Kesteven Grange Care Home

Kesteven Way, Kingswood, Hull HU7 3EJ
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9.7 134 Reviews
  • Kesteven Grange Care Home, Hull
Located in a peaceful residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care.

The extensively trained team will deliver all the specialist care and support services that loved ones require.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

Assisted by suggestions from the residents, the home’s wellbeing coordinators organise a varied year-round programme of things to do.

Many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £958

These prices are only a guideline, please contact Kesteven Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Stephenson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (4)

Kesteven Grange Care Home Reviews (134)

Total of 134, showing 61-80
9.7

Kesteven Grange Care Home has a Review Score of 9.7 (9.719) out of 10, based on 22 reviews in the last 2 years. Over all time Kesteven Grange Care Home has 134 reviews.

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  • 103
  • 30
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Date Published

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Review from D P (Husband of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care could not be improved on. The staff are helpful and attentive, they also care for the relatives. The home is very clean and the food is very good.

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Review from G H (Daughter of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother fell and broke her hip in June this year and ultimately it was decided that she needed 24-hour care. Kesteven Grange has been a wonderful choice for her. I have never met a more caring group of individuals as the staff here. All areas are clean and beautifully decorated.

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Review from J J (Daughter of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Kesteven Grange for the past two years and I am pleased to say it is the best place I could have put him in. Even through this difficult time, the full team at Kesteven Grange are marvellous, I couldn't ask for for more. He has been on holiday with them this year and he
loved it. Kesteven Grange is outstanding.

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Review from V C (Daughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. No worries at all about my mother's care and welfare. Informed of everything that happens if needs be. Nothing is too much trouble for carers, they are the best.

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Review from Sarah J (Granddaughter of Resident) published on 25 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad loves it living at Kesteven Grange. My family couldn't ask for a better place for him to live.
The staff are absolutely outstanding with him and I know that he loves living there because he tells us every time we visit.

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Review from Jenny M (Daughter of Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic time with our mum today at Kesteven Summer Fair. The event really captured the spirit of this care home community - live music; birds of prey; caravan cafe and beach area; bouncy castle for the kids; lambs; car boot area; traditional fair games and more. All provided by the staff so families
can enjoy a happy time celebrating summer with their loved ones in a safe environment. Anyone who didn’t go missed a great time. Hopefully, enough was raised to keep the entertainment coming. Huge thanks to everyone for going the extra mile for everyone’s quality of life.

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Review from Marie D (Daughter of Resident) published on 25 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been a Godsend for myself and my family, we could no longer look after my dad due to his condition and the staff are amazing treating him with respect, laughing and joking and caring for him. The staff always make sure when we are there that we are ok too and have a chat with us.
My dad is happy and we are happy too, they look after him when he is unwell and he doesn't know what is wrong. This place and staff are amazing.

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Review from Susan S (Daughter of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to visit my dad at Kesteven Grange. The staff always give a warm welcome. The place is organised and offers a wide range of activities. My dad does not always take part but he likes to observe. Food is plentiful and homemade.


I would highly recommend.

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Review from Peter D (Son-in-law of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent and very courteous. They have so much patience with the residents, possibly there could be more activities for them to do. The office staff have always been very helpful and any queries have been dealt with as quickly as possible and they are very positive with all their deadlines
with us.

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Review from Sue W (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always clean and tidy. The carers are wonderful, very friendly and nothing is too much. If I have any concerns, the staff are always there to listen and deal with the situation. When Dad came out of hospital recently, I was very concerned about his condition, but the staff were very reassuring and the
night staff popped in every 15 minutes to make sure he was safe and ok. Top class care!

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Review from D W (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad could not be in any better place. The staff are fantastic. His room is so clean and is so nice not to have to worry about him.

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Review from G W (Daughter-in-law of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole atmosphere is caring and friendly.
The staff always go over and above to speak to you.
The staff always interact with the residents. We are at ease knowing that my father-in-law is in safe hands and is being cared for in a safe and caring way.

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Review from Jayne F (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very good at what they do. They really care about each and every resident. They listen to what we sat and act accordingly. The home is always well kept, clean and tidy no matter what time or day we visit.
Can I reserve a room please.

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Review from S B (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Kesteven Grange Care Home for four years and during this time I cannot find fault with it.
All the staff are committed and dedicated and recognise each resident as an individual. Communication is excellent too. I am very grateful my father is being so well looked after.

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Review from Leanne W (Granddaughter of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a really lovely place for my Nanna to be. All the staff are so nice and they ensure all care needs are met to a high standard. We visit often and see staff with all residents. They are treated really well. Very clean and homely.

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Review from C C (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, staff are kind and helpful and very importantly have a good sense of humour. There is lots going on here, singing, outings, actually living a good life. Ten out of ten.

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Review from M D (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad stayed in Kesteven for respite last year and now his condition has worsened I am happy for him to stay here again as I found it to be good for him.
The staff are always helpful and friendly, the food is good and he seems quite settled.

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Review from Diane M (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident now at Kesteven Grange for two years and I cannot be more happy with every aspect of her care there.
The manageress and her team do a fantastic job making this a lovely well run care home.
I would certainly recommend to family and friends.
Well done to all the staff.

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Review from Christine C (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a home help for 24 years and have seen quite a few residential and care home and this is the best by far.

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Review from J F (Daughter-in-law of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Considering Father in Law never wanted to come into a home, he settled straight away. Now he doesn't want to leave and loves the staff, who are very caring. The home are very pro-active and keep us up to date with any concerns etc.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Kesteven Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for Kesteven Grange Care Home is calculated as follows: ( (202 Excellents x 5) + (48 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 263 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kesteven Grange Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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