Kesteven Grange Care Home, Hull, East Riding of Yorkshire
Kesteven Grange Care Home, Hull, East Riding of Yorkshire
Kesteven Grange Care Home, Hull, East Riding of Yorkshire

Located in a tranquil residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care.

This friendly home has a choice of two sitting rooms and two dining rooms in which to spend time and dine, with simple furnishings chosen for maximum comfort. The pretty, landscaped garden is a tranquil location in which to relax or socialise with friends and family. All of the bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat together, and to plan and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support mind, body and soul.

Kesteven Grange’s Home Manager will make sure that all residents receive the kindest possible care. The extensively trained team will deliver all the specialist care and support services that your loved one requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make their stay that little bit more enjoyable.

Group: HC-One

Person in charge: Kellie Moore (Home Manager)

Local Authority / Social Services: Kingston upon Hull City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Eating Disorders • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): German

Single Rooms: 46

Shared Rooms: 4

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Kesteven Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.7 Kesteven Grange Care Home has a Review Score of 9.7 (9.657)

The Review Score of 9.7 (maximum of 10) for Kesteven Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 41 Reviews over all time. This Average Rating is also the rating value for Kesteven Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 27 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.657 for Kesteven Grange Care Home is calculated as follows: ( (340 Excellents x 5) + (136 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 492 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kesteven Grange Care Home is based on 27 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 27 Reviews ÷ 10.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    31
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kesteven Grange Care Home?

  • Extremely LIKELY
    37
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kesteven Grange Care Home

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    9
  • Resident / Service User
    5
  • Daughter-in-law of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • more

My mother in law is happy and well cared for. The staff are extremely supportive and caring especially seen when she fell and required an ambulance (which took a long time to arrive). All the staff have consideration, great kindness, and professionalism. We are so pleased that Kesteven Grange Care Home was recommended as we know that she is safe, well looked after and considers that she is home.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent overall standard of care with exceptional attention to detail.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent care to my dad.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum has severe dementia and needs 24hour care. Kesteven Grange is perfect. The staff are caring, friendly and that includes management, carers, cleaners, kitchen and back up staff. There is a bus for day trips and activities, parties on birthdays, Halloween, bonfire night, Christmas and New Year.

Meals are very good, even a menu to choose from. If you have any worries you can talk to the manager or any staff member. Residents have their own room.

Yes, I would recommend Kesteven Grange - Well done to all staff.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My grandad required respite after hospital discharge, the home was welcoming on arrival which helped him to settle in quickly, the staff have been helpful and spend time with the residents in the lounge and they always make time for us when we have had any queries. My grandad is more than happy with the food and is always given a choice he has gained weight quickly which was needed. The care staff have coordinated all of his care needs and liaised with other necessary professionals such as dentists, social workers and Occupational Therapists to ensure his needs have been met accordingly and to get him home swiftly.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Dad is staying here for respite and he is well cared for by all the staff.
He has only been here for 3 - 4 weeks and has improved enormously during this time.
I am very pleased with this home and glad we decided on here.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A very well run care home.
The staff are so well trained, very caring, friendly and a trustworthy team.
The management has always been so approachable and has always been such a big help.
I am highly delighted that I chose this care home for my mum.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very helpful and caring.
My father in law has improved immensely in the 4 weeks he has been here.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This is a fantastic home - more like a 5-star hotel.
All the staff are caring and nothing is too much trouble.
When visiting I am always made welcome and offered tea and biscuits with the residents at 'cuppa' time.
Thanks to everyone for looking after my Mum so well!

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt is very happy and settled here.
I have recommended to two friends and their relatives are now there.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Mum is always nicely turned out and looks clean and tidy.
Staff always keep me informed about mum's condition.
I am happy with her carers.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We as a family are happy with our mother staying at Kesteven Grange.
She, and we have a great relationship with both management and staff.
Our mother can be very awkward and needy but all the staff show great patience with her, so we certainly have no complaints.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have nothing negative to say. This is one of the better places I have been in.
The staff are very conscientious and my partner's mother appears happy there.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Kesteven Grange continues to provide my mother with the best care possible and updates and reviews her needs constantly. During the last six months, various activities and new additions to her care have taken place to meet her changing needs. The team at Kesteven Grange continue to give her the best care possible.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Each time I visit my "aunt", I am greeted by the happiest of residents. It is clear to see that the care they receive is second to none. Nothing is too much trouble for the staff. My auntie is always singing the home's praises. She is happy here and you would be too.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very pleased to have found this care home.
The team provide an outstanding level of person-centredness. They create a 'home from home' where residents and their families and friends are welcomed and supported.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dad has been in Kesteven Grange Care Home for nearly two years now and has settled in really well. He is well looked after and really enjoys his days out that the staff kindly provide. Kesteven Grange Care Home won the 'dementia carer' of they year award recently and justifiably so! Members of staff who give up their valuable time off to take residents out to the cinema deserve recognition. I fully recommend this home to anyone who is looking for a comfortable, stable, caring environment for their loved ones.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nanna was very distressed over a short period of time. I found the staff handled the situation as well as they could as well as following correct procedures. This avoided the situation escalating even further and causing further upset for my confused nanna.

How likely would you be to recommend Kesteven Grange Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very good rapport with patients. Conversation with patients good. Staff very informative. Office staff very helpful.

