Kesteven Grange Care Home

Kesteven Way, Kingswood, Hull HU7 3EJ
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9.7 134 Reviews
  • Kesteven Grange Care Home, Hull
Located in a peaceful residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care.

The extensively trained team will deliver all the specialist care and support services that loved ones require.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

Assisted by suggestions from the residents, the home’s wellbeing coordinators organise a varied year-round programme of things to do.

Many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £958

These prices are only a guideline, please contact Kesteven Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Stephenson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (4)

Kesteven Grange Care Home Reviews (134)

Total of 134, showing 21-40
9.7

Kesteven Grange Care Home has a Review Score of 9.7 (9.719) out of 10, based on 22 reviews in the last 2 years. Over all time Kesteven Grange Care Home has 134 reviews.

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Review from Suzanne G (Daughter of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just arrived about four weeks ago. She has settled in nicely, and she loves the staff and food.

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Review from Sue W (Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Adore it.

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Review from Philip L (Son of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad's been here for 2 weeks and all is well so far.

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Review from Sharon B (Daughter of Resident) published on 12 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mum went to live at Kesteven Grange, she has been treated with care and dignity by very helpful and caring staff. The staff have the patients of a saint, and the care home is what it is due to excellent staff. I can approach any one of the staff if I need to know anything and I know
my mum is in safe and caring hands.

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Review from S Y (Son-in-law of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the home to be a brilliant caring place. The staff are fantastic and always willing to explain things we didn't understand.

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Review from Jackie G (Daughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We think, as a family, our dad is getting the best possible care. We can see how happy he is and well cared for and he is in the best care home we looked around and found this was the best care home for him. The staff are fantastic and always look out for my mum, who visits our dad every day and also
has Alzheimer's.

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Review from Angela E (Daughter of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into this care home for 2 weeks respite. Mum's Alzheimer's was deteriorating and she needed something long-term, and after a lot of research we decided on this care home, so glad we did, my mum has definitely has the best care. She is so happy and has shown a massive improvement since coming
in here, the staff are amazing with all residents and family, it's a lovely caring, clean, warm, friendly place. All the carers are amazing, so happy we chose Kesteven Grange Care Home. Keep up the amazing work.

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Review from Ali H (Daughter of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Kesteven at all. They have always cared for my mum as one of their own. It's reassuring knowing Mum is safe, secure and has the best care possible. Nothing is too much trouble. They're always asking if everything is ok.

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Review from Ann F (Wife of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my husband had to come into care due to a stroke, he also has Alzheimer's. When this happened, we both received lots of support from managers and all staff within the home, which was greatly appreciated at the time, I find all staff have empathy and really care for all of the residents who live
here, often giving reassurance at all times. I'm happy that my husband has first-class care here at all times.

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Review from Marjorie L (Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with the conditions and I am well looked after. My room is nice and clean, food is good.

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Review from D G (Daughter of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Kestevan Grange a few weeks ago. What a breath of fresh air the care home is. She is kept clean and well dressed. Her room is immaculate and so is the rest of the care home. When I take her out, the staff have her ready and waiting on time. The staff are very professional and really
friendly and caring (towards both the residents and their families etc). My mum has dementia and I was quite anxious about leaving her, but they put me at ease. She’s settled in really well.
I would definitely recommend Kestevan Grange to anyone who asks.

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Review from M S (Resident) assisted by family/friend published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay in Kesteven has been a very good experience. I am well looked after and staff are lovely and very caring.

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Review from P T (Daughter of Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to Kensteven for respite after a spell in hospital. The improvement in her well-being has been amazing. The staff are amazing and excellent with her, they also help me.
Mum is now a permanent resident. Kesteven Grange is a warm and welcoming place to stay and visit. After many years of Mum
being on her own, I am so happy to know she is safe and in caring hands. I do not worry at all about leaving her there after my visits. I wouldn't hesitate to recommend Kesteven.

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Review from Susan B (Daughter of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care given to my father since he moved into Kersteven Grange, five weeks ago, to be excellent.


He is in the Dementia care area, of the home. There are always plenty of staff working with the residents and the atmosphere in the Dementia area is usually calm and friendly. His room

is always clean, and the furniture is in good condition. I have never seen him be anything but clean, tidy and well-groomed.


The whole home is secure. The dementia area is on the second floor served by a lift with a key code activation by staff, so the most vulnerable are kept extra safe.


Dad tells me the food is very good, and he is always keen to get to the dining room. There are drinks and biscuits are served to residents between meals.


I am always kept up to date with his care and any incidents.


I felt very guilty putting Dad into a home, but I feel so glad that the home I chose was Kersteven Grange. I know he is getting first class care

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Review from Wendy N (Daughter-in-law of Resident) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot praise enough the care received by my mother-in-law in, what turned out to be, the last month of her life. From the very beginning, the staff were so helpful and welcoming in what was a time of crisis for the family. Every aspect of her care was excellent and every single member of staff we
came into contact with were kind and genuinely caring. They all went above and beyond to be helpful, particularly when my mother-in-law's health unexpectedly deteriorated. The staff could not do enough for her or the family and it comforts us to know that in her last days she was treated with dignity, respect and great professional care. I would not hesitate to recommend this care home.

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Review from J P (Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is really friendly and the atmosphere is so nice. I really like the food. The girls sing and dance to entertain me. They are all angels.

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Review from Ronald W (Resident) published on 14 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel good and happy - Christmas at the home was a very happy time. The staff made it that way. Thank you all.

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Review from Sally P (Daughter of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Kesteven for about a month and I just wanted to say how kind and caring the whole team are.
They are so, so busy and even more so in the current climate but still continue to show compassion and kindness.
Thank you to you all.

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Review from Brenda M (Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice shopping, Food very nice and all very clean.
Staff are very nice and the garden is very nice.

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Review from Joanne P (Daughter of Resident) published on 14 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Kesteven Grange, he went in for end of life care. The staff were excellent they gave my dad the care support and dignity that he deserved. I can't thank them enough, they kept me informed of any changes and nothing was too much for them. I would truly recommend Kesteven Grange Care Home
to anyone who's looking for a care home for their loved ones, all the staff were approachable all other residents seemed very happy and settled.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Kesteven Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for Kesteven Grange Care Home is calculated as follows: ( (202 Excellents x 5) + (48 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 263 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kesteven Grange Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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