November 2021. She seems very happy and settled just wish she would participate in more things.

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Overall Experience  Overall Experience 4.0 out of 5

Care sometimes is lacking when we have come to visit and she has been wet through, and sometimes when she has walked into a room where there is a resident, the carers walk in and say to her with a pad in their hands can we take to you the toilet. She gets annoyed maybe a bit more dignity. Otherwise
overall not bad.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Kesteven Grange Care Home

Thank you for reviewing Kesteven Grange, I am sorry to hear about your experience, if you would like to discuss it further, please do not hesitate to visit the Home Manager. We are going to share your feedback with our colleagues regarding dignity to prevent this from re-occurring.

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Overall Experience  Overall Experience 5.0 out of 5

The home is friendly and welcoming from the first step through the door. My wife is happy and looked after by the caring staff. The rooms are nice and kept very clean.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent as ever. Carers really care and we as a family are very happy with the level of care mum receives. Also, we really appreciate the levels the whole team go to to make mum's stay as safe and stimulating as possible.

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Overall Experience  Overall Experience 5.0 out of 5

My husband is unable to complete this review due to Alzheimer's. I feel very happy with the care he received. The atmosphere is pleasant and all the staff that care for my husband show empathy at all times. The food is excellent and my husband enjoys all of his meals. I enjoy the meals when I visit,
and the staff offer me a meal too.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Kesteven Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for Kesteven Grange Care Home is calculated as follows: ( (202 Excellents x 5) + (48 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 263 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kesteven Grange Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (13)

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Frequently Asked Questions about Kesteven Grange Care Home

What types of Care is Kesteven Grange Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kesteven Grange Care Home have?

There are 46 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Kesteven Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kesteven Grange Care Home to the centre of Hull?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kesteven Grange Care Home to verify any information. View our terms and conditions. Kesteven Grange Care Home has an Enhanced Service - more info.