How likely would you be to recommend Kesteven Grange Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Kesteven has now been accepted by my mother as her permanent home. She realises that she is well looked after and everything is done for her welfare. I'm happy that she has settled which gives me peace of mind.
The fact that she has occasionally joined in with some of the entertainment provided, something she wouldn't normally have done before, proved to me that she has settled in and is content.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think it's very good, I also like going on trips outside. Keep up the good work.

How likely would you be to recommend Kesteven Grange Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Kindness and quality of care are truly the bywords here. Friendly, helpful and caring staff are always plentiful, with understaffing virtually unheard of. Constant monitoring of residents health and wellbeing are a reassuring reminder that one's loved ones are being looked after to the best of the care homes ability.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father is very happy in the home but we do resent having to subsidise those who do not pay for their care.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Since filling in the last review, mam is still being looked after with care and most importantly, kindness and compassion. We know she might be confused but she is very safe and happy.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Friendly and helpful I like it in here. Staff are good and can always have a laugh.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Unfortunately, Mum had to have 24-hour-care and I was recommended Kesteven Grange Care Home and it didn't disappoint. We looked at a few homes but decided on this one. Staff are all lovely and friendly. The home is very clean and well kept. Residents go out on day trips and they can't do enough!! Nobody wants to put their parents into care, but I would highly recommend Kesteven Grange Care Home.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mam has been at Kesteven for a month now and really settled in. The staff are fantastic and can't do enough for her. Would certainly recommend

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every time we visit mum we find all the staff very welcoming, they are always busy looking after everyone but always have time to update us on mum.
They are always providing different activities and outings and you can see how much effort they all put in.
Mum is always cared for and looked after to high standards. We know she is in a well cared for environment.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's very nice, very pleasant, very helpful if I need anything, always there. I would like to say that Kesteven Grange is excellent, (but I have nothing to compare it with).

How likely would you be to recommend Kesteven Grange Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has been at Kesteven Grange now for 6 weeks. In that time it is clear that there has been a marked improvement in her condition and health. Continuity of care is excellent. She sees regular familiar staff at all times. There are plenty of staff on duty who are friendly and professional. The staff keep me informed about my mother.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum receives excellent care from all carers at Kesteven Grange. They are kind and considerate and she's very happy here. The carers give fantastic care and support to both us, family and the residents. They take them out for days out etc. The food is lovely and my mum has put weight on since she came here, which is good as she was underweight when she arrived. Excellent care, I would definitely recommend this home to anyone.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been at Kesteven for about 18 months. He is very calm and content and really well looked after. Every single member of staff have a brilliant attitude and really care about the residents. The whole place is always really clean and nothing is too much trouble. It is so nice to know that dad is in a safe place and is so happy.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Home lovely and clean. Staff are always friendly, my mum seems really happy and staff and management are also happy to help if a problem does arise.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very welcoming, staff very friendly, loves the modern home and dads room is lovely. Think that trips do him the world of good. He has changed completely, seems happier within himself and has put weight on since being here.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Friendliness, staff excellent, size of my room, nice bedding. Food is fantastic, very clean home like my room and home looking modern, smells nice. Plenty of things to do in the home, can eat when I want, lovely equipped rooms. Lounge very nice. Fantastic garden. Dining room very light, not dull. They provide me with cutlery I can use as I struggle at times due to my arthritis.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt came into care following a respite period from hospital, although she always stated she did not wish to live in a care home, she has settled really well and now accepts it as her home.
The staff have worked very hard to assist her to become well again, physically and mentally. She lets me know how she feels and states she is very happy living here and has a lovely room. All the care staff are very kind. As a family we can rest assured our aunt is safe and well looked after.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Up to now I haven't had any problems I like the staff because they always find the time to chat with you and always ask us how we are and there if we need to talk.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are really good and look after my mother with great care. She enjoys the days outings, parties and games organised by the staff. She is well fed and tended to and has a really nice bedroom. I visit every week and the staff have got to know me and join in conversations etc. staff always treat residents really well, especially on their Birthdays.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is excellent, the staff are really lovely people kind and compassionate. It's lovely and clean and lots for the residents to do.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kesteven Geange is a very good care home, both staff and carers are good and always pleasant.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has been a resident of Kesteven Grange in Hull for approximately four years. She settled straight away and is looked after extremely well. She particularly likes the staff, both day and night. She is very complimentary about the food etc. They have a mini bus and sometimes she gets the opportunity to have trips out. The home has lots of entertainment events, i.e Halloween, Christmas etc. and the staff always make a real effort to take part in these events, for all of the residents. We are very happy and have a peace of mind that she is being very well cared for. The manager is excellent showing a big commitment to her role.

How likely would you be to recommend Kesteven Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

October 2017

Kindness in Care Award

Recipient: Kesteven Grange Care Home

Date: Tuesday 24 Oct 2017

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

December 2016

April 2014

February 2014

September 2013

Job Vacancies

Staff Profiles

Kellie

Kellie Moore

Job Title: Home Manager

Description:

Having started her career at Kesteven Grange at the age of 16, Kellie has gained over 10 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked at Kesteven Grange for a number of years, Kellie shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Kesteven Grange.
When asked what she enjoys most about her role, Kellie remarked:
“Having a huge extended family.”
Away from work, Kellie enjoys the outdoors, walking her dog and spending time with her family.

If you would like to find out more information about Kesteven Grange, Kellie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Kellie on 01482 837556 or via email on kestevengrange.manager@hc-one.co.uk. Alternatively to make a new Resident enquiry, contact the Care Line team on 0333 999 8544.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kesteven Grange Care Home