Cloverdale Care Home, Grimsby, North East Lincolnshire
Cloverdale Care Home, Grimsby, North East Lincolnshire
Cloverdale Care Home, Grimsby, North East Lincolnshire

Cloverdale Care Home specialises in dementia and residential care, as well as inviting requirements for respite and day care.

This purpose-built accommodation is warm and homely, suiting a comfortable lifestyle alongside good care professionalism with all care provision specifically tailored to suit the individual.

A care philosophy is pursued on a daily basis that is based on individual rights and personal freedoms, as well as dignity and self-fulfilment.

Group: Dryband One Ltd

Person in charge: Val Evans (Manager)

Local Authority / Social Services: North East Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 40

Rooms with ensuite WC: 39

Weekly Charges Guide: Personal Care Single £441 – £513 (These prices are only a guideline, please contact Cloverdale Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Cloverdale Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Cloverdale Care Home has a Review Score of 8.9 (8.887)

The Review Score of 8.9 (maximum of 10) for Cloverdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Cloverdale Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.637 for Cloverdale Care Home is calculated as follows: ( (76 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 113 Ratings = 4.637

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.25 Points relating to the number of positive Reviews for Cloverdale Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 4 Reviews ÷ 8 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cloverdale Care Home?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cloverdale Care Home

  • Son of Resident/Service User
    4
  • Resident / Service User
    3
  • Daughter of Resident/Service User
    2
  • Niece of Resident/Service User
    1

When my mum entered Cloverdale she was convinced in July, she had given a gentleman a lift in her car and she was going to view his room. This is not the case as I personally spoke to the manager to see if there was a vacant room that month. I had spent the previous week with my mum who kept, not falling over, but just tired and wanted to sleep wherever she found herself. Mum is not an overtly social person but since being in Cloverdale has come out of her shell and is now really mixing with others. I can only attribute this change in her to the dedicated staff who have the patience of saints.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Fantastic care. Everyone friendly and helpful. They all do an amazing job with kindness and patience.
A lovely clean place with nice gardens to sit in. Wonderful meals cooked with care and presented very well.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cloverdale staff I have found to be faultless.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad came into Cloverdale at short notice and the manager and staff responded efficiently and supportively to ensure that his admission was smooth and welcoming. Information was sought to help 'personalise' his care and time was taken to find out his likes and dislikes and to integrate him into the home. Communication was efficient and regular during his (relatively) short stay and staff were always caring and respectful towards him. He was well cared for during his stay at the home and I would not hesitate to recommend it.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My stay at the Cloverdale Care Home for 2 nights was very good. Food, staff and personnel were very polite, helpful and the home was very clean. Food was enjoyable etc, I have no hesitation to visit Cloverdale again if necessary in the future. Thank you.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

My mother was admitted to Cloverdale for respite care. Unfortunately, she took a turn for the worse and this became 'end of life' care. She was treated with the utmost respect and dignity. I could not have asked for better care. She was given 110% care from all members of staff, as were myself, father and sister. Nothing was too much trouble, no matter what the request was. I stayed with my mother night and day for 3 days until she passed away, I was cared for in the same way they all cared for my mother. I cannot thank them enough for the care and attention they gave her.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home has had a major refurb and now looks fantastic, clean and bright. The staff are excellent and the care is second to none. They keep us informed about any changes and problems with my mum which gives me peace of mind.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I was made welcome the moment I arrived which was very reassuring, the meals were better than I made at home. The place itself was very nicely decorated and spotless. The staff were very helpful in every way and very pleasant, nothing was too much trouble. I would recommend it to anyone, the place itself is very special which means a lot, you can just sit and watch the rabbits chasing about plus lots of other wildlife. Last of all you couldn't find a better place, this is my honest opinion, the place is like a palace.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Cloverdale for four years and has been treated with great dignity and care by all the staff. We have had very few concerns but these have always been dealt with promptly and to our satisfaction. As we live away from the home the staff have always made contact with us and kept us informed regarding mothers well being.

How likely would you be to recommend Cloverdale Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My aunt has just spent three weeks at Cloverdale after undergoing major surgery. When she went in we wondered if she would ever be fit enough to return home. She is elderly and registered disabled. After outstanding care and support from the staff at Cloverdale she is now back home. She had a large comfortable room but the real plus point must be the staff who treated her with the utmost respect and catered for her every need, which were numerous. The welcome also made her feel at home.

How likely would you be to recommend Cloverdale Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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