Bradley House Care Home, Grimsby, North East Lincolnshire
Bradley House Care Home, Grimsby, North East Lincolnshire
Bradley House Care Home, Grimsby, North East Lincolnshire

Bradley House is a restored property, converted to make the most of its potential as a care accommodation and located in a picturesque wooded area.

The home welcomes short and long-term requirements, with a friendly and experienced team always available for discussion an in-depth planning put into each care plan to make sure clients get the best out of a holistic approach.

Bradley House carers are passionate about respecting each individual's rights, privacy and dignity, with the addition of a comprehensive timetable of activities.

Group: Dryband One Ltd

Person in charge: Wayne Willis (Acting Manager)

Local Authority / Social Services: North East Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 18+.

Single Rooms: 44

Shared Rooms: 2

Rooms with ensuite WC: 32

Weekly Charges Guide: Personal Care Single £441 – £513 (These prices are only a guideline, please contact Bradley House Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Directions:

The home is situated just outside of Grimsby, nestled between the villages of Bradley and Waltham.

Visiting:

The home is open for visitors at any time, but if a meeting is required with the Care Manager, please telephone to make an appointment.

Parking:

Car parking is available at the front of the home.

Latest Care Quality Commission* Report on Bradley House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Bradley House Care Home has a Review Score of 9.1 (9.051)

The Review Score of 9.1 (maximum of 10) for Bradley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Bradley House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.53 for Bradley House Care Home is calculated as follows: ( (76 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 117 Ratings = 4.53

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.521 Points relating to the number of positive Reviews for Bradley House Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.6 Target = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bradley House Care Home?

  • Extremely LIKELY
    7
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Bradley House Care Home

  • Daughter of Resident/Service User
    4
  • Resident / Service User
    2
  • Cousin of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Great-granddaughter of Resident/Service User
    1
  • more

The room was good, the bed was excellent, some staff were OK some were utter rubbish. My mother never had her pills given on time and we had to always chase this up - that was our main concern, never saw the manager.

How likely would you be to recommend Bradley House Care Home? Extremely Unlikely

Average Rating: 

 2.9 out of 5

Overall Standard: Poor

Facilities: Good

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Poor

Activities: Satisfactory

Management: Very Poor

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

Wayne Willis, Operations Manager at Bradley House Care Home responded to this review on 24 May 2017:

On checking the records for the home I have been unable to find any log of any complaint in March regards any resident having issues with medications neither can I find any issues regarding staff so am unable to verify the review.
I would also like to point out that management of the home are present Monday to Friday and regular complete walk around the building speaking to residents and families so am surprised the manager is stated as never being seen.
The home takes any complaint or niggle seriously and uses them as learning curves to improve the services offered - if on this occasion mistakes had been made and were brought to the attention of the correct person they would have been rectified.
I am sorry on this occasion it appears this has not happened.

Our mum was well cared for in Bradley House by caring and considerate staff. The food was always well cooked and tasty. No complaints at all.

How likely would you be to recommend Bradley House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Absolutely brilliant care home. Clean, warm and the staff are excellent, friendly and caring. The food was very good too. Cannot thank everyone enough for the care shown to my Mum.

How likely would you be to recommend Bradley House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home provides a safe and caring environment for my nanna. The carers attend to all my nanna's care needs. The carers are very friendly and nothing is too much trouble.
My nanna seems really happy and settled at Bradley House.
Thanks to the staff.

How likely would you be to recommend Bradley House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff adhere to my mum's care plan and ensure that her care needs are met. My mum is treated with respect and her views are taken into consideration in all aspects of her care. The home is clean and staff are every friendly. There are plenty of activities available should my mum wish to participate.
The staff accommodate the family visiting even during the night when mum was very ill before having to be taken to hospital.

How likely would you be to recommend Bradley House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were very friendly and the care home was very clean.

How likely would you be to recommend Bradley House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff very helpful and pleasant. No complaints.

How likely would you be to recommend Bradley House Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Food was very good. Staff very helpful, had a pleasant stay.

How likely would you be to recommend Bradley House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were always happy with the food provided, and staff are always pleasant. The laundry service has always appeared very good. The activities were a bit lacking. Since refurbishment there has been a great improvement in the environment and they have now got an activities person. We feel that we could now recommend Bradley House.

How likely would you be to recommend Bradley House Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

This care home was taken over by new management approximately seven weeks ago after being deemed a failing home by CQC report. Both the new manager and area manager have totally revamped the home and it is now a fabulous warm place to visit as a relative. Everything has been decorated, a new floor put down and the rooms are lovely. My mum now has a proper care plan in place. I have noticed such a change in mum. She is so much happier and engaged more with people/staff. She is even taking part in some activities in the activity room which takes place throughout the week. Things have been put in place to aid my mum with her deafness. We have a good relationship with the home who are welcome us any time of the day/night (I am a shift worker) and keep us well informed. Keep it up ! Well done to all!

How likely would you be to recommend Bradley House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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